Home Care Providers Owned by SureCare in Surrey

  • Home Care Providers Owned by SureCare in Surrey

SureCare Locations in Surrey (3)

 

3 Home Care Providers owned by SureCare in Surrey

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SureCare Guildford & Woking

P M House, Riverway Industrial Es, Old Portsmouth Road, Peasmarsh, Guildford GU3 1LZ 

9.7 8 reviews
"My carers are worth their weight in gold, not just carers but friends. We have a good laugh and chat while they prepare my food, attend to…"   Read all 8 reviews

With over 30 years of expertise in domiciliary care, SureCare Guildford and Woking is dedicated to providing personalised care plans that truly enhance clients' well-being, respecting their unique preferences and needs. Their holistic approach involves… Read more about SureCare Guildford & Woking

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Surecare (Bracknell & Farnborough)

Quatro House, Lyon Way, Frimley, Camberley GU16 7ER 

8.0 8 reviews
"I cannot speak highly enough of Surecare. After meeting the manager and the time she spent with my mother getting to know her, I had no…"   Read all 8 reviews

Welcome to SureCare Bracknell & Farnborough… Read more about Surecare (Bracknell & Farnborough)

  • Care Provided
  • Older Person Care
  • Dementia
SureCare Elmbridge

Image Court, 328-334 Molesey Road, Walton-on-Thames KT12 3LT 

  • Care Provided
  • Older Person Care
  • Dementia
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CHD Living Ltd

SureCare Reviews in Surrey (16)

Reviews Posted for members of SureCare

Overall Experience

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Review of

SureCare Guildford & Woking

from Maidie C (Client) assisted by family/friend published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are worth their weight in gold, not just carers but friends. We have a good laugh and chat while they prepare my food, attend to personal care and tidy the house. It's never anyone I don't know, I have three regular carers and the manager sometimes comes herself. They do an hour each morning
and 30 minutes before lunch. I feel so much better since SureCare started.

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Review of

SureCare Guildford & Woking

from D R (Son of Client) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff who have been consistent, willing, kind and respectful. I have felt very reassured by the professionalism of all staff. The ability to flex the level of support up and down is potentially useful and nothing has felt like a hard sell.

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Review of

SureCare Guildford & Woking

from Stephen L (Son-in-law of Client) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start, the SureCare team have been excellent. The manager was proactive, quick to everyone and made starting with a care agency straightforward and focussed on our needs. She has remained available when we have needed her and clearly keen to maintain a productive relationship. She chose a carer
who is friendly, responsive and keen to ensure that my mother-in-law remains in control. Most importantly, she is someone that we trust and has quickly allayed any fears about starting this care journey. Highly recommended!

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Review of

SureCare Guildford & Woking

from Julie B (Daughter of Client) published on 16 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care our mum is receiving from SureCare.
Since they started, Mum has been much happier. She looks forward to the visits. All the staff are very helpful, happy and professional, and very reliable. Nothing is too much for them, as Mum can be challenging at times.
We are
very happy with all the care given.

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Review of

SureCare Guildford & Woking

from Valerie R (Client) published on 7 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a helper who is always cheerful with a lovely sense of humour. She is always willing to do anything I ask her. She has difficulty getting here on time, which doesn't matter to me but may cause stress to her.
I enjoy her company and a nice clean house!

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Review of

SureCare Guildford & Woking

from S B (Daughter of Client) published on 8 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care. My mother is 92 and very happy with the care she is receiving, excellent carers who really care about my mother. She really loves them, they make her life so much better as she is very happy with what they do for her and cannot praise them enough

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Review of

SureCare Guildford & Woking

from H L (Granddaughter of Client) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have found a better care agency and carers to look after my Grandma.
It will be really nice to work with Guildford now that the office is up and running. SureCare has cared for Grandma since April.
The manager has been invested with our family from the start and has kept us informed every
step of the way.

