Home Care Providers Owned by Radfield Home Care in West Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Radfield Home Care in West Yorkshire

Only the locations & reviews in West Yorkshire for Radfield Home Care are showing below.

View the details of all 31 locations (with 1069 reviews) owned by Radfield Home Care

Radfield Home Care Locations in West Yorkshire (2)

 

2 Home Care Providers owned by Radfield Home Care in West Yorkshire

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Radfield Home Care Wakefield & Huddersfield

Office A, 32 Bank Street, Ossett WF5 8NL 

9.8 80 reviews
"Radfield Home Care do their utmost to provide me with the best possible care, they make regular contact to discuss my overall care and if I…"   Read all 80 reviews

In Wakefield and Huddersfield, Radfield Home Care Wakefield & Huddersfield offers a comprehensive suite of services that includes live-in care, personal care, respite care, dementia care, meal preparation, and housework. These services are designed to… Read more about Radfield Home Care Wakefield & Huddersfield

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radfield Home Care North Leeds & Ilkley

56 Otley Road, Guiseley, Leeds LS20 8AH 

9.5 5 reviews
"I contacted Radfield Home Care to support my mum following her discharge from the hospital after fracturing her hip. From the first…"   Read all 5 reviews

Known for their award-winning live-in and visiting care, Radfield Home Care North Leeds & Ilkley is dedicated to providing high-quality care that meets a range of needs, including meal preparation, personal care, housework, and respite care. Each… Read more about Radfield Home Care North Leeds & Ilkley

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Radfield Home Care Reviews in West Yorkshire (85)

9.7
Radfield Home Care has a Group Review Score of 9.7 (9.731) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.

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Review of

Radfield Home Care Wakefield & Huddersfield

from R W (Client) assisted by family/friend published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Radfield Home Care do their utmost to provide me with the best possible care, they make regular contact to discuss my overall care and if I am satisfied with the service they provide. The staff are friendly and caring and I enjoy their company.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you for your kind words and for sharing your experience with Radfield Home Care. We're so pleased to hear that you feel well cared for and that our regular communication helps ensure your satisfaction. Providing a friendly and caring service is central to what we do, and it's wonderful to know you enjoy the company of our team. Your feedback means a lot to us and encourages us to continue delivering high-quality care and support. Thank you for choosing Radfield Home Care. Warm regards, The Radfield Home Care Team.


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Review of

Radfield Home Care Wakefield & Huddersfield

from M H (Son of Client) published on 13 December 2024
Overall Experience  Overall Experience 5.0 out of 5

The carers have been very supportive of our mother and this has helped to raise her mood and her overall wellbeing. The staff have achieved this by interacting with her to ensure she takes her prescription medication 3 times a day and eats a meal 3 times a day, along with keeping her hydrated which
is key to maintaining her health. Another aspect of their role is to interact with Mum and this, as simple as it sounds, keeps her mental health stable.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and for sharing your experience with our care team. We're thrilled to hear that the support provided to your mother has positively impacted her mood, overall well-being, and health. Ensuring she stays on top of her medication, meals, and hydration is a priority for us, and we're so glad this has contributed to maintaining her health. Equally, we understand the importance of meaningful interaction in supporting mental health, and it's wonderful to know that this has made a difference for your mum. Your feedback means the world to us and motivates our team to continue delivering compassionate and dedicated care. Thank you for trusting us to support your family.


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Review of

Radfield Home Care Wakefield & Huddersfield

from M Y (Daughter of Client) published on 11 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Very accommodating care company who have provided a tailored respite service specific to our needs, with friendly supportive staff that met our requirements. Staff attended at agreed times and contact prior and after the respite has been very consistent.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that our tailored respite service met your family's needs and that you found our staff friendly and supportive. Consistency and communication are key to the care we provide, and it's wonderful to know that our efforts have made a positive impact. We greatly appreciate you taking the time to share your experience, truly means a lot to our team.


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Review of

Radfield Home Care Wakefield & Huddersfield

from L B (Daughter of Client) published on 11 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I just wanted to add a few words about Radfield Home Care Wakefield & Huddersfield. I have used them for a couple of years now for my elderly mother and I'm so pleased to say that we continue to receive great care and attention from all the staff helping my mum and all the communications with them in
the Ossett branch. My mother always receives great care and she has not been let down once by attendance in the two years we have used Radfield.
We recently had a care review from the Field Care Supervisor of staff who was full of ideas about my mums situation and how best we can keep her at home safely. She was professional and friendly and very helpful. I live quite far away so it is wonderful to know that she is in very safe hands in Ossett.
I wouldn't hesitate to recommend Radfield to anyone looking for elderly care.


LB


Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to share your experience with Radfield Home Care Wakefield and Huddersfield. Your kind words truly mean the world to us. We are delighted to hear that your mother has consistently received great care and attention over the past two years. It is our top priority to ensure that she feels safe, comfortable, and supported, and it's wonderful to know that our efforts have provided you with peace of mind despite the distance. Your praise for the recent care review and the Field Care Supervisor's professionalism and helpfulness is especially heartwarming. We are always striving to tailor our care to meet the unique needs of every individual, and we're thrilled that you found the review valuable. Thank you also for recommending us-it's an honour to support your family, and we look forward to continuing to provide the highest level of care for your mum.


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Review of

Radfield Home Care Wakefield & Huddersfield

from David S (Son of Client) published on 25 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I'm my dad's eldest son and have been his primary carer for the last ten years. My dad suffered a major stroke at the age of 80. He is currently 90 years old. Throughout this period. To ensure my dad was/is getting the best care support he needs. I have had to obtain help and have done so from several
sources. This journey of support and care required has been a difficult one. Hence why I refer to several sources of care that have been used. Ten years ago I was extremely 'green'. To clarify I thought that getting quality care and support would have been quite a straightforward process. How wrong I was. During the last ten years I have received help from several of the large national care providers. I have received help on a 'live-in care basis'. I also and in the main have received care from private individuals. Ten years on and being involved first-hand with the care of my dad I know exactly what's required to be a quality carer. Speaking again from experience I also know that many carers and care companies exist who fall well short of any sort of reasonable standard. It's quite shocking knowing this fact. However, I am pleased to say that quality carers do exist. I know I've found the best. It's no surprise to me to learn that Radfield Home Care based in Ossett (covering the Wakefield and Dewsbury area) have won awards for the high standard of care they provide. Radfield provided night care for my dad for two hours every evening. They have been doing so for several months now. One of the best decisions I have ever made was getting in touch with Radfield. Quite simply Radfield's care standards are way above and beyond the others. For many years I have taken on private individuals, many of which have hit this level of care that we all want. However, having to manage them is in itself a major task. Radfield have taken that responsibility away from me. I feel confident that they never let me down. Radfield always arrived on time. All the staff are great. One staff member in particular always delivers. In my dad's own words... 'he is very meticulous and efficient'. He always makes sure I am comfortable before he leaves. There are three staff who look after my dad. All always arrived on time. They give my dad two full hours of night care every evening. They are all very polite, professional and very positive people. They deserve so much credit. The whole company, in all areas, are so professional. The manager, supervisor and office manager have played their part in making my dad's life as comfortable as possible. The carer mentioned earlier does deserve a massive thank you as he is Dad's main carer. Well done Radifled you are 'simply the best' and better than all the rest. Regards.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you for sharing your experience, we're so pleased to hear how our team has supported your dad and made a positive difference in his care. We understand how challenging it can be to find reliable, high-quality care, and we're glad we could provide the consistency and professionalism you need. It's wonderful to know our carers have been punctual, attentive, and dedicated, always ensuring your dad feels comfortable and well-supported. Your kind words about the entire team, from our carers to our office staff, mean a lot to us. We'll be sure to share your feedback with everyone involved, especially your dad's main carer, whose efforts you've highlighted. Thank you for trusting us with your dad's care and for taking the time to leave such a thoughtful review. If there's anything more we can do to support you, please don't hesitate to reach out.


