Home Instead in Staffordshire | 7 Home Care Providers

Review of
Home Instead (Stafford, Cheadle & Stone)
from Lesley B (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Living in a village I needed to make sure mum was getting out and enjoying herself not just sitting watching tv or worrying. The team at Homeinstead have really given mum a new lease in life. In the last month alone mum has been dancing, crazy golfing, bowling and playing pool. The only thing I want

is to know that mum is happy, this team help to make that happen. I'm a little envious to be honest! Couldn't wish for more for mum x

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Review of
Home Instead Lichfield, Tamworth and North Warwickshire
from M P (Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

Very happy with girl who comes we use the nail cutting service, she always asks what we want doing and Im happy with what she's done.

Reply from Sally Clough, Owner at Home Instead Lichfield, Tamworth and North Warwickshire

We are delighted that you are happy with the nail cutting service you receive. Thank you for taking the time to forward your thoughts. We will ensure that the Care professional is told of your feedback.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from Sarah B (Daughter of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Home Instead have been providing a companion service for my mum since her Alzheimer's diagnosis 2 years ago. They provide my mum with company; a friend to talk to and someone she can go out with and feel part of the day to day world that exists around her.
They have been brilliant in keeping her

motivated and also giving her the confidence that she has lost since her diagnosis.
Home Instead have also put us in touch with a group that meet every week which has also been great for my mum.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from Charlotte K (Daughter of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience

I had help from home instead for my mother who has dementia but living at home. Mum was very happy with the small group of chosen carers as she finds it difficult adapting to different people. The coordinators took this on board and massively supported us in the continuity of which carers were best

for me for this to work. We had regular slots last minute slots which were generally fulfilled for us which could have been difficult if i had not had their support.
Carers were happy to do what ever was required and my mum could be a little tricky at times but they always managed to support in a caring and professional manor.
Great communication from coordinators and admin staff too.
Overall fantastic service.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from M H (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Would highly recommend the service as nothing is too much. Carers made Mum feel at ease and really helped her and the dog loved them also. They were polite and always helpful. If Mum needs care in the future I would not hesitate to have them back. One member of staff in particular was also very helpful

with arranging everything and organising the carers.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from Joyce S (Daughter of Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

I am leaving a review because I can't praise the company enough since taking over the care of my elderly mother, her carers are like angels, my mum has never been so well looked after, she calls them "her girls"! They are extremely professional and always make time to talk to mum which is so important

as they could be the only person she sees that day. They fill in a daily log which I can access on the portal to see how mum is and if there is any immediate cause for concern they contact me straight away. It is an excellent company not just for mum but for my peace of mind too. The admin and behind the scenes staff at Home Instead are excellent and carry out regular reviews. I appreciate the whole team effort in providing the first class care for my mum.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from W B (Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

I have received great care from Home Instead over the past 10 years. I would recommend to anyone as they have been brilliant. Everyone I have met, Care Professionals and staff, are very down to earth and genuinely care about my wellbeing. I have made great friends with my Care Professionals over the

years as I known they would do anything for me. They are a great support to have.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from Ian B (Son of Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

My mum needed help with her evening meal and medication and we found the three carers who came in on rotating days were very friendly, helpful and always punctual. We would recommend Home Instead - the team were always available if we had any questions.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from C E (Son of Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

I can't praise Home Instead highly enough. They have made numerous changes to their usual visiting rota (to accommodate the clients hospital outpatient appointments), all the carers are unfailingly helpful and good humoured, perfect companions to visit and help my mum with daily chores. All their contributions

make it viable for my mums ability to continue to live at home and, crucially, they provide respite for other family members. My mum is very happy with them all. As she has said to me, they're friendly without being intrusive.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from A P (Mother of Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

Our disabled son has received care from Homeinstead for about 7 years and he has received fantastic service.
Homeinstead are a very professional company and very friendly. Always sort any queries out very efficiently. They match the right carer for the client so not only is the care very good but also

a good relationship develops. This is so important for our son who looks on his carers as friends and gets on with them and feels comfortable. He also has the same set of carers each week which is so important. No worrying who he is going to get each call.
The carers themselves are very trustworthy, always on time, and so pleasant. If there are any problems Homeinstead staff always inform us of any changes as soon as they can. Also if there is a new carer , the new carer will shadow his main carer for a few visits to see how they get on which is very good.
We find the portal good as we read how the call went and how our son is that day or any worries or concerns. Very happy with Homeinstead!

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Review of
Home Instead (Stafford, Cheadle & Stone)
from Kerry S (Niece of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience

I used Home Instead for my Aunt who had lost her long term partner to cancer. He was her companion and support network. Home Instead carers were there to support my Aunt in her home and as a companion during lonely times. Communication was excellent. They were very flexible, supporting and trustworthy

and I would have no hesitation in recommending this company. I would definitely use them again in the future if the need arises.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from Paul C (Son of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience

Home Instead have cared for my 93 year old father for the best part of 2024 into 2025. The care that he received was excellent and all the people are professional in their approach in dealing with the elderly and their needs. They went beyond his personal care and assisted daily with his laundry etc.

Eventually my father came to a point where he needed to go onto full time care in a care home. A big thank you the office staff and carers.

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Review of
Home Instead Lichfield, Tamworth and North Warwickshire
from J B (Daughter of Client) published on 20 February 2025

Submitted via Website • Report

Overall Experience

The carers are friendly and warm and have liaised well with the family. When we have raised any changes we would like to the care, these have been implemented smoothly. It is a weight off our minds to know Mum is receiving care from ladies who look after her as we would.

