Home Instead in Cambridgeshire | 3 Home Care Providers

Review of
Home Instead (Cambridge)
from Louise R (Client) published on 22 April 2025

Submitted via Website • Report

Overall Experience

Home Instead sent me a 24 hour carer for two days and then a carer popping in morning and evening for the rest of the week after I'd had an op on my back. They were both excellent: well informed about the help I needed, but, beyond that, willing to 'think outside the box' and help me in ways I hadn't

envisaged - and even to do things that I asked them beyond that. Nothing was too much trouble. They were professional. focused, REALLY helpful - and both such kind people. I felt they became friends over that short space of time. I wish I could name them both, but I will stick to the guidelines as they, and Home Instead, stuck so well to theirs. I felt that Home Instead was a well regulated company run in a responsible and disciplined way in the interest of protecting both client and carer.
I can't recommend Home Instead warmly enough.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from D M (Son of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

Home Instead has supported my Mum, who has advanced Alzheimer's, and my Dad, who, as her main carer, needs respite. Home Instead was marvellous from the start. The team clearly understands the need to get to know someone with dementia well. The carers are now fully trusted by my Mum. My Dad has two

afternoons a week to himself. Mum is well looked after by people who genuinely care about her and are utterly professional in safeguarding etc. Also, as they have insurance to drive the person cared for, it means Mum can be taken out somewhere different for a coffee, etc.
For people who want to remain in their own homes and manage care incrementally, from companionship through to personal needs, discovering Home Instead was like hitting the jackpot for our family. They are truly person-centred. They bring together professional care with bespoke solutions for individuals and families.
They are reliable, understanding, professional and genuinely care both in the physical and ethical senses.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your incredibly kind and thoughtful words. Reading your review genuinely moved us. Supporting your Mum and Dad has been a real privilege for our whole team. We know how important it is to build trust-especially when caring for someone with advanced Alzheimer's-and it means the world to hear that your Mum feels safe and comfortable with us. Just as importantly, we're so glad your Dad is able to have that much-needed time for himself, knowing she's in good hands. We always strive to offer care that is not only professional but deeply personal and human. It's heartwarming to know that our approach has made such a difference to your family. Your words are a true reflection of what we hope to achieve every day. Thank you again for taking the time to share your experience-it truly means so much to us and to the team. With warmest regards

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Tracy F (Friend of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

Highly recommended!
Dear family friend needed post hospital support with getting up, dressing, breakfast & lunch preparation. We were delighted to have such great caregivers from Home Instead. It meant we could all relax a bit knowing that they were visiting. Just a team of 4 - all introduced to him

in advance & a 6 week rota agreed. He gained confidence & mobility as well as enjoyed a daily chat. Very friendly & professional. It may seem initially expensive but I wouldn't hesitate to call them again. You get what you pay for! The caregivers also seemed happy in their work. Thank you to everyone involved

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for taking the time to share your experience. We're truly grateful for your kind words. It means a lot to hear that our team was able to provide the right support at such an important time for your family friend. Knowing that you could all feel more at ease while he regained his strength, confidence, and mobility is exactly why we do what we do. We're also really pleased that the consistency of a small, familiar team made a difference-and that the friendly chats brought a bit of brightness to each day. Your comment about our caregivers being happy in their work is especially appreciated; we're proud to have a team that genuinely loves what they do. Thank you again for your trust and support. We're always here if you need us. Warmest regards, Home Instead

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Martin P (Son of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience

A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes were known about and complied with. Communication with the family was always precise, timely and easily understood.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you for taking the time to share your feedback regarding our service. We truly appreciate your insights, as they are invaluable in helping us maintain and enhance the quality of our services here in the Peterborough area. Your observations will be taken into consideration as we continue to support our team in providing the best possible care. If you have any further comments or suggestions, please feel free to reach out. Thank you once again for your input. Best regards.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Michael T (Son of Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience

My mum is in the dementia ward of a local care home and she has been enjoying daily companionship visits from Home Instead for about 3 months now.
Before the visits started, the Home Instead co-ordinator talked in detail with me and my mum to get to know her and sort out the best match for the caregivers.

It was important to me to minimise the number of care givers, so that my mum got to know them, so I am really happy that the visits are provided by a team of 3 ladies.
The daily visits are a mix of coffee in the residents lounge, walks in the garden, looking at old photographs together and craft activities.
When I visited mum last week, after saying hello, the first thing she said was that it was nice that her friends now visited her each day, meaning the Home Instead companions. This was lovely to hear.
I would like to thank Home Instead very much for considerably improving my mum's enjoyment of life.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Reviews such as these mean the world to us and our care professionals absolutely love reading that their visits are making such a difference to yourself and your family. Thank you so much for taking the time to leave this review, we really do appreciate it thanks have so much Philip Kennedy.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Martyn N (Son of Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience

I feel very fortunate to have come across Home Instead Peterborough (Oundle & The Deepings), for the care of my mother, particularly after trying to navigate the myriad of local care companies that don't offer what they promise and have copious hidden charges. From the Home Instead staff in the office

to the individual carers everyone seems to be dedicated for my mother care and well-being, with lots of valuable advice along the way, all of which is a most refreshing experience. What I particularly like is we have the same team of amazing carers visit each day which I believe is so important for ongoing continuity thus enabling my mother to develop a strong trusting relationship with them very quickly, I feel its important to see a familiar face each day! Basically, I cannot recommend this company highly enough as they have exceeded my expectations on all levels.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind review. I can't tell you how much that means to us to read those heartwarming words. Thank you again for taking the time to leave this review. I cannot wait to share it with our team.