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Review of

Radfield Home Care Wakefield & Huddersfield

from Martin S (Son of Client) published on 2 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Excellent service from everybody concerned. They provided care for my mum and dad who are both 93 years old. They said all the carers were kind, and considerate and treated them with respect. I would have no hesitation in using or recommending Radfield Care.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and feedback! We're delighted to hear that your parents had such a positive experience with our carers. Ensuring that they felt respected and well cared for is at the heart of everything we do. We truly appreciate your recommendation and would be honoured to continue supporting your family whenever needed.


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Review of

Radfield Home Care Wakefield & Huddersfield

from Gillian M (Relative of Client) published on 24 September 2024
Overall Experience  Overall Experience 5.0 out of 5

I have liaised directly with the field care supervisor (client lead) and a number of other workers/admin team on behalf of a 92 year old relative that receives daycare home support 3x a week. I have found the team to be extremely helpful and supportive regarding services and availability, taking his
needs into account at all times. We have both found the team to be friendly and approachable and have listened to our requests with care. The carers that provide the service have gone out of their way to meet his needs and comfort when visiting in the home, respecting his independence at all times.
Particular member of staff has been a regular carer visiting to provide support and is delightful and full of smiles. The field care supervisor has taken time when reviewing the service on a 1-1 with my relative and with his permission and understanding, has made contact with myself to update me with any outcome. We are extremely pleased with the service. Thankyou.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you for your wonderful feedback. We're delighted to hear that your relative has had such a positive experience with our team. It's great to know that both our carers and office team have been attentive, supportive, and respectful of his needs. Your kind words mean a lot, and we'll be sure to share them with the team. Thank you for trusting us with his care-it's truly our privilege!


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Review of

Radfield Home Care Wakefield & Huddersfield

from Y M (Wife of Client) published on 20 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband has been having care from Radfield Home Care now for the last 20 months. We have had 1st class service from day one.
All carers are very professional but also friendly and caring.
I can leave them to attend to my husband and know that he will be comfortable, clean and everything sorted
before they leave.
I would recommend Radfield to anyone. Thank you for a wonderful service.

Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words! We're thrilled to hear that you've experienced first-class service from our team and that our carers have been both professional and compassionate. Providing comfort and peace of mind to our clients and their families is our top priority, so your feedback means a lot to us. We truly appreciate your recommendation and are grateful for the opportunity to support your husband's care. If there's anything more we can do for you, please don't hesitate to reach out. Thank you again for your trust and support!


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Review of

Radfield Home Care Wakefield & Huddersfield

from H B (Client) published on 1 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Nice months ago I needed a lot of support following an accident. Over the following weeks, I received excellent support to become more independent and able to reduce the hours required. Management has been very helpful in tailoring when and how often I needed help. The team of support workers are all
efficient and do try to keep to the times set. I would highly recommend this service.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team could provide the support you need during your recovery. It's wonderful to know that our efforts in tailoring the assistance and maintaining efficiency have made a positive impact on your journey towards independence. Your kind words about our management and care professionals mean a lot to us. We strive to offer the best possible service and your recommendation is a testament to our team's dedication and hard work. With very best wishes.


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Review of

Radfield Home Care Wakefield & Huddersfield

from Graham F (Son-in-law of Client) published on 30 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been attending the daycare facility for a few months now, as living with us has made her very reliant on just myself and her only child. Radfield staff have picked up on her anxiety and have brought her out of her shell. The team are amazing very caring patient and understanding
of her needs.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

We are delighted to hear that your mother-in-law has had such a positive experience at our daycare facility. It's heartwarming to know that our dedicated team has been able to help her come out of her shell and feel more comfortable and confident. Our staff takes great pride in providing compassionate, patient, and understanding care and support, tailored to each individual's needs. Your kind words truly mean a lot to us, I will ensure your feedback is shared with our care professional team. Thank you for sharing your experience and for trusting Radfield with your mother-in-law's care. If you ever have any further feedback or need assistance, please don't hesitate to reach out. With very best wishes.


