Home Care Providers Owned by HRM Homecare Services Ltd

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by HRM Homecare Services Ltd
HRM Homecare Services is a home care agency offering care and support to clients in the West and Southwest.

Person-centred care is offered by a highly skilled and motivated staff team who help people to remain living in their homes independently for as long as possible.

Staff are selected that are kind and compassionate and who have a strong background in care.

All candidates are CRB and fully reference checked before being selected. They then have to undergo extensive training.

Dignity and respect are at the centre of all care provided by the team.

HRM Homecare Services Ltd Locations (3)

 

3 Home Care Providers owned by HRM Homecare Services Ltd

Sort by:
View on Map
HRM Homecare Services - Central West

75 London Road, Kilmarnock KA3 7BP 

9.6 62 reviews
"Reliable provision of care visits twice per day. Excellent empathy of carers to brother with reduced mobility and several disabilities.…"   Read all 62 reviews

HRM Homecare Services is an award winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - Central West

  • Care Provided
  • Older Person Care
  • Dementia
HRM Homecare Services - South West

29 - 31 Blairtummock Place, Glasgow G33 4EN 

9.6 118 reviews
"I have contact numbers for the Carer as my brother lives alone. Very satisfied with the levels of service. In addition I make use of the…"   Read all 118 reviews

HRM Homecare Services is an award-winning provider of care and support, caring for people in Scotland for over 20 years. Their aim is to enhance quality of life by providing personalised care & support.… Read more about HRM Homecare Services - South West

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
HRM Homecare Services - Falkirk

Castlelaurie Industrial Estate, Ironworks Business Centre, Falkirk FK2 7XF 

9.0 3 reviews
"Your carers have been incredibly supportive and helpful to my mother. They are caring, reliable, helpful, and patient. My mother's…"   Read all 3 reviews

HRM Homecare has supported users of care services and their families to live independent lives across Central Scotland for over 25 years. The support services can work alongside the client by taking over some of those responsibilities and pressures… Read more about HRM Homecare Services - Falkirk

  • Care Provided
  • Older Person Care
  • Dementia

HRM Homecare Services Ltd Reviews (183)

9.4
HRM Homecare Services Ltd has a Group Review Score of 9.4 (9.409) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HRM Homecare Services Ltd must have a Review Score.

Overall Experience

  • 15
  • 4
  • 0
  • 0
  • 1

Date Published

183
11
21
48
135
Review of

HRM Homecare Services - South West

from William B (Brother of Client) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have contact numbers for the Carer as my brother lives alone. Very satisfied with the levels of service. In addition I make use of the application provided by the Company which gives me my brothers rota and feedback comments following each visit.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from F W (Sister of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable provision of care visits twice per day. Excellent empathy of carers to brother with reduced mobility and several disabilities. Tagtronics App a real bonus to view how visit has gone; feedback and time of entry + leaving.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Central West

Thank you for taking the time to fill in the review form. HRM are delighted that your brother and yourself are experiencing a quality service from HRM. I will pass on your positive feedback to the relevant team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from I M (Client) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not get better service.

Reply from Suzette Lewis, Service Manager at HRM Homecare Services - Central West

Thank you for taking the time to submit your experience with HRM Homecare and our team. I will pass on the lovely compliments to the workers. Kind regards, Service Manager


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from G H (Son of Client) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The last six month period my mother has had good regular care visits with no issues. Her care works out best when it's the same group of carers and not new faces.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Central West

Thank you for filling in the review card. HRM are delighted that your mother is receiving the best care possible from our dedicated carers. I will ensure the relevant carers are aware of your positive feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from Y M (Client) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care I receive is second to none, every one of my carers are fabulous. There is nothing they won't do to help.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Central West

Thank you very much for filling in the review card. HRM are delighted that you are receiving the highest level of care from the carers. I will pass on your positive feedback to the relevant carers.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from J C (Sister of Client) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care given to my brother. The two regular carers have a good relationship with him.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - Central West

