Home Instead in South Yorkshire | 5 Home Care Providers

Review of
Home Instead (North Sheffield)
from Ann Y (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Home Instead have provided care twice a day for my mother for the past 2 years until she passed away recently.
The carers have been extreme caring and helpful and often went above and beyond, my mother had become very fond of them.

They also were caring to me and very supportive. They made a massive

difference to my life as I did not have to worry about my mother so much or be there as often, especially as I didn't live locally.

I cannot thank them enough for their outstanding service and will be forever grateful.

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Review of
Home Instead (Doncaster)
from C M (Daughter-in-law of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

When it became clear that my mother-in-law needed help with personal care due to Alzheimers, it felt daunting to find a care provider. Home Instead were amazing from the first contact, they put us at ease, listened to our concerns and were able to accommodate her needs.
The carers took the time to

get to know her, and kept everything just how she liked it, attention to detail, no shortcuts, no rushing off to the next call. She always enjoyed their company. They helped with light housework too which was so important to her.
The care co-ordinators and office staff always provided a great standard of communication, regular phone contact to review progress and to make sure we were happy, emails always answered promptly. They were a great support when she started to deteriorate. As the carers knew her so well, they recognised when she wasn't herself and let us know.
We are so grateful to the whole team at Home Instead for supporting her and us.

Reply from Sarah Dowell, Operations Manager at Home Instead (Doncaster)

Thank you so much for your kind words. We're truly grateful for the opportunity to support your family and are pleased to hear that our team made a positive impact during such a challenging time.

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Review of
Home Instead (Barnsley)
from Karen M (Daughter of Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Excellent friendly service. Dad always looks forward to his visits and enjoys every minute. He calls his carers his ladies and always has a laugh and joke with them. They are like a tonic to him. Can't praise them enough.

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Review of
Home Instead (South Sheffield)
from H P (Son of Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

We have found the care given to be consistently excellent. Both carers are very helpful and observant. Both have become good friends with my mother. "They just do that bit extra" - a quote from my mother.

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Review of
Home Instead (South Sheffield)
from Caroline L (Daughter of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

My parents were reluctant to accept support but the carers and management team have all managed to make this an easy transition for them, they now consider their carers as part of the family. My specifications for matching individuals and care needs for my parents were evidently taken into account and

I couldn't have recruited any better myself. Staff are all very caring and have gone above and beyond their role to support my parents, e.g. remaining with them beyond allocated time if there are issues or problems with health. I don't have any reservations regarding my parents vulnerability and carers visiting them at home when I am not present. Continuity of support has been excellent and they continued to provide support in adverse weather conditions The documentation and feedback is excellent, we feel informed and response to any queries or suggestion is immediate. Management is always easily contactable and one feels that they all take pride in the excellent service they deliver.

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Review of
Home Instead (South Sheffield)
from C F (Niece of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

We've been using Home Instead for over 15 years. Some of the caregivers have been with us for over 10 years which says it all! We would be lost without the carers and the office staff, they make all the difference to our lives.

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Review of
Home Instead (Rotherham)
from J W (Sister of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience

I just cannot praise Home Instead enough for all the care, support and friendship they have shown to myself and my sister, who has needed a great deal of support. Sadly, she now needs 24 hour care in a nursing home. The staff who have helped her at home have gone above and beyond in all they've done.

Really concerned and even offering extra shifts to help. We'll be forever grateful.
All the staff in the office have been just amazing, altering shifts around, changing carers if not suitable, keeping in touch with me over any concerns regarding my sister. So friendly and welcoming when I have called at the office to update and discuss things. Mine has been an emotional journey and they have all been ready with a listening ear, happy to let me offload ad keep in contact.
I wholeheartedly recommend Home Instead to anyone I meet looking for help for relatives etc and would happily reassure them in person.
I shall miss my contact with them all. If younger, I would apply for a job!
Thank you all so much.

