Home Care Providers Owned by Home Instead in Nottinghamshire

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in Nottinghamshire

Home Instead Locations in Nottinghamshire (5)

 

5 Home Care Providers owned by Home Instead in Nottinghamshire

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Home Instead (Retford and Gainsborough)

Retford Enterprise Centre, Randall Way, Retford DN22 7GR 

9.9 59 reviews
"The service we have received has been excellent. We have used Home Instead for the last four years and not only have they looked after Mum…"   Read all 59 reviews

Home Instead (Retford and Gainsborough) specialise in providing person-centred home care services which help older people to remain independent in their own homes. Professional Care Pros are carefully chosen for their compassion and empathy, are fully… Read more about Home Instead (Retford and Gainsborough)

  • Care Provided
  • Older Person Care
  • Dementia
Home Instead (Mansfield)

Units 15-17, Oak house A, Ransom Wood Business Park, Southwell Road, Mansfield NG21 0HJ 

9.8 13 reviews
"My grandad has been with Home Instead Mansfield since it started two years ago and I cannot express the relief myself and the other members…"   Read all 13 reviews

Home Instead Mansfield are a local team, passionate about keeping people in their own homes in Mansfield and the surrounding villages. Home is where the heart is and providing companionship, home help, personal care and Dementia care in a person's… Read more about Home Instead (Mansfield)

  • Care Provided
  • Older Person Care
Home Instead (Nottingham)

The Lookout, Bull Close Road, Nottingham NG7 2UL 

9.9 85 reviews
  • Care Provided
  • Older Person Care
  • Dementia
Home Instead (East Notts & Melton Mowbray)

87 Main Street, East Bridgford, Nottingham NG13 8NH 

9.4 34 reviews
  • Care Provided
  • Older Person Care
  • Dementia
Home Instead (Nottingham Central & West Bridgford)

28A Gordon Road, West Bridgford, Nottingham NG2 5LN 

9.5 12 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Alcedo Care

Home Instead Reviews in Nottinghamshire (203)

9.6
Home Instead has a Group Review Score of 9.6 (9.627) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (Nottingham Central & West Bridgford)

from Kim H (Niece of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend or praise this organisation highly enough. From the assessment and scheduling to admin, right through to the amazing caring team that came to look after our Aunt and delivered care of the highest quality. Everything was done as soon as requested and not only did we think it but our
Aunt herself said she felt so at ease, nothing too much trouble and everyone was so respectful and conscientious in their delivery. Standards top notch too. Home Instead GENUINELY care. Special thanks MUST go to a specific few members of staff and the fantastic team. My auntie loved you all and all you did. We are so thankful and grateful to you all.

Reply from Natasha Warren, General Manager at Home Instead (Nottingham Central & West Bridgford)

Thank you so much for your wonderful words. They really do mean so much. I will be sure to pass this to the team, thank you.


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Review of

Home Instead (Nottingham)

from Sue B (Daughter of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with all aspects of Home Instead. Carers 1st class. Case manager 1st class. Office staff 1st class. Carers 99% on time and if they were going to be late they would always ring in advance.
Carers were always respectful, caring, kind and compassionate.

Reply from Carrin Rothwell, Operations Manager at Home Instead (Nottingham)

We are very grateful for the positive feedback. It means a lot to know we have a 1st class service. Our aim is to ensure the service provided is to a high standard, ensuring we have reliable and compassionate care professionals delivering care to your loved one. We are always here should you need us.


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Review of

Home Instead (Nottingham Central & West Bridgford)

from C H (Son-in-law of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who come to the house are very helpful and pleasant to have a chat with. They cook for my father-in-law and clean for him. He is very happy with the service. It is also beneficial for his relatives as it gives us peace of mind.

Reply from Emily Newbold, Registered Care Manager at Home Instead (Nottingham Central & West Bridgford)

Thank you so much for this lovely review. I will pass on your kind words to the team. It really does make a difference to us knowing we are supporting not only our clients but their family too.


