Home Instead in Devon | 5 Home Care Providers

Review of
Home Instead (West Exeter & Teignbridge)
from B B (Power of Attorney of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

We have had a successful 6 month relationship with Home Instead, with the same live in carer being supplied on each of the 6 occasions for a period of 1 week. Care hand overs are increasingly easy and the care has been provided to an excellent standard.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you so much for your lovely feedback. It means a great deal to us to know that the care we've provided over the past six months has brought you confidence and peace of mind. We're especially pleased to hear that having the same live-in carer each time has helped things feel more settled and familiar - continuity like that can make such a difference. It's been a privilege to support your loved one, and we're so glad the handovers have become easier each time. We'll make sure to pass on your kind words to the team - they'll be so proud to hear it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Exeter & East Devon)
from Kenneth R (Client) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

I am very satisfied by the service I am receiving from the carers who are giving me excellent support to all my needs both practical and in the warm companionship that it softens the loneliness of my present situation. Your high standard of care knows no bounds.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (West Exeter & Teignbridge)
from Andrew T (Son of Client) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Whilst this is not a service we particularly wanted it is necessary. The people who come provide a positive helpful and friendly service. We like the fact the same people attend as part of a small team. When there have been unexpected changes due to sickness we have been notified in advance.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you for taking the time to share your feedback. We understand that accepting care can sometimes be difficult, and we truly appreciate your kind words about our team. It's great to hear that the continuity of care and communication around any changes has made a positive difference. We'll make sure to share your comments with the team, who will be pleased to know their support is valued.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Exeter & East Devon)
from Barbra A (Client) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I look forward to my Wednesdays 2 hours having a lovely long soak in the bath. I am treated with dignity and respect and feel so comfortable with my lovely ladies. Usually we find something to laugh about and are always keen to help me if I have a problem. I do recommend Home Instead as in no way can

I fault and I know if I did have a complaint it would be quickly dealt with. So a big thank you from me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from P w (Daughter of Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience

Mum was able to continue to live at home for those extra few months with the help of Home Instead. I cannot fault the care and compassion showed by everyone from the admin staff to the visiting carers. They were professional in their approach and when mum was not at home on a couple of occasions they

made every effort to ensure she was safe and well. Mum thoroughly enjoyed her visits and we will always be grateful for the help Home Instead provided.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for your kind words, they mean a great deal to our entire team. Knowing that our support helped your mum remain in her own home for those extra few months is exactly why we do what we do. We're incredibly proud of our compassionate and professional team, and it's heartening to hear how much the care meant to both you and your mum. Thank you for placing your trust in us, it was a privilege caring for your mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from Jan M (Daughter of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Home Instead have been supporting my mum with personal care four days a week for about a year now.
Recently my mum became ill and required additional support which we were not sure whether would be short term or long term. The team at Home Instead have been incredibly flexible and helpful throughout

this process, which has involved some "live-in" care three nights a week.
The admin/management staff have met our needs efficiently and reassessed the care plan as it has needed to adapt. The care staff themselves have been very professional, understanding, willing to adapt and incredibly kind to my mum, who greets each one with enthusiasm.
Many thanks to all concerned. I could not have coped through this period without you!

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for taking the time to share your lovely feedback. We feel privileged to care for your mum and to have supported you during this time. We take great pride in employing dedicated and compassionate people, and it's wonderful to hear how their flexibility and kindness have made a difference. Your words mean a lot to our team and reinforce our commitment to providing the best care possible.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Exeter & East Devon)
from Gill A (Daughter of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

We are so happy as a family to know that the team at Home Instead help us to look after her mum. Thank you for your support - so genuine.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from Anne G (Daughter of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

My Mother has been very happy with Home Instead as have I. The care my Mother has needed has increased over the last few years and they have adapted with us. Every carer that comes in the door has been kind, patient and very efficient. Mum loves chatting with them all and it keeps her bright and happy.

The office have managed to fulfill all my last minute requests for extra help when needed. We would never have been able to keep Mother in her own home without the care of Home Instead. I would highly recommend them.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you very much for your recommendation. It is good to to hear that both your mother and yourself are happy with us. We have shared it with our team and it means a lot to them, as they love looking after your mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from Susan S (Daughter of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

Very caring, never fail to turn up at the correct time and give their all. I could not have managed to keep my mother in her own home, which is what she wanted, without their help. I would recommend them, and have done so, to anyone who needs this type of help.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for your very kind recommendation. We pride ourselves on our standards of care, kindness, and punctuality so your feedback will mean a great deal to the team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from B M (Wife of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

It is very reassuring to have the support of the Home Instead team.
We value the companionship our carers give to my husband.
We value their kindness and their understanding of his needs.
It is comforting to have the ability to ask for extra support when required.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

We are delighted to hear that you are pleased with our Care Professionals. We take great pride in employing dedicated and compassionate individuals who are committed to providing the best care possible and prepared to go the extra mile when extra support is required by our clients.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from S J (Daughter of Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