Reply from Nicola Oakley, Operations Manager at Home Instead (Rotherham)

Thank you for your heartfelt words. It means so much to know our team made a difference during such a challenging time. We're grateful for your trust and support, and we'll truly miss staying in touch. Wishing you and your sister all the best. Please reach out if there is anything else that you need from us.

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Review of
Home Instead (Rotherham)
from F R (Son of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Home Instead (Rotherham) cared for my mother in the months before she died and then looked after my father in the months before he went into a care home. I could not rate them highly enough. They were reliable, genuinely caring and did so much to enrich what would have otherwise been fairly miserable

months for both my parents. Seeing the same carers each time and being able to develop a relationship with them as individuals really did make a difference.
As an only child, living many miles away and working even further away I was absolutely reliant on Home Instead to look after my parents during the week. The care they received was so good as well as reliable that it made a huge difference to my life was well. I simply did not have to worry if my parents were ok (at least not in the same way) because I knew how well they were looked after.

Reply from Nicola Oakley, Operations Manager at Home Instead (Rotherham)

Thank you so much for your heartfelt review. We're truly touched to hear how much our care team has supported your family during such a challenging time. It's our priority to ensure that not only do our clients receive the best possible care, but that families like yours feel comforted and supported. We appreciate you taking the time to share your experience, and are grateful for the trust you've placed in us at Home Instead Rotherham.

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Review of
Home Instead (South Sheffield)
from Jill S (Daughter of Client) published on 25 December 2024

Submitted via Website • Report

Overall Experience

Home Instead has been visiting my dad for the past four years, following his hip replacement surgery which coincided with a decline in his dementia. He has always been adamant he wants to live in his house for as long as possible and he is fiercely independent. Neither myself nor my sister lives close

by, so the visits from caregivers three times a day ensure that Dad is well looked after. Home Instead have kept on top of his prescriptions, his shopping, his washing and his cleaning. They also ensure his elderly cat is fed and have gone above and beyond in taking him to the barbers and helping him keep up his pub visits with his friends. Without this excellent level of care, Dad would have had to go into a care home. He is not always the easiest of people to care for, but his 'health visitors' (as he calls them) have him worked out and know how best to deal with him, often with more patience than we have! Care is not cheap, but we couldn't do without it, and would highly recommend it.

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Review of
Home Instead (South Sheffield)
from J G (Wife of Client) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

We have found all the carers to be very kind and helpful. They help my husband and also myself.

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Review of
Home Instead (North Sheffield)
from Rachel M (Client) published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience

I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.

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Review of
Home Instead (South Sheffield)
from J N (Daughter of Client) published on 20 September 2024

Submitted via Website • Report

Overall Experience

This service has recently given me consistently for my father which has greatly been appreciated. He has advanced Dementia and advanced Chronic obstructive pulmonary disease (COPD). I work and look after my father and children in my home.

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Review of
Home Instead (Rotherham)
from L H (Daughter of Client) published on 19 September 2024

Submitted via Website • Report

Overall Experience

We have been using Home Instead for almost 12 months and our experience has been excellent. We have 4 people who help us to look after Dad. They are warm, caring professional people and they know how to get the best out of our Dad. He loves them coming to visit- they make him smile and he misses them

on the days they don't visit! It's such a relief and great support for my sister and I to have such lovely people to help us take care of our Dad. I couldn't recommend these 4 people more highly! Look after them Home Instead- they are your greatest assets!

Reply from Nicola Oakley, Operations Manager at Home Instead (Rotherham)

Thank you so much for your wonderful feedback. We're thrilled to hear how much your Dad enjoys the visits from our Care Professionals, and we truly appreciate your kind words about their professionalism and care. Our team is indeed our greatest asset, and your recognition means a lot to us. We're committed to continuing to provide excellent care for your Dad and support for your family. Please don't hesitate to reach out if you need anything.

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Review of
Home Instead (South Sheffield)
from J R (Son-in-law of Client) published on 17 September 2024

Submitted via Postal Card • Report

Overall Experience

Home Instead provides my mother-in-law with excellent service, lovely carers, a consistent team and very responsive to her needs. We have been very happy with the care provided.
It is certainly expensive for a service of this nature but worth the extra money for the quality of care.

