Right at Home UK in Hampshire | 7 Home Care Providers

Review of
Right at Home Alton & Bordon
from C R (Daughter of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

We have nothing but praise for the whole team at Right at Home. The level of care, companionship and support goes way beyond what we could ever have dreamed of for our father. This has enabled him to remain in his beloved home for far longer than would have been possible otherwise. The team know dad

extremely well - he and us are made to feel like we're not just another client, but a valued family. Communication is excellent, the visit notes giving us a glimpse of dad's day, flagging any issues and highlighting the moments of joy. When emergencies occur they are handled with compassion and efficiency. If care at home for your loved one is right for them, please don't be afraid to reach out to Right at home. We recommend them whole heartedly with No reservations.

Reply from Ella Seys, Digital Marketing Executive at Right at Home Alton & Bordon

We can't thank you enough for kind words and 5 star review! It means the world to us that we have been able to help support your Farther with living independently at home, as at Right at Home that is our biggest aim amongst the community. I will pass this onto the CareGivers and the care manager!

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Review of
Right at Home Alton & Bordon
from Diana L (Daughter of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience

My father has been a client of Right at Home Bordon for part 18 months.
We are very pleased with the support and consideration given by all the carers involved in his twice daily visits.
All have been reliable and punctual as well as unfailingly kind whilst helping him with his disabilities and increasing

frailty.
In an emergency, the team have taken the initiative to deal with the home care aspect of the situation. A big relief for me as we don't live close enough to offer immediate support.
Thank you to everyone as caring sometimes isn't an easy role.

Reply from Ella Seys, Digital Marketing Executive at Right at Home Alton & Bordon

Thank you for your review - I will pass this over to the team! They will be delighted to read your lovely words. Giving loved ones peace of mind is extremely important to us, and I so pleased to hear that we have been able to provide this for you and your family.

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Review of
Right at Home Alton & Bordon
from N S (Son of Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience

The team at Bordon Right at Home have the knack of matching Care providers to Clients. My mother currently has three Carers, all of which suit my mother's personality and style perfectly. This means the time the Carers have with my mother is genuinely enjoyable for both parties.
What a relief to be

referred to Right at Home in the first place!!!

Reply from Ella Seys, Digital Marketing Executive at Right at Home Alton & Bordon

Thank you so much for your kind words - I will be sure to pass them over to the team! We carefully match up Clients and CareGivers so that they can build a wonderful rapport, and that definitely sounds like the case with your Mother which is lovely to hear!

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Review of
Right at Home Alton & Bordon
from V G (Client) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Very helpful and kind

Reply from Liz Young, Business Development Manager at Right at Home Alton & Bordon

Thank you so much for taking the time to send us over such a lovely review, I will be sure to share this with the manager and the team.

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Review of
Right at Home Petersfield
from E S (Daughter of Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

Always an excellent service, support very reliable and caring.

Reply from Louise Reeve, Deputy Care Manager at Right at Home Petersfield

Thank you for your review. We're pleased to hear that you had such a positive experience with us.

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Review of
Right at Home (Mid Hampshire)
from Anne B (Daughter of Client) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I cannot rate this care company highly enough in terms of its professionalism, excellent communication and the obvious care and empathy the managers have for all their clients and staff. In terms of the carers themselves, my mother always looks forward to seeing them and is animated and stimulated by

their company. They are warm, friendly, totally reliable and vigilant. As a family, we feel blessed to have such wonderful carers looking after our mum.

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Review of
Right at Home (Portsmouth)
from W A (Client) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

They are good at their job, they help me get better and friendly.

Reply from Nabil Hasan, marketing and recruitment coordinator at Right at Home (Portsmouth)

Thank you kindly for your wonderful feedback! It is a privilege and an honour to support you and we are so glad our team help to positively impact your life.

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Review of
Right at Home Solent - Fareham, Gosport, Southampton & New Forest East
from Rachel F (Wife of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

I first started to use Right at Home Solent for 3 hours a week respite care. A care giver would spend the afternoon with my husband while I went out to give me a break from caring for my husband 24/7. I then needed more support and a care giver would assist every morning with getting my husband up and

dressed, showered, having his breakfast and medication. Without exception all of the care was carried out with dignity, respect and extreme kindness. My husband would always comment on their professionalism and formed very good relationships with them. Sadly he became very ill and the care givers continued to provide for his increasing care needs in the same unfaltering way until he passed away.
All of the office staff were equally as helpful and supportive whenever I contacted them. I would recommend Right at Home without a second thought for anyone looking for care and support for a loved one.

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Review of
Right at Home Petersfield
from Philip C (Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

We could not have had a more helpful and caring service from Right at Home Petersfield. We look forward to a continued relationship with them.

Reply from Louise Reeve, Deputy Care Manager at Right at Home Petersfield

Thank you for you lovely review. It is a pleasure visiting you and your wife.

