Home Care Providers Owned by Belong at Home in Greater Manchester

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Belong at Home in Greater Manchester

Only the locations & reviews in Greater Manchester for Belong at Home are showing below.

View the details of all 8 locations (with 311 reviews) owned by Belong at Home

Belong at Home Locations in Greater Manchester (3)

 

3 Home Care Providers owned by Belong at Home in Greater Manchester

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Belong at Home Wigan

Millers Lane, Platt Bridge, Wigan WN2 5DD 

9.8 62 reviews
"Dad’s mobility has deteriorated in the past few weeks, along with his dementia. He is repeating himself more but the carers who come to…"   Read all 62 reviews

Belong at Home Wigan is an affordable, high-quality home care service where staff cater to your needs rather than asking you to fit around theirs. This service is part of the Belong at Home group, rated in the Top 20 home care providers nationally. Their… Read more about Belong at Home Wigan

  • Care Provided
  • Older Person Care
  • Dementia
Belong at Home Atherton

55 Mealhouse Lane, Atherton, Manchester M46 0EU 

9.7 46 reviews
"I have found the staff to be very friendly and helpful to my brother. They are also punctual and understanding of his needs.…"   Read all 46 reviews

Belong at Home Atherton is an affordable, high-quality home care service. Through personal care, support and companionship, staff enable people to continue living in their own home and community. Staff offer expert support with daily living and medication. When… Read more about Belong at Home Atherton

  • Care Provided
  • Dementia
Belong at Home Didsbury & Altrincham

178 Palatine Road, Didsbury, Manchester M20 2UW 

9.0 20 reviews
"Belong at Home has been wonderful in helping us as a family to support Mum in her own home after her dementia diagnosis. That is what she…"   Read all 20 reviews

Belong at Home Didsbury & Altrincham is an affordable home care service where staff cater to needs. Staff can assist with general domestic chores and help you to attend appointments or go out for leisure. Staff have expertise in supporting people… Read more about Belong at Home Didsbury & Altrincham

  • Care Provided
  • Older Person Care
  • Dementia

Belong at Home Reviews in Greater Manchester (128)

9.7
Belong at Home has a Group Review Score of 9.7 (9.720) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Belong at Home must have a Review Score.

Overall Experience

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Review of

Belong at Home Atherton

from B W (Client) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very good. They are very pleasant to me. Also very helpful, they work very hard.
Management is very caring.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy with Belong at Home Atherton.


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Review of

Belong at Home Atherton

from I W (Brother of Client) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be very friendly and helpful to my brother. They are also punctual and understanding of his needs.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your experience with Belong at Home Atherton has been so positive and that your brother's needs are being met.


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Review of

Belong at Home Atherton

from I M (Daughter of Client) published on 29 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers are kind and caring. In particular, we are pleased that they use their initiative to promote good health and prevent problems. The family trust them to act in the best interest of Mum.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you for your very kind review. We are delighted to hear that you are confident in the care given by our Belong at Home Atherton team and will share this feedback with them all.


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Review of

Belong at Home Atherton

from Henry B (Husband of Client) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the service is excellent, the carers are always on time and look after my wife with a shower and dressing her. She looks forward to them in the morning as they are always pleasant.
She is showered and dressed and the bathroom is always left clean and tidy.
We have used another home care in
the past and Belong at Home is the best.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you very much for taking the time to provide this lovely feedback. It means a great deal to the team here and we are so pleased to hear you are so happy with the care provided by Belong at Home Atherton.


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Review of

Belong at Home Atherton

from Paul L (Friend of Client) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

In my opinion terrible, atrocious, appalling, inconsiderate, nosey, insincere, awful, bad mannered, two faced, unprofessional, untidy, poorly trained, in it for the profit, so no way would we recommend due to management.

Reply from Andrew Shield, Head of Operations (Belong at Home) at Belong at Home Atherton

Thank you for taking the time to share your feedback. While this was extremely disappointing to read, we do take all feedback seriously and aim to learn from it. As a not-for-profit organisation, Belong is focused on providing high-quality support and accommodation for older people and we welcome all constructive dialogue that helps us to improve our services.


