Radfield Home Care in Shropshire | 1 Home Care Provider

Review of
Radfield Home Care Shrewsbury & Oswestry
from Jane B (Daughter of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

When Dad left hospital, we were anxious about how we would meet his care needs. Thanks to Radfield, Dad made a smooth transition home, achieving his post-surgery dream! Well briefed carers were on hand from Day 1 to reassure and advise. Carers show initiative, tailoring provision and passing key information

on to us and each other. A range of carers with different life experiences and thoughtful scheduling mean that there is a good mix of continuity and variety for Dad who can grow connections with carers during visits. Day to day, the app is brilliant, reassuring us that all is well and highlighting any necessary actions. The central team's oversight means that care is coordinated and responsive. Queries are dealt with quickly and requested changes accommodated. I wouldn't hesitate to recommend Radfield - there is an attention to detail and level of care that I didn't expect would be possible. With them, Dad can stay in his own home, in the community he loves, a great result!

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us such a positive review this is really appreciated. It has been our pleasure to be able to assist your Dad so that he remains in the community, connected to what matters the most to him.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from S L (Son of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

I chose Radfield as I liked each member of staff I interacted with when choosing a care provider for my 91 year old father.
Since the outset the experience has been fantastic. It's been more than a year since we started evening support for my father and it works superbly.
The carers are professional,

friendly but respectful and systematically patient and positive.
I feel my father is in the safest of hands when they come. One of his carers on the Radfield team is a national award winner. That says it all for me.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us a positive review. The care team that support your father really do enjoy spending time with him.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Andrew R (Son of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

We found Radfield Home Care to be very professional in all they did. The staff, both in the office team and all the carers were very pleasant to deal with and always acted positively to any concerns we encountered. We have no hesitation in recommending Radfield Home Care.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us such a positive review this really does mean a lot to us here at Radfield Home Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from G M (Father of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

My late wife, who was herself a social worker,, always spoke very highly of Radfield. When my son, who has a life limiting condition, started being really unwell and needed more care at home, I had no hesitation choosing Radfield. I've not been disappointed. The carers are kind and efficient, and, fair

to say, just wonderful in the case of the more regular carer we've had the pleasure of having. For their part, I've always found the office staff very helpful and accommodating. A highly commendable organisation.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking your time to leave us such a positive review, it really does mean a lot to us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from M D (Wife of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

Radfield carers have been looking after my husband for three years now and they have always carried out their work with skill and good humour. Always on time and complete their tasks to a very high standard, especially the personal care which has ensured that his skin is in excellent condition even

though he is confined to a wheelchair.
As my husband's dementia has become much worse recently they have really supported me in dealing with his challenging behaviour, and as he now needs full time nursing care in a residential setting I will be always grateful that I found such an excellent company to care for him, both at home and at the day centre where he looked forward to going every week.
Thank you everyone, those of you in the office who always made sure that I was alright and the visiting staff whose conversations I will miss very much. I cannot recommend you highly enough.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking your time to leave us such a positive review. It was our pleasure to support your husband in the last three years, our care team made such good connections with both your self and your husband. Please do keep in contact with us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Caroline M (Daughter of Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience

Delighted with the service received over the last 12 months and beyond. My father, the service user often becomes emotional and says he has the best care in the world.
Radfield listen to him (and his family) regarding his needs. They respond to these. There is a depth and consistency to the care

he receives.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to do a review. It has been a pleasure to support your father over the last 12 months.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Caroline E (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience

We have worked with the team from Radfield Home Care Shrewsbury continuously since 2021 supporting us in the care of both of our parents. They have provided us with a wide range of services ranging from short calls to check on well being, regular visits to maintain independence, longer companionship

calls to support a client with dementia, visits during hospital stays, overnight stays, through to and including 24/7 live in care and end of life care. I would have no hesitation in recommending them and have done so to friends and family members. They have been an invaluable support during some very difficult times and many of the staff have become friends.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for your review, it is greatly appreciated. It has been pleasure for our care team to be involved with your parents care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Jane P (Daughter of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience

Mum has been receiving a double handed call 4 times per day for almost 2 years with Radfields Home Care.
Without the dedication and care shown by the Radfield team, I have no doubt Mum would not be with us.
each member of staff greets Mum at every call treating her with respect and allowing her to

make choices, at times needing to gently persuade her to allow them to undertake personal care when she feels she doesn't require it.
Radfields may be more expensive than some other care agency but they are worth their weight in gold, nothing is ever too much for them.
Her skin is intact now unlike when she was discharged home from hospital with pressure ulcers and very underweight and this is all thanks to the excellent care Mum has been given. .

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you very much for taking the time to leave us a review, it has been a pleasure to be visiting Mum over the past two years we have formed a great relationship, and will continue to support Mum going forward.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Sandra H (Daughter of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience

We as a family are 100% happy with the care our mum receives, she has dementia and all staff are sympathetic and understanding of her needs. Staff also contact us if they think mum is having a bad day or if there is something different to report. Mum attends the day centre twice a week and this has

become her lifeline (for us as family also) everyone involved has become mum's extended family! Thank you everyone for your care and kindness shown to our mum!

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to leave us a review it is greatly appreciated. It's a pleasure to be involved with your Mum's care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from katie m (Daughter of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience

The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting

and chatting with Daddy as the company is always welcome.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us a review. The care professionals that visit Dad have formed a really good relationship with him which is lovely to see.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Sally L (Daughter of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience

Prompt, effective, excellent care givers who follow all instructions, carers listen to stories that my relative tells and are interested in her. There is a fabulous app to check visits and see what my relative has eaten and drunk that day, every item during the visit is communicated to the family through

the app, and communication with company is brilliant. Highly recommend.

Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to leave us a review it is greatly appreciated. It has been a pleasure to meet your relative and get to know her as a person.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Deborah G (Wife of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience

I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations

was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to write a lovely review. It means a lot to us and our carers to be able to support the client and their families at such a difficult time. Person-centred care, dignity, and respect are very important to us and I will pass your kind words to our wonderful carers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Derek G (Client) assisted by family/friend published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience

My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want

from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for the wonderful review, dignity, respect and privacy are very important to us and asking for consent to process allows the client to make changes if they would like on the day. Thank you once again, I will pass on your lovely review to the care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Erik N (Son of Client) published on 17 May 2024

Submitted via Website • Report

Overall Experience

Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they

were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to write a review. I am so pleased to hear you was very happy with all the care that was provided. Our care team work very hard to promote and encourage independence, and maintain a clients home to a high standard, so they can live comfortably and safe, knowing they have their team of excellent carers with them. I will pass on your lovely message to Dad's team. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Clare L (Daughter of Client) published on 17 May 2024

Submitted via Website • Report

Overall Experience

Radfield care team have been looking after my mum for the past twelve months. I cannot recommend them highly enough. Each carer treats Mum with respect and tends to her needs to the best of their ability.
It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there

are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for your wonderful kind review and for taking the time out to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in Mum's care. It is our pleasure to provide care for your mother. We will pass on your comments to our team, as they value such amazing feedback and we know it will be very much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from John J (Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience

Very good in all respects.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to write review, we are very happy to hear you are pleased with all of our care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Ruth A (Wife of Client) published on 20 November 2023

Submitted via Website • Report

Overall Experience

Radfield Home Care have been caring for my husband, who suffers from a complex and progressive illness, for some time now. The carers who visit are all kind and very respectful of his dignity which I find reassuring. They always go the extra mile willingly if necessary.
His skin is in excellent condition

largely due to the diligent application of various creams and they are quick to point out any areas of concern. This is particularly important considering his lack of mobility.
As his illness progresses his care needs keep changing and these have always been accommodated to suit.
Whenever I have had reason to contact the office I have been dealt with promptly and efficiently which comes from the good management which is very evident.
My husband attends Radfield Day Centre once a week and though he contributes less and less due to his illness he is still happy to attend which is great for both of us.
I would have no hesitation in recommending Radfield if asked.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for your very kind review and for taking the time to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in your and your husband's experience with us. It is a pleasure to provide care for your husband and it is a privilege every time we visit. We will pass on your comments to our team, as they value such amazing feedback and we know it will be very much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from I M (Nephew of Client) published on 20 November 2023

Submitted via Website • Report

Overall Experience

The experience of my aunt with Radfield has been excellent. My aunt finds the staff consistently kind, friendly and professional, and they enable her feel safe and secure in her own home. And we, her family feel very comfortable and assured that our aunt is safe and well looked after, and that Radfield

take care of her in the widest sense, and don't just deliver an agreed number of visits. Radfield are very responsive and proactive when we hit problems, responding flexibly and promptly.
We feel are very fortunate to have found Radfield, and we would recommend them to others.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to write a review for us. We take pride in delivering excellent care and promoting independence and encouragement throughout, putting our clients at the forefront of their care. I will pass your lovely comments on to the team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from Julie H (Daughter of Client) published on 4 September 2023

Submitted via Website • Report

Overall Experience

Following a diagnosis of terminal bowel cancer in late September 2022, Radfield Home Care was employed by the NHS to visit my father three times daily.
My father was incredibly impressed with the professional yet friendly attitude of the staff. I wholeheartedly agree, the staff I met when visiting

my father were unfailingly professional and friendly and treated my father with great kindness until he sadly died on February 17th, 2023. Indeed my father spoke warmly of his carers. The admin staff were always very helpful when I called on them for advice.
I would have no hesitation whatsoever in recommending the organisation.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for your lovely review. I will pass your kind words to all our staff who will be very happy that you feel they supported and cared for your father so well. Our staff always go above and beyond to be professional and supportive and as helpful as they can be.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Radfield Home Care Shrewsbury & Oswestry
from J P (Daughter of Client) published on 10 July 2023

Submitted via Website • Report

Overall Experience

I recommend Radfield wholeheartedly for exceptional care, professionalism and responsiveness. They supported my family with regular and reliable care over a long period and at the end, during a difficult time, were flexible and adaptive. They were there for us when we needed extra support and all their

staff were kind and caring. I trusted them not only to look after my most precious and loved relative, but to be a friend to them in their final days.

Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for your wonderful review. We encourage excellent communication between clients and family members and ourselves, so we all work well together to give exceptional care to our clients. I will pass on your very moving words to our wonderful team of care professionals and office team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Provider Owned by Radfield Home Care in Shropshire

Radfield Home Care Locations in Shropshire (1)

Radfield Home Care Reviews in Shropshire (58)

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Radfield Home Care Shrewsbury & Oswestry

Awards / Recognitions (7)

Loading

Loading

Loading

Loading

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers