Home Care Providers Owned by SureCare in South Yorkshire

  • Home Care Providers Owned by SureCare in South Yorkshire

SureCare Locations in South Yorkshire (2)

 

2 Home Care Providers owned by SureCare in South Yorkshire

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SureCare (Doncaster)

7 Heather Court, Shaw Wood Way, Doncaster DN2 5YL 

9.5 18 reviews
"My experience has been first-class care. I haven't a bad word to say, they always did their best to support time changes for hospital…"   Read all 18 reviews

SureCare Doncaster is a care agency that provides care, assistance, and support to clients, leading to positive outcomes whilst promoting and encouraging participation for all. Personalised care packages ensure that each customer's health and well-being… Read more about SureCare (Doncaster)

  • Care Provided
  • Older Person Care
  • Dementia
SureCare (Sheffield)

Ground Floor, Office C, The Hope Centre, Sheffield S2 5BQ 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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SureCare Reviews in South Yorkshire (18)

Reviews Posted for members of SureCare

Overall Experience

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Review of

SureCare (Doncaster)

from Kevin P (Son of Client) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been first-class care. I haven't a bad word to say, they always did their best to support time changes for hospital appointments and my mother was treated well. It felt that all of us were a family and always felt valued. The management team always cared and bent over backwards to
achieve any requests. I would without any doubt recommend SureCare.

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Review of

SureCare (Doncaster)

from G P (Son of Client) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to make my appreciation known regarding my mother's regular carers. The kindness shown and attentive caring nature is beyond belief. Empathy and a willingness to listen to my mother is a good learning process for onboarding new staff. Well done SureCare.

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Review of

SureCare (Doncaster)

from J W (Client) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to see the carer walk through the door, a cheerful individual. The work always gets done yet she chatters happily all the time she is working.

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Review of

SureCare (Doncaster)

from Sally H (Daughter of Client) published on 21 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were really happy with the care our dad received from SureCare in the last weeks of his life and the speed that everything was put in place and got into a routine. The staff treated him with respect and compassion at all times. They were genuinely interested in his life and he enjoyed chatting to
them all in his last days. This made everything so much easier for him at what could have been a really upsetting time (his health had deteriorated quite quickly). The practical care and support given was also really good. If care had continued for a longer time the app that you use to communicate would have been really useful.

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Review of

SureCare (Doncaster)

from Allan C (Son of Client) published on 23 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a former Operations Director of one of the UK's larger private Home Care providers, to say I was anxious about my dad receiving Home Care is an understatement. I had mentally set the bar on the standards that I expected and was in no mood to compromise.
However, right from the very first telephone
call I received from SureCare Doncaster, my mind was put to ease.
For almost 12 months now, my dad has had the very best care, and we, as a family, have felt supported and cared for equally well by everyone at Sure Care Doncaster.
When I say the very best care, I mean the very best care.
SureCare Doncaster has set the gold standard now; they have completely rewritten the rule book in my mind.
I can't obviously name the staff individually, but suffice to say that each and every one of them has been outstanding, demonstrating compassion and care for my dad (and my mum).
I have absolutely no hesitation in endorsing SureCare Doncaster and would recommend them to anyone.

Reply from Caron Oldreive, Director at SureCare (Doncaster)

On behalf of our staff, I would like to thank you for your review. Your observations of our service are very much appreciated. We understand the importance of maintaining high standards in relation to care delivery, but also with the quality of engagement and interactions between our staff and clients and members of their families.


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Review of

SureCare (Doncaster)

from C P (Niece of Client) published on 25 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service SureCare provides is invaluable. The care and respect the care team show is amazing and is a real comfort to the family. The flexibility and understanding the management and care team have shown due to my uncles increasing needs, and the passion and determination they have shown to both
driving and supporting the night care plan and support has been outstanding. I cannot recommend and thank them enough.

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Review of

SureCare (Doncaster)

from A K (Niece of Client) published on 1 September 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare Doncaster are a real the most amazing care provider. They have cared for my aunty for a number of years plus her husband before he passed away. The care package was constantly needing to change due to complex needs and hospital visits. As aunty became increasingly unwell and needing almost
24-hour care, this was implemented by the office and carers were very kind, punctual and were amazing, they really pushed themselves to totally look after my aunt. Sadly she has now passed away ut was able to be at home as she wished.

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Review of

SureCare (Doncaster)

from Karen B (Client) published on 13 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful service from majority fo carers. The office is very obliging in conforming to requests.

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Review of

SureCare (Doncaster)

from Caroline W (Daughter of Client) published on 1 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare has provided an efficient, effective and compassionate service which my mother and all the family are delighted with. All the staff at Surecare, in the office and working in the home are friendly, totally professional and caring. In a difficult and often stressful situation, dealing with Surecare
is very reassuring.

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Review of

SureCare (Doncaster)

from Grace M (Client) published on 2 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

SureCare (Doncaster) is a good company and the carers respect my dignity and privacy and I'm very happy with the service they provide.

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Review of

SureCare (Doncaster)

from Gladys G (Client) published on 2 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the girls have been very kind and ready to do any jobs I need. Everything is very pleasant and happy.

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Review of

SureCare (Doncaster)

from Janet W (Client) assisted by family/friend published on 26 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with all carers. Nothing is too much trouble.

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Review of

SureCare (Doncaster)

from Kenneth W (Son of Client) published on 26 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is highly delighted with her carer and wouldn't be without them. I have met a few and they are very nice.

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Review of

SureCare (Doncaster)

from W K (Sister of Client) published on 12 July 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister enjoys good care.

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Review of

SureCare (Doncaster)

from M N (Son of Client) published on 8 June 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a relatively new client but since he's started receiving care he has been a lot happier. All of the staff I have met are lovely, genuine people who definitely put the needs of the client first. I am delighted with SureCare and would not hesitate to recommend them.

Reply from Michael Oldreive at SureCare (Doncaster)

Thank you for your positive comments. We enjoy having your father at our Coffee and Bingo mornings and it is good to know our staff have made a difference in supporting his independence at home.


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Review of

SureCare (Doncaster)

from Jennifer C (Daughter of Client) published on 3 April 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, dad only needed help with breakfast and getting up but over the year his care needs have increased. SureCare always tried to accommodate changes needs, it did take a little while to really get things right between us but we did.
There are some real diamonds in the SureCare team carers that
really care and go the extra mile and support staff who just want to help you to look after your loved ones and keep them in their own homes for as long as possible. I can't thank them enough.

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Review of

SureCare (Doncaster)

from James G (Client) assisted by family/friend published on 22 February 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service. All the staff are very pleasant and dedicated to their work.

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Review of

SureCare (Doncaster)

from Anne W (Daughter of Client) published on 4 September 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find SureCare very helpful with everything I have asked of them. My mother finds the girls very friendly and helpful and we are very satisfied with the service.

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Awards / Recognitions (0)

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