Home Care Provider Owned by Prestige Nursing & Care in Derbyshire

  • Home Care Provider Owned by Prestige Nursing & Care in Derbyshire

Only the locations & reviews in Derbyshire for Prestige Nursing & Care are showing below.

View the details of all 29 locations (with 370 reviews) owned by Prestige Nursing & Care

Prestige Nursing & Care Locations in Derbyshire (1)

 

1 Home Care Provider owned by Prestige Nursing & Care in Derbyshire

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Prestige Nursing & Care (Derby)

1st Floor, Suite 5, Chatsworth House, Prime Business Centre, Derby DE21 7SR 

8.0 5 reviews
"I am extremely pleased with all aspects of the care which I receive. I always know in advance the details of my care for the following week…"   Read all 5 reviews

Prestige Nursing & Care in Derby aims to provide high quality and cost-effective care to individuals in the comfort of their own homes. Skilled professionals aim to give the necessary care to enhance lives, promote independence and possibly avoid hospital… Read more about Prestige Nursing & Care (Derby)

  • Care Provided
  • Live in Care
  • Nursing Care
  • Older Person Care
  • Dementia

Prestige Nursing & Care Reviews in Derbyshire (5)

Reviews Posted for members of Prestige Nursing & Care

Overall Experience

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Review of

Prestige Nursing & Care (Derby)

from Lindsey G (Mother of Client) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter is non-verbal and has very complex needs and occasional but regular challenging behaviours. The care she receives is generally excellent but can vary according to who is on shift. The support from the office is generally excellent, but sometimes information flow could be better. We have
some issues with night staff meeting their domestic obligations in a competent manner, it is important they are given the chance to shadow experienced staff. Overall the agency and the carers are excellent and committed.

Reply from Beth Stansfield-West, Marketing Manager at Prestige Nursing & Care (Derby)

Thank you for your review and for sharing your valuable insights. We are delighted to hear that you find the overall care and commitment of our team to be excellent. Your feedback is essential for us to improve our services. We will address the consistency in care and information flow and ensure our night staff receive adequate training and opportunities to shadow experienced carers. Your daughter's well-being is our top priority, and we appreciate your trust in us.


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Review of

Prestige Nursing & Care (Derby)

from P H (Client) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service I received is always excellent, from the nurses, carers and office staff.

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Review of

Prestige Nursing & Care (Derby)

from J F (Client) published on 14 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with all aspects of the care which I receive. I always know in advance the details of my care for the following week and any proposed changes which have to be made (due to unforeseen circumstances) are notified promptly and any implications are discussed with me. All the carers
(except one) have been kind and considerate and have arrived promptly. They follow company policy with regards to the wearing of the uniform and the way they work reflects some good training.


I am particularly pleased and impressed with one particular carer who gives outstanding care. She has a wonderful way with her and shows great empathy as well as a sense of humour. She is efficient with her time, proactive in realising what needs doing, yet she is sensitive to my needs and treats me with respect. Because of her skills and personality. I consider that she would make an excellent manager or trainer although I would be reluctant to lose her as a carer. She is excellent!


Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Derby)

Thank you so much for this lovely review. I'm so happy to see how pleased you are with your care.


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Review of

Prestige Nursing & Care (Derby)

from Rita W (Wife of Client) published on 2 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are sent a list of carers every week and notified of any changes as soon as they happen where possible. All carters are very trustworthy and punctual unless held up in traffic. Carers have been well trained and willing to help in any way. All but one carers (as she soon left) have been very pleasant
and have done all they can to help willingly.

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Review of

Prestige Nursing & Care (Derby)

from Ruth H (Daughter of Client) published on 19 November 2015

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is generally very happy with the care provided. Main concern would be that mum prefers an early morning call e.g 7:30 but sometimes is not on the rota until 8:30 or later which she finds difficult as she cannot shower until someone arrives. Preference for an early call is a really important factor
to mum.

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Awards / Recognitions (0)

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