Home Care Providers Owned by New Concept Care & Nursing Ltd

8.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by New Concept Care & Nursing Ltd
Serving areas across the East Riding, North Yorkshire, York, Hull and North Lincolnshire, New Concept Care & Nursing Ltd are a trusted home care provider offering support to children and adults.

With an experienced and growing team, New Concept Care & Nursing are able to cater for a wide range of needs and requirements, offering the support people need to continue living safely in their own homes.

They pride themselves on person-centred care, offering a service that empowers people to live a better quality of life.

New Concept Care & Nursing Ltd Locations (3)

 

3 Home Care Providers owned by New Concept Care & Nursing Ltd

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Meadow Lodge Home Care Services

The Old Police Station, 9 Weeland Road, Knottingley, Knottingley WF11 8AQ 

9.3 5 reviews
"Meadow Lodge Home Care Services are exemplary and a shining example of best practice in the care industry. The support my dad has received…"   Read all 5 reviews

Established in 1994, Meadow Lodge Home Care Services to provide care which offers both long and short-term care packages tailored to the individual needs of older people, those with physical disabilities, learning disabilities and mental health problems.… Read more about Meadow Lodge Home Care Services

  • Care Provided
  • Older Person Care
  • Dementia
New Concept Care & Nursing Ltd

12 Beverley Road, Market Weighton, York YO43 3JP 

9.1 26 reviews
"Our daughter has lived in supported living for 10 years with two other clients. New Concept Care & Nursing have managed the Individualised…"   Read all 26 reviews

Established in 1992, New Concept Care & Nursing Ltd (NCCN) have two offices based in the town of Market Weighton in the East Riding of Yorkshire and in the town of Selby in North Yorkshire. Covering a wide geographical area stretching across the whole… Read more about New Concept Care & Nursing Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
New Concept Care & Nursing Ltd

7 Brook Street, Selby YO8 4AL 

8.0 7 reviews
"New Concept Care & Nursing have been providing outstanding care for my wife whilst we were on holiday. The whole company go above and…"   Read all 7 reviews

Established in 1992, New Concept Care & Nursing Ltd (NCCN) have two offices based in the town of Market Weighton in the East Riding of Yorkshire and in the town of Selby in North Yorkshire. Covering a wide geographical area stretching across the whole… Read more about New Concept Care & Nursing Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

New Concept Care & Nursing Ltd Reviews (38)

8.8
New Concept Care & Nursing Ltd has a Group Review Score of 8.8 (8.778) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Concept Care & Nursing Ltd must have a Review Score.

Overall Experience

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Date Published

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Review of

New Concept Care & Nursing Ltd

from Toni S (Mother of Client) published on 20 September 2024
Overall Experience  Overall Experience 5.0 out of 5

Our daughter has lived in supported living for 10 years with two other clients. New Concept Care & Nursing have managed the Individualised Supported Living
and have always supported and listened to us as a family. The staff/carers always treat the clients with respect and dignity and go above and
beyond expectations to give them all a fun happy environment to live in. Thank you.

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your review. It's a pleasure to be part of your daughter's care.


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Review of

New Concept Care & Nursing Ltd

from Lee H (Husband of Client) published on 31 July 2024
Overall Experience  Overall Experience 5.0 out of 5

New Concept Care & Nursing have been providing outstanding care for my wife whilst we were on holiday. The whole company go above and beyond to help in any way they can. The management and all the staff are very friendly, helpful and caring. We would highly recommend New Concept Care & Nursing. 10/10.
Thank
you all.

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you we are glad you enjoyed your stay and look forward to seeing you both next year.


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Review of

Meadow Lodge Home Care Services

from S A (Daughter of Client) published on 29 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Meadow Lodge Home Care Services are exemplary and a shining example of best practice in the care industry.
The support my dad has received since employing this agency has been second to none, with all home care visits being met in line with his care package requirements. The care workers are exceptional
in the quality of care and assistance they provide and my dad’s remarkable rehabilitation since being discharged from the hospital in February is, for the most part, down to the care and attention he has received from them.
In summary, the Meadow Lodge Home Care team really care and deserves recognition for their service going above and beyond.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for your fantastic response; it is our pleasure to provide your dad with the highest quality of care.