Thank you so much for your positive feedback. I will pass on this feedback to the relevant staff members. The carers take so much pride in providing a high level of care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from Sarah B (Niece of Client) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. My uncle is doing so well with the support he receives which leaves me with no worries.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from Gail W (Daughter of Client) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum and I both appreciate all the care, help and support given by you on a daily basis. Your assistance is essential to allow my mum to continue to live at home as independently as she can. It is also a source of comfort to all the family knowing she is receiving such good care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from M G (Daughter of Client) published on 3 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Arrived on morning of Wed 20/11/24 to check on mum as carer left - visibly saw them leave mum's flat. Found mum had been left in wet bed 9.50am no breakfast no fluids and next carer visit was not due until 12.30pm. The app said 'all well 'by carer!
I cleaned, dressed and helped mum up then gave her
tea and toast. Had I been unable to drop in that day at that time Mum would have been in wet bed hungry and thirsty for several hours. This is not an isolated incident and has been raised with the Operations Manager. Investigation ongoing.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from Donald M (Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always on top of their jobs and happy to go the extra mile for clients. Both regular attendees are first class and provide courteous and top service in a pleasant and discreet manner. They are a pleasure to do business with.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from David J (Client) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the service generally excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from M P (Sister-in-law of Client) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff arrive promptly, are friednly and have a very good relationship of trust with the client.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - South West

from Margaret B (Daughter of Client) published on 5 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so great. Make both my parents feel at ease. My mum can be a bit fierce and snappy at times but the girls understand her illness and work with her
Such a reliable service and it puts us at ease knowing that they go in daily. Especially due to my work it's difficult to go regularly and
tend to them.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you for taking the time to fill out the review card. HRM is delighted that your parents are receiving good care from our fantastic support staff. HRM will ensure the relevant support staff are informed of your positive feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from L B (Daughter of Client) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always felt that staff working for HRM Homecare have attended to my mother's needs in a caring and respectful manner. I am kept up to date with any issues which might occur. The app is a useful tool as I do not live close to my mum and I know when she was visited by the carers (who and when).
Overall positive experience.

Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - Central West

Thank you for completing our review, I am happy to hear the service is going well. I will pass your thanks onto the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - South West

from K S (Granddaughter of Client) published on 30 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had the pleasure of using HRM's services for around 5 months now and we can't recommend them enough. Every caregiver we have met has been exceptionally friendly and helpful to our family member who receives the care. On top of providing routine physical care, each and every one of them will
find the time to chat to our family member and always leaves a positive impression. Thank you HRM for your wonderful services!

Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - South West

Thank you for completing our review, I am happy to hear the service is going well. I will pass your thanks onto the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - South West

from Francis C (Client) published on 16 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a great rapport with my regular carers, both morning and afternoon. I look forward to seeing them and they uplift my spirits. I have requested additional times with my regular carers and if this can be met that would be perfect. I also have good relations with the office staff who can be very
accommodating.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you very much for taking the time to fill in the review card. HRM is delighted that you are having a positive experience with the care that you are receiving from our dedicated team both out in the field and in the office.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - South West

from Janet M (Daughter of Client) published on 26 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy with the service provided.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you very much for taking the time to fill in the review card. HRM appreciates your positive feedback. We will ensure that the relevant support staff are made aware of your comment.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - Central West

from Mary J (Client) assisted by family/friend published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find my carers to be kind, caring and considerate.

Reply from Suzanne Gribbon, Senior Care Officer at HRM Homecare Services - Central West

Thank you for completing the review card, I will pass on your thanks to your care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - South West

from J B (Daughter of Client) published on 13 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is provided with excellent care. HRM Homecare Services and staff are always friendly and helpful. Staff are trustworthy and very professional. The family overall has established a good, warming relationship with staff.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you very much for taking the time to fill out the review card. HRM are delighted that your mum is receiving excellent care from our wonderful carers. We will ensure that the relevant carers are made aware of your positive comments.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

HRM Homecare Services - South West

from L M (Daughter of Client) published on 26 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather receives great care from the carers. Communication is great and they inform us with all relevant information. Having the app really helps to keep us informed at all times. My stepfather is happy with all the carers that visit him.

Reply from Heather Weir, Team Manager-Referrals and Assessments at HRM Homecare Services - South West

Thank you very much for your positive feedback. HRM are delighted that your stepfather is experiencing great care from the carers. I will ensure that the relevant carers are informed of the feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Frequently Asked Questions about HRM Homecare Services Ltd

How many Agencies does HRM Homecare Services Ltd own?

HRM Homecare Services Ltd own 3 Agencies.

Which HRM Homecare Services Ltd Agencies have the highest review score?

HRM Homecare Services - Central West, HRM Homecare Services - South West & HRM Homecare Services - Falkirk have the highest review score.
HRM Homecare Services Ltd in Ayrshire HRM Homecare Services Ltd in Falkirk HRM Homecare Services Ltd in Glasgow City

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services Ltd to verify any information. View our terms and conditions. HRM Homecare Services Ltd has a Platinum Service – more info.