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Review of
Home Instead (Cambridge)
from S P (Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience

Home Instead Cambridge have been helping me as I recover from a broken hip after discharge from hospital. Office staff have taken great care in establishing what was needed, and the helpers have arrived punctually, been very friendly, efficient and willing to do whatever I needed, including escorting

me on walks, as well as looking after the house, laundry, etc. - everything I couldn't do myself for the moment. I would happily recommend Home Instead for the quality of care given.

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Review of
Home Instead (Cambridge)
from Teresa B (Daughter of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience

I changed my father's care agency from another to Home Instead in the Autumn. The difference in the kind of care and quality of care provided has made a really significant difference to his well being. The carers assigned to him are more constant and timings of visits are set. This predictability gives

my father and myself the ability to plan outings and medical appointments. The carers are able to take his blood pressure regularly or if they are concerned. The app that is used by Home Instead allows me access to my father's care plan to see the tasks completed. What I find most reassuring are the daily visit notes letting me know how my father's care was during the visit. The carers use their initiative and judgement; they are friendly and engaging. A good chat with genuine interest makes my father feel valued and sets him up for the day! Changing to the services of Home Instead has been such a positive decision and I can relax knowing my father is in good hands.

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Review of
Home Instead (Huntingdon)
from M D (Client) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience

My carers are a great bunch of girls now looked at as friends. Always treated with dignity (and humour)!

Reply from Cheryn Rook, Owner & Care Manager at Home Instead (Huntingdon)

Thank you so much for your lovely kind words, your feedback will be shared with the Care Professionals who visit you.

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Review of
Home Instead (Huntingdon)
from S S (Wife of Client) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience

My husband was cared for for 5 years and his carers were all very good. Maintained his dignity and his care became more and more complex over time and they showed care and dignity.

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Review of
Home Instead (Huntingdon)
from K S (Daughter of Client) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

Very professional service is provided with skilled, trained and mature staff. Strong levels of quality control and quality performance providing caring, tailored support to my parents. Everyone who has helped us has really committed to providing effective support in a caring way.

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Review of
Home Instead (Huntingdon)
from G R (Daughter of Client) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

My Dad has been looked after for 3 years. The carers have been wonderful. They are very caring and many go above and beyond. They get my Dad up, washed, and dressed, do his meals, and help around the house. My Dad suffers from Alzheimer's and needs gentle encouragement. Home Instead has been excellent.

I would highly recommend them.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from A M (Client) assisted by family/friend published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

The personal care provided was of a very high standard. Encompassing punctuality, hygiene, privacy, and a strong emphasis on empathy and friendliness.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your review - I will share your kind words with our team of care professionals who I know will be delighted to hear that you have appreciated their visits - thanks so much!

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Julie O (Daughter of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience

Absolutely delighted with the service from Home Instead. A truly friendly professional team, I'd be totally lost without them. Right from the start, all the team have been delightful, approachable and reassuring. First-class service! Thank you!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for these heartwarming words. They're really lovely to read, and I will share them with our team.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from S B (Client) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience

I have recommended this service because I have been treated by very experienced, caring people. They have recognised my limitations and give me a feeling of dignity during their visits. Home Instead is an excellent care agency.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

What a lovely review - thank you so much for taking the time to leave us this review, I will share this with our team!

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Ingrid F (Daughter of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience

We have been using Home Instead for a number of years and are extremely happy with the service we receive. Caregivers are professional, friendly, compassionate and provide an excellent personalised service.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Hi there, what a wonderful review! Thank you so much, I will share your feedback with our team!

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from N C (Son of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience

Very happy with the service provided. Everything is efficiently organised.
Mum has 3 visits a week, by the same 3 ladies who cover each other’s holidays etc.
The ladies tailor each visit to Mum’s requirements whether it’s help with showering, meal preparation etc. and have built a good friendly

relationship with her. Great care was taken to match the carers with shared interests and experiences to Mum’s. Would highly recommend it.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for this lovely review - I will share it with our team who I know will be delighted!

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Adrian B (Son of Client) published on 17 April 2024

Submitted via Website • Report

Overall Experience

Mum has been receiving care visits from Home Instead for about a year, and it has made a very big difference to her life. Mum lost dad in 2020, and wishing to remain living independently at home she was initially reluctant to accept assistance, but she has impaired hearing and vision which makes life

hard for her. She does have very caring neighbours, but she felt she could not keep asking them for help and so agreed to the suggestion of visits twice a week from Home Instead.
They paired her up with two excellent carers and now she has someone to talk to, to help her with correspondence, with trips out and help with shopping. And all the little tasks that may seem mundane if you have all your sensory faculties but which can be a nightmare for mum. They are both lovely ladies, and she now looks forward to their visits. My brother and I live at opposite ends of the country and it's hugely reassuring for us that Mum is looked after and her needs met.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

What a lovely review - thank you so much for reviewing our service and I will pass your kind words on to our care team here in Peterborough.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from M S (Daughter of Client) published on 16 April 2024

Submitted via Website • Report

Overall Experience

Excellent experience with this provider, 5 stars. My mother really looks forward to the companionship carer visits. They really look after her and do what she wants to do. I find them very easy to deal with and very accommodating.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your lovely review - I will share your review with our team! Kind regards

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Paul H (Client) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience

Home Instead do everything I need them to do. They help with shopping and housework. Nothing is too much trouble. They also took good care of my late wife.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thanks so much - I will share your lovely review with our team, they will be delighted!

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Home Care Providers Owned by Home Instead in Cambridgeshire

Home Instead Locations in Cambridgeshire (3)

Home Instead Reviews in Cambridgeshire (229)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Cambridge)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

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