Home Care Providers Owned by Eleanor Nursing & Social Care Ltd in London

8.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Eleanor Nursing & Social Care Ltd in London

Only the locations & reviews in London for Eleanor Nursing & Social Care Ltd are showing below.

View the details of all 13 locations (with 96 reviews) owned by Eleanor Nursing & Social Care Ltd

Eleanor Nursing & Social Care Ltd Locations in London (7)

 

7 Home Care Providers owned by Eleanor Nursing & Social Care Ltd in London

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Eleanor Nursing & Social Care Ltd - Bexley

10 Falconwood Parade, Welling DA16 2PL 

9.8 10 reviews

Eleanor Healthcare Group is your trusted partner in home care services since 1979. Established with a commitment to excellence, the home care branch in London Borough of Bexley has gained a fantastic reputation on the local community and has been… Read more about Eleanor Nursing & Social Care Ltd - Bexley

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Eleanor Nursing & Social Care Ltd - Ealing

157 Uxbridge Road, Hanwell, London W7 3SR 

9.6 14 reviews

Welcome to Eleanor Healthcare Group, your trusted provider of exceptional home care services in Ealing. With nearly 40 years of expertise since being established in 1979, Eleanor Healthcare Group has been a cornerstone of compassionate care in the community.… Read more about Eleanor Nursing & Social Care Ltd - Ealing

  • Care Provided
  • Nursing Care
  • Older Person Care
  • Dementia
Eleanor Nursing & Social Care Ltd - Barnet

Part Second Floor Front, Global House, 303 Ballards Lane, London N12 8NP 

9.6 18 reviews
"I have used home care for many months and as I am 97 years old need quite a lot of help so have had many carers. All are good and several…"   Read all 18 reviews

Eleanor Healthcare Group operates as one of the six strategic providers in the new service set up in the London Borough of Barnet. This enables them to lead provision of quality care to their service users and provide great opportunities to their… Read more about Eleanor Nursing & Social Care Ltd - Barnet

  • Care Provided
  • Older Person Care
  • Dementia
Eleanor Nursing & Social Care Ltd - Greenwich Branch

233 Plumstead High Street, Plumstead, London SE18 1HF 

9.0 3 reviews

Eleanor Nursing & Social Care Ltd - Greenwich Branch provides dignified home care services. Highly trained home care workers make sure all clients feel respected and listened to and receive the care they want.… Read more about Eleanor Nursing & Social Care Ltd - Greenwich Branch

  • Care Provided
  • Older Person Care
  • Dementia
Eleanor Nursing & Social Care Ltd - Lewisham

347-349 Lee High Road, London SE12 8RU 

8.8 11 reviews

As the leading care-at-home provider in the vibrant London Borough of Lewisham, Eleanor Care takes pride in delivering personalised care to young adults and older adults living in their own homes. They believe in involving service users in their… Read more about Eleanor Nursing & Social Care Ltd - Lewisham

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Eleanor Nursing & Social Care Ltd - Croydon Office

Southbridge House Business Centre, Southbridge Place, Croydon CR0 4HA 

8.7 3 reviews

Eleanor Nursing & Social Care Ltd - Croydon Office provides high quality care in people's homes. Home care services are given by compassionate staff who deliver respectful care. Personal care such as help bathing, going to the toilet as… Read more about Eleanor Nursing & Social Care Ltd - Croydon Office

  • Care Provided
  • Older Person Care
Eleanor Nursing & Social Care Ltd - Brent

87 Wembley Hill Road, Wembley HA9 8BU 

8.1 3 reviews
"Carers are very kind and caring. My dad is quite demanding and they manage his requests well. They are friendly and have developed a good…"   Read all 3 reviews

Eleanor Healthcare Group is now operating in London borough of Brent. Committed to delivering the best care services and set standards across the service, the team is now operating from Unimix House, Office at M17, 2nd Floor, Park Royal, NW10 7TR. Eleanor… Read more about Eleanor Nursing & Social Care Ltd - Brent

  • Care Provided
  • Older Person Care
  • Dementia

Eleanor Nursing & Social Care Ltd Reviews in London (62)

8.5
Eleanor Nursing & Social Care Ltd has a Group Review Score of 8.5 (8.544) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing & Social Care Ltd must have a Review Score.

