Right at Home receives top accolade at the 2024 Home Care Awards
12 Mar 2024Right at Home continues to shine brightly in the home care sector, achieving success at the 2024 Home Care Awards.
We are proud to have secured the ...read full article
Home Care Providers Owned by Right at Home UK in Hertfordshire
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Hertfordshire for Right at Home UK are showing below.
View the details of all 80 locations (with 3907 reviews) owned by Right at Home UK
Right at Home UK Locations in Hertfordshire (4)
Right at Home (Welwyn, Hatfield & St Albans)
10
47 reviews
Weltech Centre, Ridgeway, Welwyn Garden City AL7 2AA
"Right at Home has provided excellent care for my mum since last October until now when she moved in to sheltered accommodation. All of the…" Read all 47 reviews
Right at Home Welwyn, Hatfield & St Albans is an Outstanding rated Home Care provider (April 2019) and one of the highest ranking in the East of England, making it one of the best care providers in Hertfordshire. Their clients receive the highest… Read more about Right at Home (Welwyn, Hatfield & St Albans)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
10
66 reviews
Apsley Mill, Room 1, The Cottage, London Road, Hemel Hempstead HP3 9QU
"We are really happy with the wonderful care we have had from Right At Home, the carers have supported and helped my husband with…" Read all 66 reviews
Right at Home Hemel Hempstead offers high quality tailored care and support across Hemel Hempstead, Decorum, Chiltern's, Hertfordshire & Buckinghamshire. They always strive to make a real difference to people’s lives, whether that is to provide a… Read more about Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Right at Home (Borehamwood & Watford)
9.9
52 reviews
140 Aycliffe Road, Borehamwood WD6 4DY
"Right At Home have supported me almost continuously for 6 years now. The carers fulfil their job title of being very caring, they are…" Read all 52 reviews
The Right at Home Borehamwood & Watford team are based in Borehamwood and provide high end quality home care to people in their local community. They have over 40 years experience between them both in care and nursing within the NHS and in the community… Read more about Right at Home (Borehamwood & Watford)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Right at Home (Stevenage, Letchworth and Hitchin)
10
34 reviews
The Business & Technology Centre, Bessemer Drive, Stevenage SG1 2DX
"All the carers are very likeable, kind and caring people. They are so helpful, nothing is ever a chore to them. They all go above and…" Read all 34 reviews
Right at Home (Stevenage, Letchworth and Hitchin) provides versatile care packages, built to specific caregiving needs and preferences, helping families with vulnerable members who need assistance around the home, as well as for post-hospital care. They… Read more about Right at Home (Stevenage, Letchworth and Hitchin)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Right at Home UK Reviews in Hertfordshire (199)
Right at Home UK has a Group Review Score of 9.9 (9.881) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Carol F (Wife of Client) published on 12 March 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
We are really happy with the wonderful care we have had from Right At Home, the carers have supported and helped my husband with exceptional kindness. Nothing is too much trouble. We couldn't ask for better care. We would highly recommend them.
Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
Thank you very much for sharing your experience and your kind words. Your wonderful review means a lot to all staff and caregivers at Right at Home Hemel Hempstead and inspires us to make a difference every day. It's heart-warming to receive such lovely feedback, much appreciated.
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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Paul C (Son of Client) published on 5 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Right at Home has provided excellent care for my mum since last October until now when she moved in to sheltered accommodation. All of the carers that mum came in to contact with have looked after her with compassion and professionalism. The communication flow between the management team, the carers
and myself was excellent. It helped so much to know, sometimes each day, how the visit had gone and how mum was. I would highly recommend Right at Home to anyone looking for professional and compassionate support for themselves or their relative.
Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)
Thank you for mentioning all of us, the Care Team and the Management Team, in your lovely review. We do pride ourselves on our communication, which of course starts from the carers observations shared to us, and thereafter we like to keep the families in the loop too. It was lovely supporting your Mum, after a few visits she began to build a good rapport with our carers . We wish her well in her new sheltered accommodation.
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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from S M (Client) published on 22 January 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
We have been using Right at Home since December 2024 and are truly delighted with the service we have been receiving. We have a carer come to our home for two hours a day, four times a week and the two individuals allocated to us on rotation are both charming people whose company we enjoy. Nothing is
ever too much trouble for either of them to take on and complete in the most helpful and efficient manner. The Manager is also excellent and extremely helpful and clearly has the respect of all her carers.
Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
Thank you so much for your kind words. Your amazing review means a lot to all staff and caregivers at Right at Home Hemel Hempstead and inspires us to make a difference every day.
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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from S W (Brother of Client) published on 6 January 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Right at Home have been incredibly responsive in our request for help in caring for my brother who is a private and reclusive man living alone and not used to having people around him.
The carer has been amazing in building a rapport with him and persuading him to accept the care and attention he now
The carer has been amazing in building a rapport with him and persuading him to accept the care and attention he now
needs.
The management team are very helpful and pro-active in addressing additional problems we have encountered and are able to quickly respond to our request to increase his care provision immediately.
We fully recommend this company for their empathy, understanding and excellent care provision.
The management team are very helpful and pro-active in addressing additional problems we have encountered and are able to quickly respond to our request to increase his care provision immediately.
We fully recommend this company for their empathy, understanding and excellent care provision.
Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
I'd like to sincerely thank you for your kind words and review, which have just made our day in Right at Home Hemel Hempstead. My team and I could not have expected a better New Year present. I'll also be personally thanking the lovely caregivers involved for their outstanding service and commitment. Thank you and kind regards.