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Review of
Right at Home (Portsmouth)
from Andy C (Son of Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience

The staff at Right at Home (Portsmouth) have been kind, patient and very caring towards Mum. It has been great to see mum strike up positive relationships with several of the carers who have visited over the last few months. This has helped keep mum going over what has been a difficult period transitioning

from living by herself in a flat towards full time care. We would definitely recommend their services.

Reply from Niamh Morgan, Marketing and Recruitment Coordinator at Right at Home (Portsmouth)

Thank you so much for your kind words. It means a great deal to hear that your mum has felt supported and built positive relationships with our carers. We understand how challenging transitions like this can be and we're so pleased to know that our care has made a difference during this time. Your recommendation is truly appreciated.

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Review of
Right at Home (Basingstoke & District)
from Carole B (Wife of Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience

When my 81-year-old husband was discharged from hospital on Christmas Eve, he was extremely weak and I found it difficult to care for him. On recommendation, I contacted Right at Home.
Their ethos is very different in that they aim to rehabilitate their clients to the point they are no longer needed.

My husband has regained his strength faster than expected so I have now cancelled my contract.
During our time with them, managers and carer/supporters have been exceptional. Efficient yet friendly and understanding.
I don't hesitate to recommend them.

Reply from Emily Colliss, Registered Manager at Right at Home (Basingstoke & District)

Thank you for such a lovely review. We pride ourselves on our ability to provide care and support which leads to a successful rehabilitation increasing independence and allowing the client to feel safe at home until the point they feel they can manage independently. It was our pleasure to support you both on this journey and very much enjoyed getting to know you. We wish you all the best for the future and will be there should you need us again.

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Review of
Right at Home Havant
from A S (Daughter of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Right at Home were recommended to me when Mum got to the stage of needing carers at home and I can't praise them highly enough. From the initial assessment through to making adjustments to meet Mum's needs, they were very professional and seemed to anticipate my needs, making me feel confident leaving

Mum in their care.

Reply from Duncan Cameron, Owner at Right at Home Havant

Thank you for your kind review I'm glad you found our service to be professional and of a high standard.

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Review of
Right at Home Alton & Bordon
from B S (Son of Client) published on 9 January 2025

Submitted via Website • Report

Overall Experience

Dad has been having carers for over a month now and the level of service and overall delivery has been amazing. He likes all his carers and they are so patient with him and diligent.
Can't recommend them enough!

Reply from Liz Young, Business Development Manager at Right at Home Alton & Bordon

Thank you so much for your great review, we have an incredible team in Bordon who always want to go the extra mile for our clients. We will pass your kind words on to your Dad's carers and the team!

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Review of
Right at Home Havant
from P G (Son of Client) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

We were very grateful for all the support and care Right at Home gave my Mother. It enabled her to remain living independently in her own home for nearly 4 years, after the death of her husband. My Mother loved all the carers but two carers in particular who were her favourite. Many thanks.

Reply from Duncan Cameron, Owner at Right at Home Havant

Thank you for choosing Right at Home and taking the time to provide such a kind review. I am delighted that we were able to help your mother live an independent life in her own home.

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Review of
Right at Home Solent - Fareham, Gosport, Southampton & New Forest East
from Helen M (Daughter of Client) published on 27 December 2024

Submitted via Website • Report

Overall Experience

We have been delighted with the care that Right at Home Solent has shown our mum since we signed up six months ago. Mum has Alzheimer's and lives at home, and the regular carer visits have made a huge difference to her mood and wellbeing - she looks forward to seeing the carers and feels like they are

an extension of the family. Right at Home is a very friendly and efficient organisation, that takes its responsibilities very seriously; I have no hesitation in recommending them.

Reply from Kev Popat, Owner at Right at Home Solent - Fareham, Gosport, Southampton & New Forest East

Thank you for your wonderful review of our Care at Home. Thank you for trusting us to support your loved one. Alzheimer's care has become a real specialism of ours, and we are glad it's working well for you and your family. Our Care Team will be super delighted to read this review.

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Review of
Right at Home (Mid Hampshire)
from Valerie C (Daughter of Client) published on 12 December 2024

Submitted via Website • Report

Overall Experience

An oversight on our part, as we meant to write this review when our mother stopped using your service in July 2024. We were very impressed with the quality of care and reliability of the service for almost 2 years enabling our 98-year-old mother to remain in her own home. Staff were invariably positive

and sympathetic to her needs and desire to stay in her own home. She looked forward to the daily visits and we had so much more peace of mind knowing they were taking place and any concerns were shared promptly.
She has now moved to a local care home because of increasing frailty, but we think that the input of the Right at Home Staff in the preceding months all helped to pave the way for a successful transfer. Many thanks for all you did.

Reply from Chloe Baptiste, Service Quality Manager at Right at Home (Mid Hampshire)

Thank you for your kind words and thoughtful review. We're extremely grateful for the trust that you placed in our service throughout the time that we supported Mum and hope that she has settled well into her new home. Our warmest wishes to you all, many thanks.

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Review of
Right at Home Petersfield
from John G (Husband of Client) published on 5 December 2024

Submitted via Website • Report

Overall Experience

I first contacted Right at Home in April of this year. I required some help in looking after my wife, who is disabled and also to take over some of the household chores. Their staff were always very helpful and cheerfully tackled any job I asked them to do very efficiently. I had visits twice a week

and was always informed in advance who was coming and at what time. If there was a problem, like broken down car or illness, a substitute was always found. Because of altered circumstances I am not requiring their services for the immediate future, but if these change I will not hesitate to employ them again. I would thoroughly recommend Right at Home to anyone requiring help with caring for a loved one or with household chores.

Reply from Louise Reeve, Deputy Care Manager at Right at Home Petersfield

Thank you for your kind words. We are very pleased that you were happy with the service we provided. It is always our goal to ensure customers have the best of care and your feedback is truly appreciated.

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Review of
Right at Home Petersfield
from Matthew H (Son of Client) published on 22 November 2024

Submitted via Website • Report

Overall Experience

The Right at Home team in the Petersfield office are all superstars as far as my whole family feels. They have made a very challenging and distressing time for my elderly Father, who time has caught up with, far less stressful to deal with. They did this through their total flexibility, support, and

empathy. As often is the case with these situations, the need for care crept up on us and then became urgent and they were so supportive and went the extra mile to assist us at short notice. Nothing was too much trouble. All the people we have dealt with were superb. We are very grateful - thank you all!

Reply from Louise Reeve, Deputy Care Manager at Right at Home Petersfield

Thank you so much for your lovely review. Everyone at Right at Home who had contact with your Dad enjoyed visiting and being part of his care.

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Review of
Right at Home (Portsmouth)
from Ann G (Daughter of Client) published on 19 November 2024

Submitted via Website • Report

Overall Experience

My mum was determined she didn't want and or need a carer, but once she agreed to trial Right at Home, she changed her mind. She now has her carer in every day which she says is the highlight of her day. She sees her carer as a friend and would have them in 24/7 if she could.
From my point of view,

having Right at Home going in every day has given me respite to be able to do my job within the NHS without having the extra stress of the basic needs for my mum.
I can contact the team at any time and nothing is ever a problem. They even came into hospital to see my mum when she was poorly.
As an NHS worker, I have recommended Right at Home to many other people as I find them caring, compassionate, and respectful of my mum's needs and wishes.
My mum and I would not be without her carer and the team at Right at Home.

Reply from Niamh Morgan, Marketing and Recruitment coordinator at Right at Home (Portsmouth)

Thank you for your wonderful feedback. We're so glad to hear how much your mum values her carer and that we've been able to support you as well. Knowing we've made a difference in both your lives is why we do what we do. Thank you for recommending us; it truly means a lot.

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Review of
Right at Home (Mid Hampshire)
from Neil F (Son of Client) published on 18 November 2024

Submitted via Website • Report

Overall Experience

As we approach the second anniversary since we contracted with RAH, we cannot thank everyone enough for their unconditional, professional, and caring approach to my parent's care needs. They have created a culture of kindness and can-do that runs throughout the organisation. Nothing is too much trouble,

be that day-to-day or those occasional times when special assistance has been required.
Despite their challenges, Mum & Dad are safe and well in their own home and look forward to their daily visit.

Reply from Chloe Baptiste, Service Quality Manager at Right at Home (Mid Hampshire)

Thank you for taking the time to review our service. It remains a pleasure to support your Mum and Dad and to see the progress they have made. We look forward to seeing them at the Christmas lunch!

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Home Care Providers Owned by Right at Home UK in Hampshire

Right at Home UK Locations in Hampshire (7)

Right at Home UK Reviews in Hampshire (397)

Right at Home Alton & Bordon

Right at Home Alton & Bordon

Right at Home Alton & Bordon

Right at Home Alton & Bordon

Right at Home Petersfield

Right at Home (Mid Hampshire)

Right at Home (Portsmouth)

Right at Home Solent - Fareham, Gosport, Southampton & New Forest East

Right at Home Petersfield

Right at Home (Portsmouth)

Right at Home (Basingstoke & District)

Right at Home Havant

Right at Home Alton & Bordon

Right at Home Havant

Right at Home Solent - Fareham, Gosport, Southampton & New Forest East

Right at Home (Mid Hampshire)

Right at Home Petersfield

Right at Home Petersfield

Right at Home (Portsmouth)

Right at Home (Mid Hampshire)

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