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Review of

Home Instead (Retford and Gainsborough)

from Paul N (Son of Client) published on 29 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service we have received has been excellent. We have used Home Instead for the last four years and not only have they looked after Mum with excellent care, they have also looked after me, as a family member, and been there for me when things have been challenging with Mum. Mum was very fond of many
of the carers and never had a bad word to say about any of them. I was able to work with Home Instead at all times, to adapt the care package to meet Mum's needs over time, through friendly and professional discussions, some of which were outside of working hours and at no point was the service provided compromised in any way.

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Review of

Home Instead (Retford and Gainsborough)

from Michael H (Son of Client) published on 22 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They provided an excellent service for my mother when she returned home after a brief spell in hospital following a fall. The communication was first-class (they also have an app with a report each time they visited).
The team enabled my mother to stay living at home as independent as she could be.
Thank you once again.

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Review of

Home Instead (Mansfield)

from Kerry G (Granddaughter of Client) published on 7 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been with Home Instead Mansfield since it started two years ago and I cannot express the relief myself and the other members of our family feel, now we have such good quality care in place.
We all still work and are raising families of our own so going in for visits multiple times a
day was really hard to manage. Since finding Home Instead, I know that when I am not there, Grandad has someone to talk to about all his stories and has someone to make him lunch and prompt him to take his meds. He really is in safe hands! With his recent decline in health, Home Instead Carers have started to assist him with personal care, and action that with dignity and respect. They tend to him the way we would and I feel confident that he is having the best quality care on the market. Home Instead, I can't thank you enough. There really are not words for your outstanding care professionals, they really are angels in disguise.

Reply from Suzie Leeson, Director/Owner at Home Instead (Mansfield)

Thank you for your feedback. We enjoy visiting your grandad.


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Review of

Home Instead (Nottingham)

from J M (Daughter of Client) published on 3 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had home care visits and supplied the most amazing support for over 2 years. She looks forward to the carers' visits and thoroughly enjoys their company. As a family, we know they go above and beyond to help Mum and ourselves. Would recommend it to any family looking for a great carer.

Reply from Natasha Warren, General Manager at Home Instead (Nottingham)

Thank you so much. I will pass on your kind words to the team. It really does make a difference to us knowing we are supporting not only our clients but their family too.


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Review of

Home Instead (Nottingham)

from Heather W (Daughter of Client) published on 17 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead Nottingham have cared for my dad for 17 months prior to his admission to a nursing home. I can't speak highly enough of everyone concerned from the initial assessment, which was thorough and kind, through to the office staff and of course the carers themselves. Everyone was kind and considerate
to both Dad and the rest of the family. The carers went over and above to help him. It's a pity I can't name people individually but you know who you are!
A huge thank you to you all.

Reply from Natasha Warren, General Manager at Home Instead (Nottingham)

Thank you so much for taking the time to write your review. It really does make a difference and I will pass this over to the team. If you need anything in the future, do not hesitate to contact us. Thank you.


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Review of

Home Instead (Retford and Gainsborough)

from R B (Daughter of Client) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has three visits from carers each day since returning home after breaking her leg last autumn. I have found the carers well-qualified, pleasant and helpful and my mother has developed a good rapport with them. Home Instead provide a very reliable service. Let my mother know if a carer has
been delayed and so far have never let us down, even after a snowfall in December.

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Review of

Home Instead (Retford and Gainsborough)

from C B (Sister of Client) published on 21 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased we chose Home Instead. They provide an extremely good service. My sister has them once a day to oversee her medicines which she was forgetting to take and causing health problems. As I live away from my sister it is reassuring to know she is being cared for and is able to continue living
in her own home.
They offer so much help in the home from light cleaning to bed-making, shopping and making her a sandwich for lunch. All things that now she finds difficult and unable to do for herself. Perhaps most importantly they provide a daily, friendly companionship.

