Right at Home UK in Cheshire | 4 Home Care Providers

Review of
Right at Home (Mid Cheshire)
from K C (Daughter of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

Our previous care provider was not giving our mum sufficient care. Right at Home was recommended to us January 2025. Wow what a company. All the care staff are brilliant, treating Mum with dignity, they are kind and friendly and Mum, who has Parkinson's and Dementia has taken to all the staff. Unfortunately

mum has recently been rushed into hospital and put on palliative care. We were told by the hospital to bring her home as soon as possible, after cancelling the carers for 2 days, the management pulled out all the stops to reinstate the calls right away. Right at Home have been amazing with their care and compassion for mum and also to us the family. The management are all very professional and friendly and look after their staff and clients. They have kept in touch with us the family, giving us all the support we need to keep mum peaceful and comfortable. I would recommend Right at Home to anyone who needs a loved one well cared for. Wished we had been with them sooner.

Reply from Liz Jackson, Administrator & Community Engagement at Right at Home (Mid Cheshire)

Thank you for taking the time to tell us about your experience with Right at Home Mid Cheshire and our Homecare Team. Please know that your feedback is extremely valuable to us and we cannot tell you how thrilled we are to receive such an outstanding review. Thank you once again for your positive comments, it is our absolute pleasure to care for your Mum.

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Review of
Right at Home (Mid Cheshire)
from Joanna M (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Right at home cared for my Dad for nearly 2 years.
Dad looked forward to all visits and enjoyed the Carers company, infant so much so, they were often here longer as Dad loved to chat.
The Carers were also very helpful with maintaining his house, washing and even helping Dad with his shaving. They

were very adaptable if we needed to change visit times or cancel for any reason. We felt happy because Dad was happy with his care and that was the most important thing. Thank you for your help.

Reply from Liz Jackson, Administrator & Community Engagement at Right at Home (Mid Cheshire)

Such lovely words, and we are so very grateful for all your kind comments. It inspires us to receive such wonderful feedback and we are so blessed to have been able to support Dad and to know that he was happy with the care we provided and also yourselves as a family. Right at Home Mid Cheshire will be honoured to feed this back to all our Caregivers and staff, thank you.

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Review of
Right at Home (Mid Cheshire)
from E E (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Dad has required extra support recently with additional appointments. This has successfully been covered by each carer with their usual courtesy and respect towards him and his individual needs. They pick dad up promptly at the pre-agreed time and then, if required, feedback any information to us afterwards

Thank you

Reply from Liz Jackson, Administrator & Community Engagement at Right at Home (Mid Cheshire)

We very much appreciate your amazing review and comments, thank you so much. All of our care is person centred and we understand how important it is, that Dad gets to his appointment's in good time. Please do hesitate to let us know if there is anything else we can do in addition to support your Dad. Thank you once again for your 5-Star review.

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Review of
Right at Home (Mid Cheshire)
from Lisa W (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

The carers at Right at Home have been exceptional with my parents. They are professional and always extremely kind, cheerful and patient. My parents enjoy their company and look forward to their visits, and they benefit from the reassurance and gentle assistance they provide. It is so reassuring to

know my parents are in such good hands.

Reply from Liz Jackson, Administrator & Community Engagement at Right at Home (Mid Cheshire)

Thank you, we are deeply touched to receive such a wonderful review. We will of course, pass on your appreciation and lovely comments to our Caregivers, who are always grateful to receive such positive feedback. We are delighted to know that everything is going well and that you have peace of mind knowing that your Mum and Dad are in good hands and always will be. Thank you again for your kind words.

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Review of
Right at Home (Mid Cheshire)
from L L (Daughter of Client) published on 24 February 2025

Submitted via Website • Report

Overall Experience

We engaged Right at Home in September 2023 and despite a few hiccups (which were ironed out quickly) and getting the right fit between Mum and her carers, the help Mum received was amazing. I want to praise highly two members of staff in particular for their care and then two other members of staff

for their love, care and compassion at the end of Mum's life.
Would I recommend Right at Home - Absolutely.

Reply from Liz Jackson, Administrator & Community Engagement at Right at Home (Mid Cheshire)

We can't thank you enough for your most generous feedback, and positive 5-Star rating! It's feedback like yours that motivates our Team to always strive to improve ourselves and continue delivering quality, trustworthy and reliable service. We are happy to know that your Mum received amazing care and getting the right support for her was our top priority. It was our privilege and your wonderful comments will be shared with the Team. Thank you again.