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Review of

Belong at Home Atherton

from J B (Daughter of Client) published on 30 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum used Belong at Home Atherton's services for 7 months. She had never had care from none family members before but quickly took to the carers. The service provided was of the highest standard and very professional, but the carers were also very friendly and very empathetic towards Mum, which was greatly
appreciated. The service is well-led, and the managers hold care reviews and update regularly with any concerns. They quickly respond to telephone calls and emails. At a care review, the manager immediately stepped in to take Mum to the bathroom even though it was in between care sessions. We stopped using the service because Mum's health deteriorated and she needed to move to a care home.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you very much for taking the time to provide us with this great feedback. We are delighted that you found Belong at Home Atherton a valuable way of helping to support your mum. it's been a pleasure to have been able to assist her during this time and the team will be very pleased to hear your kind words.


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Review of

Belong at Home Atherton

from Stephen A (Brother of Client) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the level of service and the quality of care. The carers are always friendly and give support when needed. They are willing to go out of their way to provide extra help when needed.
Always a professional approach to handling any issues.
I have no complaints regarding the level of
service.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you for your kind feedback. We are so pleased to hear that you are happy with the level of service and support that our Belong at Home Atherton team provide. I will make sure that I pass your kind words on to the whole team.


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Review of

Belong at Home Atherton

from Audrey P (Daughter of Client) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belong at Home Atherton team is excellent. I cannot express how fantastic the staff and the management are, nothing is too much trouble for them. Whatever my mum needed they always put her needs first. They are excellent with her dementia and Alzheimer's side effects. They are trained and professional
also, they are like extended members of the family. They give all the family and also myself peace of mind that we couldn't wish for anyone else to look after my mum. They always contact myself and brother if Mum ever has or needs anything. I would recommend Belong at Home Atherton to everyone. Thank you for doing a brilliant job.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you for taking the time to submit such a wonderful review. We aim to maintain high standards at Belong at Home Atherton; we are so delighted to hear this has been your experience and that your mum is receiving the care and attention that she needs. I will make sure your kind words are passed to the all of our Belong at Home team.


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Review of

Belong at Home Atherton

from G G (Daughter of Client) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are wonderful carers. My mum thinks they are all great and do everything she needs. They are easy to contact and she feels like they are family.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you for such lovely feedback. We are overjoyed to hear your mum is happy with our service and feels like we are family. I will make sure your review is passed on to the entire Belong at Home Atherton team.


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Review of

Belong at Home Atherton

from Katherine G (Daughter of Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad received from Belong at Home was outstanding. All the staff are extremely friendly, kind and professional. They went above and beyond, sometimes in challenging circumstances. Any medication changes were dealt with immediately - nothing seemed too much trouble. From day one, I had complete
confidence that Dad's needs would be met and his care would be of the highest standard. I can't thank the staff enough for the care and love they showed my dad and the support they gave me. I would 100% recommend Belong at Home Atherton.

Reply from Lesley Bailey, Area Manager at Belong at Home Atherton

Thank you so much for this lovely review! It was a privilege for the Belong at Home Atherton team to support your dad. Knowing that you had such confidence and trust in their professionalism will mean a great deal to all of them.


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Review of

Belong at Home Wigan

from Janet A (Daughter of Client) published on 21 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad’s mobility has deteriorated in the past few weeks, along with his dementia.
He is repeating himself more but the carers who come to him have been kind and patient, talking to him and answering the same questions he repeats throughout their visit.
If they are worried about him they contact the
family straightaway with their concerns.
They all go above and beyond to care for Dad, enabling him (as he wishes) to stay in his own home.
I can not thank them and praise them enough.

Reply from Sophie Walls, Area Manager at Belong at Home Wigan

Thank you for taking the time to submit your review of Belong at Home Wigan. We are so touched by your kind words and will aim to keep our services to such high standards and continue to support your dad in the best way possible.


