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76 Croydon Road, Coney Hall Village, West Wickham BR4 9HY
"We have used Home Instead for my late father and the service was excellent. So we had no hesitation in contacting them regarding my mother.…" Read all 123 reviews
As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare and live in care, to elderly people in Bromley,… Read more about Home Instead Bromley, Chislehurst & Orpington
Aspley House, Apsley Road, off Wellington Crescent, New Malden KT3 3NJ
"Our family have been using the care professionals from Wimbledon & Kingston for the last 15months to assist and support my eldest Sister…" Read all 79 reviews
As the first home care provider in the country to be rated 'Outstanding' three times in a row by the CQC (most recently December 2020), the Home Instead (Wimbledon and Kingston) office is very proudly owned by Clare Jefferies who herself struggled for… Read more about Home Instead (Wimbledon & Kingston)
SBC House, Restmor Way, Wallington SM6 7AH
"Home Instead (Sutton) have been an absolute Godsend in the care of my sister-in-law. My husband and I live out of the country for part of…" Read all 30 reviews
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January 2021). Home Instead Sutton supports older… Read more about Home Instead (Sutton)
561 Finchley Road, London NW3 7BJ
"Your team was amazing with my Uncle who had late-onset Alzheimers. You gently began to introduce him to the idea of accepting more help, at…" Read all 59 reviews
Premium Home Care Services: Compassion, Quality, and Excellence Home Instead (Camden) specialise in delivering exceptional in-home care tailored to the unique needs of every client. From personal assistance and companionship to specialised medical… Read more about Home Instead (Camden)
2nd & 3rd Floor Offices, 35-37 Station Road, Chingford, London E4 7BJ
"I've been using the services of Home Instead Chingford since their inception and have had some wonderful carers. It makes a great start to…" Read all 44 reviews
Home Instead Chingford was established in February 2017. Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service in Chingford, Upper Edmonton, Tottenham, Wood… Read more about Home Instead (Chingford)
17 Station Parade, Whitchurch Lane, Edgware, Edgware HA8 6RW
"I'm so pleased I'm using Home Instead to look after my father. The team have been a breath of fresh air during a difficult time. They…" Read all 95 reviews
Home Instead (Wembley) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and… Read more about Home Instead (Wembley)
LU132 The Light Bulb, 1 Filament Walk, London SW18 4GQ
"Since starting to use Home Instead a year ago I have been really impressed with the excellent service they offer. The carers are…" Read all 93 reviews
Home Instead Wandsworth, Lambeth & Dulwich offer a personalised approach to care in the home, with experienced CareGivers pursuing the company vision of friendliness and professionalism. Home Instead always look to send the same CareGiver for each… Read more about Home Instead (Wandsworth, Lambeth & Dulwich)
"We have used Home Instead Ealing for some years to provide support for our adult son with a Learning Disability and autism. The staff…" Read all 73 reviews
Home Instead (Ealing) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and comfortable.… Read more about Home Instead (Ealing & Hounslow)
Elms House, Church Road, Harold Wood, Romford RM3 0JU
"HomeInstead allows my mum to live her life independently & happily with support & care. We are always treated respect, equality,…" Read all 26 reviews
Home Instead covers Romford, Hornchurch, Rainham, Dagenham and the surrounding areas, providing a range of award winning care services to help clients live in their own homes as independently as possible. The services include: Home Care Live-in… Read more about Home Instead (Romford, Hornchurch, Rainham & Dagenham)
Spaces, 13 The Causeway, Teddington TW11 0JR
"My father so looks forward to his visits from Home Instead and we the family are so grateful for someone who takes a real interest in…" Read all 53 reviews
Home Instead Richmond is the first and only elderly care company serving the Richmond borough recognised as outstanding by the CQC (Care Quality Commission) (November 2023). Many clients choose Home Instead because of the companionship-based care… Read more about Home Instead (Richmond)
St Saviours House, 39-41 Union Street, London SE1 1SD
"I have been very impressed and thankful for the care that Home Instead have shown in looking after the resident, who suffers with dementia,…" Read all 31 reviews
Home Instead is an "Outstanding" rated care company (CQC, July 2023) that provides home care, companionship, dementia care and live-in care services to help keep people happy and safe while remaining healthy and active at home. What makes Home Instead… Read more about Home Instead (Westminster & City of London)
130 Bellegrove Road, Welling DA16 3QR
"Home Instead provided excellent home support and personal care to my elderly mother and kept her living independently longer than would…" Read all 34 reviews
