SureCare | 60 Home Care Providers

Review of
SureCare (Leicester)
from Lawrence V (Husband of Client) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Surecare have looked after my wife since October 2024.There was a short break when my wife went back into hospital but we are back with surecare again for second time. The carer have always been very good thoughtful, helpful and caring. Can't do enough for your excellent care but thanks you all.

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Review of
Surecare (Glasgow)
from Anne D (Daughter of Client) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Coming out of hospital my 98 year old mother was considered a fall risk .We decided to put in 24hr care at home before going down the care route option.
Very few companies provide overnight services . SureCare did exactly what we were hoping for around the clock with good care kindness and reliability

for many months.

Reply from Anne Marie, Registered Care Manager at Surecare (Glasgow)

Thank you so much for your kind and thoughtful words. We're so glad we could be there to offer the care, kindness, and peace of mind you were hoping for during those months. Your trust meant a great deal to us. Wishing you and your family all the very best.

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Review of
SureCare (Tameside & Oldham)
from L B (Daughter of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience

I have been using Sure care for nearly 12 months for my mother.
I have not have any issues and they deliver compassionate holistic care. I have excellent communication with the Team manager who ensures my mother receives they correct care any we have regular reviews to enable us to maintain she receives

the correct care which she requires.
Mum is always included in her care which she receives and listened too. This is an important aspect of her care to ensure that she has a say and inline with relevant legislation.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Many thanks for taking the time to review our sevices. Our carers very much look forward to supporting mum, she is a joy and a laugh to be around. Thank you for choosing SureCare.

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Review of
SureCare (Bolton)
from Barbara B (Wife of Client) published on 4 April 2025

Submitted via Website • Report

Overall Experience

It is sadness that my husband passed away last week, but right up to end my husband and myself could not praise the day staff enough for all they did and the CARE they gave him, they could see the pain he was suffering but every so gentle and telling my husband what they were going to do next. Always

Polite smile on their faces and my husband would have a laugh were he could.
Also the night staff, we really really appreciated all that you did for my husband, and with your care and thoughtfulness you made his days on earth bearable.
Thank you.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you whole heartedly for taking this difficult time in still thinking of us and leaving such a kind review. We were all deeply saddened to hear of your husband's passing, he was such a wonderful and humble gentleman and the carers loved visiting you both. We feel blessed to have been part of his journey in his final months and so grateful that we managed to make a difference. He will be missed by all that knew him.I will pass on your kind words to the carers and if there is anything that we can support you with, please do not hesitate to reach out.With love and condolences From all the SureCare Team x

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Review of
SureCare (Calderdale & Kirklees)
from Alison M (Daughter of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

We have used this Home Care Provider for a few months now for my Mum.
The care has been outstanding!
One of the carers who came to join us in caring for Mum is absolutely fantastic. Also jolly and smiling. Has Mum laughing and relaxed! I know l can go out and know that my Mum is in a safe pair of

hands!
Thank You to the carer!! You are a STAR.!!

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Review of
SureCare (Scarborough)
from L R (Daughter of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Working with all the SureCare team was a great experience for me and for my mum. They have been kind, supportive and always willing to be flexible with any changes. We have worked with other agencies and this was far and away the best.

Reply from Kayleigh Allanson, Registered Manager at SureCare (Scarborough)

Thankyou so much for the lovely review, it has been our pleasure to enable mum to remain at home for as long as possible.

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Review of
SureCare Trafford
from Asim D (Son of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Surecare have been absolutely amazing since our very first contact with the manager who from the start reassured us that our mothers care is their top priority as it is with all of their patients.
The carers provided have been of the highest level & so professional. They have made our mother so comfortable

at home during this difficult time.
We cannot espress our gratitude enough to the management, staff & company as a whole.
Thank you once again.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly, for taking your precious time in leaving this wonderful review! SureCare thrive on delivering high quality, and person centred care, and to know that we have not failed you as a family, it truly is rewarding to the whole team.We take pride in our care staff, who help us achieve the standards that we set for SureCare, they truly are amazing!We will pass on your kind words to the Manager, the office team and the carers!Thank you once againFrom the SureCare Trafford Team!

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Review of
SureCare (Central Cheshire)
from Alison B (Daughter of Client) published on 31 March 2025

Submitted via Website • Report

Overall Experience

SureCare has been providing daily care for my mother over the past six months and assisting my father with various tasks since January. The team consistently delivers exceptional care, demonstrating professionalism, compassion, and dedication. They always ensure my parents' comfort and well-being, offering

personalised attention and clear communication that truly make a difference. I highly recommend SureCare for their outstanding service and commitment.

Reply from Tina Jones, Owner at SureCare (Central Cheshire)

Thank you for reviewing our team and we are so pleased that you are happy with the care your parents are receiving. Our team always strive to provide exceptional care with the personal touch. We know the team are very fond of your parents and will be very proud to read your 5* review.

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Review of
SureCare Swale
from Marion P (Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

My experience of SureCare Swale has been very positive. I only need half hour per week and the company are happy to accommodate me. The cleaner I have is marvellous and the communication is excellent.

Reply from Stephanie Kew, Registered Manager at SureCare Swale

Thank you so much for your lovely feedback! We are delighted to hear that you've had such a positive experience with us. Its great to know our flexibility meets your needs, and that our staff are doing a fantastic job. We also appreciate your kind words about our communication - we always strive to make things as smooth as possible. We look forward to continuing to provide you with a great service!

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Review of
SureCare Guildford & Woking
from John W (Son of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

Living overseas I am very reliant on SureCare to provide a quality 24x7 live in care package. They have really stepped up to the plate and it is of great comfort to me that Dad is being well looked after and cared for. The live in carer is very professional but at the same time has established a great

rep-or with my Father and she brings some fun and laughter into his life. The live in carer is supported by a very professional team who manage scheduling and regular updates on Dad's well being. The team has also used their experience to help manage the relationship with the local Social Services and Occupational Therapy teams and Dad's doctors office. This has been a valuable part of the service given my remote location.

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Review of
SureCare Stoke-on-Trent
from D A (Daughter of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

All the staff at SureCare Stoke have been wonderful and have a really caring approach. The staff seem well trained and they are polite, respectful and friendly. Would not hesitate to recommend their services based on our experience so far.

Reply from Peaches Mandebvu, Registered Manager at SureCare Stoke-on-Trent

Thankyou for the Kind words and trusting us with your loved ones. It is our absolute joy to look after your parents and support them being their happies, healthiest and most active selves!

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Review of
SureCare (Enfield)
from Jennifer G (Wife of Client) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

I used SureCare for my husband over seven years for sit in service and personal care. The staff at SureCare office were always so helpful nothing too much trouble. The carers were professional, very thorough in their work, we mainly had a husband and wife but also other carers who were all so good at

their work, who put my husband at ease, which was a comfort.

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Review of
SureCare (Bolton)
from John Paul M (Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

I am well looked and cared for by the carer, he is very helpful in all my needs .He is prompt with his timing and respectful of other peoples
shortcomings .He is a good and thoughtful carer and family man

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you for your time in leaving feedback about the services that you receive. You have been a valued service user for almost 6 years and it has been a joy to share this journey with you. We are delighted to hear that you find the carer helpful to all your needs. We will pass on your kind words to him.Thank you once againFrom the SureCare Team!

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Review of
SureCare Trafford
from Amaan P (Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

My carers are very helpful and kind and i have made new friends with them. They help me when i need and support me mentally. The service is fantastic and they lift a lot of weght of my parents shoulders.
I really recommend surecare as they provide professional; care.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly for taking your valuable time in leaving this wonderful review! It is a delight to hear that your carers support all your needs and that you have made friends with them.We thrive on delivering high quality and person centred care and our carers are the ones that help us achieve the standards that we set. It is always nice to see them get the recognition that they so truly deserve.We will pass on your kind words to them.A massive thank you from all the SureCare Trafford Team!

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Review of
SureCare Trafford
from Ansar A (Son of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

SureCare have been amazing throughout providing care to my mother and father. The carers and the management have been nothing but amazing. They have always gone above and beyond for the needs of my loved ones. They are very highly professional and caring people and i cannot recommend them enough.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the precious time in leaving such wonderful feedback about our services! We know the carers love visiting your parents and we are delighted to hear that the carers go above and beyond their needs. We take pride in the care that we deliver and to know that we have not failed not failed your mother and father, it is rewarding for the whole team.We shall pass on your lovely and kind words to the carers and management, it will be gratefully received.Thank you once againFrom the SureCare Trafford Team!

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Review of
SureCare Trafford
from A N (Son of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

They have provided a high professional service. Everything has been clearly explained, and care plan is in place. Care schedule has been flexible and the individual carers have been extremely friendly and professional.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you for taking the time in leaving this wonderful review! SureCare takes pride in the team and their efforts in delivering a high quality service, from the carers delivering the care and the office team who implement the care with their paperwork and assessments.If we can be of any further assistance, please reach out, we will be glad to assist.Thank you once again,From the SureCare Trafford Team

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Review of
SureCare Trafford
from Neil W (Son of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

The team helped us with caring for my mum. They were always helpful and punctual and ensured she took her regular medications even when she tried to avoid taking them. She enjoyed the company and help they provided.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking your valuable time in leaving this kind review, it is truly appreciated.We are delighted to hear that all your mother's needs were met by the carers, this is what SureCare thrive for!We will pass on your lovely comments to the carers, i know they will be grateful for the recognition.Thank you once againFrom the SureCare Trafford Team!

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Review of
SureCare Trafford
from G S (Wife of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

SureCare Trafford has been an exceptional support for my husband. From the moment we reached out, the team was professional, caring, and incredibly attentive to his needs. The carers are highly skilled and compassionate individuals, who ensure my husband feels comfortable and respected in every interaction.

Their approach is tailored to his specific requirements, which makes a world of difference in his daily life.
It's clear that they genuinely care about providing the best possible care for their clients. Thanks to SureCare, my husband is in great hands, and our family feels reassured knowing he's receiving such high-quality support. I wholeheartedly recommend SureCare to anyone looking for reliable, compassionate, and professional care. Thank you again very much for all that you do.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you from the bottom of their hearts for leaving such kind and lovely comments about our carers! We thrive to always deliver the best, person centred care and to ensure that all care needs are fully met. Our care staff help us achieve the standards that we set for SureCare and that is why it is so delightful to see them get the recognition that they thoroughly deserve! It has been our absolute pleasure in welcoming your husband to SureCare, he is a true gentleman and the carers love visiting you all! We are so happy knowing that you as a family, have the reassurance that he is in good hands! We will always aim to carry on giving your husband the absolute best care, which is our ethos.A massive thank you once again,From the whole team at SureCare Trafford!

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Review of
SureCare (Bolton)
from S M (Daughter of Client) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I cannot thank Sure Care enough for their professionalism and the service they have provided to my father these last months at home. Special heartfelt thanks goes to two members of staff, in particular, for their kindness, and care not only to dad; but their kind concern and consideration to close

family also.
Thank you all.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly for taking your precious time in leaving this review and sharing your experience about our services. We thrive to deliver high quality and person centred care and our care staff are the pivotal part that help us achieve that. We are delighted to hear that this extended to close family too. We will pass on your kind words to the two regular staff, it will be gratefully received.Thank you once again, From the SureCare Team

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Review of
SureCare (North Herts & Stevenage)
from Sarah G (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

The staff and their team of carers have been excellent. My Mum's health has deteriorated rapidly, & they have gone out of their way to arrange & adapt care visits accordingly. All the carers are lovely, the app logging care visits is brilliant, & has given us all peace of mind during an extremely stressful

time. I highly recommend them.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

It has been a pleasure speaking with you, and I'm truly grateful for your recommendation. We understand how challenging this time has been for you and your family, and I'm so pleased to hear that our team has been able to support your Mum with the care and flexibility she needs.Knowing that our carers and the app have provided you with peace of mind means the world to us. I'll be sure to pass on your lovely feedback to the team - they will be delighted to hear it.If there's anything more we can do, please don't hesitate to reach out. Wishing you and your family all the best.

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Home Care Providers Owned by SureCare

SureCare Locations (60)

SureCare Reviews (848)

Reviews Posted for members of SureCare

SureCare (Leicester)

Surecare (Glasgow)

SureCare (Tameside & Oldham)

SureCare (Bolton)

SureCare (Calderdale & Kirklees)

SureCare (Scarborough)

SureCare Trafford

SureCare (Central Cheshire)

SureCare Swale

SureCare Guildford & Woking

SureCare Stoke-on-Trent

SureCare (Enfield)

SureCare (Bolton)

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare (Bolton)

SureCare (North Herts & Stevenage)

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