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Review of

Belong at Home Wigan

from J M (Client) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is absolutely wonderful when Belong at Home arrives in the morning. Vital physical care but also lots of interesting mental stimulus, laughter, giggles and smiles!

Reply from Sophie Walls, Area Manager at Belong at Home Wigan

Thank you so much for taking the time to post this feedback. We aim to maintain high standards at Belong at Home Wigan; we are so delighted to hear this has been your experience.


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Review of

Belong at Home Wigan

from K C (Client) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service all the carers are very good with me, well satisfied.

Reply from Sophie Walls, Area Manager at Belong at Home Wigan

Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy at Belong at Home Wigan.


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Review of

Belong at Home Didsbury & Altrincham

from A C (Daughter of Client) published on 8 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Belong at Home has been wonderful in helping us as a family to support Mum in her own home after her dementia diagnosis. That is what she herself wanted and we feel so lucky to have found Belong. The caring and well-trained team is incredibly dedicated, creative, kind and resourceful. I have no hesitation
at all in recommending them to others and know they will always have Mum’s best interests and those of her family at heart.

Reply from Emma Gorton, Area Manager at Belong at Home Didsbury & Altrincham

Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our daycare service a valuable way of helping to support your mum. Thanks again for choosing Belong at Home Didsbury; it's a pleasure to have your e.g. Mum with us.


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Review of

Belong at Home Didsbury & Altrincham

from N C (Daughter of Client) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Belong at Home provides our family member with excellent care. We had to use other providers as well until recently, as we needed more cover than Belong could provide, and they were all awful and we didn't feel we could trust them to give medication, follow basic instructions or even turn up. Belong
has always been reliable, communicative and flexible. We feel like our family member is getting a very high standard of care and we trust Belong to do everything we need, enabling our family member to stay at home and have as good a quality of life as possible. The carers are all lovely, well-trained, and genuinely care about our family member. They make a lot of effort to do things with our family member to support them and stimulate them, whilst making them fun, such as crafting, cooking and walks.

Reply from Emma Gorton, Area Manager at Belong at Home Didsbury & Altrincham

Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your relative's experience at Belong at Home has been so positive, and trust that it will continue to be so. I will make sure your kind words are passed on to the team.


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Review of

Belong at Home Didsbury & Altrincham

from K C (Daughter of Client) published on 13 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate the care that my mum receives highly enough. The team supports her to stay active and happy in her home, supporting her to cook and keep up her artistic interests, always going out of their way to give her the best possible care. We couldn't wish for a better team of carers.

Reply from Emma Gorton, Area Manager at Belong at Home Didsbury & Altrincham

Thank you for such lovely feedback. We are overjoyed to hear your Mum is happy with us and enjoying our services. I will make sure your review is passed on to the Belong at Home Morris Feinmann team.


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Review of

Belong at Home Wigan

from C C (Client) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, kind and considerate. Help with all my problems.

Reply from Sophie Walls, Area Manager at Belong at Home Wigan

Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong at Home Wigan team to know that this is appreciated.


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Review of

Belong at Home Wigan

from D E (Client) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, excellent and willing to assist with my requirements. Always kind and considerate. Thank you so much.

Reply from Sophie Walls, Area Manager at Belong at Home Wigan

Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our home care service a valuable way of helping to support you. Thank you for choosing Belong at Home Wigan.


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Review of

Belong at Home Wigan

from K B (Client) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints at all. Staff very friendly, efficient and will do anything for you. Always smiling. Would recommend them to anybody.

Reply from Sophie Walls, Area Manager at Belong at Home Wigan

Thank you for your positive feedback on the support provided by Belong at Home Wigan. We do our best to understand every customer and it is a pleasure to help you in any ways that you need.


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Review of

Belong at Home Wigan

from M S (Client) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very good, look after us very well.

Reply from Sophie Walls, Area Manager at Belong at Home Wigan

Thank you very much for taking the time to provide this feedback, which is valued by the team. We are delighted to hear that your experience at Belong at Home Wigan has been so positive and trust that it will continue to be so.


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Awards / Recognitions (7)

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