I approached Home Instead in April 2023. My widowed, 94 year old mum lived independently but we, as a family, felt she needed some support due to failing memory. She was extremely reluctant to have a carer. However she soon came to look forward to their visits and enjoyed their companionship.
Now

nearly two years on, she needs so much more care; though still wants to live in her own home. The staff at Home Instead have gone above and beyond to help us. I know mum is in safe hands and if there is an issue, I am informed straight away. Nothing is too much trouble. What a brilliant team from the caring team to the office team. Would definitely recommend this caring company for your loved ones.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you for taking the time to write this lovely review and we are so glad that you are happy with our services. Thank you for placing your trust in us to care for your mum and we hope to continue supporting her in her own home. We will pass on the lovely message to the care professionals and office teams who look after her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (North Devon & Exmoor)
from B I (Daughter of Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

Home Instead was the only care company that would come to us and show any willingness to help. Nothing has been a problem for them and they have fitted in with our changing needs at every turn.
All the office staff are pleasant and patient. The carers themselves are extremely caring, kind and professional.

They treat my Mum as an individual and with dignity and look out for me too as I try and cope with the rapid decline of my lovely parents. I am and always will be thankful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from S J (Wife of Client) published on 24 December 2024

Submitted via Website • Report

Overall Experience

Wonderful team of carers to assist me with the final ten months of my husband's care at home with multiple dementias and being completely bed-bound. Their compassion and professional expertise enabled the family and me to keep him comfortable, safe and very happy here at home until his very gentle passing

in November. They also brought fun and joy daily, helping lighten the work involved. The office staff too are always on hand to advise or help and nothing ever appears to be a problem to any of them. Their care for me and for the family since my husband's death has also been so kind and so appreciated.

Reply from Lynn Roddy, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for these very kind words which mean so much to the team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from Charles J (Son of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Many months of incredible care, not just for my father, but also for my mother in her role as his full-time carer - practical support, emotional support and social support. The care team have been incredible, with an attention to detail and a generosity of spirit that is so valued by us as a family.

With us children living all over the world, the comfort of knowing our parents have had access to such high-quality care is so reassuring. Without this quality of support, it would have been very difficult to keep my father at home throughout his care needs, and this was so important to him. I recommend Home Instead without hesitation.

Reply from Lynn Roddy, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for these very kind words and for taking the time to leave us this review. It was an honour to support your father and your mother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from Tim W (Son of Client) published on 13 December 2024

Submitted via Website • Report

Overall Experience

The lovely team at Home Instead were involved with my father's care for the last 18 months of his life. As my dad's needs increased and following discussion with us the team were able to increase the frequency, scope and length of his visits. He had a core team of regular carers with whom he formed

a strong bond and he always had a familiar face visiting. Such familiarity and trust became increasingly important as dad's dementia and general anxiety increased.

The carers and office staff were always approachable and supportive. We were provided with a phone app where members of the family could login and read daily reports from individual carers. These reports helped us feel reassured that dad was ok and being well cared for. To summarise the team at Home Instead gave dad the safe, professional, compassionate and caring support necessary to help him to remain living in his own home - something he really wanted to do!
Thank you all.

Reply from Lynn Roddy, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for taking the time to leave us this review which means so much to us. It was so important to us that your father could live at home until the end.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Tavistock and Tamar Valley)
from Louise W (Daughter of Client) published on 28 November 2024

Submitted via Website • Report

Overall Experience

A very professional and caring team who took the time to get to know our dad. I knew that my dad was receiving the highest standard of care in his own home.
Also, while the face to face carers were fantastic, every contact I had over the phone with the rest of the team, was dealt with in a very professional

way but whilst also having to help me through some very stressful situations. I always felt their empathy and am very grateful that we chose Home Instead.

Reply from Lynn Roddy, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for your very kind words which mean a huge amount to all the team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Exeter & East Devon)
from Mary T (Client) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience

I am delighted with the service of Home Instead. All the lovely ladies who come to give a hand during the week are so interesting and kind and long suffering with my everlasting chatter. We have great fun setting the world to nights. Many many thanks to you all.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely review. Our Care Professionals love visiting you and setting the world to rights!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Exeter & East Devon)
from Elaine O (Client) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience

Home Instead girls are really kind and supportive.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your 5-star review, we are so glad that you are happy with our services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Exeter & East Devon)
from S H (Daughter of Client) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

The review went smoothly and things were explained to mum and I very clearly. We discussed mum's care plan and updated content. I was given advice on further assistance for mum, alert pendants etc.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely review, we are glad your service review went so smoothly and we could accommodate your mum's needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Home Instead (Exeter & East Devon)
from Kevin R (Son of Client) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience

Care is of a high standard. Staff are friendly, polite and punctual.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely words. Our Care Professionals work hard to provide the best quality of care to our clients. We will pass on your kind message.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Providers Owned by Home Instead in Devon

Home Instead Locations in Devon (5)

Home Instead Reviews in Devon (300)

Home Instead (West Exeter & Teignbridge)

Home Instead (Exeter & East Devon)

Home Instead (West Exeter & Teignbridge)

Home Instead (Exeter & East Devon)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Exeter & East Devon)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (North Devon & Exmoor)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers