Radfield Home Care in North Yorkshire | 2 Home Care Providers

Review of
Radfield Home Care Harrogate, Wetherby & North Yorkshire
from Gemma S (Daughter of Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience

Radfield Care looks after both my Mum and Dad and they are exceptional at what they do!
The staff treat our parents with respect and dignity and also really care for my sister and I.
I cannot praise them highly enough. They make all the difference.

Reply from Nathan Evans, Business Development Manager at Radfield Home Care Harrogate, Wetherby & North Yorkshire

Thank you so much for your wonderful feedback! It's an absolute privilege to care for your Mum and Dad, and we're delighted that our team has made such a positive impact. Your kind words mean a lot to all of us, and we're pleased we can support you and your sister as well.

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Review of
Radfield Home Care York & Rural
from Hilary S (Friend of Client) published on 21 January 2025

Submitted via Website • Report

Overall Experience

As friends and with comments from the lady receiving care we are pleased with the care provided by Radfield Homecare York. The staff are always pleasant and responsive to needs. Communication from the service is also efficient and it is easy to discuss any requests.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for your feedback. I am pleased to hear you have found the team so responsive and pleasant. We strive to ensure we adapt to our client needs as efficiently as we can as things change - whether that be small or large changes! We will be sure to share your feedback with the team.

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Review of
Radfield Home Care York & Rural
from Stella C (Wife of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience

We are recent clients of Radfield Home Care. From the very beginning we have been delighted with the care we have received and the support and care from both the care professionals and the office staff alike.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for your fantastic feedback. I am pleased to hear you have found the whole team, both in the community and office, to be so positive. We strive to deliver the best support possible, so this is wonderful to hear and we will share your comments with the team.

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Review of
Radfield Home Care York & Rural
from Val T (Daughter of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience

We have recently signed on with Radfield Home Care for care for my 91-year-old mother. Whilst we were initially nervous about strangers in the house, we have been delighted by the quality of care provided. The majority of the carers have been superb and my mum has enjoyed having a little bit of company

every day. My husband and I feel she is in safe hands.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

I am so pleased to hear the team has exceeded your expectations and have helped ease your initial nerves. It is wonderful to hear you feel mum is so safe and supported. Thank you for your feedback.

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Review of
Radfield Home Care York & Rural
from S M (Son of Client) published on 3 January 2025

Submitted via Website • Report

Overall Experience

Very grateful to the whole team who organised and provided care for my parents. Visits were reliable and timely. All the carers were kind and polite and established a good relationship. I would not hesitate in recommending. Thank you.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for you wonderful feedback. The team really enjoyed supporting your parents and building a relationship with them. I am pleased to hear you always found them some prompt and reliable. Thank you.

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Review of
Radfield Home Care York & Rural
from Angela G (Daughter of Client) published on 2 December 2024

Submitted via Website • Report

Overall Experience

I'm very pleased with the care Mum gets from the Radfield carers. The ones I've met have been lovely and are always polite and friendly. Any queries to the office are dealt with quickly and I'm never made to feel a nuisance even though I've had to change things at short notice a number of times. I would

recommend them to anybody looking for reliable and helpful care.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you. We will pass your feedback on to the whole team in the community and in the office. I am so pleased to hear how helpful and reliable you have found the whole experience.

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Review of
Radfield Home Care Harrogate, Wetherby & North Yorkshire
from R H (Son of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience

Radfield Care looked after my mum after a fall that resulted in a fractured humerus and reduced mobility and confidence.
A particular member of staff was fantastic in organising and helping at short notice and putting the overnight care into action and the two carers were very kind and caring to my

mum.
Great service and would highly recommend it.

Reply from Liz Morritt, Registered Manager at Radfield Home Care Harrogate, Wetherby & North Yorkshire

Thank you for this lovely review, it was a pleasure to support your mum and help her regain her confidence.

