Home Instead in Leicestershire | 4 Home Care Providers

Review of
Home Instead (West Leicestershire & Market Bosworth)
from Alison H (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

I have been impressed and reassured by the care given by Home Instead - both by the carers and the office team. It is good to know that I can approach them at short notice and be accorded a quick response.
It is especially pleasing that the same regular carers are in attendance - but with a few additional

ones now and again to keep things interesting! They have got to know my parents very well and can deal with all aspects of their care in an adaptable and versatile manner so that all their needs are considered.
My parents look forward to seeing them everyday and it is a relief to me and my family to know they are being well cared for.

Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)

Thank you for your wonderful feedback! We are delighted to hear that our team has provided care that brings comfort to both you and your parents. Consistency and adaptability are so important, and we are glad our Care professionals have made a positive impact. We truly appreciate your trust.

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Review of
Home Instead (West Leicestershire & Market Bosworth)
from J E (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

A very caring and well organised service. Good focus on detail for individual clients and regular follow up for quality insurance. A thoroughly recommended service for those wanting to stay in their own home.

Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)

Thank you for your kind words! We are delighted that you appreciate our attention to detail and commitment to quality care. your recommendation means so much to us.

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Review of
Home Instead (Market Harborough, Oadby, Corby & Oakham)
from Joanne W (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Home Instead have been a huge help to us during the decline of my father due to dementia and other illnesses. They have juggled and upped the care accordingly until my father had to go into a care home. His often challenging behaviour was never an issue for them and we received regular calls and feedback

from them. All the carers were amazing and seemed to go that extra mile always. We are so grateful.

Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)

Thank you so much for this lovely review - we always try to exceed expectations and it's really good to know that we were of such support to you. Home Instead are known for our reliabilty, and that clients have a small regular team. This is especially important when a client is living with Dementia. And yes, our carers certainly are amazing people, always going the extra mile to help when our client's needs change.

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Review of
Home Instead (West Leicestershire & Market Bosworth)
from C B (Daughter of Client) published on 20 February 2025

Submitted via Website • Report

Overall Experience

With heartfelt thanks to all the carers and staff at Home Instead, I want to emphasise that I could not do this without them. The endless patience and willingness to support my father with his daily challenges has been so supportive and necessary. The support is not just of the client, but for the whole

family and network of those involved in making my father's days feel better. I have confidence that the future we face will be OK.

Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)

Thank you for your kind words. Knowing our carers have made a difference for your father and family means so much. Providing compassionate support is at the heart of what we do, and we're grateful for your trust. We'll continue to be here for you every step of the way.

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Review of
Home Instead (West Leicestershire & Market Bosworth)
from Lorraine J (Daughter of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

Arranging care for my father was so simple - care was tailored to his needs. We weren't sure how he would feel about strangers visiting him but he loves their visits. The carers are always on time and we get a report from every visit on our app. Choosing outside care for a family member is difficult

but we are extremely happy with Home Instead.

Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)

Thank you for your wonderful review Lorraine. It is so rewarding for us to hear that Dad, loves his visits.

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Review of
Home Instead (West Leicestershire & Market Bosworth)
from Beverley m (Daughter of Client) published on 21 November 2024

Submitted via Website • Report

Overall Experience

Home Instead have been an amazing care provider for my mum who has vascular dementia. They go above and beyond to help patients and families. Most importantly they try to send the same carers and are understanding of how important this is! There is one particular carer who has worked so hard with my

mum. She is extremely experienced with dementia and has helped my mum into a routine that is so important to a dementia patient. Thanks to her and all her support my mum no longer suffers the anxiety she used to suffer so often, she is calm and is happy and comfortable. For my mum to totally accept and trust someone other than me and my sister is amazing! Thank you for being an outstanding carer, we couldn't have done it without you! And well done Home Instead for helping us make mum happy!

Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)

Thank you so much for your kind words! It means the world to us to know that we have made a positive difference in your mum's life.

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Review of
Home Instead (Market Harborough, Oadby, Corby & Oakham)
from P G (Husband of Client) published on 2 August 2024

Submitted via Website • Report

Overall Experience

Having never employed a live-in carer my wife and I were interested in a brief, 48-hour stay to see how it might meet her needs since she is wheelchair-bound and in her twenty-first year of Parkinson's. From the moment the carer arrived there was a sense that our decision was the right one. Her warm

personality and instant friendliness instilled a feeling of confidence, allowing me to go away secure in the knowledge that all would be well. As I found out on my return all the challenges of care had been dealt with extremely well and my wife had made a new friend whose company she genuinely enjoyed. Without question, we'll be using this outstanding service again. Many thanks to all concerned.

