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Office 11, Avana Busines Park, Wern Industrial Estate, Rogertsone, Newport NP10 9FQ
"My late husband had a carer 3 times a day. They were so very much missed when he passed in January 2024. I decided to have a companion call…" Read all 56 reviews
It can be overwhelming, wondering where to start when first considering care for a loved one. At Home Instead Newport, Cwmbran & Chepstow, the team are here to help; here to provide the support needed for loved ones to stay safe and remain independent… Read more about Home Instead (Newport, Cwmbran & Chepstow)
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Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for taking the time to write such a lovely review. It's wonderful to hear you have built up a lovely relationship with the care professionals who cared for your husband. Many thanks, Karen
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Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for taking the time to write a lovely review. It's so good to hear how happy you both are with the service. Many thanks, Karen
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Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for your kind words, we are so happy we are able to make a difference. Many thanks, Karen.
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Submitted via Postal Card • Report
Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for completing a review and for your kind words. It's lovely to hear that you are enjoying the company of your support team.
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Submitted via Postal Card • Report
Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for your review. Its great to hear that you are finding your care support so helpful.
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Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you Martyn for your lovely feedback. It's so good to hear how much your mum loves the time with her support team. Thanks for your support. Best wishes.
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Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you so much for writing a review. It's great to hear that your mum is doing so well and her support has been a lifesaver. What an incredible achievement to reach 100 years of age.
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Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for your review. We are really pleased that you are happy with the care we are providing. Sorry to hear you are unhappy with the price increase, but our staff have benefited from a well-earned pay rise also above the rate of inflation. Best wishes.
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Reply from Karen Clatworthy, Owner at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for your feedback. Is good to hear that our Care Professionals are so valued doing such a fantastic job.
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Reply from Ben Howlett, Ops Manager at Home Instead (Newport, Cwmbran & Chepstow)
Thank you very much for the feedback. We are delighted that your friend and the family around her is having a great experience with Home Instead. We will always find a way to ensure that your friend has the best quality care she deserves.
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Submitted via Website • Report
Reply from Ben Howlett, Ops Manager at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for the fantastic feedback. I have shared this with your fathers Care Professionals.
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Reply from Ben Howlett, Ops Manager at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for the great feedback on your mother's care. I will share this with the team
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Reply from Ben Howlett, Ops Manager at Home Instead (Newport, Cwmbran & Chepstow)
Thank you for the fantastic feedback for your father-in-law.
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Reply from Ben Howlett, Operations Manager at Home Instead (Newport, Cwmbran & Chepstow)
Hi James, thank you for your lovely comments. I will pass this on to the team.
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