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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from S A A (Brother of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are efficent and friendly. Carers and office staff are always willing and able to change the rota if the client needs / wishes. Office staff are always willing to answer questions about rota or managerial roles.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you so much for your feedback. We're happy to hear that you find our staff efficient and friendly. Flexibility and good communication are important to us, so it's great to know that our team has been able to meet your needs. If there's anything more we can do, please feel free to reach out!


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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from P M (Client) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First, a big thank you to Eleanor care. I have always been fiercely self sufficient and independent, throughout my eighty seven years, so it is a big shock to be thrown headlong into my present situation. I had a fall and broke my hip so am now totally reliant on others to help me just perform normal
daily tasks. Thanks to the very caring carers at Eleanor I am getting rather used to the idea of accepting help when I need it.
All the caring people I have met have been sympathetic, kind and so willing to to do those often not particularly pleasant tasks that are normally everyday events but always with a cheerful disposition and a professional approach.
And always with a smile and words of encouragement that go along way to making the best out of a difficult and stressing situation.
So again a huge thank you to all the carers at Eleanor Bexley with an extra special to those who helped me.

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Review of

Eleanor Nursing & Social Care Ltd - Lewisham

from C B (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my regular carers who are both caring and take great care of my needs. I do not have any complaints but get very anxious when my regulars are not available or not used to my problems. I feel I need to get to know them and they, my problems, so all my care needs will be met.

Reply from Eleanor Healthcare Group, Lewisham Team at Eleanor Nursing & Social Care Ltd - Lewisham

Thank you for your feedback. We're so happy to hear that you are happy with your carers and the care they provide. Continuity is important, and we appreciate your concerns about having new carers. We strive to ensure a smooth transition whenever changes occur and will do our best to provide consistency in your care. Your comfort and well-being are our priorities, and we appreciate your trust in us.


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Review of

Eleanor Nursing & Social Care Ltd - Greenwich Branch

from A H (Client) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service I have been given. My carer is cheerful polite and hardworking. I feel that she is very professional when dealing with me and I have no complaints. An excellent service.

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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from M B (Client) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer is a very hard-working lady. She comes on time and she is very neat and tidy. Prepares my food very well. She is trustworthy and caring.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for your kind words and positive feedback. We are delighted to hear that you are pleased with the care and support you receive. Trust and compassion are central to our approach, and we remain committed to maintaining the high standard of care you deserve. Thank you.


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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from Deborah M (Daughter of Client) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have received a warm welcome from the carers very polite and understanding. They make mum feel at ease.

Reply from Eleanor Healthcare Group, Bexley Team at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for sharing your kind feedback. It's wonderful to hear that our carers have been warm, polite, and understanding, helping to create a comfortable and reassuring environment. We are committed to ensuring individuals feel at ease and well cared for, and we truly value your appreciation.


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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from Teresa M (Sister of Client) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my sister has been wonderful. The carers are so kind, caring, warm and very professional. They brighten my sisters day and her family. Nothing is ever too much trouble. Thank you for making this heartbreaking situation a bit more bearable.

Reply from Eleanor Healthcare Group, Bexley Branch at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for sharing such kind feedback. It's heartening to know that our care has brought comfort and positivity during challenging times. We strive to offer compassionate, professional support to both individuals and their families, making every effort to brighten each day. Your appreciation means a great deal to us, and we're honoured to be part of your care journey.


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Review of

Eleanor Nursing & Social Care Ltd - Barnet

from Arthur K (Client) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used home care for many months and as I am 97 years old need quite a lot of help so have had many carers. All are good and several are exceptionally good. I complement your carers.