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Review of

New Concept Care & Nursing Ltd

from C H (Mother of Client) published on 15 April 2024
Overall Experience  Overall Experience 4.0 out of 5

My daughter's review was in conjunction with her social worker's review. No issues raised, communication good and any issues prior to review dealt with swiftly and effectively. All care staff are of high quality and support my daughter in the things she likes to do.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for your positive feedback, it is very much appreciated. If you have any suggestions for how we can improve further please don't hesitate to contact us. Thanks again.


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Review of

New Concept Care & Nursing Ltd

from J C (Mother of Client) published on 20 December 2023
Overall Experience  Overall Experience 5.0 out of 5

The care team that visits my mum are amazing, kind and we appreciate their support so much.
Mum looks forward to their visits and their company throughout the week this also ensures she has contact with others and more importantly face to face contact. The team are our eyes and ears looking out for
Mum when we cannot do that it’s such a relief and reassuring to know that. Nothing is too much trouble for these people help is just a phone call away. For family like myself who do not live close by to elderly parents, it’s a godsend.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for such a fantastic review. We are honoured you have chosen the New Concept Care & Nursing family to provide care for your family member. We are really proud that we can provide you and your family with this much-needed reassurance and care for your loved one.


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Review of

Meadow Lodge Home Care Services

from K P (Mother of Client) published on 22 November 2023
Overall Experience  Overall Experience 5.0 out of 5

I cannot praise these ladies enough! In just a month, the difference they have made to my daughter is amazing.
They are very caring and take the time to actually ask her what she wants, not just walk in and do the minimum. They also make my life a little easier, so thank you very much.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

We are so pleased and honoured to be able to offer a high-quality service. Thank you for such wonderful feedback.


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Review of

Meadow Lodge Home Care Services

from Theresa B (Daughter of Client) published on 16 November 2023
Overall Experience  Overall Experience 5.0 out of 5

Mum always felt safe and cared for. The girls made it possible for her to just get on with her day without having to sit for hours after just getting dressed. Helping her keep her independence and showing dignity and respect. Still offering choices even though they knew what she would say. Beautiful
girls with hearts of gold and stories to tell. Mum enjoyed the chats. And spoke highly of all.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for such an incredible review. It is our pleasure to offer you and your family such a fabulous service.


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Review of

Meadow Lodge Home Care Services

from Jacky R (Client) published on 26 September 2023
Overall Experience  Overall Experience 5.0 out of 5

I have been cared for by Meadow Lodge carers since July having spent 16 weeks in hospital. They have helped me wash, dress and get around my current downstairs bedroom. I have advanced well with their care and now am no longer in need of carers. They have all been very efficient, caring and extremely
friendly and approachable. I would recommend the company and certainly use them again should the need arise. Special thanks to the carers who have been with me the most. Thank you.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for such a fantastic review. It has been a pleasure for us to support you back to independence. All the best, Jacky.


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Review of

New Concept Care & Nursing Ltd

from Sarah H (Daughter of Client) published on 12 September 2023
Overall Experience  Overall Experience 5.0 out of 5

New Concept Care has been involved with the care of my Mum for approximately three years. They give us as a family massive reassurance when we couldn't always be there for her and provided help with practical tasks and good company for Mum. More recently Concept Care were involved in Mum's more difficult
care needs. I highly recommend this company and as a family, we are highly satisfied with the service they offer.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for this fabulous review, we appreciate you taking the time to give us your feedback.


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Review of

Meadow Lodge Home Care Services

from Clare D (Daughter of Client) published on 23 December 2022
Overall Experience  Overall Experience 4.0 out of 5

The decision to appoint a care providing service for my mam, was no doubt the hardest decision, which brings along anxieties re guilt, doing the right thing, will they be nice to her and protect her dignity etc. I feel blessed and reassured to have such an amazing team in place. Any issues were/are
always addressed and sorted out. Carers and main point of contact genuinely carry out their duties as though they are caring for their own loved ones. Their interaction with my mam and myself/family, is commendable. I am definitely reassured to know they raise and act on concerns in my absence, immediately. They forward think and elevate pressures from myself/family, by always recommending, contacting and putting in place the appropriate agencies/services re doctors, physio, SALT team etc. Clearly caring, professional and experienced staff, who chase up all issues and concerns.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for taking the time to review our service for your mother, we are pleased to be able to provide you and your family with the support required.


