Nurseplus Care at home in Wiltshire | 2 Home Care Providers

Review of
Nurseplus Care at home Swindon
from P D (Son of Client) published on 10 March 2025

Submitted via Website • Report

Overall Experience

The overall care we are receiving from NursePlus is very good indeed.
All the carers we met are very friendly, polite and extremely efficient at their job.
They treat mum with a lot of respect and are very caring towards her.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you so much for your kind words about the care your mum is receiving from Nurseplus Care at home. We're delighted to hear that our carers have been friendly, polite, and efficient while providing the respect and compassion your mum deserves. We truly value your feedback, and I will make sure to pass your lovely comments on to the team - they will be so pleased to hear them! If there's anything more we can do to support you and your mum, please don't hesitate to reach out.

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Review of
Nurseplus Care at home Swindon
from Sheila V (Daughter of Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience

For the past three years, Nurse Plus has provided care for my mum at home, and I cannot praise them highly enough. Their service has been consistently excellent, and their staff have been nothing short of wonderful. Each carer who came into our home brightened my mum's day with their cheerful and respectful

demeanor.
Not only were they highly professional and knowledgeable, but they also truly cared. Their kindness and compassion brought comfort to our family during difficult times.
In late 2024, when my dad required care in his final days, Nurse Plus stepped in once again. The way they supported him, ensuring his dignity was maintained throughout, is something I will always be grateful for.
Thank you, Nurse Plus, for going above and beyond in everything you do. Your team has made such a positive impact on our lives, and I wholeheartedly recommend your services to anyone in need of dedicated and compassionate care.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you for your heartfelt words and for sharing your experience. It means so much to us to know that our care brought comfort to both your mum and dad during such important moments. Ensuring dignity, kindness, and compassionate support is at the heart of what we do, and we're truly grateful for your trust in our team. Your recommendation is deeply appreciated, and we will be sure to share your kind words with everyone involved in your parent's care. Please know that we are always here for you and your family.

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Review of
Nurseplus Care at home Swindon
from Peter J (Son of Client) published on 19 December 2024

Submitted via Website • Report

Overall Experience

I am so pleased with the care from Nurseplus. They have exceeded my expectations and made my mother's life all the more pleasant and comfortable over the last year.
Also thanks to a particular member of staff who has kept me up to date and made all the arrangements behind the scenes.
Thanks so much.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you for your kind words. We're thrilled to hear that our care has exceeded your expectations and brought comfort and happiness to your mother over the past year. Your recognition of our team member's efforts behind the scenes means a lot to us-we'll be sure to pass on your thanks. We're grateful for the trust you've placed in us and look forward to continuing to support you and your mother.

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Review of
Nurseplus Care at home Swindon
from Ruth D (Daughter of Client) published on 5 November 2024

Submitted via Website • Report

Overall Experience

I cannot praise Nurseplus enough. From the moment I phoned the information phone line I was treated with empathy and patience. My interactions with Swindon have been brilliant. They have gone above and beyond and been kind throughout. Amazing.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience, and it means the world to us that you felt supported from the very first call. Our Swindon team takes pride in providing empathetic and dedicated care, and we're so pleased to know they made a difference for you. Your kind words inspire us to continue going above and beyond for all of our clients. Thank you again!

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Review of
Nurseplus Care at home Swindon
from C H (Client) published on 24 June 2024

Submitted via Website • Report

Overall Experience

Due to my disabilities, I have to have two carers at a time. On the whole, carers are friendly and caring and I have been able to build up a relationship with my main carers. However, there are sometimes the occasional visit where the carers seem rushed and things are not done as I wish. With regard

to the office, I can find that sometimes, when I ask for a call at a specific time this does not get passed on to the carer. Recently a specialist nurse had asked the office to arrange for her to teach some carers a specific procedure. This was not done and it was only through me talking to my carers that they arranged to be there. I appreciate that there are a lot of us to organise, but as a client this can be frustrating.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you for sharing your detailed feedback with us. We appreciate your candidness and value your insights, as they help us improve our services. We are glad to hear that you have built positive relationships with your main carers and find them friendly and caring. However, we are sorry to learn about the occasions when the level of care did not meet your expectations and that communication issues have caused frustration. Your concerns about rushed visits, communication gaps regarding specific call times, and the missed arrangement for the specialist nurse's training are important to us. We are committed to providing consistent, high-quality care and will address these issues with our team to prevent them from happening in the future. Please know that your feedback has been taken seriously, and we will work on improving our communication and coordination to ensure that your needs are fully met.

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Review of
Nurseplus Care at home Salisbury
from Carolynne R (Daughter of Client) published on 21 June 2024

Submitted via Website • Report

Overall Experience

We got in touch with Nurse Plus when my mum had a fall and was in hospital. They gave us great advice and were able to help us find a live in carer very quickly. The manager worked with us to help us find an ongoing solution and they took the time to come and visit my mum and get to know her. The

carers they have provided have been excellent and one in particular has returned several times as she gets on so well with my mum.
I'd highly recommend Nurse Plus.

Reply from Callum Ward at Nurseplus Care at home Salisbury

Thank you so much for your feedback! We hope your Mum is all well and good now, we're so happy to hear that you have had such a positive experience using Nurseplus and that you are continuing to use us as your mum's care provider!

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Review of
Nurseplus Care at home Salisbury
from Sarah P (Daughter of Client) published on 30 May 2024

Submitted via Website • Report

Overall Experience

My mother had a live-in carer to cover for her regular carer (also from Nurseplus) during his holiday. Care had been taken to find someone who shared my mother's interests and would enjoy gardening with her. They got on very well and Mum enjoyed his company immensely. He was kind and considerate and

struck exactly the right balance between allowing her to maintain her independence whilst remaining safe.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Salisbury

Thank you for your wonderful feedback. We're pleased to hear that the live-in carer provided during the regular carer's holiday was a great match for your mother and that she enjoyed his company. It's our priority to ensure that our clients feel safe and supported while maintaining their independence.

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Review of
Nurseplus Care at home Salisbury
from Gisele B (Daughter of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

This was the first time that my mother had a live-in carer so it was a new experience for her and also rather daunting. Nurseplus Care at home Salisbury went to great lengths to find the right person and my mother now has a lovely carer and is settled into her new way of life. The management team is

always on hand to listen and is quick to deal with any concerns.

Reply from Callum Ward at Nurseplus Care at home Salisbury

Thank you for sharing your experience, we're glad to hear that Nurseplus Care at Home in Salisbury found the right carer for your mother and that she is now settled and comfortable. Our management team is always here to listen and promptly address any concerns.

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Review of
Nurseplus Care at home Salisbury
from Elizabeth L (Daughter-in-law of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

I have been very impressed with the high level of service Nurseplus have offered me throughout my contact with them (12 weeks plus). My early questions were readily answered over the phone with patience and clarity. The literature provided was also an additional helpful source of information. In particular,

and I believe key to the success of the arrangement, was the huge amount of time and attention given to understanding my father-in-law's needs which resulted in the production of a detailed, practical manual for the carers to refer to. This was reassuring to see be put in place. Crucially, Nurseplus supported the incoming carer on his arrival, and this has been continued since. I have found the carer's notes, recorded on a daily basis, easily accessible and this allows me to be readily updated. I have also been extremely pleased with the level of care provided by our carer who has proved to be competent, kind, hardworking and a willing communicator. Top marks to our carer and Nurseplus!

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Salisbury

Thank you for your detailed and positive feedback. We're thrilled to hear that you've been impressed with our service and that we were able to address your early questions with patience and clarity. We're glad the detailed manual and ongoing support have been reassuring and helpful. It's wonderful to know that our carer has provided competent and compassionate care for your father-in-law.

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Review of
Nurseplus Care at home Swindon
from S S (Mother of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

My son's care package is a complex package. Which requires a good skill level of carers. With specialist care from a settled team.
On occasions, this has been difficult to provide. With different people at different times.
Training is now underway and hopefully will improve.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you for sharing your feedback about your son's care package with Nurseplus Care at home. We truly value your insights and are committed to ensuring that we meet the specific needs of every individual we care for.

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Review of
Nurseplus Care at home Swindon
from M C (Son of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

Very helpful, didn’t have to worry about Mum, looked after her well, doing jobs for her around the house. Easy to get in contact with the provider if needed. Very caring and sat chatting with if she didn’t want anything done. Always on time.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you for your kind words. We're delighted to hear that our team provided excellent care for your mum. Ensuring timely, compassionate, and attentive service is our priority.