Reply from Eleanor Healthcare Group, Barnet Team at Eleanor Nursing & Social Care Ltd - Barnet

We are truly grateful for your kind words and recognition of the care provided. Ensuring comfort, safety, and dignity is at the heart of what we do, and it's rewarding to know these efforts have made a positive impact. Thank you again for your trust and appreciation.


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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from K F (Daughter of Client) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm writing this review as I can't thank two staff members in particular enough for the help and support they have given my dad over the last couple of months of them being his home care. They have been wonderful and caring and supportive of him and us as a family. We're so pleased we have them as his
carers, they make sure he's their main focus when here and make him comfortable and safe and happy and always let us know everything that is going on. They're just wonderful people, they treat my dad care and dignity at all times.

Reply from Eleanor Healthcare Group, Bexley Branch at Eleanor Nursing & Social Care Ltd - Bexley

Thank you for sharing such a heartfelt review. We are truly grateful for your kind words and recognition of the care provided. It's wonderful to hear that the team has been so attentive and supportive, Ensuring comfort, safety, and dignity is at the heart of what we do, and it's rewarding to know these efforts have made a positive impact. Thank you again for your trust and appreciation-it means so much to us.


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Review of

Eleanor Nursing & Social Care Ltd - Brent

from S P (Daughter of Client) published on 19 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very kind and caring. My dad is quite demanding and they manage his requests well. They are friendly and have developed a good rapport with him. They have good communication and they listen to my dad and the family.

Reply from Eleanor Healthcare Group, Brent Team at Eleanor Nursing & Social Care Ltd - Brent

Thank you for your feedback. We're pleased to hear that the care provided has been compassionate and attentive. Building strong rapport and maintaining open communication are key priorities, and it's wonderful to know these aspects have been positive for you and your loved one. Your support and kind words mean a lot to us.


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Review of

Eleanor Nursing & Social Care Ltd - Lewisham

from William M (Client) assisted by family/friend published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am pleased with the care I receive from my carers who visit 4 times a day. However, I am extremely disappointed that my regular carer on a Saturday and Sunday has been reduced to Saturday's only. I would therefore appreciate it, if this could be looked into and my weekend carer returned to
caring for me on both days. The only negative score related to the office team, as when I have had to contact them, I find it difficult to get through to them via the phone and when I have managed to speak with them my requests are ignored.

Reply from Eleanor Healthcare Group, Lewisham Team at Eleanor Nursing & Social Care Ltd - Lewisham

Dear William, Thank you for sharing your experience with us. We're glad to hear you're pleased with the care you receive from your dedicated carers, and we understand the importance of continuity. Your feedback will be reviewed to see if adjustments can be made to better suit your needs and we apologise for any difficulties you've had in reaching our office team and for any delays in responding. Your insights are invaluable, and we're grateful for your patience and openness.


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Review of

Eleanor Nursing & Social Care Ltd - Barnet

from A K (Partner of Client) assisted by family/friend published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would describe Eleanor as a very caring, understanding and responsible family member. Providing care one needs from the bottom of their heart. My partner has severe mental health issues. Looking after him involved a lot of effort then I came across Eleanor, I was already disappointed with another
agency and had doubts but my experience starting from reception to management what the carers have done is exceptional.

Reply from Eleanor Healthcare Group, Barnet Team at Eleanor Nursing & Social Care Ltd - Barnet

Thank you so much for your thoughtful feedback. We're so happy to hear about your positive experience with Eleanor Care and it's heartening to know that our team has been able to provide the compassionate and dedicated care your partner deserves. We understand how challenging it can be to find the right support, and it means a lot to us that we've been able to earn your trust and make a difference. Thank you again for recognising our efforts.


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Review of

Eleanor Nursing & Social Care Ltd - Barnet

from R V (Son of Client) published on 1 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are generally pleased with the care services that are being provided to my mother. The care workers are warm, friendly and chatty. Those that speak Gujarati are particularly appreciated. My mother is happy with the care that she is being given.

