Home Care Providers Owned by Springfield Homecare Services Ltd
Springfield Homecare Services Ltd Locations (8)
Aspen House, Chesnut Road, Darlington DL1 1QL
"I have had Springfield Healthcare for my brother who is paralysed from the chest down. My brother's carers provide the utmost care, 10 out…" Read all 9 reviews
Springfield Healthcare is a care provider you can trust! Rated ‘Good’ by the CQC in November 2023, Springfield Healthcare (Darlington) are committed to helping customers to maintain their independence and live life to the full. The team are care professionals… Read more about Springfield Healthcare (Darlington)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Penrith Road, Hebburn NE31 2RG
"I am very happy with the care given to me by the caring staff in Springfield Healthcare Campbell Court. I enjoy going to the restaurant and…" Read all 3 reviews
Springfield Healthcare (Campbell Court) is a haven for compassionate care in South Tyneside, offering a range of services tailored to meet the unique needs of individuals in their homes within the Campbell Court scheme. They are committed to providing… Read more about Springfield Healthcare (Campbell Court)
- Care Provided
- Older Person Care
- Dementia
27 Bourne Street, Kingston upon Hull, Hull HU2 8AE
"Hello, I am a service user of Springfield Healthcare. Thank you all for the help you provided me with today I had a rough night but the new…" Read all 6 reviews
Springfield is a care provider you can trust! Rated ‘Good’ by CQC (July 2023), Springfield Healthcare (Hull) are a local provider who are dedicated to delivering the highest-quality care to customers in the comfort of their own home. Their care teams… Read more about Springfield Healthcare (Hull)
- Care Provided
- Live in Care
- Older Person Care
Unit 2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH
"I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they…" Read all 2 reviews
Springfield Healthcare is a care provider you can trust! Rated ‘Good’ by the CQC in October 2022, Springfield Healthcare are dedicated to empowering individuals to live independently. Their kind, compassionate and reliable care teams provide person-centred… Read more about Springfield Healthcare (North Yorkshire/York)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH
"I have not met all the carers who go to my Aunt but those I have met are very pleasant and helpful and capable of coping with the…" Read all 5 reviews
Springfield Healthcare (Leeds) is an established care provider, delivering exceptional care for more than 50 years. Rated "Good" by CQC in April 2019, the team are dedicated to delivering the highest-quality care for customers in the comfort of their… Read more about Springfield Healthcare (Leeds & Wakefield)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Unit 7 St Peters Wharf, Terrace Level, Newcastle upon Tyne NE6 1TZ
"Staff are fantastic caring professional caring considerate understand my wife's needs supporting my wife in every way. We would be lost…" Read all 2 reviews
Springfield Healthcare (Newcastle) is a trusted provider of high-quality care services in the North-East, with a focus on delivering personalised care. Their dedicated team of professionals offers a range of services tailored to individual needs, from… Read more about Springfield Healthcare (Newcastle)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
First Floor, Universal House, 41 Catley Road, Sheffield S9 5JF
Springfield Healthcare (Sheffield) is a trusted provider of high-quality care services with dedicated care teams who are committed to delivering exceptional care that is tailored to your individual needs. Their services range from short-term visits to… Read more about Springfield Healthcare (Sheffield)
Usworth Enterprise Park, Usworth Road, Hartlepool TS25 1PD
Springfield Healthcare (Pathways to Independence) offers a fully managed service supported by their highly experienced team. They are committed to providing exceptional care solutions tailored to children and adults. Whether you require assistance with… Read more about Pathways to Independence
- Care Provided
- Live in Care
- Dementia
Springfield Homecare Services Ltd Reviews (29)
Springfield Healthcare (Sheffield)
from N W (Daughter of Client) published on 20 March 2025Submitted via Website • Report
Overall Experience
1.0 out of 5
Reply from Theresa Bradley-Comstive, Operations Director at Springfield Healthcare (Sheffield)
We are sorry to hear that you are dissatisfied with the care your father has received. The issues you've described are unacceptable and we have taken immediate action to address these concerns. We remain committed to the wellbeing and safety of those in our care and we are dedicated to upholding the highest standards. Thank you for bringing this to our attention, your feedback is invaluable to us as we continue to improve our services.
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Springfield Healthcare (North Yorkshire/York)
from Shirley A (Client) published on 19 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)
Thank you for taking the time to leave a review! It's fantastic to hear that you've had such a wonderful experience with Springfield. Our team works hard to be friendly and accommodating, and we're thrilled that it shines through in their visits.
