Carlisle Business Centre, Chesil Street, Winchester SO23 0HU
Unicorn House, Wellington Street, Ripley DE5 3EH
Gateway House, The Gateway, Old Hall Road, Bromborough, Wirral CH62 3NX
Castlemill, Burnt Tree, Tipton DY4 7UF
Olsen Rise, Lincoln LN2 4UZ
Unit 11 Witham Park House, Witham Park, Waterside South, Lincoln LN5 7JN
Ground Floor Office, 1 Connections House, Station Road, Biggleswade SG18 8AL
Floor 2, Lancaster House, Leeland Road, London W13 9HH
Surrey Court, Kent Road, Chandler's Ford, Eastleigh SO53 3LS
Bourke Gardens, 18 Alfred Street, Worsley, Manchester M28 3UX
Unit 8 Churchill Court, 33 Palmerstone Road, Bournemouth BH1 4HN
Unit 47, City Business Centre, Lower Road, London SE16 2XB
Submitted via Website • Report
Reply from Claire Nock, Manager at Sage Care (West Midlands)
Such nice comments.
Our care staff are a credit to us and are always dedicated to those we provide care for.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Website • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Website • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Website • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Website • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Website • Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Website • Report
The agency management disregards the need of elderly and ill people to have a regular daily meals or help as needed. I have seen the timetable the management makes for the carers. It is an impossible task. The management put one person on duty to serve 14 people in one day! No person can provide 14 lunches on 14 different addresses, all them on time!
Inadequate service aggravates the fragile conditions of elderly and people in needs. I personally tried to explain these problems to the management of the agency on several occasions but nothing has changed.
Reply from S Jackson, Communications Manager at Sagecare (Fulham)
Thank you for taking the time to share your thoughts on the branch’s service. We are constantly looking for ways to improve our services, so we welcome your feedback. We would like to do a full investigation to help address the issues you have raised but will need further details of your experience.
With that in mind, we would like to welcome you to a meeting with the full branch management team, to discuss the situation fully and look at ways we can improve our future service. If you would be interested in meeting to discuss and help us improve our service, contact us on 020 7385 6400 and ask to speak with Milka.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
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