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Review of
Right at Home (Mid Cheshire)
from Nicola T (Daughter of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

All the staff were amazing, polite and supportive, they were so caring, and my dad loved seeing them each day.
I would highly recommend them to anyone who may need the care and support for their loved ones or themselves.

Reply from Liz Jackson, Administrator & Community Engagement at Right at Home (Mid Cheshire)

Thank you so much for your lovely feedback, we do really appreciate your comments, especially knowing that Dad looked forward to seeing the girls every day. We will of course inform them, as the feelings were mutual. Our team is committed to delivering high-quality service, and your positive feedback is a great encouragement to us. Thank you from all of us here at Right at Home Mid Cheshire.

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Review of
Right at Home (Mid Cheshire)
from G C (Daughter of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience

My dad was escalated to end of life care it enabled him to come home from hospital something he and we really wanted for his final days. Luckily for us Right at Home were the care provider. The management team were excellent, they explained the procedure and answered our many questions. Although my

dad was only at home for ten days the care he received was second to none. Everyone of 'the girls' (as we called them) were so professional kind and caring towards him. You would have thought they had known him for months not days. They always addressed him by name talked to him and shared a joke. To know my dad had such excellent care and his last few days were peaceful was a great comfort to us. Minutes before the evening carers arrived my dad passed away. They were wonderful and stayed with my brother until the district nurse arrived to confirm the death. I would recommend Right at Home for their professional caring and friendly service, we couldn't have done without them.

Reply from Liz Jackson, Administrator & Community Engagement at Right at Home (Mid Cheshire)

Thank you for taking the time to share your positive experience with us, your feedback and 5-star rating has made our day and we will most certainly pass this on to our dedicated team of Caregivers. We're grateful for your kind words and happy to know Right at Home Mid Cheshire met your expectations. Our Caregivers and staff take great pride in their work and make every call person centered and your Dad was no exception. It was our privilege to be a part of his life and to ensure we also supported yourselves as a family. Thank you for your heart-warming comments.

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Review of
Right at Home (South Cheshire)
from Sylvia E (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased to see whoever comes. Outstanding care received, never have any problems.

Reply from Caron Ratcliffe, Registered Manager at Right at Home (South Cheshire)

Thank you for this lovely review, we will be sure to share this with the whole care team in Nantwich and Crewe.

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Review of
Right at Home (South Cheshire)
from Jennifer S (Wife of Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased with all the care we receive, all the carers are very good with my husband. I can turn to any of them for any help I need.

Reply from Caron Ratcliffe, Registered Manager at Right at Home (South Cheshire)

Thank you for such a lovey review of our services. We are so pleased that the experience you and your husband have had from our care team has been such a positive one and we will pass this onto our wonderful caregivers.

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Review of
Right at Home (North Cheshire & Leigh)
from F W (Daughter of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

The ladies from Right at Home were absolutely fantastic with my mum. I could not thank you enough for their care.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for your feedback and kind words, it is greatly appreciated.

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Review of
Right at Home (North Cheshire & Leigh)
from L C (Wife of Client) published on 31 December 2024

Submitted via Postal Card • Report

Overall Experience

Your staff gives us everything and more.

Reply from Elle Hilton, Administrator at Right at Home (North Cheshire & Leigh)

Thank you for your lovely review, we really appreciate it! Kind regards

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Review of
Right at Home (Mid Cheshire)
from Ruth G (Daughter of Client) published on 31 December 2024

Submitted via Website • Report

Overall Experience

My Dad was on end of life care provided by Right at Home and although it only lasted a short while as Dad sadly passed away quickly, I can honestly say the care and professional approach from each of the carers that came was second to none.
Non of the carers ever gave the impression they were in a

rush and my Dad felt reassured in his final days.
The management staff were efficient and always addressed any worries we had.
My Dad passed away shortly before an evening visit and the 2 care staff that attended were wonderful as they took charge and helped my brother who was quite overwhelmed by the experience of losing his Dad.
I rang the next day to thank the staff as too many times it's only criticism that is communicated.
I would recommend Right at Home for being friendly, approachable, professional and willing to go the extra mile.
My Dads final few days were peaceful and the carers helped reassure him all the time.
Many thanks.

Reply from Ben Selby, Owner at Right at Home (Mid Cheshire)

Thank you so much for taking the time to send in this lovely review. It was an honour for our team to support your Dad through his final days and it's amazing to hear that we were able to make a positive difference to him and his close family.

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Review of
Right at Home (Lymm & South Warrington)
from W W (Husband of Client) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

The care team that came to look after my wife was very special! From the first day, they were very obliging and helpful and looked after my wife as if it was our grandchildren calling bathing her and all her needs she was just looking forward to them coming, they are a very special team of ladies. Myself

and my daughter cared for my wife but they knew what other needs she required and I must say they knew a lot of other things. Asking us to pone district nurses on the odd occasions where drivers were leaking? Also, doctors to check swollen parts of the hip that got infected! Excellent, we miss them all.

Reply from Clare Coke, Registered Manager at Right at Home (Lymm & South Warrington)

It was an absolute pleasure to support your wife and your family, I know the team greatly enjoyed their visits. Thank you for your kind words they are truly appreciated by the whole team.

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Review of
Right at Home (South Cheshire)
from Hannah S (Granddaughter of Client) published on 18 October 2024

Submitted via Website • Report

Overall Experience

We have used Right At Home twice now. It's peace of mind when my Dad's away. I happened to be visiting my Nan ( as it was her 95th birthday ) when one of the carers arrived. She was so lovely & friendly. So warm. My Nan said all the carers had been lovely.
It's such a comfort to know we have Right

At Home when we need them. Excellent service. Would highly recommend it.

Reply from Ben Selby, Owner at Right at Home (South Cheshire)

Thank you for this lovely review of the care-at-home services we've provided to your elderly relative. It's a real pleasure to receive this feedback and we will be sure to share this with the team of care assistants and other staff members involved.

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Review of
Right at Home (Lymm & South Warrington)
from Claire F (Wife of Client) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience

The care and support given by the staff were invaluable to my husband, myself and my children allowing my husband to be at home with his family. In just a short space of time, we became friends with all the carers who provided excellent support and advice. Couldn't recommend them highly enough.

Reply from Clare Coke, Registered Manager at Right at Home (Lymm & South Warrington)

Thank you for your kind words, it was a privilege to support your husband, yourself and your family and I know the caregivers were all very fond of your husband.

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Review of
Right at Home (Mid Cheshire)
from Joshua J (Grandson of Client) published on 29 August 2024

Submitted via Website • Report

Overall Experience

Where does one begin..we cannot fault the service we have received over the past 12 months (plus) for my dear, late Grandfather. The carers became family and we received all the support and more from Right At Home (RAH). Overall, we don't have any criticisms, if there was an issue it was dealt with

promptly and the resolution was always successful. Grandad needed quite intense care in the later stages of his life, bed washes, and supported the use of a rotunda. All the carers were very professional and looked after Grandad like he was one of their family members. Can only highly recommend (RAH).

Reply from Ben Selby, Owner at Right at Home (Mid Cheshire)

Thank you so much for taking the time to write this lovely review. It means an awful lot to hear that the service was excellent and your granddad received great care from our team in Northwich.

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Review of
Right at Home (North Cheshire & Leigh)
from Christine Y (Daughter of Client) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

Excellent in all fields.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for your kind words and feedback; it is greatly appreciated.

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Review of
Right at Home (South Cheshire)
from S M (Client) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience

I had a heart operation in May and needed care support for the first month at home. I had several care support assistants but they all on my behalf carried heavy things, laundry, hoovering and preparation of meals. They were all excellent and completed all tasks.

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Review of
Right at Home (North Cheshire & Leigh)
from Lillian A (Wife of Client) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

Very good. Very polite girls and very caring.

Reply from Clare Coke, Registered Manager at Right at Home (North Cheshire & Leigh)

Thank you for taking the time to share your kind words, I know the team greatly enjoy supporting your husband.

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Review of
Right at Home (South Cheshire)
from A C (Daughter of Client) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience

Right at Home have been supporting my mum over the last year and I cannot fault the service they provide.
It is often hard for an older person to accept care after being independent for the majority of their lives.
The staff at Right at Home have treated my mum with sensitivity, respect and dignity.

Little by little they have gone from being carers to friends that care and that Mum looks forward to seeing. I highly recommend this company.

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Home Care Providers Owned by Right at Home UK in Cheshire

Right at Home UK Locations in Cheshire (4)

Right at Home UK Reviews in Cheshire (227)

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Right at Home (Mid Cheshire)

Right at Home (Mid Cheshire)

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Right at Home (Mid Cheshire)

Right at Home (Mid Cheshire)

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Right at Home (North Cheshire & Leigh)

Right at Home (North Cheshire & Leigh)

Right at Home (Mid Cheshire)

Right at Home (Lymm & South Warrington)

Right at Home (South Cheshire)

Right at Home (Lymm & South Warrington)

Right at Home (Mid Cheshire)

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