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Springfield Healthcare (Newcastle)
from Michael M (Husband of Client) published on 14 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Zorah Parveen, Registered Manager at Springfield Healthcare (Newcastle)
Thank you for your incredibly kind review. We're so pleased you are happy with the care your wife receives, knowing we make a difference means a lot to our team. We agree, they deserve immense recognition! We'll make sure to share your appreciation with them. Thank you!
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Springfield Healthcare (Leeds & Wakefield)
from P R (Daughter of Client) published on 4 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)
We're thrilled to hear you're having such a great experience with Springfield Healthcare. We appreciate you taking the time to share your experience. Best wishes.
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Springfield Healthcare (Campbell Court)
from J T (Client) published on 24 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Liz Nobel, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you for taking the time to leave such a lovely review. We are so pleased that you are happy with the care you receive at Campbell Court! Our activities team work very hard and it is lovely to hear that their efforts are appreciated.
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Springfield Healthcare (North Yorkshire/York)
from Y G (Daughter of Client) published on 21 February 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)
Thank you so much for your kind words. We're delighted to hear that you and your mum are happy with our service and that the app has been helpful for keeping you informed about your mum's care. We appreciate you taking the time to share your positive experience!
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Springfield Healthcare (Sheffield)
from S H (Son of Client) published on 18 February 2025Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
Very unhappy with the service app, very confusing, cannot comment on it.
Reply from Ronnie Gwindi, Registered Service Manager at Springfield Healthcare (Sheffield)
I am sorry to learn that you were disappointed with the care service offered to you during your time with Springfield. I understand how frustrating it must be when your expectations are not met. Although external issues, such as traffic, can occasionally impact carer's punctuality, we do expect the same Springfield standard to be upheld by all. We value quality care and expect no less from any of our carers. We would like to hear more about your experience, and your issues with the app, so we can investigate this issue further and ensure this does not happen again. With this in mind, I will ensure that our Quality Assurance Lead makes contact with you to discuss your concerns further and explore potential solutions. Thank you for bringing this to our attention.
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Springfield Healthcare (Hull)
from S T (Niece of Client) published on 14 February 2025Submitted via Website • Report
Overall Experience
1.0 out of 5
Reply from Theresa Bradley-Comstive, Operations Director at Springfield Healthcare (Hull)
We are sorry to hear that you remain dissatisfied with the services offered by Springfield Healthcare, and the response provided following the completion of our internal investigations into the concerns you have raised. We remain committed that the wellbeing and safety of those in our care is our utmost priority and we are dedicated to upholding the highest standards of care. We understand your frustration and disappointment with the care your aunt received, and we appreciate you bringing this matter to our attention.
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Springfield Healthcare (Campbell Court)
from D C (Son of Client) published on 14 February 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
We as a family thoughts on Campbell Court is simply - outstanding! The facilities are great with the restaurant being a real focal point of the community. Residents regularly get together for excellent food and regular quizzes, bingo, and other entertainment
The staff are just perfect, super friendly and very understanding, happy to assist, and always willing to go the extra mile.
Overall a superb environment for my Dad will have the facilities to go with it, however, it's the staff who make the place so, so successful.
Kind regards.
Reply from Liz Noble, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you so much for leaving such lovely words. We're truly touched that our care has made such a positive difference for your father and provided you with some comfort. Your feedback will be shared with the whole team. We look forward to carrying on supporting him! All the best to you and your family.
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Springfield Healthcare (Darlington)
from P S (Sister of Client) published on 7 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Fryer, Operations Team Leader at Springfield Healthcare (Darlington)
Thank you so much for sharing your experience with Springfield Healthcare and for your recommendation! It means the world to us to hear that your brother is receiving such excellent care and that our team has become like family to you. We strive to provide the utmost care for all our clients, and it's incredibly rewarding to know that we're making a positive difference in your brother's life and yours. We'll be sure to pass along your kind words to the care team. Thanks, Maria
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Springfield Healthcare (Campbell Court)
from James L (Son of Client) published on 20 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Liz Noble, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you so much for leaving such kind words. We are so pleased that our care has brought happiness to your father and provided peace of mind for you and your brother. I will make sure to pass on your words to the rest of our team. All the best.
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Springfield Healthcare (Darlington)
from G N (Wife of Client) published on 8 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Fryer, Operations Team Leader at Springfield Healthcare (Darlington)
Thank you for your kind words and for sharing your positive experience with Springfield. We are delighted to hear that our care has been beneficial to your wife and that you are pleased with the support provided. Our team always strives to deliver high-quality and compassionate care, and your feedback is greatly appreciated. Best wishes.
