Home Care Providers Owned by SureCare in Berkshire

  • Home Care Providers Owned by SureCare in Berkshire

SureCare Locations in Berkshire (2)

 

2 Home Care Providers owned by SureCare in Berkshire

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SureCare (Reading & East Berkshire)

62 Portman Road, Reading RG30 1EA 

9 reviews
"My mother was treated with respect and great care; she was listened to and was advised on the approximate time the carers would be with her…"   Read all 9 reviews

SureCare (Reading & East Berkshire) is committed to providing comprehensive. Person-centred homecare with services that support the elderly, vulnerable, family and friends they deliver the service to the highest possible standard, whilst ensuring… Read more about SureCare (Reading & East Berkshire)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
SureCare (Slough)

31 Willoughby Road, Langley, Slough SL3 8JH 

1 review
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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SureCare Reviews in Berkshire (10)

Reviews Posted for members of SureCare

Overall Experience

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  • 2
  • 1
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Review of

SureCare (Reading & East Berkshire)

from James R (Son of Client) published on 13 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with respect and great care; she was listened to and was advised on the approximate time the carers would be with her the next day, and the list goes on.
My mother was provided with a regular caregiver who she got along with very well, and this put a smile on my mother's face
whenever she attended. Throughout the service provided, I had no concerns or problems and would recommend SureCare (Reading) to look after loved ones with dignity and respect.

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Review of

SureCare (Reading & East Berkshire)

from Caroline W (Wife of Client) published on 8 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been cared for by SureCare Reading for the last three years, and they have been extremely professional and flexible when needed. The communication has always been great; from the office team, and I was always kept up to date with any changes in care or staff. I am lucky to have SureCare
caring for my husband, and I appreciate all the carers and the office do for me and my husband.

Reply from Mahipal Ande, Registered Manager at SureCare (Reading & East Berkshire)

Thank you for taking the time to leave such a lovely review. I am pleased you are happy with the service being provided.


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Review of

SureCare (Slough)

from Paulene H (Daughter of Client) published on 27 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was 95 years old when SureCare came into our life. It was only a couple of weeks prior to her being admitted to the hospital, but I could not have coped alone at that time. All the carers showed such kindness and care when they came twice a day to bathe and dress Mum.
They were professional
but kind, and they showed they were happy to help us both. I am so grateful to them all.
I would highly recommend SureCare to everyone.

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Review of

SureCare (Reading & East Berkshire)

from Michelle W (Daughter of Client) published on 2 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring staff that go above and beyond and treated Mum with kindness and dignity.
A reliable and thorough service that never felt rushed.
Very supportive carers and office staff who are easy to get hold of if you need them.

Reply from SureCare (Reading & East Berkshire), SureCare Reading Team at SureCare (Reading & East Berkshire)

Thank you very much for leaving us a wonderful review.


Kind regards


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Review of

SureCare (Reading & East Berkshire)

from H G (Wife of Client) published on 1 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

At the moment I have wonderful carers, they are patient, encouraging, caring, talkative, just lovely people. When they are off for a few days I get two carers who don't treat their job as a caring profession. I have had to tell them to speak to my husband as he sees no one during most days, except me.
When walking him to the bedroom, they hurry him along, even though they have plenty of time. I had to tell another carer when my husband asks him a question, they should answer.
No 1, they should be told to talk to their clients even they don't answer.
No 2, be patient, they have plenty of time.
No 3, explain this is not a free service. We have to pay quite a lot towards it.
No 4, without the clients, they would be out of a job.

Reply from Kim Takhar, Manager at SureCare (Reading & East Berkshire)

Thank you for your review, I am pleased that you are happy with the regular care workers; in regards to the carers who are not regular, we try and keep this to a minimum and unfortunately, as discussed, care workers can not work 7 days, so you will have different carers attend to provide time off.


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Review of

SureCare (Reading & East Berkshire)

from Dennis R (Son of Client) published on 25 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is always treated with respect and made to feel at ease by the carers.
Very friendly and in a personal situation have helped ease the stressful burden I had previously been enduring.

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Review of

SureCare (Reading & East Berkshire)

from Carmen M (Client) assisted by family/friend published on 25 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend this care provider to anyone. They are very patient, caring and always provide a consistent standard of care. In fact, they are the first care provider that doesn't rush to go back through the front door as soon as they arrive. I have nothing but positive feedback on the
level of care provided to me so far.

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Review of

SureCare (Reading & East Berkshire)

from Steven W (Son of Client) published on 14 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Several months of care from SureCare now, and the manager and his team have really helped my Mum to stay safely at home with the support she needs. I am impressed that they can take charge of medication, assist with household tasks, take my Mum shopping, to her GP, and to her great enjoyment, take my
aunt for walks around the area. As well as the regular support, and creating a very good relationship with my Mum, SureCare has responded to urgent situations well, in one case with the manager finding extra support when it was needed at short notice overnight and at the weekend. Thank you.

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Review of

SureCare (Reading & East Berkshire)

from E G (Wife of Client) published on 24 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoy the carers attending visits. One carer, in particular, is intelligent and talks a lot to my husband during the call. Good bedside manner.

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Review of

SureCare (Reading & East Berkshire)

from Sue B (Daughter of Client) published on 24 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Surecare Reading have been looking after my mother for over 2 months, I have always experienced very good service. The careworkers that attend to my mother are always so kind and helpful and try and make caring for my mother as easy as possible for me.

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Awards / Recognitions (0)

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