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Review of
Nurseplus Care at home Swindon
from H S (Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

My experience with Nurseplus Care at home has been very positive. On the occasions I've had special requests of them I've found them more than accommodating.
The usual main carers have proven themselves to be efficient and thorough with my care.
A very good company with mainly caring, kind carers.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you for sharing your positive experience with Nurseplus Care at Home. We're delighted to hear that we've been accommodating to your special requests and your kind words about our carers mean a lot to us, we're committed to maintaining the high standard of care you've come to expect from us.

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Review of
Nurseplus Care at home Swindon
from Gill M (Daughter of Client) published on 22 May 2024

Submitted via Website • Report

Overall Experience

Our experience has been such a positive one. Yes, every now and then things did not go to plan or there was a need to email or ring the team, but the response from Nurseplus was always responsive, caring and issues were addressed. I felt heard. Carers always saw my mum as an individual and took time

to get to know her. I would certainly recommend Nurseplus to others. A massive thank you. You helped me fulfil my mum's wish to remain in her own home and die there.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Swindon

Thank you so much for your heartfelt review. We are deeply touched by your kind words and are honoured to have been part of your mum's care journey. It's incredibly important to us that our clients feel heard and supported and we're glad to know that our team was responsive and caring during times when things didn't go as planned. It was our privilege to help fulfil your mum's wish to remain in her own home.

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Review of
Nurseplus Care at home Salisbury
from V G (Client) published on 31 August 2023

Submitted via Website • Report

Overall Experience

I have been having overnight sleeping care since late January and I have found Nurseplus nothing but helpful, the staff they have sent me have always been friendly and polite and a pleasure to have around, so I can feel relaxed overnight, which is the object of the exercise.

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Review of
Nurseplus Care at home Salisbury
from D C (Client) published on 31 August 2023

Submitted via Website • Report

Overall Experience

The carer we have is first class. She is reliable, thorough, caring and thoughtful. She goes above and beyond what is asked of her, and is intuitive in her care. If she sees that something needs to be done she does it, even if she's not asked. She takes pride in her work and always completes it to an

excellent standard.

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Review of
Nurseplus Care at home Salisbury
from F D (Client) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience

No problems at all.

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Review of
Nurseplus Care at home Swindon
from N B (Client) published on 1 September 2022

Submitted via Postal Card • Report

Overall Experience

Good care company. Excellent carers, they do everything I need. They go above and beyond.

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Review of
Nurseplus Care at home Salisbury
from P C (Wife of Client) published on 6 May 2022

Submitted via Postal Card • Report

Overall Experience

Carer here for six hours while I am away. This involved making coffee and lunch which are done efficiently, most especially caringly. Thank you for that and for simply being alongside my husband.

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Review of
Nurseplus Care at home Salisbury
from A L (Wife of Client) published on 6 May 2022

Submitted via Postal Card • Report

Overall Experience

Nurseplus have been looking after my husband for 10 months. He now requires two live-in carers to help keep him safe, well-hydrated and fed. He is totally bedbound, non-verbal and all his personal care needs require help. He is in the late stages of Early Onset Alzheimers and remains at home. Since

taking care of my husband, Nurseplus are exceptions and I have trusted them to look after my husband whilst I now continue working. Nurseplus are professional, approachable and listen to what is needed for their clients. Communication is good and the dignity of my husband is intact. Nurseplus are so trustworthy that they now also look after my mother.

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Review of
Nurseplus Care at home Swindon
from Elzbieta S-K (Wife of Client) published on 2 September 2021

Submitted via Website • Report

Overall Experience

Nurse Plus Swindon took care of my husband after his stay in the hospital since February 2021. I have experience in caring, unfortunately, my health does not allow me to take care of my husband. My husband is looked after by Nurse Plus, my gratitude for the accuracy, professionalism, friendliness, help

of caregivers and agencies, treated with Dignity is great. I would like such care for a sick person to everyone. I can count on them always.

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Home Care Providers Owned by Nurseplus Care at home in Wiltshire

Nurseplus Care at home Locations in Wiltshire (2)

Nurseplus Care at home Reviews in Wiltshire (27)

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Nurseplus Care at home Swindon

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Nurseplus Care at home Salisbury

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Nurseplus Care at home Swindon

Nurseplus Care at home Swindon

Nurseplus Care at home Swindon

Nurseplus Care at home Swindon

Nurseplus Care at home Salisbury

Nurseplus Care at home Salisbury

Nurseplus Care at home Salisbury

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