Abihouse, Unit 1A, Brunel Road, Salisbury SP2 7PU
"I am a tetraplegic and have been using Abicare Services for about 13 years or more. The carers are very helpful and work well with another…" Read all 6 reviews
Abicare Services Limited is an experienced domiciliary care agency which supports people to continue to live in their own homes and retain their independence. Abicare Homecare, with a breadth of experience over many decades, can offer you, your relative… Read more about Abicare Services Salisbury
Unit 1a, Torfaen Business Centre, Panteg Way, New Inn, Pontypool NP4 0LS
Abicare Services Limited is a domiciliary care agency which supports people to live in their own homes. Abicare Homecare can offer you, your relative or friend the extra support you need to retain your independence, respect, and dignity within your… Read more about Abicare Services Wales
Unit 2, 87 Trowbridge Road, Bradford-on-Avon BA15 1EG
Submitted via Postal Card • Report
Reply from Steve Carter, CEO at Abicare Services Salisbury
Thank you so much for taking the time to share your kind words! We're delighted to hear that you had a positive experience with Abicare. Your satisfaction is at the heart of what we do, and we're thrilled to know that we've met your expectations. If you ever have any further feedback or questions, please don't hesitate to get in touch. We look forward to continuing to provide you with the best possible care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Steve Carter, CEO at Abicare Services Salisbury
Thank you so much for taking the time to give us a 5-star review in all areas! We're delighted to hear that you had a positive experience with Abicare. Your satisfaction is at the heart of what we do, and we're thrilled to know that we've met your expectations. If you ever have any further feedback or questions, please don't hesitate to get in touch. We look forward to continuing to provide you with the best possible care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Steve Carter, CEO at Abicare Services Salisbury
Thank you so much for taking the time to share your kind words! We're delighted to hear that you had a positive experience with Abicare. Your satisfaction is at the heart of what we do, and we're thrilled to know that we've met your expectations. We appreciate your feedback regarding a few carers leaving early. We have now addressed this issue and we hope you feel reassured following our conversation with you. If you ever have any further feedback or questions, please don't hesitate to get in touch. We look forward to continuing to provide you with the best possible care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Steve Carter, CEO, at Abicare Services Salisbury
Thank you for sharing your feedback. We are truly sorry to hear that the usual high standard of care we strive to provide at Abicare has slipped. We are committed to understanding and addressing your concerns. We hope our visit on 15/10/24 helped resolve the concerns mentioned, and we will follow up in a couple of weeks to ensure that the changes we have put in place are effective. We appreciate your feedback and the opportunity to improve and regain your trust. Please do not hesitate to reach out if you have any more concerns.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Steve Carter, CEO, at Abicare Services Salisbury
Thank you so much for taking the time to share your feedback. We are pleased to hear that you are happy with your overall care. However, we are sorry to hear that there is a lack of communication at times. As you know, providing the best possible service is important to us, and we hope our call on 14/10/24 to discuss this issue has reassured you. We look forward to continuing our care for you and your family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Submitted via Postal Card • Report
Reply from Steve Carter, CEO, at Abicare Services Salisbury
Thank you so much for taking the time to share your kind words! We're delighted to hear that you had a positive experience with Abicare. Your satisfaction is at the heart of what we do and we're thrilled to know that we've met your expectations. If you ever have any further feedback or questions, please don't hesitate to get in touch. We look forward to continuing to provide you with the best possible care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
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