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Unit 6, Regents Court, Nettlefold Road, Cardiff CF24 5JQ
"I find all the carers that come to me are brilliant with the helo they give me always on time, they are excellent with anything they do for…" Read all 57 reviews
Home Instead (Cardiff) supports a wide range of personal needs, helping older and vulnerable adults to remain in the comfort of their own homes. All care delivery is person-centred, with the company determined to encourage a more positive view of ageing.… Read more about Home Instead (Cardiff)
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
This review means a great deal to us all at Home Instead, thank you so much, our staff really enjoy interacting and assisting your mother.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks so much for the review - it's great to hear that you found the support flexible, responsive and collaborative.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thank you for the kind review, I'm delighted that you find your care team very helpful.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks so much for the lovely review, we really enjoy helping your mum and it's great fun to help walk her super dog too. Thanks for your support!
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks so much for your lovely review, we pride ourselves on offering continuity and it's lovely to hear that your care professional feels like part of your family!
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks very much for your review - I have checked with my team and we have rectified the point that you raised. We appreciate your feedback and use it to improve our service. Best wishes to you and your family.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks so much for your feedback. It's a privilege to provide support for your Mother.
Best wishes,
Phil Batchelor
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks so much for this lovely feedback - it was a pleasure supporting your mother to live at home.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks for your lovely feedback, the whole team are thrilled! It was a pleasure supporting your mother.
All best wishes.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thank you for the opportunity to support your father-in law. All best wishes to your family.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Dear John, thanks for the lovely feedback - we really enjoyed helping your mum.
Best wishes.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thank you very much for your lovely review. It is a privilege to support your mother - she is a truly remarkable lady.
Best wishes.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Dear Karen, thanks so much for your feedback. We really appreciate it. We're delighted that our approach, which offers continuity of care has worked so well; we find this approach is especially valuable for clients living with dementia. Our care professionals also benefit from our specialist dementia training, which gives them added confidence. All best wishes to you and your family as mum transitions to residential care.
Kind regards.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
It is a pleasure supporting your mother - thanks so much for the lovely feedback, we shall share it with the team!
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Dear Greg, it was a privilege to support your grandfather, thanks so much for the lovely feedback. Best wishes, Phil Batchelor, Director.
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Many thanks for the feedback, we strive to tailor our care to individual needs and are thrilled that you rate us so highly!
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Reply from Philip Batchelor, Owner at Home Instead (Cardiff)
Thanks for your feedback, it's much appreciated. We're delighted that you and your father are so happy with the service!
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