SureCare in Greater Manchester | 5 Home Care Providers

Review of
SureCare (Bolton)
from S M (Daughter of Client) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I cannot thank Sure Care enough for their professionalism and the service they have provided to my father these last months at home. Special heartfelt thanks goes to two members of staff, in particular, for their kindness, and care not only to dad; but their kind concern and consideration to close

family also.
Thank you all.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly for taking your precious time in leaving this review and sharing your experience about our services. We thrive to deliver high quality and person centred care and our care staff are the pivotal part that help us achieve that. We are delighted to hear that this extended to close family too. We will pass on your kind words to the two regular staff, it will be gratefully received.Thank you once again, From the SureCare Team

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Review of
SureCare (Bolton)
from Barbara B (Wife of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Two members of staff, in particular and in our opinion are two of the best day carers that you employ, they are always so cheerful respectful to my husband and myself and anyone else who might have called to see my husband. (Aways comment on how friendly they were)
Do their jobs so effectively (sometimes

under terrible conditions) and are ALWAYS SMILING and raise a laugh out of my husband. Nothing is too much trouble for them. I know you cannnot be happy all the time but BELIVE ME THESE TWO ARE, if they are having a rough day they NEVER EVER SHOW IT .
If there was an award for their hard work I would really recommend them for it. They deserve it
Thank you again.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking your valuable time in leaving such a kind and thoughtful review! SureCare take pride in the services that they deliver and it is our wonderful carers that help us achieve the quality and person centred care. It is delightful to see them receive the much deserved recognition, which is always hard in the care sector and can often go unnoticed.I know that the carers love visiting both you and your husband, and to make you both smile, it really is priceless!We will pass on your lovely feedback to them, they will be so happy!Thank you once again,From the whole team at SureCare

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Review of
SureCare (Bolton)
from J M (Daughter-in-law of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

Surecare provided care for the last 18 months for my mother-in-law, visiting 4 times a day to attend to all of her personal care needs. She has now sadly passed away. We would like to thank all the carers and management for all of their support through some very challenging and difficult circumstances.

They all showed great respect, kindness and empathy.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly for taking the time to leave such kind words about the services provided. It was an absolute delight to look after your mother, such a beautiful soul, and we feel humbled to have been part of her journey. She is dearly missed by all that you knew her. I will pass on your feedback to the whole team, it will be greatly appreciated. Thank you once again, From the SureCare Team.

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Review of
SureCare (Bolton)
from Susan W (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

The SureCare team were a godsend when my father needed care at home. We started with a few hours a week but as my father became comfortable with the carers we increased the hours, eventually employing carers for the occasional few days of 24/7 care to enable his partner some respite. The flexibility

of Surecare to meet our needs was second to none. The carers became friends with my father and he looked forward to their company. They never let us down and I would recommend their services without hesitation. Unfortunately, my father's needs became too complex and he now resides in a Residential Care home but prior to the recruitment of Surecare, for care and companionship at my father's home, was definitely the right decision.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking your precious time in leaving such kind and lovely feedback about the services received. We aim to deliver the highest quality care and to know that we did not fail you or your father, it's truly delightful to hear. We were grateful to be given the opportunity to care for your father, whilst at home, and to support his partner. The carers loved visiting him and each visit was always a joy. The whole team miss him tremendously but we wish him all the very best in his new home and hope he has settled in with ease. Please pass on our wishes to your father. Thank you once again. From the whole team at SureCare.

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Review of
SureCare (Bolton)
from K W (Husband of Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience

The team has been very helpful and professional with everything that they have been doing to assist my wife. I am very grateful and I would recommend this organisation to my friends and family.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking your precious time in leaving such wonderful and kind words! We are delighted to hear that you are happy with the services being provided. Your wife is very dear to the carers and they love visiting you both. We will pass on your feedback to the team, they will appreciate this so much! Thank you once again, from the SureCare Team.

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Review of
SureCare Trafford
from V P (Son of Client) published on 13 December 2024

Submitted via Website • Report

Overall Experience

Generally, an excellent service. All of my dad's needs are met on time and in an efficient way. One carer, in particular, has been proactive, and diligent and goes above and beyond to look after my dad - thank you all!

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the time to review our services and for leaving such wonderful and kind comments. It is truly appreciated by all the team and we are delighted to hear that Dad's needs are met in every way. SureCare prides itself on the quality of care it aims to deliver and we are extremely proud of our carers who play a pivotal role in helping us achieve that. We will pass on your invaluable feedback to all. Thank you once again from all the SureCare Trafford Team!

