Home Care Providers Owned by Home Instead in Cambridgeshire

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in Cambridgeshire

Home Instead Locations in Cambridgeshire (3)

 

3 Home Care Providers owned by Home Instead in Cambridgeshire

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Home Instead (Peterborough Oundle & The Deepings)

Unit 3, Swan Court, Cygnet Park, Hampton, Peterborough PE7 8GX 

9.9 111 reviews
"A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes…"   Read all 111 reviews

Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, it’s personal. They are passionate about service as well… Read more about Home Instead (Peterborough Oundle & The Deepings)

  • Care Provided
  • Older Person Care
  • Dementia
Home Instead (Huntingdon)

3 Archers Court, Huntingdon PE29 6XG 

9.5 27 reviews
"My carers are a great bunch of girls now looked at as friends. Always treated with dignity (and humour)!…"   Read all 27 reviews

Home Instead (Huntingdon) offers bespoke home care services for older and disabled people, and is well-respected in surrounding communities for high standards of professionalism and a friendly attitude. One-to-one tailored personal care offers clients… Read more about Home Instead (Huntingdon)

  • Care Provided
  • Older Person Care
  • Dementia
Home Instead (Cambridge)

45 Mill Road, Cambridge CB1 2AW 

9.0 88 reviews
"Home Instead Cambridge have been helping me as I recover from a broken hip after discharge from hospital. Office staff have taken great…"   Read all 88 reviews

Home Instead Cambridge provides tailored care & support to people within their own homes. Home Instead was born from personal experiences with poor care, and Home Instead Cambridge has filtered down the company’s ethos to its teams of office staff… Read more about Home Instead (Cambridge)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Alcedo Care

Home Instead Reviews in Cambridgeshire (226)

9.6
Home Instead has a Group Review Score of 9.6 (9.627) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Martin P (Son of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes were known about and complied with. Communication with the family was always precise, timely and easily understood.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you for taking the time to share your feedback regarding our service. We truly appreciate your insights, as they are invaluable in helping us maintain and enhance the quality of our services here in the Peterborough area. Your observations will be taken into consideration as we continue to support our team in providing the best possible care. If you have any further comments or suggestions, please feel free to reach out. Thank you once again for your input. Best regards.


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Michael T (Son of Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in the dementia ward of a local care home and she has been enjoying daily companionship visits from Home Instead for about 3 months now.
Before the visits started, the Home Instead co-ordinator talked in detail with me and my mum to get to know her and sort out the best match for the caregivers.
It was important to me to minimise the number of care givers, so that my mum got to know them, so I am really happy that the visits are provided by a team of 3 ladies.
The daily visits are a mix of coffee in the residents lounge, walks in the garden, looking at old photographs together and craft activities.
When I visited mum last week, after saying hello, the first thing she said was that it was nice that her friends now visited her each day, meaning the Home Instead companions. This was lovely to hear.
I would like to thank Home Instead very much for considerably improving my mum's enjoyment of life.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Reviews such as these mean the world to us and our care professionals absolutely love reading that their visits are making such a difference to yourself and your family. Thank you so much for taking the time to leave this review, we really do appreciate it thanks have so much Philip Kennedy.


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Martyn N (Son of Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate to have come across Home Instead Peterborough (Oundle & The Deepings), for the care of my mother, particularly after trying to navigate the myriad of local care companies that don't offer what they promise and have copious hidden charges. From the Home Instead staff in the office
to the individual carers everyone seems to be dedicated for my mother care and well-being, with lots of valuable advice along the way, all of which is a most refreshing experience. What I particularly like is we have the same team of amazing carers visit each day which I believe is so important for ongoing continuity thus enabling my mother to develop a strong trusting relationship with them very quickly, I feel its important to see a familiar face each day! Basically, I cannot recommend this company highly enough as they have exceeded my expectations on all levels.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind review. I can't tell you how much that means to us to read those heartwarming words. Thank you again for taking the time to leave this review. I cannot wait to share it with our team.


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Review of

Home Instead (Cambridge)

from S P (Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead Cambridge have been helping me as I recover from a broken hip after discharge from hospital. Office staff have taken great care in establishing what was needed, and the helpers have arrived punctually, been very friendly, efficient and willing to do whatever I needed, including escorting
me on walks, as well as looking after the house, laundry, etc. - everything I couldn't do myself for the moment. I would happily recommend Home Instead for the quality of care given.

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Review of

Home Instead (Cambridge)

from Teresa B (Daughter of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I changed my father's care agency from another to Home Instead in the Autumn. The difference in the kind of care and quality of care provided has made a really significant difference to his well being. The carers assigned to him are more constant and timings of visits are set. This predictability gives
my father and myself the ability to plan outings and medical appointments. The carers are able to take his blood pressure regularly or if they are concerned. The app that is used by Home Instead allows me access to my father's care plan to see the tasks completed. What I find most reassuring are the daily visit notes letting me know how my father's care was during the visit. The carers use their initiative and judgement; they are friendly and engaging. A good chat with genuine interest makes my father feel valued and sets him up for the day! Changing to the services of Home Instead has been such a positive decision and I can relax knowing my father is in good hands.