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Review of

Radfield Home Care Wakefield & Huddersfield

from Stephanie S (Granddaughter of Client) published on 30 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My grandma has been using the service for quite a while now. She seems to really enjoy meeting and interacting with other service users at daycare. The staff are always kind and helpful and really have knowledge of how to deal with any health needs the clients may have. Getting out of the house and
doing new things really helps to build her confidence, and I've been along to a few of the sessions myself and had a lovely time. I would definitely recommend them as a company as I feel they put the needs of each individual client first.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your wonderful 5-star review! We are thrilled to hear that your grandma is enjoying her time at our day centre and benefiting from the interactions and activities. It's great to know that our kind and knowledgeable staff are meeting her needs and helping to build her confidence. We appreciate your recommendation and are delighted that you've had the chance to join a few sessions and had a lovely time as well. Our team is dedicated to putting the needs of each individual client first, and your feedback reaffirms our commitment to providing exceptional care. Thank you for sharing your experience, and please feel free to reach out if you have any further feedback or need assistance. Best wishes.


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Review of

Radfield Home Care Wakefield & Huddersfield

from L B (Client) published on 24 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Proffessional in all aspects of their work. Always willing to do that bit extra. A great experience and well done. Always on time.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our care team. Our Care Professionals are dedicated to providing professional and compassionate care, and it's wonderful to know that their efforts made a difference for you. We always strive to go the extra mile and ensure that our clients are treated with dignity and respect. Your feedback means a lot to us, and we take pride in the high standards of care we deliver. I will ensure your comments are shared with our team. Thank you once again for sharing your experience! With very best wishes, Jackie


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Review of

Radfield Home Care Wakefield & Huddersfield

from M B (Client) published on 14 May 2024
Overall Experience  Overall Experience 4.0 out of 5

I haven't had any problems with carers, always happy to help. My only problem is the price.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to leave us a review, we are thrilled to hear that you've had positive experiences with our carers. We understand your concern regarding pricing and want to assure you that we strive to offer the best possible value for the exceptional care we provide. Our pricing reflects our commitment to fair wages for our dedicated staff, including a real living wage, travel compensation, and a competitive mileage rate. Additionally, we take pride in delivering a premium service with a focus on continuity of care, which we believe enhances the overall quality of our service. It's wonderful to hear that you've found our carers always happy to help. Your feedback is incredibly valuable to us, and we're pleased that your experience is in line with the many other positive reviews we've received. Knowing that our clients are consistently satisfied reinforces our dedication to providing exceptional care.


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Review of

Radfield Home Care Wakefield & Huddersfield

from Karen C (Daughter of Client) published on 3 April 2024
Overall Experience  Overall Experience 5.0 out of 5

The carers have now become regular, which helps Mum. They are following the instructions to make Mum's tea and keep her company and chat as she likes to talk.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to review our care services, I am delighted that you and your mum are happy with our care service, it is our pleasure to be able to support and assist your mum. I will ensure that your lovely feedback is shared with our care professionals. With very best wishes.


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Review of

Radfield Home Care Wakefield & Huddersfield

from Paul C (Husband of Client) published on 19 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I have used Radfield Home Care for three years and I'm totally satisfied with the care received. I have my own health problems and could not manage to look after my wife on my own. The carers are just that (they care). We use Radfield four times a day and are good friends with all of them and I would
thoroughly recommend their services to anyone looking for a care company to look after a loved one.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for taking the time to share your experience with Radfield. We are incredibly grateful for your kind words and thrilled to hear that you have had such a positive and fulfilling experience with our services over the past three years. I will ensure your kind words are shared with our full care team. With very best wishes, Jackie


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Review of

Radfield Home Care North Leeds & Ilkley

from Rachel M (Daughter of Client) published on 12 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I contacted Radfield Home Care to support my mum following her discharge from the hospital after fracturing her hip. From the first contact, the Radfield team were very responsive and understanding. This was the first time my mum had required any home support and the manager was very reassuring at the
first visit and gave my mum confidence at a very vulnerable time. The team were able to accommodate my mum at short notice at her preferred time of visits. My mum really appreciated a follow-up telephone call on one occasion when she had been unsteady to check she was ok. We really appreciated Radfield’s flexibility to reduce the visits over the next month as my mum’s strength and confidence returned. Many thanks for your support, we wouldn’t hesitate to use your service again.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you so much for this lovely review! It was an absolute pleasure to be able to support you both. We hope you remain healthy and independent for as long as possible but if the day ever comes again that you need support then you know where we are.