Home Instead (Greenwich & Bexley) provide a range of care services to suit adults at home, tailored to support independence and available for many specialist needs. Home Instead is very proud to have been given a CQC rating of 'outstanding' (May 2019). Areas… Read more about Home Instead (Greenwich & Bexley)
6 High Street, Ruislip HA4 7AR
"The manager at HomeInstead Ruislip provides an excellent service that allows peace of mind to the Elder receiving the service as well as…" Read all 63 reviews
Home Instead is an award-winning care company that provides safe home care, dementia care and live-in care in Ruislip, Harrow & surrounding areas. Their ethos is to provide outstanding home care that allows people to live independently in their home… Read more about Home Instead (Ruislip & Harrow)
1st Floor Raydean House, 15-17 Western Parade, Great North Road, London EN5 1AD
"Home Instead Barnet provided care for both my parents, in their home, for nearly 2 1/2 years. I cannot praise the service, the care or the…" Read all 57 reviews
Home Instead Barnet provides award-winning personalised home care for older people that is dignified, reliable and relationship-led. The care is tailored, flexible and adaptable to the client's needs and lifestyle. As daily tasks become more challenging… Read more about Home Instead (Barnet)
Docklands Business Centre, 10 Tiller Road, London E14 8PX
"Brilliant support for my dad from Home Instead. They came recommended from my physiotherapist and I can see why. Dad has a lovely group of…" Read all 9 reviews
Home Instead Canary Wharf is an ‘Outstanding’ rated home care provider, as judged by the CQC in 2018 (the national independent regulator of Health and Social Care). Serving Tower Hamlets, Newham and Barking, Home Instead Canary Wharf is dedicated… Read more about Home Instead Canary Wharf (Tower Hamlets, Newham & Barking)
Studio 13, The Arthaus, 203 Richmond Road, Hackney, London E8 3NJ
"As well as having the experience and necessary skills to do their job very well, the carers have a quality that supersedes all - they…" Read all 26 reviews
Home Instead (Stoke Newington) supports people to continue living in the comfort of their own homes, surrounded by family and friends. Services are delivered at the highest standards and with dedication as they truly believe living where you feel the… Read more about Home Instead (Stoke Newington, Leyton & Wanstead)
Unit 129, Higham Hill Business Centre, 313 Billet Road, London E17 5PX
"Our initial meeting was set at the right level - not sales orientated or pushy. The carers were efficient and on time. The app was very…" Read all 27 reviews
At Home Instead Redbridge and Walthamstow, staff recognise that every family, and every person has specific needs that will change as time goes by. From a couple of hours a day to full-time care, the service is available 24 hours a day, seven days… Read more about Home Instead (Redbridge & Walthamstow)
Unit 22, Enfield Enterprise Centre, 26-28 Queensway, Enfield EN3 4SA
"Home Instead Enfield provided carers for my father at home while he was under palliative care. I cannot speak highly enough of the…" Read all 24 reviews
At Home Instead Enfield you will receive outstanding care at home personalised to you that goes above and beyond. Home Instead Enfield - where your loved one is treated with respect! From a few hours a week to 24 hours a day, Home Instead Enfield… Read more about Home Instead (Enfield)
392 Lee High Road, Lewisham, London SE12 8RW
"Home Instead supported my brother's care for some months during 2024 and at the start of 2025. They offer a very dedicated and professional…" Read all 2 reviews
Home Instead (Lewisham & Southwork) gives people in the local area the care and support they want in the comfort of their own home. Skilled, friendly staff can help people with personal care (such as bathing, going to the toilet and getting out of… Read more about Home Instead (Lewisham & Southwark)
Office 3, 219 Kensington High Street, London W8 6BD
"Home Instead (Kensington & Chelsea) are a real gem in the world of care. So brilliant, so insightful and skillfully compassionate. A year…" Read all 12 reviews
Home Instead Kensington & Chelsea offers care and support to help clients maintain their independence in their own homes. Whether it is personal care after an operation, or social and domestic tasks such as cleaning and shopping, each client can expect… Read more about Home Instead (Kensington & Chelsea)
186 Sutton Court Road, Chiswick, London W4 3HR
"I engaged Home Instead Chiswick for my father a few years ago when his health started failing and he needed more help around the house. The…" Read all 52 reviews
Home Instead Hammersmith, Chiswick & Fulham provides a number of services to ensure clients stay in their own home. Services are delivered in a holistic fashion based on the needs and choices of the client. Caregivers receive in-depth initial training… Read more about Home Instead (Hammersmith, Chiswick & Fulham)
67 Windmill Road, Croydon CR0 2XR
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Reply from Alison Legg, Registered Care Manager at Home Instead (Sutton)
Your feedback means a lot to us and it motivates our entire team to continue to provide exceptional service. Best wishes and thank you from all the Team.
