Home Care Provider Owned by Prestige Nursing & Care in City of Edinburgh

  • Home Care Provider Owned by Prestige Nursing & Care in City of Edinburgh

Only the locations & reviews in City of Edinburgh for Prestige Nursing & Care are showing below.

View the details of all 29 locations (with 370 reviews) owned by Prestige Nursing & Care

Prestige Nursing & Care Locations in City of Edinburgh (1)

 

1 Home Care Provider owned by Prestige Nursing & Care in City of Edinburgh

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Prestige Nursing & Care (Edinburgh)

Rolland House, Unit 10, Cliftonhall Road, Newbridge EH28 8PJ 

9.3 14 reviews
"Our daughter's care has been delivered by Prestige for the past 10 years. The standard of service provided is professional, with very good…"   Read all 14 reviews

Working closely with both social services and private clients, Prestige Nursing and Care in Edinburgh provides versatile home care services ideal for the needs of older people, infirm or disabled. Requirements can start from simple one hour visits… Read more about Prestige Nursing & Care (Edinburgh)

  • Care Provided
  • Nursing Care

Prestige Nursing & Care Reviews in City of Edinburgh (14)

Reviews Posted for members of Prestige Nursing & Care

Overall Experience

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Review of

Prestige Nursing & Care (Edinburgh)

from Caroline B (Client) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service.
The carers are very friendly and they always ask if I am ok, they shower me very well.
They take their time.
I like that they chat to me, they keep to their time.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete this review and thank you for your kind words.


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Management

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Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from Rosie W (Guardian of Client) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter's care has been delivered by Prestige for the past 10 years. The standard of service provided is professional, with very good communication between the management and the carers and the carers and ourselves. When it is necessary for us to communicate directly with management, the response
is prompt and professional and any issues are dealt with efficiently. The team supporting our daughter have been her carers for a long period and is committed to ensuring that our daughter's health and wellbeing needs are met to a high standard.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete the review and thank you for your kind words.


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Management

Treated with Dignity

Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from D M (Wife of Client) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The carer arrived at 10:15 am should be here at 9:45 am. Stands scowling at door "Have you removed the dog" she said, I replied, "Yes I have". My husband was already in the bath. She said you have to get out now, did not have time to wash his hair. He got out of the bath. Carer dried his back. She dried
him a bit, not properly, helped him put clothes on and left at 10:28 am.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete the review, we will look into what you have said of your and your husbands experience and make the appropriate adaptions.


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Review of

Prestige Nursing & Care (Edinburgh)

from V W (Wife of Client) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers have always been punctual, kind, friendly and put my husband at ease.
He is blind and gets quite anxious but the carers cope with him very well.
They play countless games of dominoes and even sometimes get him out for a short walk. He is always comfortable and happy when I return.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete the review and thank you for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from S S (Daughter of Client) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is in respect to the care given to my dad. The staff are excellent. polite and always treated with respect and dignity, they treat him as a friend and use friendly banter throughout the visit.
On occasion when they are running late, management always informs me by phone to explain and inform
when they will be there. Thank you.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete this review and thank you for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from Robina H (Wife of Client) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came home from the hospital, don't know what I would do without the help from our carers. Very polite and professional when dealing with my husband who looks forward to them coming in the morning and the evening.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete this review and for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from Simon M (Client) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your staff have been helpful and efficient. Have used their own initiative as needed. Pleasant to have in the home. Look forward to continuing in 2024.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete this review and for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from Gavin T (Client) assisted by family/friend published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is given in a very cheerful. positive, caring and dignified way.

Reply from Jaclyn Anderson, Branch Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to complete this review and for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from I R (Client) published on 8 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are overworked and not enough to cover all clients who require a lot of care. Last-minute changes of clients and venues often leave them working very late. I appreciate the pandemic has created a shortfall in all occupations, and recruitment is difficult. Hope things improve sooner than later.

Reply from lisa fisher, Marketing Operations Manager at Prestige Nursing & Care (Edinburgh)

Thank you for your review and your understanding of the current situation affecting the care sector regards staffing. We are doing all we can to attract and retain the best carers.


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Review of

Prestige Nursing & Care (Edinburgh)

from I S (Husband of Client) published on 21 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Given that my wife may have 2, 3 or 4 different carers attending every morning, each week she encounters a range of individuals. Each one has their own nationality, personality and demeanour. They have all given a competent performance in washing, drying, attention to personal hygiene and have never
caused my wife any psychological or physical discomfort! For all these things we are very grateful.

Reply from lisa fisher, Marketing Operations Manager at Prestige Nursing & Care (Edinburgh)

Thank you for taking the time to leave us a review.


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Management

Treated with Dignity

Value for Money

Review of

Prestige Nursing & Care (Edinburgh)

from Liz (Wife of Client) published on 9 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since this care package started I have noticed a big difference in my husband, the carers are always chatting away to my husband giving him the best care possible and he has really come out his shell. If the carers notice anything unusual with him, they are always quick to let me know, which is so much
better for me as I have to pass this feedback onto district nurses.

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Review of

Prestige Nursing & Care (Edinburgh)

from Jim S (Husband of Client) published on 5 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only state the three 'A's - my wife's carers are - Always on time, always cheerful and always competent. When things have gone wrong that are out of their control e.g. a sudden snowfall, there has been an instant re-organisation of care that leaves no gaps.

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Review of

Prestige Nursing & Care (Edinburgh)

from Linda S (Daughter-in-law of Client) published on 26 June 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the care provided to be of a very high standard. The staff are professional and knowledgeable about the tasks they are being asked to provide. They are polite and appear to genuinely enjoy what they are doing. They have been a lifeline to my mother in law as their care has allowed her
to remain in her own home rather than having to go into a nursing home. We would recommend this service to anyone who requires home care.

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Review of

Prestige Nursing & Care (Edinburgh)

from Robert E (Husband of Client) published on 19 August 2015

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers supply and excellent service they are polite and very helpful.

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Awards / Recognitions (0)

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