Radfield Home Care in Hampshire | 1 Home Care Provider

Review of
Radfield Home Care Fareham, Gosport & Warsash
from Cliff A (Son of Client) published on 10 September 2024

Submitted via Website • Report

Overall Experience

A great service from Radfield and all of the management and carers. Excellent communication via phone and email makes it easy to plan and manage the arrangements. I would definitely recommend Radfield to anybody considering care for their loved ones.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from C W (Son of Client) published on 29 April 2024

Submitted via Website • Report

Overall Experience

Radfield Home Care provide an excellent service to both my parents, who both have dementia. The managers keep informed of any concerns. Always available to help and assist. Communication is great via text and emails. We receive weekly updates of staff rotas. Really good service.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for a great review, I'll share this with the team as I know how much it'll mean to them.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Brian P (Client) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

Radfield provide a competent home care service with friendly and happy staff, Timekeeping is good within the limits allowed. Bills, accounts and schedules are well managed.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for the review and I'm glad to hear everything is going well.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from H S (Wife of Client) published on 2 April 2024

Submitted via Postal Card • Report

Overall Experience

I have a carer five times a week to help wash and dress my husband and help him out of bed in the mornings. The carers are very kind and helpful, arrive on time and leave the bedroom tidy. They are a great help as he is very unsteady and unable to walk and it gives me more peace of mind to know he won't

fall.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the lovely review, we always try to help any way we can so it's great to hear when things are going well. I'll be sure to pass this on to the team.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from J M (Client) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience

Friendly, good and helpful.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your review, it is very much appreciated and I'll pass on the complement to the team.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Lynda K (Daughter of Client) published on 1 February 2024

Submitted via Website • Report

Overall Experience

A sincere thank you to all the staff at Radfield. I have found the service to be excellent, both the quality of care and the 'partnership' between client, carers and myself. A good rapport was established at the start of mum's care and the support has been mutually beneficial. Given mum's high level

of caring needs, the carers and management have risen to the challenges these have presented and mum has been very grateful and appreciative of the care she has received. Furthermore, I have been relieved of a considerable amount of stress and worry. Overall, a professional care company with a well-trained, empathetic kind caring staff. Once again, a heartfelt thank you.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your lovely comments. We strive to give the highest standard of support to all of our clients. It has been a pleasure to support mum and work closely with you to ensure her transition moving forward went well. We wish you all the best for the future.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Susan B (Daughter of Client) published on 30 October 2023

Submitted via Website • Report

Overall Experience

All good - the staff are friendly and do their utmost to accommodate requests. Mum is happy with the service, and the carers arrive on time and do a brilliant job. I only use it occasionally, but feel confident that Mum will be looked after when I am away.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your lovely review; our team always try to do the best we can, and it's great to hear that both you and Mum think so too.
I'll be sure to share this with the team.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Dorothy S (Wife of Client) published on 16 August 2023

Submitted via Website • Report

Overall Experience

I have found the staff at Radfield Home Care Fareham, Gosport & Warsash
to be very caring, professional and highly trained. The staff readily ask questions that are pertinent to my husband’s care, they also make suggestions that may help in delivering his care.
In a recent family emergency, Radfield

stepped in to help and took a great deal of stress from us knowing that David was being looked after by trusted carers.
David reacts positively to the carers which is great. If he is having a grumpy day they also know how to handle him - again this is very reassuring.
Overall I only have positive things to say about Radfield and the staff.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your wonderful feedback. It is lovely to hear how positive the care has been for you and your husband, I know the team really enjoy visiting you both and I'll be sure to pass this on to them.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Robert L (Son of Client) published on 14 May 2023

Submitted via Website • Report

Overall Experience

The professionalism and support Radfield Home Care has provided to myself and sisters in helping care for Mum in her home has been excellent. From the initial ease of contacting them to managing changes to her needs, the level of communication has been really good. A recent example of their flexibility

has been providing extra support following a cataract operation, this was organised and implemented without fuss. The carers are cheerful, patient and reliable. Overall 5 stars for the manager and her team!

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the fantastic review of our service, we do try our best to be as flexible as possible to meet everyone's needs and so it's great to hear that for your mum and family as a whole, you are happy with the service provided. I'll be sure to pass the compliments along to the team and manager too as I'm sure they'll love to hear this.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Jeannette G (Client) published on 11 May 2023

Submitted via Website • Report

Overall Experience

I find the careers very pleasant and helpful. They are always smart and clean, I really don't know what to say. The charge for the service seems to be dearer than anyone else, but you get what you pay for.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the review, it's always lovely to hear that our clients see the value in our service and to see that you are enjoying having our team in place.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Gillian K (Daughter of Client) published on 10 May 2023

Submitted via Website • Report

Overall Experience

This was our first time using a care provider and we must say that it has been a very positive experience. The manager was extremely helpful and took the time and patience to answer all of our questions and address any concerns we had.
The carers are friendly, cheerful and provide Mum with the help

she needs to remain in her own home.
We pay for these services via online bank transfer and it is both easy and convenient.
We would thoroughly recommend Radfield Home Care to anyone looking for a care service provider.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for a lovely review, it's great to hear Mum is enjoying the care and that it's been an overall positive experience. I know our carers love going in to see Mum too and I'll defiantly pass this compliment on to our manager and team.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from J M (Daughter of Client) published on 24 April 2023

