Radfield Home Care in Leicestershire | 2 Home Care Providers

Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Michael S (Son of Client) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to write a review on behalf of mum. It is amazing to hear the reaction mum has to the carer coming to see her and that it has positively impacted her. I will share your feedback with the wider team and we will keep striving to support mum in the best way.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from Stephen H (Son of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

My sister and I are really pleased with the care Radfield Home Care Leicester East, Groby & Oadby provide to our mother.
Always willing to do that bit extra and also very knowledgeable in their field and general care.
Radfield also arranged for mum to meet her old friend who she hadn't seen for quite

some time. They are now in touch on a weekly basis.
These small steps and gestures can make a huge difference to the outlook of their elderly clients.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. It was our pleasure that we could help and make a small difference in your mum's life. We are pleased that you are happy with our services.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Jayne J (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

Excellent service from the start.
Carers very friendly and caring - always approachable. Very helpful and accommodating when we had a few minor emergency situations. Office staff and management also very helpful and understanding.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to leave a review. I am so pleased to hear it was such a positive experience and the care and office staff have been helpful. If you need anything then please don't hesitate to contact the office team.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from P H (Client) published on 20 January 2025

Submitted via Website • Report

Overall Experience

I am beyond impressed with the home care services provided by Radfield. From the moment I reached out for help, the team was incredibly responsive and compassionate. The initial consultation was thorough, and they took the time to understand my needs, offering personalized care plans that suited me

perfectly.
The caregivers are exceptional - kind, professional, and truly dedicated to making a difference. They go above and beyond to ensure comfort and well-being and assist with daily tasks. What stands out the most is their genuine care and attention to detail.
Overall, Radfield has exceeded all expectations. They provide exceptional care, and their team truly becomes an extension of your family. I wholeheartedly recommend their services to anyone seeking reliable, compassionate, and professional home care. They have truly made a positive impact on my life during my recovery.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. We are so pleased that you are happy with our services. We will continue to work with you to ensure we are consistently exceeding your expectations.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Sue M (Daughter-in-law of Client) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

Carers are always professional and caring towards my mother-in-law. Their visits are welcomed and break up the day for her. Nothing is too much trouble and any (rare) issues are dealt with quickly. All activities are carried out carefully and respectfully. The family are confident that my mother-in-law

is being cared for and looked after at times when they cannot do it themselves. Thank you so much.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for leaving a 5* review. We're delighted to hear that our carers have made a positive impact to mother-in-law. Our team is dedicated to providing compassionate and professional care, and we're honoured to be a part of her daily routine. We look forward to continuing to provide the highest quality care.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from J T (Husband of Client) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

Radfield staff are without exception caring and professional at all times.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for your kind words. We're delighted to read your review because it means that we are aligned with our slogan, 'exceptional care by exceptional people'. We will pass on your feedback to the care professional and will continue delivering care to a high standard.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from K N (Daughter of Client) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience

Radield has recently responded well to changes needed to make the care plan to suit Dad's needs and get to a team of care professionals. He and us are happy with it.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to write us a review. We are pleased to hear the care has been to a high standard and that Dad has responded well following the recent changes. If there is anything further we can do then please don't hesitate to contact the office team.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from S C (Daughter-in-law of Client) published on 11 October 2024

Submitted via Website • Report

Overall Experience

Radfield Home Care cared for both of my parents who both have dementia a couple of years ago so when we needed care for my terminally ill family member I knew immediately where to go. Even though we only used the service for about a month they were very supportive of our ever-changing needs and went

above and beyond to provide the support we needed. The carers were always on time, friendly, and treated my family member with great care and dignity at a very difficult time. The App provided us with in-depth information regarding each visit which we used when communicating with other health professionals regarding ongoing care.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. It was a pleasure to look after your family member- although we supported her for a short period of time, she touched our hearts with how kind and witty she was. I am pleased that we were able to support you during your time of need.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Valerie M (Wife of Client) published on 11 October 2024

Submitted via Website • Report

Overall Experience

We have been using Radfield Home Care for about 18 months, and have had several different carers over this period. As my husband's condition has deteriorated, we now have four visits daily, with two carers on three of these visits. We find almost all the carers to be efficient, friendly, well trained

and generally very professional. We couldn't manage without them.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for taking the time to upload a review. We are honoured to be the care company you chose to work with, to support your husband, and how lovely it is to hear about the relationship he has built with our care professionals over the last 18 months. We will be sure to share your feedback with the wider team and if there is anything more we can do as an office team then please feel free to contact us.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Steven F (Son of Client) published on 8 August 2024

Submitted via Website • Report

Overall Experience

Radfield Home Care provided daytime and nighttime care for my mother during her battle with Motor neurone disease (MND). Both my mum and dad had nothing but good things to say about all the carers and the service they provided. They often went above and beyond to help my parents during an extremely

difficult time. Everyone from the carers to the Company Director was so invested in my mum's wellbeing. It was so comforting for us as a family to know that such lovely and caring people were looking after my mum and taking some of the pressure off my dad. Thank you to all at Radfield Home Care.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to share your experience. We are deeply honoured to have been a part of your mother's care during such a difficult time. It means the world to us to hear that our team could provide comfort and support to your family. Your kind words about our carers and company director truly resonate with our mission to provide exceptional and compassionate care. We strive to go above and beyond for our clients and their families, and your feedback reaffirms our commitment. We understand how crucial it is to have trusted and caring individuals looking after loved ones, especially during such difficult times. Knowing that we could alleviate some of the pressure on your dad and provide comfort to your mum is incredibly meaningful to us. Thank you once again for your heartfelt review. We are grateful for the opportunity to serve your family and wish you all the best.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from S G (Wife of Client) published on 22 July 2024

