Home Care Providers Owned by The Care Bureau Ltd

  • Home Care Providers Owned by The Care Bureau Ltd

The Care Bureau Ltd Locations (9)

 

9 Home Care Providers owned by The Care Bureau Ltd

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The Care Bureau Ltd - Brackley Domiciliary

Unit 7 Oxford Court, St James Road, Brackley NN13 7XY 

  • Care Provided
  • Older Person Care
  • Dementia
The Care Bureau Ltd - Kettering Domiciliary

1 Bowling Green Road, Kettering NN15 7QW 

  • Care Provided
  • Live in Care
  • Nursing Care
  • Older Person Care
  • Dementia
The Care Bureau Ltd - Leamington Spa Supported Living and Domiciliary

5 Tancred Close, Jephson Court, Leamington Spa CV31 3RZ 

1 review
  • Care Provided
  • Live in Care
  • Nursing Care
  • Older Person Care
  • Dementia
The Care Bureau Ltd - Stratford Upon Avon Domiciliary

The Mansley Centre, Timothys Bridge Road, Stratford Enterprise Park, Stratford-upon-Avon CV37 9NQ 

3 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
The Care Bureau Ltd - Rugby Domiciliary

13 Whitehall Road, Rugby CV21 3AE 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
The Care Bureau - Torquay Domicilary

Torbay Business Centre, Lymington Road, Torquay TQ1 4BD 

  • Care Provided
  • Older Person Care
  • Dementia
The Care Bureau Ltd - Northampton Domiciliary

Regents Pavilion, 4 Summerhouse Road, Northampton NN3 6BJ 

1.0 2 reviews
The Care Bureau Ltd - Telford Domiciliary

Centurion House (Ground floor), Tweedale North, Bridgnorth Road, Telford TF7 4JR 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
The Care Bureau Ltd - Domiciliary Care - Wellingborough

Dexters Chambers, 4a Park Road, Wellingborough NN8 4PG 

  • Care Provided
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Carlisle, Carlisle
Alcedo Care
CHD Care at Home - North Surrey, Chertsey
CHD Living Ltd

The Care Bureau Ltd Reviews (6)

Reviews Posted for members of The Care Bureau Ltd

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 1

Date Published

6
0
1
1
5
Review of

The Care Bureau Ltd - Northampton Domiciliary

from David N (Husband of Client) published on 28 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The company has not responded or followed complaints procedure. It has failed to respond with my compliant against two members of their staff. Things got so bad I had to ban this company and its staff from our home. The CQC who have not taken on board my complaint. The local authority closed my complaint
without even investigating. Their own documentation insists social services have a lead roll with any complaints by passing the CQC to handed my complaint to the "do as they please" local authority. I would like a response to my complaint. If they wish to find their company highlighted in the National Newspapers or in court they should continue to ignore me. I will not be silenced. I will not go away. Serious issues with safeguarding exist. My wife, our home and welfare was put at risk. I need a response to my complaint.

Reply from LB, Regional Manager at The Care Bureau Ltd - Northampton Domiciliary

Dear Mr N We provided care to your wife for a little over five weeks following a transfer from another care provider. We understand that you were initially unhappy at not being consulted on the decision to transfer. Like any good care provider, we are grateful to receive feedback and despite our efforts to engage with you, we are sorry that we could not find a way to deliver care to your wife that also worked for you. Your complaints were considered by our Registered Manager, by me and by our CEO. We strongly believe in the right of care recipients and their loved ones to raise concerns with both CQC and local authorities. We are grateful to you for acknowledging that neither CQC nor the local authority found an issue with the care we delivered to your wife or how we managed the interaction with you. We hope that you have been able to work with the local authority to find a care provider who better suits your and most importantly your wife's needs. Yours sincerely LB, Regional Manager.


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Value for Money

Review of

The Care Bureau Ltd - Leamington Spa Supported Living and Domiciliary

from Margaret P (Daughter of Client) published on 7 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Care Bureau has ensured my mum has been supported with Carers throughout this difficult Covid19 Pandemic. They have ensured she has remained well, safe and cheerful. I live in Hampshire and I have to rely on phone contact only. I want to express my deep thanks for being able to put my trust in you
all for mum’s care. It is a dangerous and frightening situation to work in and I am so grateful to you all for your commitment to your role.

Reply from Jackie Garner, Compliance Manager at The Care Bureau Ltd - Leamington Spa Supported Living and Domiciliary

Thank you for your kind words, we shall ensure we pass the message of support onto the care staff.


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Review of

The Care Bureau Ltd - Northampton Domiciliary

from Denise P (Client) published on 15 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been with your company for a while now. My care has been very good but there have been a couple of complaints. The care I receive is very good, I have lovely carers and they do well and do excellent work.

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Treated with Dignity

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Review of

The Care Bureau Ltd - Stratford Upon Avon Domiciliary

from Susan P (Daughter of Client) published on 15 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After fighting with Social Services over poor care for my Mum, we eventually got The Care Bureau. What a difference.
I now know that Mum is receiving the care she deserves and needs and she is so much happier.
I can now go back to being a daughter.

Reply from Jackie Garner at The Care Bureau Ltd - Stratford Upon Avon Domiciliary

We are so happy with your review. I shall pass these details onto the management, I am sure they will be thrilled.


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Review of

The Care Bureau Ltd - Stratford Upon Avon Domiciliary

from Nigel R (Son of Client) published on 12 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, professional, friendly service.
As a family, we can rely on all carers to help and look after our mother to a very high standard.
They provide peace of mind, as we do not live locally.
They are all part of our family which is very reassuring.

Reply from Jackie Garner at The Care Bureau Ltd - Stratford Upon Avon Domiciliary

Thank you so much for your kind words. I shall pass this onto the management team, I am sure they will be overjoyed.


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Review of

The Care Bureau Ltd - Stratford Upon Avon Domiciliary

from Eileen C (Client) assisted by family/friend published on 12 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They are all so friendly and helpful.
Nothing is too much trouble.

Reply from Jackie Garner at The Care Bureau Ltd - Stratford Upon Avon Domiciliary

Thank you so much for your lovely review. It really means a lot. I shall pass on this review to the management team, I am sure they will be overjoyed.


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Awards / Recognitions (0)

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Frequently Asked Questions about The Care Bureau Ltd

How many Agencies does The Care Bureau Ltd own?

The Care Bureau Ltd own 9 Agencies.
The Care Bureau Ltd in Devon The Care Bureau Ltd in Northamptonshire The Care Bureau Ltd in Shropshire The Care Bureau Ltd in Warwickshire

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