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Review of

SureCare Guildford & Woking

from Debbie N (Daughter of Client) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using SureCare Guildford and Woking since December 2023 and couldn't be happier. The manager has been extremely helpful and supportive at a time when I suddenly needed help with my 95-year-old mother and didn't know where to start. She has taken time to get to know Mum personally and match
her with suitable carers and will not send anyone Mum hasn't already been introduced to. Communication between myself, management and the carers themselves has been brilliant, any concerns are always noted promptly so that I can act on them. They generally come in the early morning and lunchtime and I do the evening but there is flexibility, giving 48 hours' notice I can make changes if Mum has an appointment or we have other plans. Mum says they're worth their weight in gold, high praise from a lady who thought she didn't need help and wants to stay in her own home for as long as possible. You can't put a price on peace of mind and I'm so glad I chose SureCare.

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Review of

Surecare (Bracknell & Farnborough)

from Maxine L (Daughter of Client) published on 14 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Surecare. After meeting the manager and the time she spent with my mother getting to know her, I had no doubt that my mother would be well looked after and happy with the carers that would be provided to look after her. My mother's carers made her very happy, nothing
was too much trouble and she looked forward to them coming in 3 times a week. Very helpful when rearranging visits due to my mother's appointments. Sadly my mother is moving to residential care.
If we could have continued with Surecare then we would have. From all the family we wish to thank you for the care and understanding you gave our mother.

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Review of

Surecare (Bracknell & Farnborough)

from Janet B (Wife of Client) published on 25 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Surecare to look after my husband, who is Paraplegic, while I was recovering from a hip replacement. The carers were with us for 18 weeks, twice a day, three hours in the morning and one hour in the evening. They were always on time, especially as my husband had a strict routine to keep to.
The carers were always very friendly and very helpful. Surecare went above and beyond to find us the right carers for my husband's complex needs, and my husband and I built up a great relationship with them. We would have no hesitation to use them again should the need arise.

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Review of

Surecare (Bracknell & Farnborough)

from Jenny V (Partner of Client) published on 13 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare is a well-run and professional caring agency. I was truly happy with the way my husband was cared for, and the management were sensitive to my requests. At all times, they were able to fill the visits, and the carers took a personal interest in their clients.
I was truly happy to have found
this company, and it was a great relief to know my husband had support while I was working.

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Review of

Surecare (Bracknell & Farnborough)

from Sue B (Daughter of Client) published on 10 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So glad we have found Surecare to look after Mum following her stroke. After some not so good experiences, they have been a revelation.
Professional - initial visit covered all aspects of the care and service needed. Care for Mum was a new experience for us, so the advice and suggestions offered to
help put the care package together were gratefully received.
Reliable - times of visits are regular and on time - very important to Mum who clock watches. Mum needs two carers four times a day, which is labour intensive, but they manage to have a team with a couple of dedicated lead careers supported by a second on each visit. This means Mum gets to know them and has built a good, trusting relationship with them. They treat her with respect and dignity, and always have time to provide care without rushing. Have been very instrumental in helping with exercises with great results in Mum's recovery.
Communication is good, and any issues are discussed and sorted without a fuss.

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Review of

Surecare (Bracknell & Farnborough)

from Yvonne M (Daughter of Client) published on 27 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful for the way this company came to our rescue at a difficult time - the death of my father. Excellent care for 5-hours per day (so we could resolve formalities) was in place for my mum within 48-hours of my request. The carers were lovely to my mum and so helpful to us. The lady at the office
was also a star. Sadly, due to my illness, I could no longer cope, and we had to put Mum into residential care earlier than intended. The carer helped us get Mum ready, and the company was very understanding of the short notice we had to give. Would not hesitate to recommend this company for their care, compassion, efficiency and brilliant staff.

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Review of

Surecare (Bracknell & Farnborough)

from Anne W (Client) published on 24 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Responsive and proactive service. They welcome feedback and make changes quickly when required. The member of staff that visits uses her initiative rather than just following a set routine. Would highly recommend.

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Review of

Surecare (Bracknell & Farnborough)

from David N (Client) published on 24 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Company responded quickly and provided care immediately.

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Review of

Surecare (Bracknell & Farnborough)

from Simone N (Daughter of Client) published on 15 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely professional management, who I met initially. Treated my mum with dignity and care. The carer who has been visiting my mum has built a friendship with her, and my mum always looks forward to her visits. She always keeps me updated on how my mum is after her visits.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SureCare

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