Submitted via Website • Report

Overall Experience

I cannot praise the staff highly enough, we had an incident that I needed a carer for an evening at short notice and this was provided for us, she was an absolute star and coped extremely caring, kindly and efficiently with a difficult situation. A huge thank you to her.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for your wonderful review. We are delighted to hear that our staff was able to assist you promptly and effectively during a challenging situation. Our team takes great pride in providing caring and efficient support, and it's heartening to know that our care professional met your needs and exceeded your expectations. Your kind words will be passed along to her and the rest of our team. If you need any further assistance, please don't hesitate to reach out.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Peter B (Son of Client) published on 15 July 2024

Submitted via Website • Report

Overall Experience

Wonderful carers, inappropriate management with outrageous financial penalties for cancellation following a hospital admission.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for your openness with us on this matter. We greatly appreciate you rating the quality of our care so highly, though it is disappointing to see you rate the overall experience with our services so low. While we do not enjoy including cancellation fees in our care agreements, this practice, common among care providers, is necessary to ensure fair wages for our Care Professionals, who provide high-quality care. Our signed agreement with you outlines these fees, and we apologise if they were unexpected when the package was cancelled early. We strive to provide thorough and transparent care agreements and welcome any feedback on how we can better communicate them. We are always open to discussing the agreement further and will do what we can to improve your opinion of our service. Please feel free to contact us at 01509 426 037 or via the direct contact details provided previously. Please send your mother our best regards; it was a pleasure to support her.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from Mary N (Client) published on 30 May 2024

Submitted via Website • Report

Overall Experience

I've not had any problems with this care company. Staff would do what I ask them to do. They treat me with respect and promote my dignity and independence. I can always have a laugh with them. They are very reliable, no problem with time.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you Mary for your wonderful review. It's always a pleasure for the staff to visit you. I am pleased that you are happy with the services we provide.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from David P (Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

I am grateful for all they do. They are all very kind and friendly and they do such a good job making sure everything is done properly. I don't have to worry about who is coming through the door because I get on well with all the ladies and like to have a good laugh with them. I really do enjoy their

visits I am so thankful I have found such an amazing care provider, I have and I will always recommend Radfield to anyone who needs them.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. Its a pleasure to be able to assist you. The carers look forward to visiting you daily.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from J T (Client) published on 23 May 2024

Submitted via Postal Card • Report

Overall Experience

The team is supportive and helpful. Communication is good and the carers are cheerful. I look forward to my visits.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for the kind words. We are delighted that you are pleased with our services and find the team helpful. Thank you.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from B G (Daughter of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

Radfield have adapted to provide the most appropriate care for our mother. Their carers are kind, compassionate and reliable. They will do the jobs our Mum requests of them, find jobs or just stay and chat. Their help means that Mum can remain independent in her own home.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to review us. I'm really pleased to hear mum is happy with the care recieved and that the carers have been kind and compassionate on their visits. They have definitely built a lovely relationship with her and even enjoyed carrying out the relevant physio exercises to keep her mobile.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from M C (Client) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience

I would recommend Radfield to those who really need care. The carers look after you, they are kind and caring. I feel respected and having them come makes me feel less vulnerable.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for the kind words. We are so pleased that you are happy with our services and would recommend us. It's a pleasure to be of assistance to you. Thank you.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from J W (Client) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience

I cannot praise the staff highly enough. They are really caring and respect you and nothing is too much trouble. As I haven't got any family, they make you feel like family.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thanks so much for the 5* review. I will be sure to share this feedback with our hardworking care staff and office team. It's lovely to hear you have built an amazing relationship with us.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from E B (Client) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

I enjoy the variety of carers and look forward to their arrival each morning. They are always keen to help us and give piecewise for any improvement. Contact with Head Office is always available and dealt with swiftly when necessary.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to leave us a positive review. I am very happy to hear that you look forward to the care staff in the morning and that the office team is reactive when supporting you. If there is anything further you need then please don't hesitate to get in touch.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from D S (Client) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

Once I had gotten used to your carers coming in to help me twice a day I have now accepted their help and expertise. The staff who have visited me have been courteous, patient, kind, and willing to help me with any task I am unable to tackle myself - all very frustrating for me! (Thank you to all the

Melton Team) Best wishes to you all.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you very much for leaving us a 5* review and that you find the care staff polite and helpful. I will be sure to share this feedback with the wider team. If there is anything you need in the meantime then please feel free to contact the office team.

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Home Care Providers Owned by Radfield Home Care in Leicestershire

Radfield Home Care Locations in Leicestershire (2)

Radfield Home Care Reviews in Leicestershire (57)

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

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