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Review of
Home Instead (Hinckley, Burbage & Nuneaton)
from M A (Daughter of Client) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience

Mum is more than happy with the girls that visit her. She speaks of them very highly and is always happy with what they do for her. Thank you.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)

Thank you for the review. It has been a pleasure building Mum's confidence in receiving care, there have been some great relationships built during our time with your mum so far. The Care Pros really enjoy hearing Mum's stories and knowledge of the local area. Kind Regards, Home Instead (Hinckley, Burbage & Nuneaton).

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Review of
Home Instead (Hinckley, Burbage & Nuneaton)
from D M (Brother of Client) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

Home Instead is an excellent company giving a first-class service to my disabled sister.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)

What a wonderful 5* Review, visiting you and your sister is the highlight of our Care Pro's day, you both are positive and uplifting people, and it's wonderful to be able to spend time with you both. Kind Regards, Home Instead (Hinckley, Burbage & Nuneaton).

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Review of
Home Instead (Leicester, Charnwood, Loughborough & Coalville)
from Geoffrey S (Husband of Client) published on 31 May 2024

Submitted via Website • Report

Overall Experience

Good, kind and friendly service delivered by well-trained and effective people. It meets our needs.
The range of caregivers is acceptable and they help us by ensuring that we know who to expect on the next visit.

Reply from Jasmine Cooper, Community Engagement & Marketing at Home Instead (Leicester, Charnwood, Loughborough & Coalville)

Thank you for your very kind review. It is truly an honour to support you and your loved one.

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Review of
Home Instead (West Leicestershire & Market Bosworth)
from M M (Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience

After having a fairly traumatic hip revision, I felt that I needed some extra help. I was recommended Home Instead by a friend. I have now been given the choice of some really lovely carers who are kind caring and discreet. I would have no hesitation in recommending Home Instead to anyone needing some

good professional personal care.

Reply from Beth Hart, Care Manager at Home Instead (West Leicestershire & Market Bosworth)

Thank you for your review, we are glad that with our support you were able to recover at home and we really appreciate your recommendation.

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Review of
Home Instead (Leicester, Charnwood, Loughborough & Coalville)
from Cheryl H (Wife of Client) published on 30 May 2024

Submitted via Website • Report

Overall Experience

All the staff at Home Instead are excellent and help my husband with great care and understanding of his condition (MS) and also help me in the home to fill in the hour efficiently. Always friendly, cheerful (most important) and interested in my husband and his life.
Very reliable and if they are

going to be a little late will phone in to let us know. Good communication is important and being able to assess and listen to our particular needs is appreciated.

Reply from Jasmine Cooper, Marketing at Home Instead (Leicester, Charnwood, Loughborough & Coalville)

Thank you. Your feedback means the world to us and serves as a constant reminder of why we do what we do. We're honoured to be a part of your journey and look forward to continuing to provide exceptional care and support.

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Review of
Home Instead (Hinckley, Burbage & Nuneaton)
from Sue L (Daughter of Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience

Choosing a care provider for my dad was a daunting experience. But choosing Home Instead was the best decision I have made. The support they give is excellent. They are professional but genuinely friendly and give the best support. Management is great and introduced the carers beforehand to start building

a trusting relationship. My dad has the same regular carers at a time that suits his needs and wishes. He is given as much independence as possible. On a final note, during a medical incident, the carer stayed until help arrived and she followed all procedures. Management also followed up with a call to ensure Dad was ok.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)

We are so happy to hear that your experience sourcing support with us was a positive one and we hope that we made it as smooth running as possible, especially as this can be a stressful time. Your father's care professionals have built a great relationship and I know they enjoy visiting both of your parents. They are treated so well and it's very much appreciated. Kind regards, Home Instead (Hinckley Burbage & Nuneaton).

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Review of
Home Instead (Hinckley, Burbage & Nuneaton)
from D R (Client) assisted by family/friend published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy with the care I receive. I am never rushed and they help me with whatever I ask, if they are able to. The carers are lovely and friendly. They also respect my dignity during care. I am happy that I have the same regular carers and not different ones each week.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)

We are thrilled that the support you receive is exactly what you need and I know your matched care professionals feel like part of the family when they visit as both you and your wife are extremely welcoming and warm. Kind regards, Home Instead (Hinckley, Burbage & Nuneaton).

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Review of
Home Instead (Leicester, Charnwood, Loughborough & Coalville)
from Sue J (Wife of Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience

From the onset of my husband's illness, I received compassion, guidance and information. All options were discussed and when a care package was put in place, everything went smoothly. The management and care staff all went above and beyond. I couldn't be more pleased.