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Review of
SureCare Trafford
from B H (Son of Client) published on 12 December 2024

Submitted via Website • Report

Overall Experience

Very good service for the care of my mum. One carer, in particular, is particularly helpful and always takes her time to make sure everything is taken care of for my mum. She is really down-to-earth and approachable. She is a credit to the company.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the time to leave us a five-star review. It really is very much appreciated by myself and all of the team here at the Trafford branch. All feedback is invaluable to us and service user satisfaction is what we strive for at all times, to hear that we have not failed you, is a delight to hear. The carer loves visiting your mum and they have built a good relationship. We look forward to having many more years together. We will pass on your lovely comments to the team. Thank you once again. From all the SureCare Trafford Team!

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Review of
SureCare Trafford
from R T (Daughter of Client) published on 10 December 2024

Submitted via Website • Report

Overall Experience

Thank you very much for the excellent care and support given by Surecare. The staff were so helpful and supportive. Especially the quality lead who went above and beyond organising care and support. The carers are amazing too and extremely friendly and kind. Thanks very much!

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly for taking the precious time to review our services. All feedback is invaluable to us and we are privileged to care for your mother, who is an absolute delight to look after. The carers have nothing but high praise for her. We will pass on your lovely and kind comments to all the carers and the Quality Lead. Thank you once again from the SureCare Trafford Team!

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Review of
SureCare (Tameside & Oldham)
from C P (Son of Client) published on 4 December 2024

Submitted via Website • Report

Overall Experience

We found SureCare to be an amazing care company. All the way from management to the care staff attending. We were always kept up to date with any updates to the service they provided. The care staff were really good to my mum, their attention to detail and care was 100%. Whenever there was an emergency

etc, the management accommodated us with options that suited the family. We would recommend SureCare as a caring company with understanding staff and management.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Many thanks for your positive review. Our carers really looked forward to Mum's calls, they really enjoyed her company. She is dearly missed by us all. Thank you for choosing SureCare.

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Review of
SureCare (Tameside & Oldham)
from A H (Friend of Client) published on 27 November 2024

Submitted via Website • Report

Overall Experience

Surecare were excellent. Providing professional care for over 12 months to our dear friend until his passing on 30th September 2024. Prompt, thorough and attentive at all times. Our friend had suffered a stroke in 2018 and moved back to the Tameside area from Halifax.
Our friend subsequently had mobility

problems but using his walker could walk a little, speech problems ensued and incontinence at times. Our friend looked forward to the carers calling to attend to him. Compassionate. Thorough and sensitive to our friends needs Surecare Staff were so very caring and any concerns would be addressed and dealt with immediately always in a professional manner. I would certainly highly recommend Surecare.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Our staff loved supporting him, he is dearly missed. Thank you for your positive review, I will certainly share this with the team. We always aim to give the highest level of care.

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Review of
SureCare (Bolton)
from D C (Wife of Client) published on 26 November 2024

Submitted via Website • Report

Overall Experience

My review relates to every month.
All the carers show respect and support for my husband's needs.
He isn't always easy.
It's a pleasure to deal with all the carers.
I feel that I can confidently let them all care for him.
Thank you for your support.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly for taking the time in leaving such lovely feedback about our services. It is a pleasure to know that the care provided has had a positive impact to your husband and his needs and that you have full confidence in the carers, this means a lot and we will share your review with all the team. Thank you once again. From all the SureCare Bolton Team!

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Review of
SureCare (Bolton)
from E F (Daughter of Client) published on 26 November 2024

Submitted via Website • Report

Overall Experience

I cannot thank Surecare enough for their kindness and professionalism as they continue to provide care for my mum thus enabling her to stay in the comfort of her own home. Admittedly, I was rather skeptical at first which am sure is understandable, but I absolutely needn't have been, her every need

is taken care of and any change in medication is promptly adhered to. Surecare has removed so much pressure from myself with their reliability and care whereby now, I can just be her daughter, and most importantly, mum is happy too.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for your wonderful and kind words about our services. We cannot express how much this means, to hear that the care provided has removed pressure from yourself and that you can just be her daughter now. Its hearing words like this that make all the challenges and difficulties, that we, as providers face, all worthwhile. We thrive to not only deliver the best, person centred care, but to also give service users families the reassurance and comfort, that their loved ones are being looked after with the upmost respect and dignity that they truly deserve. We hope to continue giving you the same reassurance for many more years to come!Thank you once again. From all the SureCare Bolton Team

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Review of
SureCare (Bolton)
from Peter H (Husband of Client) published on 26 November 2024

Submitted via Website • Report

Overall Experience

My life has changed so much after my wife had a stroke and the care that we have is fantastic very thoughtful and understanding staff have helped us through a very difficult time. Without the support we have we would be in a very difficult situation. We hope that the Care we receive will continue and

our thanks to all the staff.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you for taking the time in leaving such a fantastic and amazing review, your feedback is invaluable to us and to hear that we have been able to help you through what was a difficult time, it is a joy to hear. Our carers and the office staff will always be here for you and we will share your wonderful comments with all the team. Thank you once again. From all the SureCare Bolton Team