Reply from Sally Clough, Owner at Home Instead Lichfield, Tamworth and North Warwickshire

Many thanks for your feedback. We are delighted that you feel a weight is off your mind and that the Care Professionals you know are working with your mum as you would care for her.

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Review of
Home Instead (Burton Upon Trent)
from F C (Daughter of Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience

Although we are only at the start of our caring journey I have been blown away by how brilliant Home Instead has been. From the first call to the set up visit to the first caring sessions, they have been caring, professional, thorough and supportive. We were hugely let down by another care company and

were edgy about trying again but Home Instead, especially the care coordinator, who has given me total confidence again. They have taken the time to find out about my dad the person, not just the elderly disabled man who needs care. Would recommend to anyone and so unbelievably pleased we found them.

Reply from Laura McDermott, General Manager at Home Instead (Burton Upon Trent)

Thank you so much for your kind words, it's been a pleasure to know Dad and we look forward to working together to provide him the care he deserves.

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Review of
Home Instead Lichfield, Tamworth and North Warwickshire
from P C (Client) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience

I was very doubtful at first about asking for help, but my fears were unfounded and all my carers have been a great help to me and i look forward to their visits.

Reply from Sally Clough, Owner at Home Instead Lichfield, Tamworth and North Warwickshire

Thank you for your feedback, I will ensure that your consistent team of Care Professionals know that they are a great help and you look forward to seeing them.

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Review of
Home Instead (Burton Upon Trent)
from J D (Son of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

The entire care team has been really great with my mum who initially resented needing carers but quickly developed a great relationship with them. As well as providing the personal care she needs, they have simply spent time with her and provided much needed social contact. Nothing has been too much

trouble for the team to deal with. Their communication with the family has been excellent at all stages.

Reply from Laura McDermott, General Manager at Home Instead (Burton Upon Trent)

Thankyou so much for your kind words, we enjoyed caring for mum.

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Review of
Home Instead Lichfield, Tamworth and North Warwickshire
from Y S (Wife of Client) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Home Instead is the first organisation I contacted who understood our needs. They were quick to respond and to identify suitable members of staff. It has been a good experience so far.

Reply from Sally Clough, Owner at Home Instead Lichfield, Tamworth and North Warwickshire

Thank you for your feedback. We are delighted that we found a way to meet your needs. We are passionate about offering solutions to individuals especially as via our own personal experiences we understand how crucial it is to not only find someone who can offer solutions to those needs but be a suitable individual who matches the client, builds relationships and is the consistent visitor.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from S R (Son of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience

We used Home Instead to care for our mum who suffers with dementia. All of the ladies who visited were absolutely great! Very warm and compassionate whilst always maintaining a high level of professionalism.
The management were also very accommodating of our ever changing needs and never let us down.

I would highly recommend.

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Review of
Home Instead (Stafford, Cheadle & Stone)
from Paul W (Son of Client) published on 10 December 2024

Submitted via Website • Report

Overall Experience

Mom needed a little help in her home, just for an hour or so, a few morning's each week to help with showering and taking the load off some of the morning's tasks when she felt under the weather. The carers were kind and friendly, got on with whatever she needed doing and were happy to chat and pass

the time of day too. The back room staff were keen to ensure that front line service were maintained at the expected standard and regular reviews were carried out with mom to this end.
Home Instead are not the cheapest provider in the market but we chose them for a number of reasons:
- Mom observed them visiting other clients in her apartment block and was impressed with how professional the carers appeared.
- Other residents, who's judgement mom trusted, in the apartment block highly recommended Home Instead.
- I have close family who have worked in senior positions in the care sector that knew of Home Instead and know how to read between the lines of CQC ratings and the like.
I would recommend Home Instead.

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Review of
Home Instead (Telford South, Bridgnorth, Much Wenlock and Perton)
from Pauline S (Daughter of Client) published on 3 December 2024

Submitted via Website • Report

Overall Experience

A friendly, kind and caring service from the very start of the process to provide my mum with some supportive care. She was reluctant at first to have any care at all but very soon became pleased to have a warm and helpful person appearing twice a week. Thank you so much to all the team for your support

and care.

Reply from Katey Griffiths, Deputy Care Manager at Home Instead (Telford South, Bridgnorth, Much Wenlock and Perton)

Thank you so much for your kind words. We are delighted to hear you have been happy with the service from the very start. It has been a pleasure getting to know Mum and hear her stories. She warmed very quickly to her matched Care Professional. It is wonderful to know that you're happy with the support you've received. Kind Regards

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Home Care Providers Owned by Home Instead in Staffordshire

Home Instead Locations in Staffordshire (7)

Home Instead Reviews in Staffordshire (310)

Home Instead (Stafford, Cheadle & Stone)

Home Instead Lichfield, Tamworth and North Warwickshire

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead Lichfield, Tamworth and North Warwickshire

Home Instead (Burton Upon Trent)

Home Instead Lichfield, Tamworth and North Warwickshire

Home Instead (Burton Upon Trent)

Home Instead Lichfield, Tamworth and North Warwickshire

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Stafford, Cheadle & Stone)

Home Instead (Telford South, Bridgnorth, Much Wenlock and Perton)

Awards / Recognitions (8)

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