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28-32 Princess Drive, Colwyn Bay LL29 8LA
"All carers visiting my mother perform their duties in an excellent, professional and friendly manner. She looks forward to the twice daily…" Read all 29 reviews
Home Instead for North Wales is an award winning, highly respected UK home care provider, that provides high quality care for seniors in their own homes. Great pride is taken in developing the relationship between the client and their CAREGiver, with… Read more about Home Instead (North Wales)
Submitted via Website • Report
Reply from Donna Vella, Office Coordinator at Home Instead (North Wales)
Thank you for your kind feedback, I have advised the Co-Ordinator who will speak to the CAREGivers to advise them.
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Reply from Donna Vella, Office Coordinator at Home Instead (North Wales)
What lovely feedback. Thank you for taking the time to post this.
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Reply from Allie Williiams, Deputy Manager at Home Instead (North Wales)
Thank you, it is always a pleasure speaking with you and your Dad, stay safe.
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Reply from Donna Vella, Office Coordinator at Home Instead (North Wales)
Thank you so much for the lovely feedback. We are proud that we were able to assist your grandparents and our CAREGivers fed back what lovely people they were.
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Very friendly, professional, caring, kind and thoughtful.
Good value too.
Highly recommend - the daily carer is lovely - perfect for Mum aged
I appreciate all the hard work, support and outstanding service.
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Her decline accelerated in December, but she would still smile at a face she recognised and trusted, even when she would confidently come up with the wrong name. She had more TIAs, two while carers were present, and the helpers stayed on to calm her and help me with the practicalities while we waited for paramedics and ambulances. It was a difficult time for both of us. We couldn't have managed without their help.
Mum died in early January. Thanks to Home Instead she could live at home until her last few days. She was very grateful.
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Reply from Warwick Allan, Director at Home Instead (North Wales)
Thank you for your kind words Barry. It was a pleasure to have helped you and your family.
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Reply from Warwick Allan, Director at Home Instead (North Wales)
Thank you for your taking the time to review us and the kind words. We try our best!
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They always make sure I am wearing my pendant before they leave me. They provide me with
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