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Review of
SureCare (Bolton)
from Y W (Client) published on 26 November 2024

Submitted via Website • Report

Overall Experience

SureCare was very good. The carers fell in very well with my requirements. One member of staff was exemplary. I was always treated with respect and dignity. Overall I'm am very happy with their service.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly for taking the time in leaving this wonderful review. We are so happy and feel humbled that we could be part of your journey back to good health. We will pass on your lovely comments to the carers who visited. We wish you well for the future and if you ever need further assistance, please do not hesitate to contact the team. Thank you once again. From all the SureCare Bolton team!

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Review of
SureCare (Bolton)
from G H (Husband of Client) published on 26 November 2024

Submitted via Website • Report

Overall Experience

The carers have been very professional and provide fantastic service. Very caring when attending. Nothing is too much trouble. All needs are catered for and if anything is required it is carried out as soon as requested.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking the time to review the services you are receiving from SureCare. We are delighted to hear that your experience has and is a positive one. SureCare thrive on delivering the best, person centred care, and to hear that we have not failed you, is a joy to hear. Your feedback is invaluable to us and motivates us to continue delivering with the same excellence and high standards, that all of our service users deserve. We will pass on your lovely comments to the carers. Thank you once again From all the SureCare Bolton Team.

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Review of
SureCare Trafford
from T E (Daughter of Client) published on 21 November 2024

Submitted via Website • Report

Overall Experience

The service my mum receives from SureCare Trafford allows her to continue living in her home safely and securely and keeps her happy. The carers are all compassionate, attentive, and caring. The level of care and support my mum's regular carer provides is exceptional and we are so very grateful to her.

The staff on the phone are very reassuring and compassionate when she calls. Thank you.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you wholeheartedly for taking the time to leave such a kind and lovely review of our services. Your feedback is invaluable to us. We pride ourselves on delivering the highest quality of care at all times, and knowing that we have not failed you in this instance is a pleasure to read. Your mother is an absolute delight to look after and the carers who visit have nothing but praise for her. We will share your feedback with both them, and the office team, it will make their day! If there is anything further that we can assist with, please do not hesitate to contact our dedicated team. Thank you once again, From the SureCare Trafford Team.

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Review of
SureCare (Tameside & Oldham)
from Linda B (Daughter of Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience

Mum enjoys going out and spending time with her carer. She finds her comfortable to talk to and says she listens to her. The carer also makes Mum feel independent.
The team keeps us up to date with regular reports of when Mum has spent time with her carer.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you for your kind words. I will certainly pass on the positive feedback to the team. We always strive to provide the highest quality in everything we do.

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Review of
SureCare (Bolton)
from P M (Wife of Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience

I am very happy with the team of carers I have, they treat my husband with respect nothing is too much trouble. Everything in the house is left clean and tidy if there are any problems it's sorted straight away. As much as possible we have the same team of carers if there are any problems I can ring

SureCare to speak to management and most of the time it gets sorted.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you for taking the time in reviewing SureCare, this feedback is invaluable to us. Your husband is a delight to look after and the carers love visiting not only him but you as well. We are humbled to be a part of his journey and we hope to be there for many more years to come. We will pass on your lovely and kind comments to the carers and office team. Thank you once again. From all the SureCare Team!

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Review of
SureCare (Salford & Manchester)
from D F (Son of Client) published on 13 November 2024

Submitted via Website • Report

Overall Experience

The girls that look after my dad do a great job and he is happy with what they do. I am so grateful for what they do, they are a great help when I am not there.
They make all my dad's meals and give him his medication and sit and talk to him.

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Review of
SureCare (Bolton)
from J B (Daughter of Client) published on 12 November 2024

Submitted via Website • Report

Overall Experience

We used Surecare for 5 years for my Mother. We were happy with the services provided for my Mum any problems were dealt with by Surecare staff were all very helpful and friendly and my mum was happy with them office staff were great.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking the time to leave such a wonderful and kind review for SureCare. The carers loved visiting Mum and she is dearly missed and remembered by all who had the pleasure to have known her. We are grateful and feel humbled to have been part of her journey for the last 5 years. We will pass on your lovely feedback to all the staff. Thank you once again from all the SureCare team.

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Home Care Providers Owned by SureCare in Greater Manchester

SureCare Locations in Greater Manchester (5)

SureCare Reviews in Greater Manchester (72)

Reviews Posted for members of SureCare

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare (Tameside & Oldham)

SureCare (Tameside & Oldham)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare Trafford

SureCare (Tameside & Oldham)

SureCare (Bolton)

SureCare (Salford & Manchester)

SureCare (Bolton)

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