Home Care Provider Owned by Prestige Nursing & Care in West Sussex

  • Home Care Provider Owned by Prestige Nursing & Care in West Sussex

Only the locations & reviews in West Sussex for Prestige Nursing & Care are showing below.

View the details of all 29 locations (with 370 reviews) owned by Prestige Nursing & Care

Prestige Nursing & Care Locations in West Sussex (1)

 

1 Home Care Provider owned by Prestige Nursing & Care in West Sussex

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Prestige Nursing & Care (Worthing)

First Floor, 1A Caravelle House, 17-19 Goring Road, Worthing BN12 4AP 

8.9 6 reviews
"I am nearly 93 and now cannot do anything for myself so rely on my lovely ladies. I could not do without them. They cheer me up, reassure…"   Read all 6 reviews

Prestige Nursing & Care, in Worthing and East Sussex provide homecare services across the county. Together the team have over 70 years' experience of providing care to people in the comfort and security of their own homes. Prestige are able to provide… Read more about Prestige Nursing & Care (Worthing)

  • Care Provided
  • Live in Care
  • Nursing Care
  • Older Person Care
  • Dementia

Prestige Nursing & Care Reviews in West Sussex (6)

Reviews Posted for members of Prestige Nursing & Care

Overall Experience

  • 4
  • 1
  • 1
  • 0
  • 0

Date Published

6
0
1
5
1
Review of

Prestige Nursing & Care (Worthing)

from June M (Client) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am nearly 93 and now cannot do anything for myself so rely on my lovely ladies. I could not do without them. They cheer me up, reassure me if I worry about things. I only have a few relatives, son in Brighton and Granson with young family in Chester. all get on with carers.
One will bring me 'bubble
and squeak' and fry it for me, one will get things if I run our before my 'shopping' carer. They bring me small souvenirs from their holidays, they are really my extended family. Lovely ladies!

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Value for Money

Review of

Prestige Nursing & Care (Worthing)

from S C (Daughter of Client) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given to my parents over the last 3 years. We have used the night care as well as visits 3 times a day. The carers are amazing and go above and beyond for the people they care for. Keep family members in the loop and update if necessary. When we did encounter a concern it was
dealt with immediately. The care given to Mum before, during and after her passing was exceptional! The same carers are still with Dad.

Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)

Thank you for taking the time to complete this review and thank you for your kind words.


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Review of

Prestige Nursing & Care (Worthing)

from T B (Daughter of Client) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided to Dad is very good. The carers are efficient and friendly and they have a good rapport.
I found the office staff and management empathetic while Dad was in hospital for a few weeks during this period.

Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)

Thank you for taking the time to complete this review and thank you for your kind words.


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Management

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Value for Money

Review of

Prestige Nursing & Care (Worthing)

from A Y (Client) published on 14 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my care. My carers are very friendly and efficient. I look forward to my carers coming here.

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Review of

Prestige Nursing & Care (Worthing)

from Andre T (Son of Client) published on 21 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Great carers, very professional but lack backup correct care plans, risk assessments or method statements from their direct management. Due to a serious lack of communications, and administration with outdated care plans (4years). We had to report to the relevant authorities.
Points included major
administrative errors which could have been fatal to an elderly person of 84.
Lack of professional manner, respect and communication with us (family/main carers) and family wishes and safeguards. Having to ask staff on an occasion to cover mother during personal care, to keep her dignity. Males are present in the room. The final straw of being unprofessional was being shouted/very raised voice by a junior member of staff which resulted in requesting a change of care company.

Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)

Thank you for taking the time to leave a us review, we take all feedback on board and will share the positive comments about our wonderful carers with them. Regretfully with the change in the needs of the family, after seven years we sadly are no longer able to care for your Mother. I am sorry that you hadn't been informed by other family members regarding your Mothers’s updated care plan in November last year. We have not been contacted by the relevant authorities about the report that you mention making nor do we have a record of a complaint about a colleague raising their voice or the family’s concerns around the level of dignity shown to your Mother. Our aim is to provide the best possible care to those we support, and this is something we take very seriously so if you would like to share this information with us directly, we will conduct a full investigation. We wish you all and your family all the very best for the future.


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Review of

Prestige Nursing & Care (Worthing)

from V M (Wife of Client) published on 19 June 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff on the whole, very helpful. Timekeeping is good and any untoward events are dealt with, with care and patience.

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Awards / Recognitions (0)

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