Reply from Eleanor Healthcare Group, Barnet Team at Eleanor Nursing & Social Care Ltd - Barnet

Thank you for your feedback. We're delighted to hear that you and your mother are pleased with the care services provided. It's heartwarming to know that our carer's warmth and friendliness have made such a positive impact. Your mother's comfort and happiness mean everything to us, and it's wonderful to know we've earned your trust. We're grateful for your kind words and are committed to continuing to provide the best care possible.


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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from Joan L (Client) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have received good service from the carers I have had. They have helped in my need to do things for myself and I am gradually feeling better. I have no complaints and I feel that I can trust them.

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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from June C (Client) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the service very good on the whole the cares were kind and mostly efficient, getting a better service from the more mature carers perhaps. All treated me kindly whatever age.

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Review of

Eleanor Nursing & Social Care Ltd - Bexley

from Richard N (Son of Client) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. Professional and friendly. My father has quite advanced dementia so his level of consciousness and agitation level varies daily. The carers are always cheerful and jolly which brings the best out in dad. They are also caring and look out for issues of health like constipation
etc which is very helpful and reassuring. Very happy with their service.

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Review of

Eleanor Nursing & Social Care Ltd - Barnet

from G M (Client) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers never let me down - always come three times a day - very occasionally a little later that's no problem. The service is very good - they always ask if there is anything else I require after they serve me a meal. I am very happy with the service.

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Review of

Eleanor Nursing & Social Care Ltd - Barnet

from C P (Daughter of Client) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers genuinely "care" which is very reassuring.

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Review of

Eleanor Nursing & Social Care Ltd - Greenwich Branch

from Ose O (Daughter of Client) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for, by Eleanor Nursing and Social Care, as I was struggling to look after her at the time. The carers were compassionate and dedicated in their job. Their job is to care for vulnerable people and they did that well, with empathy and compassion. They were just brilliant. My mother
initially was resisting support from the carers because she is a very private person but the regular carer was able to persuade her to accept the support. And to my surprise, my mother began looking forward to the carers' visits. My mother is currently abroad visiting family and when she comes back to London, I will be contacting Eleanor Care for their service via the council. When things go wrong, customers complain, so it is only appropriate for customers to also let the organisation know when things go right! I want to again say a very big thank you to Eleanor Care for looking after my mother with dedication, compassion and dignity. Thank you Eleanor Care!

Reply from Eleanor Healthcare Group, Greenwich team at Eleanor Nursing & Social Care Ltd - Greenwich Branch

Thank you so much for your heartfelt review. We're truly touched to hear about the positive impact our carers had on your mother and how she looked forward to their visits. Compassion and dedication are at the heart of everything we do, and we're glad that this was reflected in the care provided. It's important to us that our clients feel supported and cared for with dignity. We'll be honored to assist again when your mother returns, and we're here for you whenever needed. Thank you again for your kind words and for sharing your experience with Eleanor Care.


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Review of

Eleanor Nursing & Social Care Ltd - Ealing

from M S (Next of Kin) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The 2 carers who visited 4 times a day for a few days were very dedicated and sincere.
They looked after the patient like a family member and ensured his safety and comfort.
The carers explained the medication and ensured that the patient was cleaned while maintaining his dignity and made him feel
comfortable while he was in a lot of pain.
It made him feel better during his pain and suffering.

Reply from Eleanor Healthcare Group, Ealing Team at Eleanor Nursing & Social Care Ltd - Ealing

Thank you for your kind words and for sharing your experience. We're pleased to hear that our carers provided such compassionate support during a challenging time. Ensuring comfort, safety, and dignity is always our priority, and we are glad that it made a positive difference. Your review means a great deal to us, and we'll be sure to pass it on to the team.


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Awards / Recognitions (0)

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