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Review of
Home Instead (South Sheffield)
from B H (Client) published on 8 September 2024

Submitted via Postal Card • Report

Overall Experience

I have been a client since 2016. The service has been excellent and very reliable. I have no complaints at all.

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Review of
Home Instead (Barnsley)
from J R (Daughter of Client) published on 26 August 2024

Submitted via Postal Card • Report

Overall Experience

After months of worry about my dad needing care at home at the age of 94 and carefully making the decision of who to choose, I felt Home Instead looked a good possibility. They began in January and now we are into July, I can honestly state it's been an excellent choice. The care he has received has

been amazing and the staff wonderful. Absolutely the best decision I have made. Five stars and highly recommended.

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Review of
Home Instead (North Sheffield)
from E L (Client) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

My carers look after me beautifully.

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Review of
Home Instead (Rotherham)
from S H (Niece of Client) published on 3 July 2024

Submitted via Website • Report

Overall Experience

Excellent care provider. Prompt, efficient, kind and caring. Our very elderly aunt was determined no strangers were going into her home to care for her, but necessity won. Was soon won over by lovely staff who cared for her in a professional and thorough manner, with kindness and friendliness. From

operational staff in the office to carers in our aunt's home, we cannot fault. Demonstrated excellent emergency medical care on one occasion which ultimately saved aunt's life.

Reply from Nicola Oakley, Operations Manager at Home Instead (Rotherham)

Thank you for your kind words! We're thrilled to hear that your aunt felt comfortable and well cared for by our team. Providing prompt, efficient, and compassionate care is our top priority. We're glad our staff could be there for her in an emergency and make a positive difference. Your feedback means a lot to us!

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Review of
Home Instead (Doncaster)
from Yvonne S (Daughter of Client) published on 24 June 2024

Submitted via Website • Report

Overall Experience

From first contacting Home Instead, the service my mother and we as supporting family members received was: Professional, caring, considerate, and valuable.
The staff were kind and understanding, and my mother formed relationships with carers who soon became used to the way she liked things done.
They

listened to her (and us) regarding the little things that mean so much, especially when things were becoming increasingly scary due to our mam's memory failing her.
Carers remained kind, patient, and understanding of her needs and kept us informed through the brilliant app.
Also via direct phone calls when needed with mam for her reassurance.
All in all, I can confirm that Home Instead made an upsetting/challenging time for us as a family easier to bear and we are grateful for the care and support we received.
Though 'special mentions' are not allowed suffice it to say you know who you are and we will always be grateful for your care and time.

Reply from Julie Colbear, Operations Manager at Home Instead (Doncaster)

Thank you for your wonderful review. We are grateful to have supported your mother and your family during such a challenging time. Hearing that our team made a positive difference means the world to us. Thank you for choosing Home Instead and for your kind words. If you need anything else contact us.

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Review of
Home Instead (Barnsley)
from Anne B (Client) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

Very satisfactory.

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Home Care Providers Owned by Home Instead in South Yorkshire

Home Instead Locations in South Yorkshire (5)

Home Instead Reviews in South Yorkshire (278)

Home Instead (North Sheffield)

Home Instead (Doncaster)

Home Instead (Barnsley)

Home Instead (South Sheffield)

Home Instead (South Sheffield)

Home Instead (South Sheffield)

Home Instead (Rotherham)

Home Instead (Rotherham)

Home Instead (South Sheffield)

Home Instead (South Sheffield)

Home Instead (North Sheffield)

Home Instead (South Sheffield)

Home Instead (Rotherham)

Home Instead (South Sheffield)

Home Instead (South Sheffield)

Home Instead (Barnsley)

Home Instead (North Sheffield)

Home Instead (Rotherham)

Home Instead (Doncaster)

Home Instead (Barnsley)

Awards / Recognitions (8)

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