Submitted via Website • Report

Overall Experience

Radfield Homecare has been a great experience for my family. As first-time users of homecare, we have found them to be extremely professional, friendly, helpful and a great reassurance that Mum is receiving the assistance she wants. The staff visiting at home have worked with Mum to regain her independence

while still giving a cheerful and professional helping hand to keep her and her home on the go. Rotas have been set to suit Mum and requests for changes have always been met with a positive response. Mum has been kept up to date with the carers calling on her and enjoys the positive communication she has with them. The billing for services is accurate and payment is made easy by bank transfer. Radfield came along at just the right time for us, a professional and extremely friendly team with a really positive attitude.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you so much for taking the time to share your experience with Radfield Home Care. I’m thrilled to hear that our team has provided such great care to your family and that you’re happy with the level of professionalism, friendliness, and helpfulness that our staff has shown, I’ll be sure to pass this on to them. It’s great to know that your mum has been able to regain her independence with the help of our carers, while still receiving the assistance she needs. I’m also glad to hear that our billing process has been straightforward and easy for you. We appreciate your feedback and look forward to continuing to provide the best care for your family.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Ann B (Client) published on 17 March 2023

Submitted via Website • Report

Overall Experience

I would just like to thank the Radfield Home Care company for making my mum’s end-of-life care as comfortable as possible, building a bond with Mum along with daily support from family.
Mum looked forward to seeing them, their kindness and care was excellent, going above and beyond.
As a family, we

would not have managed without them to enable Mum to remain in her own home as she had wished.
The management team, especially the registered care manager, have been in constant contact throughout to see if there was any more they could do. We could also ring them at any time with instant response and support.
Even now, after the loss of Mum, the care manager has made contact to see how we all are.
I cannot recommend more highly the excellent care provided by the company.
A big thank you from all the family.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for such lovely words. The care professionals and our manager really do appreciate them. Although this has been a difficult time, it has been our privilege to have been able to help support and care for your mum and family.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Joseph C (Client) assisted by family/friend published on 9 March 2023

Submitted via Postal Card • Report

Overall Experience

I think the care I get is very good and professional. Carers listen to my concerns.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thanks for the great review, I know our team love coming in to see you and I'll be sure to pass this on to them.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Betty B (Client) assisted by family/friend published on 23 February 2023

Submitted via Postal Card • Report

Overall Experience

I have 4 care calls a day. I 100% rely on carers to do everything for me, from washing, showering, dressing and drugs. The carers do everything with a smile. They are always very kind, sympathetic, polite and happy. Sometimes my carers are the only people I see all day and with Radfield carers I look

forward to them calling.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for such a fantastic review. We are really pleased that you have such a high opinion of our carers and enjoy their visits as much as they enjoy coming to see you.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Valerie I (Client) published on 16 December 2022

Submitted via Website • Report

Overall Experience

I enjoy the service Radfield Home Care provides. I feel I am able to be more independent with the help of care professionals. The team are very respectful and helps me with all my needs. The team are a great bunch and I'm happy to receive their care

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you so much for the kind words. It's been a pleasure to look after you and watch your independence grow.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from E H (Client) published on 16 December 2022

Submitted via Website • Report

Overall Experience

I am very pleased with Radfields Home Care. All my carers are compassionate and professional. I enjoy having a good chat with the staff and we have a great laugh. The carers also make a great cup of coffee!

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you so much for your kind words. I am pleased that you have found our staff very helpful and built a great relationship with them and I'm sure they will continue to make you great cups of coffee with many more laughs.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from J C (Client) published on 12 December 2022

Submitted via Website • Report

Overall Experience

I hands down love Radfield Care Company they are very professional and kind to myself and my family. Their willingness and commitment to the care they give go beyond anything I expected. I would recommend them to anybody who would be considering home care. Thank you to the young girls and young men

who have cared so well for me, and thank you Radfield.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for such a lovely review! It really does mean the world to us that you are so happy with our team and I'll be sure to let them know.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Robin G (Client) published on 14 November 2022

Submitted via Website • Report

Overall Experience

I don't know where you find them I have never found people so nice and understanding. I really enjoy the service they provide and can always rely on the staff to be caring and very helpful. They are a fantastic team.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your wonderful feedback. It's great to hear you are so happy with our service, our Care professionals are always trying their best. I will make sure the rest of the team receives this feedback.

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Review of
Radfield Home Care Fareham, Gosport & Warsash
from Barbara B (Client) published on 11 November 2022

Submitted via Website • Report

Overall Experience

I have a visit from a carer once every day. The carer asks me how I am feeling. I am helped with a shower, I can wash parts of my body myself and the rest will be done by the carer. They always have a chat and make me feel secure. I am helped to get dressed with the clothes I cannot manage myself. The

carer always asks if there is anything else they can do to help me.

Reply from Jason Hoffman, Director at Radfield Home Care Fareham, Gosport & Warsash

Thank you for your kind review. I am really glad to hear you are pleased with the support provided and to hear you find the team friendly and helpful. Thank you.

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Home Care Provider Owned by Radfield Home Care in Hampshire

Radfield Home Care Locations in Hampshire (1)

Radfield Home Care Reviews in Hampshire (22)

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Radfield Home Care Fareham, Gosport & Warsash

Awards / Recognitions (7)

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