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Review of

Radfield Home Care North Leeds & Ilkley

from Julie M (Daughter of Client) published on 7 December 2023
Overall Experience  Overall Experience 5.0 out of 5

After a hospital stay, a bad fall and respite care in a care home, my mother wanted to return to her own home.
The best option for her to retain her independence was a live-in carer.
After speaking with several Harrogate agencies, I decided on Radfield Home Care. I could not be more impressed with
their dedication, professionalism and the time and effort they have taken to find experienced, well-trained and dedicated live-in carers. We have a regular four-week live-in carer and then a two-week live-in carer.
The owner and manager are amazing.
I feel that my mother has fantastic support from Radfield Home Care and the excellent carers they provide.
We have used this service for three months now.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you for such a lovely review. It is our pleasure to support such a lovely lady and see how well she is doing at home, where she belongs.


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Review of

Radfield Home Care North Leeds & Ilkley

from C W (Son of Client) published on 4 December 2023
Overall Experience  Overall Experience 5.0 out of 5

Dad, at 86 and living independently, had reached a time when he needed some additional help, particularly first thing in the morning.
We contacted Radfield and were very impressed with their polite, professional manner and service offering, which was very flexible to Dad’s needs.
A member of the team
turns up punctually every agreed morning and, with a smile, helps Dad get ready for the day ahead. His confidence has improved significantly, and I have peace of mind knowing that someone reliable will be there to help him.
We will have no hesitation in asking Radfield for additional help as and when the need arises.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you for such a lovely review. I am not sure who enjoys the visits more, the care team or your Dad. It is a pleasure to be able to support such a lovely man.


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Review of

Radfield Home Care North Leeds & Ilkley

from Kathryn H (Daughter of Client) published on 24 October 2023
Overall Experience  Overall Experience 5.0 out of 5

Excellent all round service. Friendly, reliable and competent staff who built a strong and caring relationship with my mum. All the carers are extremely professional. I would highly recommend Radfield Home Care.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you for such a lovely review! It was an absolute pleasure to provide the care and support to your mum and we will miss her, but hope she loves her new home.


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Review of

Radfield Home Care Wakefield & Huddersfield

from Jean R (Daughter of Client) published on 29 September 2023
Overall Experience  Overall Experience 5.0 out of 5

I am writing to recommend Radfield Home Care Wakefield & Huddersfield for the care and support they provided for my Mum during august/september when her long time cleaner suddenly stopped supporting Mum.
The prompt service and sensitive handling of Mum's situation was amazing. Within a few hours of
contacting Radfield they had agreed to provide additional support for Mum until we could resolve her situation. The office team were very proactive and caring. The carers who supported Mum were amazing (as always) and went out of their way to provide exceptional care. All of the Team are thoughtful and kind. Mum has more recently had pain in her back - the carers have filled hot water bottles for her and treated her with compassion.
My only wish, I could influence the Government to recognise the enormous contribution carers make to communities/lives and provide appropriate resources to pay for this invaluable service. This job requires an enormous amount of knowledge, skill and empathy.
Thank you.

Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield

Thank you so much for your wonderful recommendation, it means so much to us that we were able to support your mum and make a difference at a challenging time. It is our pleasure to deliver a kind and caring service and I will absolutely ensure your feedback is shared with our amazing team of care professionals as well as our lovely office team, this will make their day! Thanks again and with very best wishes.


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Awards / Recognitions (7)

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