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Review of

New Concept Care & Nursing Ltd

from D P (Son of Client) published on 3 November 2022
Overall Experience  Overall Experience 5.0 out of 5

New Concept Care & Nursing have been visiting my mum for over a year. All the carers she has are always helpful, respectful and also very patient with her. It's a weight off me knowing that she is being seen daily when I can't get there as I work long hours.

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Review of

New Concept Care & Nursing Ltd

from A P (Client) published on 3 November 2022
Overall Experience  Overall Experience 5.0 out of 5

I have been a service user of New Concept Care and Nursing for twenty years. I can't praise the whole team enough for all the care they have and are still giving me. Everyone whom I have contact with including ie carers, office staff and the assessment have always been kind, considerate and very helpful.
They not only help me physically but mentally too and I know I wouldn't be the same without their continued support. Thank you for your excellent care.

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Review of

New Concept Care & Nursing Ltd

from E E (Client) assisted by family/friend published on 3 November 2022
Overall Experience  Overall Experience 5.0 out of 5

Find New Concept Care & Nursing brilliant. The company is so helpful and we have no problems at all.

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Review of

New Concept Care & Nursing Ltd

from L W (Wife of Client) published on 30 October 2022
Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the times and standard of care.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to give us feedback. We really appreciate your kind words and pleased you are happy with the service.


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Review of

New Concept Care & Nursing Ltd

from S B (Client) published on 28 October 2022
Overall Experience  Overall Experience 5.0 out of 5

- Carers are attentive and respectful.
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
forgotten.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to leave us feedback, we are pleased you are so happy with our service and proud to be able to offer you a high-quality service.


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Review of

New Concept Care & Nursing Ltd

from P S (Client) published on 28 October 2022
Overall Experience  Overall Experience 4.0 out of 5

I have been using the service for about a year and I am very satisfied with them. They are very kind and also very helpful and caring. It is nice to chat with them as I am housebound and they would do more for me if I needed it.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to review our service. We are pleased that you feel the benefit of our service and are happy to be your provider.


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Review of

New Concept Care & Nursing Ltd

from Stephen G (Client) published on 26 October 2022
Overall Experience  Overall Experience 4.0 out of 5

I have always received first-class care. If I feel ill, the carer will always stay with me to make sure I could manage. If I feel down, the carer will stay and talk to me, sometimes over the time I am allocated.
I will never be able to thank them enough for the care they have shown me.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to provide us with your feedback! We are so pleased that you are happy with the service you receive and proud that the staff team show such professionalism and support to you.


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Review of

New Concept Care & Nursing Ltd

from L H (Client) published on 26 October 2022
Overall Experience  Overall Experience 3.0 out of 5

I have been using New Concept Care & Nursing Ltd for a few years now, and the care I have received is very good. The carers always do the things I ask them to do, and are dressed in their uniform, also masks.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to give us feedback; we are pleased to provide you with a service you are happy with.


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Review of

New Concept Care & Nursing Ltd

from Janice B (Daughter of Client) published on 20 October 2022
Overall Experience  Overall Experience 4.0 out of 5

Mum and dad are both cared for by New Concept Care & Nursing. The staff are very helpful and are always kind and polite. They try to attend at the times to suit mum and dad's needs. They only alter the attendance times if the staff are poorly or if staff are on their annual leave. My parents have more
confidence living alone in their home knowing the care team are always due to call, around four times daily. They are also aware New Concept Care & Nursing can be called upon at any time.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for your review, your positive feedback is greatly appreciated. We are proud to have had such a positive impact on your family's confidence allowing them to live more independently within their own home.


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Review of

New Concept Care & Nursing Ltd

from C W (Client) published on 17 October 2022
Overall Experience  Overall Experience 5.0 out of 5

The carers are always very helpful and polite. Very thorough with the job they have to do. I have no complaints about the service provided.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for your kind words. It's a pleasure to be able to provide your care service.


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Awards / Recognitions (0)

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Frequently Asked Questions about New Concept Care & Nursing Ltd

How many Agencies does New Concept Care & Nursing Ltd own?

New Concept Care & Nursing Ltd own 3 Agencies.

Which New Concept Care & Nursing Ltd Agencies have the highest review score?

Meadow Lodge Home Care Services, New Concept Care & Nursing Ltd & New Concept Care & Nursing Ltd have the highest review score.