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Review of
Radfield Home Care York & Rural
from M H (Client) published on 15 November 2024

Submitted via Website • Report

Overall Experience

Following on from being involved in a serious car accident both myself and my mum have needed support from carers to help with daily living activities.
We have found that every carer who visits us are kind, helpful, and caring.
They are always willing to help in any way they can and nothing is too

much trouble for them.
I would highly recommend this company to anyone who is looking for a carer.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

I am so pleased to hear the team has been able to support both you and your mum so well following your accident. Thank you for leaving such kind feedback and your recommendation.

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Review of
Radfield Home Care Harrogate, Wetherby & North Yorkshire
from M C (Client) published on 16 October 2024

Submitted via Website • Report

Overall Experience

I have a C4 incomplete spinal injury. Radfield has matched me with a handful of great carers that I have good relationships with. They assist with showering, give me stretches, and dress me. We go for regular walks and they will help with shopping, cooking, collecting prescriptions, etc. If extra visits

are required they do their best to accommodate. I would highly recommend it.

Reply from Matthew Nutting, Director at Radfield Home Care Harrogate, Wetherby & North Yorkshire

Thank you so much for your lovely review! It is a pleasure to be able to provide support to you. I know the carers really enjoy their visits.

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Review of
Radfield Home Care York & Rural
from B H (Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience

Excellent service from Radfelds. Have had to make changes on a practically daily basis due to hospital appointments and they have always managed to sort something out. The carers have been helpful and usually willing to do other housekeeping tasks if there is time. A very good service provided with

a smile.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

I am glad you are so pleased with the service and we've been able to adjust to your needs as things change. Thank you for your kind review.

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Review of
Radfield Home Care York & Rural
from F K (Client) published on 19 August 2024

Submitted via Website • Report

Overall Experience

I have been very impressed by the Radfield experience and am grateful for such dependable support at a time of change and vulnerability. The carers are friendly, positive, cooperative and quickly adaptable to new situations and are skilled at making the best use of their time. I also like the blend

of experience that carers have shown and am impressed by students who choose to use practical placements related to their studies and potential careers.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for your kind feedback. I am so glad to hear how good you have found the support and the team of Care Professionals.

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Review of
Radfield Home Care York & Rural
from D T (Daughter of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience

Overall it has been a positive experience using Radfield. Mum seems happy with the carers and the overall care. The carers arrive on time and leave detailed feedback each visit so that I am fully aware of what has happened each visit. I have not met many members of staff but have found the ones I have

met to be very pleasant.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for your feedback. I am glad to hear your mum is happy with the carers and support provided, and the notes in the portal are highly detailed.

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Review of
Radfield Home Care York & Rural
from Andy D (Son of Client) published on 12 August 2024

Submitted via Website • Report

Overall Experience

Radfield stepped in to look after Mum in June at short notice. The team have been excellent ever since our first meeting. They quickly put a care package in place after assessing Mum's needs.
It runs like clockwork, very efficient. The carers look after Mum in a kind and caring manner, taking time

to ask how she is and engaging in her hobbies.
It's a relief to know that Mum is in safe hands. Everything is always left clean and tidy, bins are out etc. They just seem to know instinctively what to do and when.
The online portal is great as we can see from every visit how Mum is doing and the office soon call if they think there is something we should know.
We would have no hesitation in recommending Radfield to any prospective client.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for your lovely review. The portal for family members is a great tool and I am glad you are finding it so useful, along with communication from the office. We will pass on your kind feedback to the team.

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Review of
Radfield Home Care York & Rural
from Antoinette W (Daughter of Client) published on 1 August 2024

Submitted via Website • Report

Overall Experience

After being let down by a previous care company I was recommended Radfield Home Care by a friend. I only had two weeks to find good care for my 91-year-old mum who has always maintained that she would like to be looked after in her own home. I contacted Radfield who made the transition very smooth,

they gave me reassurance and confidence. The management could not be faulted. A very caring and understanding company. Excellent management skills. I have a care planning app on my phone and can see every visit and an up-to-date account of how Mum is doing. This is very reassuring. I also receive a rota list in advance, this tells me who the carers are for the week. The staff are always professional, they are very thorough whilst giving Mum care and understanding, she loves all her carers and looks forward to their next visit. Well done to you all at Radfield, I am so pleased for my mum to have the care she really deserves. Thank you.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

I am so glad to hear the whole team have been so positive and professional. Hearing your mum looks forward to her visits is wonderful to hear. We really appreciate your feedback and we will share it with the team.

