Home Care Provider Owned by Radfield Home Care in Merseyside

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Radfield Home Care in Merseyside

Only the locations & reviews in Merseyside for Radfield Home Care are showing below.

View the details of all 31 locations (with 1069 reviews) owned by Radfield Home Care

Radfield Home Care Locations in Merseyside (1)

 

1 Home Care Provider owned by Radfield Home Care in Merseyside

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Radfield Home Care Liverpool North, Sefton & Ormskirk

3 Mount Pleasant, Waterloo, Liverpool L22 5PL 

9.9 131 reviews
"Radfield Home Care have been helping with my mum regularly for 5 months now. Mum is in her late 90's and was recently diagnosed with…"   Read all 131 reviews

Offering exceptional home and live-in care services, Radfield Home Care Liverpool North & Sefton commits to delivering compassionate and high-quality care. Services include personal care, meal preparation, housework, and dementia care, designed to meet… Read more about Radfield Home Care Liverpool North, Sefton & Ormskirk

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Radfield Home Care Reviews in Merseyside (131)

9.7
Radfield Home Care has a Group Review Score of 9.7 (9.731) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.

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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J S (Client) assisted by family/friend published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful and caring team. Very helpful and look after me very well. Always take time to talk to me and I feel very cared for. Thank you Radfield.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for taking the time to provide such a positive review - we really do appreciate it.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Susan R (Daughter of Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radfield Home Care have been helping with my mum regularly for 5 months now. Mum is in her late 90's and was recently diagnosed with dementia which is mild at the moment. She is also housebound but actually lives on her own. Radfield supply just the extra help I need so I know someone has been there
to make sure all is ok, and drinks and meals are provided but more importantly that mum has had some friendly company. The Radfield staff were very understanding and easy to talk to. A plan was tailor made for my mum and they take a lot of information on board to do this. Mum has found all the carers really friendly. It is no problem to pop into their office and ask questions or update things. They make you feel at ease and you also feel very secure with the service they provide.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for such a really positive review about our services. Providing high quality care is our objective and your feedback supports this, which is so good to read. I'm pleased the bespoke plan of care is effective and we love it when clients or families pop in for a catch up with us.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J J (Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased by the help given to me since when I first had carers.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for taking the time to provide such a positive review about our services. It's great to read that you are pleased with our services.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Colette G (Daughter of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers have been wonderfull with my mum. They go above and beyond . She came out of hospital before Christmas and radfield care stepped in to provide her care . I have felt happy knowing someone is going in to mum. Excellent care company would recommend to anyone .

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you very much for taking the time to review our services and provide such wonderful feedback about our care team. We understand how difficult it can be for families and we are here to help wherever we can. Thank you for the recommendations.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Barbara M (Daughter of Client) published on 20 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now moved into a Care Home but during the last 10 months in her own home Radfield care were indispensable. They were so caring, kind and respectful towards mum and made sure that she got washed and dressed, ate and drank, took her tablets and was comfortable. We were struggling to cover all
Mum's needs and Radfield carers gave us peace of mind. Communication was great and they often went above and beyond to make sure that Mum was safe and well - letting us know when there were any concerns. We would definitely recommend Radfield Home Care if you're looking for extra help for yourself or your loved ones.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We love reading reviews like this and all of your positive comments are truly appreciated. We are proud that our team had such an impact and we hope that your mum is settling into her new home.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from L W (Client) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the support I receive from Radfield. The carers are all so kind and caring.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for reviewing our services - it's a pleasure helping you to remain living independently.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Nicky G (Mother of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers from Radfield Home Care that come to help at home have been so lovely, sincere and very caring. They use their own initiative, they are very attentive and pickup his needs very quickly. Nothing is an effort. I have been able to run errands knowing my son is in capable hands.
Would
definitely recommend Radfield.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We really appreciate the review of our services. It's important families have a well deserved break within their caring roles. So, reading that you know your son is in capable hands while you run your errands is fantastic.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from E M (Client) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past years, I've been very pleased with the service I've received from Radfields. Any slight differences over time etc have been quickly sorted and everyone from the office down are willing to be as helpful as possible.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for taking the time to review our services and be so positive in your review. I'm pleased to see our office team are accommodating any timings in care visits, when required.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J M (Client) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since losing my independence and spending six months in hospital, I am delighted to be at home with the wonderful care and attention from my carers at Radfield. All who come to help are very kind and gentle. I look forward to their visits and being able to chat with each carer.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for taking the time to review our service and providing such positive feedback about our services - we are blessed to have such a fantastic care team delivering care outcomes to our lovely clients on a daily basis.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from F T (Client) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I much appreciate Radfields help with my everyday care. The staff are wonderful. Service excellent. Helping me through a difficult time.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for such a fantastic review - reading that the service is excellent is great and thanks again.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from C C (Client) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all the care staff. They attend to all my needs within the allocated time. They treat me with care and respect. They make sure I am safe at all times and do not leave me until they know I have everything I need for the rest of the day.
I look forward to their visits and I would recommend
them to anyone else requiring care for themselves or others.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We really appreciate you taking the time to review our services - your review represents key elements of what we aim to provide for our lovely clients.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from M M (Partner of Client) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers for my partner are wonderful. Nothing is too much trouble. He is really dependent now on them helping him and loves seeing them every day.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for your kind words - we are proud of our care staff and how they enrich our client's lives every day.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from T M (Client) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the service provided, especially when it comes to cleaning and ironing.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you very much for providing such a positive review - your home is beautiful and it's a pleasure helping you keep on top of your cleaning and ironing.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from H M (Daughter of Client) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is self-caring and independent however he has got a tad 'lazy' as he has got older. The daily showers, looking after his legs (varicose eczema). I have found Radfield Care invaluable i.e. give him a nudge and take the pressure off Mum and I. It is difficult as a family sometimes to push him to do
stuff he is not really keen on!

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for taking the time to provide such a positive and kind review - delighted to read that you are happy with our services.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from T M (Husband of Client) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service. Lovely carers.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for sharing such a positive review - reading that the service is fantastic is lovely.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from A D (Client) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, much appreciated.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you so much for such positive comments and that you think our service is excellent - we are delighted to read this.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from T B (Son of Client) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience has been very positive. The carers are reliable. The quality of information on the app is really helpful and the diligence of the office in contacting us about any issues has been very helpful.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thanks for taking the time to review us and we are delighted that you are really happy with the service.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from G H (Client) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Radfield has really helped me over the last couple of months since the loss of my wife. The staff are fantastic and the level of service is fabulous. Nothing is a problem for the staff. I would highly recommend it.

Reply from Denys Hall, Operations Manager at Radfield Home Care Liverpool North, Sefton & Ormskirk

We are really happy with such a positive review about the service, thank you so much. We have a dedicated team and I'm pleased you think the staff are fantastic.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from L A (Client) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable and punctual. They do my shopping twice a week. Probably increase for cleaning and use washer/drier.

Reply from Denys Hall, Operations Manager at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you very much for a positive review. We are here if and when you need us for any increases in services.


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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Sharon M (Daughter of Client) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would definitely recommend. Carers really look after mum, they treat mum with dignity, respect and kindness.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for taking the time to review the service and we are delighted to hear your comments about our staff treating your mum with dignity, respect and kindness.


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Awards / Recognitions (7)

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