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The carers arrive on time which is very important to me. They are good and understanding with my husband. They always leave everything clean and tidy. Over the year we have got to know the carers and with one exception, they have all been very satisfactory.
I am confident so I have asked for full-time care for five days so that I can take a holiday.
Some of my friends who live away from London but who are in a similar situation, have asked me for advice. I always recommend Home Instead and advise them that Home Instead has offices all over the country.
Reply from Fred Mairet, Director at Home Instead (Westminster & City of London)
Thank you so much for your kind and detailed review. We're delighted to hear that our team's flexibility and responsiveness have given you the confidence and support you need. It's especially heartening to know that our Care Professionals have built such positive relationships with your husband and that our timesheets and communication help bring you peace of mind. We're honoured to support you both, and it truly means the world to know you would recommend us to others. Thank you for placing your trust in us - and for being such a valued part of our Home Instead community. Warmest regards, The Home Instead Westminster Team
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Reply from Fred Mairet, Director at Home Instead (Westminster & City of London)
Thank you for taking the time to share your feedback. We're so pleased to hear that you've found our Care Professionals to be both personable and efficient, and that their support-whether at home or out in the community-has made a positive difference to your day-to-day life. Punctuality and a willingness to help are qualities we value highly, so it's lovely to know that these have stood out to you. We truly appreciate your kind words and your trust in our service.
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Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & Orpington
Thank you so much for your 5* review of the care at home we have been providing for the last couple of years. I am so pleased that you are so happy and appreciate you recommending us.
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Home Instead helped with the cleaning and accompanied my brother to hospital appointments. Nothing was too much trouble. The standard of the cleaning was very high and the staff formed a sincere and encouraging rapport with my brother, which he appreciated and we do too.
The beauty of Home Instead is the depth of knowledge and the flexibility. They can start off with cleaning and progress to offering a care service also. They are able to tailor their package to the precise needs of the service user.
One incident which sticks in my mind is that when my brother went to hospital, accompanied by a Home Instead carer, she stayed until he was admitted.
Reply from Sonia Thapa, Director at Home Instead (Lewisham & Southwark)
Thank you for your kind words and for sharing your experience. It means so much to us to know that we were able to support your brother in a way that made a real difference. We understand how important it is to provide not just practical help, but also kindness and reassurance, so hearing that our carers formed a genuine connection with your brother is truly heartwarming. We're especially touched that you remember the moment when our care professional stayed with him at the hospital-it's these little things that matter most. Your feedback is really appreciated, and we're so glad we could be there for your family.
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They have a professional management team, who are always welcoming and efficient in solving any problem. Their services are personalized in any and every way possible,
The carers are kind, timely, outstanding and respectful, always doing their best to help.
I feel safe knowing that my father is being cared for by such an around diligent team.
Reply from Leena Lakhani, Director at Home Instead (Wembley)
Thank you so much for your kind and heartwarming words. It truly means a lot to us. We know how important it is to provide the very best care, and our team is working hard every day to support your Father in the best way possible. It has been an absolute pleasure to be part of his care journey and to support your family. Your thoughtful review is deeply appreciated-it means so much to our team. Thank you for taking the time to share your experience.
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Reply from Alison Legg, Registered Care Manager at Home Instead (Sutton)
Thank you for the lovely comments and leaving such a nice review. The ladies enjoy their visits with your grandmother. Thank you from all the team.
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Reply from Clare Jefferies, Director at Home Instead (Wimbledon & Kingston)
Thank you so much for taking the time to write this lovely review! WE really appreciate getting feedback like this.
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Reply from Alison Legg, Registered Care Manager at Home Instead (Sutton)
Thank you for the lovely feedback. We really appreciate you taking the time to write a review. Best wishes from the team.
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Reply from Kiran Agrawal, Director at Home Instead (Romford, Hornchurch, Rainham & Dagenham)
Thank you so much for your review and kind words . We are so pleased we are able to support Mum and help her continue to live independently. She is always so wonderful to be around and I know her care pros are very fond of her!
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Reply from Sohini Boron, Director at Home Instead (Barnet)
Thank you for your kind words. It was truly a pleasure to build relationships with your parents and support them in their care journey. Knowing that our team provided the compassion, professionalism and reassurance your family needed means so much to us. On behalf of everyone at Home Instead, Barnet, thank you for your trust. We wish you all the best.
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Reply from Leena Lakhani, Director at Home Instead (Ealing & Hounslow)
Thank you so much for the very kind and heartwarming words. I know that the team are working very hard to ensure we care for your son in the best way possible. It has been a pleasure to support you all. Thank you for taking the time to review us, it means a lot to the team.
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