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Springfield Healthcare (Leeds & Wakefield)
from C M (Niece of Client) published on 24 December 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)
Thank you so much for your kind words and for sharing your Aunt's positive experience with Springfield Healthcare. It's wonderful to know that our carers have made a positive impact and provided you with some reassurance. We look forward to continuing to support your Aunt moving forward. Thank you again for your lovely feedback.
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Springfield Healthcare (Darlington)
from T S (Client) published on 9 December 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Maria Fryer, Operations Team Leader at Springfield Healthcare (Darlington)
Thank you so much for your kind words and for sharing your positive experience with Springfield Healthcare. It's wonderful to know that our carers have made a positive impact on your life, they are a credit to Springfield. We look forward to continuing to support you moving forward, thank you again for your lovely feedback. Best wishes.
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Springfield Healthcare (Darlington)
from E D (Granddaughter of Client) published on 6 December 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Maria Fryer, Operations Team Leader at Springfield Healthcare (Darlington)
Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that your grandad's experience was so positive. Our team strives to create a warm and caring environment, so it is wonderful to hear that we met your expectations. I will make sure to share this feedback with the care team. Best wishes.
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Springfield Healthcare (Darlington)
from Susan S (Daughter-in-law of Client) published on 3 December 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
A particular staff member's communication is outstanding - she
While it's their job, the staff consistently go above and beyond. Their considerate approach makes a real difference in our mother's daily life. They adapt their care to her preferences, showing true flexibility.
We're deeply grateful for everything the Springfield Healthcare team does. Their professional expertise and genuine warmth have made this journey easier for our family.
Reply from Maria Fryer, Operations Team Leader at Springfield Healthcare (Darlington)
Thank you so much for sharing your positive experience with Springfield Healthcare. It's incredibly rewarding to know that our team has made a positive impact on your mother's life and provided you with peace of mind. Your kind words about our staff's dedication, professionalism, and compassionate care are truly heart-warming and it's wonderful to know that our efforts are appreciated. I will make sure to share your feedback with the team and we look forward to continue providing excellent care for your mother. Best wishes.
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Springfield Healthcare (Darlington)
from S W (Daughter-in-law of Client) published on 27 November 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Maria Fryer, Operations Team Leader at Springfield Healthcare (Darlington)
Thank you for your kind words and recommendation. We're delighted to hear that our carers made a positive impact on your father-in-law's life and enabled him to remain at home. It's incredibly rewarding to know that our team could bring joy and laughter to his days. Best wishes, Maria
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Springfield Healthcare (Darlington)
from Julie D (Daughter of Client) published on 27 November 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Well done.
Reply from Maria Fryer, Operations Team Leader at Springfield Healthcare (Darlington)
Thank you so much for your lovely review. We are delighted to hear that your mother has had such a positive experience with Springfield. Your kind words are a testament to the dedication and compassion of our team. We are committed to providing the highest quality care, and it is rewarding to know that we have made a difference in your mother's life. Thank you for your trust and support.Best wishes, Maria
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Springfield Healthcare (Newcastle)
from M S (Client) published on 2 September 2024Submitted via Website • Report
Overall Experience
2.0 out of 5
2) Can't make toast. Struggle with basic cooking tasks.
3) All they want is in and out of your house asap. If they care they would make your care happen.
4) Your call time is disgraceful, they turn up at
5) Some of Springfield's staff are great but you very rarely see the good ones. Different person all the time.
6) They promise you everything and don't deliver.
Reply from Theresa Bradley-Comstive, Operations Director at Springfield Healthcare (Newcastle)
I am sorry to learn that you were disappointed with the care service offered to you during your time with Springfield. I understand how frustrating it must be when your expectations are not met. Although it is not always possible to send the same carers, we do expect the same Springfield standard to be upheld by all. We value quality care and expect no less from any of our carers. We would like to hear more about your experience so we can investigate this issue further and ensure this does not happen again. With this in mind, I will ensure that our Quality Assurance Lead makes contact with you to discuss your concerns further and explore potential solutions. Thank you for bringing this to our attention, your feedback is invaluable to us as we continue to improve our services.
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Springfield Healthcare (Hull)
from Terry H (Client) published on 1 March 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
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Awards / Recognitions (0)
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Frequently Asked Questions about Springfield Homecare Services Ltd
How many Agencies does Springfield Homecare Services Ltd own?
Springfield Homecare Services Ltd own 8 Agencies.Which Springfield Homecare Services Ltd Agencies have the highest review score?
Springfield Healthcare (Darlington), Springfield Healthcare (Campbell Court) & Springfield Healthcare (Hull) have the highest review score.Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Springfield Homecare Services Ltd to verify any information. View our terms and conditions. Springfield Homecare Services Ltd has an Enhanced Service – more info.