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Review of

Home Instead (Retford and Gainsborough)

from Felicity F (Niece of Client) published on 21 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I turned to this company when my aunt needed home care for an extended time with personal care, light cleaning and meal preparation needed, but also social friendship. I was delighted with the professional approach. Everything was explained fully, terms, contacts and emergency care.
My aunt was delighted
with the carers' personal and friendly approach. Care ended due to health complications and she is now in a nursing home. The help provided kept her living to a really good standard for almost a year.
I recommend this company highly. It is not cheap, but you get an excellent service, with a full hour each session and additional help available. It was worth everything to have peace of mind, great staff and the highest level of safeguarding.

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Review of

Home Instead (Retford and Gainsborough)

from Rachel C (Granddaughter of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead have been amazing since Granda came out of hospital. The speed at which you were able to upgrade his care requirements and the support he has received to be able to return home is fantastic. We really are grateful for everything you do. One of the carers deserves a special mention. She’s
been incredible, Granda’s house has never looked better, she goes above and beyond and I’m so thankful she’s involved in his care.

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Review of

Home Instead (Retford and Gainsborough)

from A T (Daughter of Client) published on 30 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had 3 carers a day. She was well looked after and at times the office staff arranged to cover for doctor’s appointments and if Mum wasn’t well they arranged for a carer to stay with her longer. The carers were always friendly and took good care of my mum.

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Review of

Home Instead (Mansfield)

from Ruth L (Daughter of Client) published on 24 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead Mansfield cared for my Dad in the last few months of his life. I cannot praise them highly enough, all the Care Professionals were on time, friendly and so lovely towards both Dad and also my Mum. I would recommend Home Instead Mansfield to anyone in need of home care - we couldn’t have
wished for nicer people to assist us when we needed it.

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Review of

Home Instead (Retford and Gainsborough)

from D M (Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service overall, professional, polite and punctual.

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Review of

Home Instead (Retford and Gainsborough)

from E M (Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was devastated to have to leave a home of nearly 30 years. I settled here in the area when I was still perfectly fine. But lately, that has changed and I need regular care. This care afforded me by Home Instead, has been and indeed is a lifeline. Their carers are friendly, intelligent people who converse
on an amiable basis on a variety of subjects. Their attitude is always completely professional and their help is always unstinting given.

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Review of

Home Instead (East Notts & Melton Mowbray)

from Amanda D (Daughter of Client) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, great customer service, would recommend Home Instead. All the ladies that come around to help my dad are lovely and very caring, can't fault them.

Reply from Helen Speed, Care Manager at Home Instead (East Notts & Melton Mowbray)

Thank you for your kind words and best wishes to Dad. Always a lovely call. Regards Helen


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Review of

Home Instead (East Notts & Melton Mowbray)

from B K (Son of Client) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friednly and help my mum with all the little things she needs.

Reply from Helen Speed, Care Manager at Home Instead (East Notts & Melton Mowbray)

Thank you, its always a pleasure to visit your mum. Regards Helen


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Review of

Home Instead (East Notts & Melton Mowbray)

from Dan W (Son of Client) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional service from the care team, a real breath of fresh air following a poor experience with a different provider. The carers have been great with my dad, he really looks forward to their visits and I've not seen him this happy for a while. The team are always kind, considerate, polite and caring
and I could not have wished for a better team, can't recommend you highly enough.

Reply from Helen Speed, Care Manager at Home Instead (East Notts & Melton Mowbray)

Thank you Dan, always good to hear what people say of our service. Regards.


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Review of

Home Instead (Mansfield)

from Sarah S (Daughter-in-law of Client) published on 5 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have recently changed to home instead, following a recommendation, to provide care and companionship for my mother-in-law. What can I say - they've blown us away! The carers are fantastic and my mother-in-law has taken to them straight away. The continuity of care is excellent - this stands out
when compared to other care providers as it allows them to develop a lovely relationship. The carers have helped us in ways that we didn't know would be possible and have made a real positive difference in all of our lives. They do go above and beyond. Thank you!

Reply from Suzie Leeson, Director/Owner at Home Instead (Mansfield)

Thank you for your amazing review, it is an honour to be supporting your mother-in-law.


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Awards / Recognitions (8)

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