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Review of

Home Instead (Huntingdon)

from M D (Client) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are a great bunch of girls now looked at as friends. Always treated with dignity (and humour)!

Reply from Cheryn Rook, Owner & Care Manager at Home Instead (Huntingdon)

Thank you so much for your lovely kind words, your feedback will be shared with the Care Professionals who visit you.


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Review of

Home Instead (Huntingdon)

from S S (Wife of Client) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was cared for for 5 years and his carers were all very good. Maintained his dignity and his care became more and more complex over time and they showed care and dignity.

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Review of

Home Instead (Huntingdon)

from K S (Daughter of Client) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional service is provided with skilled, trained and mature staff. Strong levels of quality control and quality performance providing caring, tailored support to my parents. Everyone who has helped us has really committed to providing effective support in a caring way.

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Review of

Home Instead (Huntingdon)

from G R (Daughter of Client) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been looked after for 3 years. The carers have been wonderful. They are very caring and many go above and beyond. They get my Dad up, washed, and dressed, do his meals, and help around the house. My Dad suffers from Alzheimer's and needs gentle encouragement. Home Instead has been excellent.
I would highly recommend them.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from A M (Client) assisted by family/friend published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The personal care provided was of a very high standard. Encompassing punctuality, hygiene, privacy, and a strong emphasis on empathy and friendliness.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your review - I will share your kind words with our team of care professionals who I know will be delighted to hear that you have appreciated their visits - thanks so much!


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Julie O (Daughter of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with the service from Home Instead. A truly friendly professional team, I'd be totally lost without them. Right from the start, all the team have been delightful, approachable and reassuring. First-class service! Thank you!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for these heartwarming words. They're really lovely to read, and I will share them with our team.


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from S B (Client) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recommended this service because I have been treated by very experienced, caring people. They have recognised my limitations and give me a feeling of dignity during their visits. Home Instead is an excellent care agency.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

What a lovely review - thank you so much for taking the time to leave us this review, I will share this with our team!


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Ingrid F (Daughter of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Home Instead for a number of years and are extremely happy with the service we receive. Caregivers are professional, friendly, compassionate and provide an excellent personalised service.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Hi there, what a wonderful review! Thank you so much, I will share your feedback with our team!


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from N C (Son of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided. Everything is efficiently organised.
Mum has 3 visits a week, by the same 3 ladies who cover each other’s holidays etc.
The ladies tailor each visit to Mum’s requirements whether it’s help with showering, meal preparation etc. and have built a good friendly
relationship with her. Great care was taken to match the carers with shared interests and experiences to Mum’s. Would highly recommend it.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for this lovely review - I will share it with our team who I know will be delighted!


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Adrian B (Son of Client) published on 17 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been receiving care visits from Home Instead for about a year, and it has made a very big difference to her life. Mum lost dad in 2020, and wishing to remain living independently at home she was initially reluctant to accept assistance, but she has impaired hearing and vision which makes life
hard for her. She does have very caring neighbours, but she felt she could not keep asking them for help and so agreed to the suggestion of visits twice a week from Home Instead.
They paired her up with two excellent carers and now she has someone to talk to, to help her with correspondence, with trips out and help with shopping. And all the little tasks that may seem mundane if you have all your sensory faculties but which can be a nightmare for mum. They are both lovely ladies, and she now looks forward to their visits. My brother and I live at opposite ends of the country and it's hugely reassuring for us that Mum is looked after and her needs met.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

What a lovely review - thank you so much for reviewing our service and I will pass your kind words on to our care team here in Peterborough.


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from M S (Daughter of Client) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience with this provider, 5 stars. My mother really looks forward to the companionship carer visits. They really look after her and do what she wants to do. I find them very easy to deal with and very accommodating.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your lovely review - I will share your review with our team! Kind regards


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Paul H (Client) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead do everything I need them to do. They help with shopping and housework. Nothing is too much trouble. They also took good care of my late wife.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thanks so much - I will share your lovely review with our team, they will be delighted!


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from P C (Goddaughter of Client) published on 3 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone so helpful, administrative staff and carers. Staff do not change regularly, giving client continuity.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you for this lovely review - it has been an honour and privilege to be able to serve your family and I will share your kind feedback with our team.


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Review of

Home Instead (Cambridge)

from L H (Wife of Client) published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home Instead provided a professional service and communicated well with daily reports of what took place during the companion visits.

Reply from Kelly Knight, Sales and Marketing Manager at Home Instead (Cambridge)

Thank you for your feedback. We are thrilled that you found our service professional and appreciated the daily reports on those important companionship visits. Clear communication and keeping you informed about your loved one's well-being are top priorities for us. Thanks again for your feedback.


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Review of

Home Instead (Peterborough Oundle & The Deepings)

from M B (Client) published on 20 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Always very helpful.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

What a lovely 5 star review! Thank you so much - I will share this with our team!


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Awards / Recognitions (8)

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