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Review of
Radfield Home Care York & Rural
from Margaret L (Client) published on 20 June 2024

Submitted via Website • Report

Overall Experience

My experience of Radfield staff and carers is excellent. They have assisted in my learning to walk again while recovering from a broken hip, they have encouraged me towards leading a life where I can live safely and independently. Wonderful friendly girls!

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for your feedback, Margaret. It is fantastic to hear the team have supported you whilst recovering for your broken hip and you have regained your independence again. We will make sure your feedback is shared with the whole team.

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Review of
Radfield Home Care York & Rural
from Malcolm B (Partner of Client) published on 30 May 2024

Submitted via Website • Report

Overall Experience

All of the carers have been cheerful and helpful, always happy to go the extra step. With a need to get one of us ready for bed, and to get breakfast ready for both of us, they bounce from task to task with enthusiasm.

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Review of
Radfield Home Care York & Rural
from Alison R (Daughter of Client) published on 30 May 2024

Submitted via Website • Report

Overall Experience

Very pleased with all the carers who come to look after my father on a twice-daily basis.
They take time out to sit and chat with Dad, this brings interest into the house for him as he doesn’t get out.
They also do small jobs around the house which helps me as I run a very busy cafe, which means when

I come and see Dad, I don’t spend my time working I can spend time with him.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

It is great to hear your father's support is so positive. Thank you for sharing your kind feedback.

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Review of
Radfield Home Care York & Rural
from S Q (Daughter of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

I have found all of the carers to be professional, competent, caring, compassionate and very very pleasant.
Mum loves them all and loves to chat and find out what they have been up to in their time off/holidays. A lot of the new carers are very young but they are lovely to deal with and Mum is quite

happy to be in their care.
The management team are very approachable and handles any issues which may arise in a speedy and professional manner, I never have to worry about the response I will receive when I contact them. Having to rely on carers for a loved one is a stressful position to be in, but I can honestly say that Radfield does an excellent job of reducing that.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you for your feedback. It is great to hear the support your mum receives is so positive from the care team and office team.

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Review of
Radfield Home Care York & Rural
from S S (Daughter of Client) published on 16 May 2024

Submitted via Website • Report

Overall Experience

Fantastic and compassionate care provided. Supportive and helpful on the phone and via email initially to set up the arrangements. Would highly recommend to others and would use the company again if needs arise.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

I am pleased to hear how great you found our services and the ease of getting support in place. Thank you for your wonderful feedback.

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Review of
Radfield Home Care York & Rural
from Jan H (Daughter of Client) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience

Radfield Home Care York provides very personal tailored care support for Mum. Continuity of care has been excellent and has enhanced Mum's experience as they are familiar with her routines, preferences and are able to recognise changes in the way she presents which is so important to detecting any health-related

concerns. We as a family are delighted with the high standard of care support this wonderful company are providing.

Reply from Ed Gill, Director at Radfield Home Care York & Rural

Thank you, Jan - this is so kind of you. It is wonderful to hear the support is helping your mum so much.

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Home Care Providers Owned by Radfield Home Care in North Yorkshire

Radfield Home Care Locations in North Yorkshire (2)

Radfield Home Care Reviews in North Yorkshire (110)

Radfield Home Care Harrogate, Wetherby & North Yorkshire

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care Harrogate, Wetherby & North Yorkshire

Radfield Home Care York & Rural

Radfield Home Care Harrogate, Wetherby & North Yorkshire

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

Radfield Home Care York & Rural

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