Reply from Jasmine Cooper, Community Engagement Coordinator at Home Instead (Leicester, Charnwood, Loughborough & Coalville)

Thank you for your lovely words and heartfelt review. We're delighted to have been able to provide support for you and your husband. Your kind words mean a great deal to us.

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Review of
Home Instead (Market Harborough, Oadby, Corby & Oakham)
from D D (Wife of Client) published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience

My husband was very well cared for over a 48-hour period by his carer. The carer was very understanding and sympathetic to his needs. It was the first time that we had used Home Instead and it won't be the last.

Reply from Angela Farrow, Manager at Home Instead (Market Harborough, Oadby, Corby & Oakham)

So pleased to have been able to provide respite care to this client, to give family peace of mind while they are away.

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Review of
Home Instead (Hinckley, Burbage & Nuneaton)
from S M (Client) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience

Excellent service, nothing too much trouble. Would recommend this company to family and friends.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)

Thank you so much for the kind review; all of the team love coming to visit you as you make it really not feel like work, your zest for life is inspirational and spurs us on! Kind Regards, Home Instead - Hinckley, Burbage & Nuneaton.

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Review of
Home Instead (Hinckley, Burbage & Nuneaton)
from C M (Wife of Client) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience

The care provided has been of a very high standard. The client is comfortable and well-supported. Nothing is too much trouble and the carer takes everything in her stride. I am able to take a break without worrying and have total trust in the carer. The excellent quality of support has made it possible

for me to keep the client at home.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)

We are glad we have been able to assist you to have the break that you need to be able to support the client so fantastically like you do, it is a pleasure to visit. You are always welcoming and we know the care pro enjoys every part of the visit. Kind Regards, Home Instead - Hinckley, Burbage & Nuneaton.

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Review of
Home Instead (Hinckley, Burbage & Nuneaton)
from Fiona P (Daughter of Client) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

My mum has Alzheimer's, but remains living at home with support from family and Home Instead care.
A lovely carer comes twice a week for an hour to keep Mum company and check medication has been taken etc. - she plays snakes and ladders and dominoes with Mum, which Mum loves.
So far Home Instead have

managed to roster the same carer for Mum, which has been invaluable in keeping Mum to a familiar routine.
Communication has been excellent.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)

I know from feedback from your mum's care pro that they have created a wonderful bond and whatever they do, whether it's playing games or looking through your mum's photos, it is always enjoyable and your mum truly is a joy to support. Kind Regards Home Instead - Hinckley, Burbage & Nuneaton

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Review of
Home Instead (West Leicestershire & Market Bosworth)
from Chris K (Son of Client) published on 3 May 2024

Submitted via Website • Report

Overall Experience

The quality continues into another year for Mum under Home Instead. The team always provide superb and consistent care to assist Mum daily. Not only this but they also provide wonderful help to myself as a family member and caregiver to Mum. To be without them would be a significant downfall in the

way life has since become easier. Thank you!

Reply from Beth Hart, Care Manager at Home Instead (West Leicestershire & Market Bosworth)

A lovely review, thank you! A pleasure to have both you and mum as part of our Home Instead family and offer you both the support you need.

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Home Care Providers Owned by Home Instead in Leicestershire

Home Instead Locations in Leicestershire (4)

Home Instead Reviews in Leicestershire (229)

Home Instead (West Leicestershire & Market Bosworth)

Home Instead (West Leicestershire & Market Bosworth)

Home Instead (Market Harborough, Oadby, Corby & Oakham)

Home Instead (West Leicestershire & Market Bosworth)

Home Instead (West Leicestershire & Market Bosworth)

Home Instead (West Leicestershire & Market Bosworth)

Home Instead (Market Harborough, Oadby, Corby & Oakham)

Home Instead (Hinckley, Burbage & Nuneaton)

Home Instead (Hinckley, Burbage & Nuneaton)

Home Instead (Leicester, Charnwood, Loughborough & Coalville)

Home Instead (West Leicestershire & Market Bosworth)

Home Instead (Leicester, Charnwood, Loughborough & Coalville)

Home Instead (Hinckley, Burbage & Nuneaton)

Home Instead (Hinckley, Burbage & Nuneaton)

Home Instead (Leicester, Charnwood, Loughborough & Coalville)

Home Instead (Market Harborough, Oadby, Corby & Oakham)

Home Instead (Hinckley, Burbage & Nuneaton)

Home Instead (Hinckley, Burbage & Nuneaton)

Home Instead (Hinckley, Burbage & Nuneaton)

Home Instead (West Leicestershire & Market Bosworth)

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