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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from D G (Son of Client) published on 27 December 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I really high level of care for Mum and wonderful interaction with us as well. We were extremely happy with the care provided and the transition to greater care needed was done in a thoughtful and caring manner.
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Review of
Right at Home (Borehamwood & Watford)
from Alison L (Client) published on 20 December 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Right At Home have supported me almost continuously for 6 years now. The carers fulfil their job title of being very caring, they are punctual, willing and nothing is too much trouble. I moved to another care company for a short time earlier this year and quickly realised that not all care companies
provide as brilliant care as Right At Home. The other care company was considerably more expensive and the carers weren't punctual or nearly as thorough as the RAH carers so 5 weeks after moving I returned to RAH. I definitely won't move again and I highly recommend RAH for anyone considering care for themselves or a loved one.
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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Michelle C (Niece of Client) published on 18 November 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
All of the carers from Right At Home have been amazing with my Aunt, Two carers in particular built a special relationship with her and she looked forward to them arriving. Nothing was too much trouble. I can't praise them enough and would highly recommend them.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
Thank you so very much for your kind review, your kind words and appreciation will be passed onto our amazing team of caregivers and staff.
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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Suzanne D (Daughter of Client) published on 22 October 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
We have been using Right at Home since July 2024 initially for both my stepfather and my mother and now just for my mother as my stepfather passed away in August. I have found the team to be so empathic and helpful. They really care about my mum and have gone out of their way to build a super relationship
with both mum and myself. They are proactive, always suggesting recommendations to make Mum more comfortable in her own home. They listen to her needs and requirements and provide her with the support she needs. They are also super flexible, nothing ever seems to be a problem. I would absolutely have no hesitation in recommending such a wonderful team. Thank you.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
Thank you so much, your kind review means so much to us at Right at Home. Knowing we are truly making a difference.
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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Jen M (Daughter of Client) published on 20 September 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I want to thank the Deputy Care Manger and her lovely team of carers for the great service they all provided helping my mum, whilst she was living at home.
I highly recommend this company and would definitely use them again in the future. Once again, many thanks.
I highly recommend this company and would definitely use them again in the future. Once again, many thanks.
Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)
Thank you so much. I've let the care team know, you've taken the time to write a lovely review. The carers thoroughly enjoyed their visits with your mum. We felt as if we worked in a team with the family too, and this is how we like to be. Great family support and a lovely client.
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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Richard D (Son of Client) published on 16 September 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Right at Home has provided excellent care for our mum over the past year or so. All of the carers have looked after Mum with compassion and professionalism and have done their utmost to meet our changing needs. I would highly recommend Right at Home.
Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)
Thank you for taking the time to give a lovely review. We enjoyed our visits with your mum. She loved showing and telling us all about the family photos, and her life experiences. Coffee and cake outings were great too.
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Review of
Right at Home (Stevenage, Letchworth and Hitchin)
from N S (Client) published on 3 September 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
All the carers are very likeable, kind and caring people. They are so helpful, nothing is ever a chore to them. They all go above and beyond of my expectations.
They brighten up my day. I look forward to them coming to the house.
They care for me and my environment.
They brighten up my day. I look forward to them coming to the house.
They care for me and my environment.
Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Letchworth and Hitchin)
Thank you so much for the feedback, it is appreciated. We all enjoy having you as a client and the team are all committed to providing you with the best possible service. Thanks again.
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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Lucy F (Daughter of Client) published on 22 August 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Right at Home Hemel Hempstead have been helping my elderly Dad since January this year. We have an unusual situation as Dad lives on a narrowboat in Apsley Marina. He is fiercely independent and even with his many health issues and poor mobility, doesn't think he needs any help which has been really
challenging. They help him Monday to Friday for 45 minutes, walking the dog, helping him keep on top of his housework, washing his hair and assisting with eye drops when needed. We are trying to keep him on the boat for as long as we can, which is what he wants more than anything and Right at Home are key to helping us with this. It hasn't been plain sailing as Dad can be difficult but the team there ring me with any concerns and we work together to find a solution. I live two hours away so it's peace of mind for myself and my siblings that Dad is getting regular help. They are really helpful and I highly recommend them.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
Thank you for your kind words, we are pleased to know that we are making a difference to not only your dad's life but giving you peace of mind that all his needs are being met. We thank you again for choosing Right at Home.
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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Georgia K (Daughter of Client) published on 22 July 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
All the staff who attended Mum were incredibly kind and attentive. They helped to enrich her life and became good friends. They had such a positive impact on her life and mine too! In the past Mum had used other caring companies but Right at Home were by far the best and altogether very lovely. Thank
you again and again for all you did for her.
Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)
What a lovely review, thank you Georgia. We felt privileged to enable your Mum to continue doing what she enjoyed. Creative works and trips out. Her positive can-do attitude, rubbed off on the carers too. She will always remain in our thoughts.
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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Gary J (Friend of Client) published on 5 July 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Manage the care for a 92-year-old client - started with a visit a day then graduated to 4 per day - now have just gone to 'live in' care in the last month.
Right at Home always make sure there is an appropriate member of staff to attend the scheduled visit times and during the visits, duties around
Right at Home always make sure there is an appropriate member of staff to attend the scheduled visit times and during the visits, duties around
the house are carried out, as required.
A good service, with attention paid to the needs and requirements of the client.
A good service, with attention paid to the needs and requirements of the client.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
Thank you so very much for your kind review, we will be sure to share with our wonderful care team.
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Review of
Right at Home (Borehamwood & Watford)
from Karin H (Daughter of Client) published on 18 June 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I have found that the carers for my mum have carried out their duties to the best of their abilities and some of them going above and beyond their care duties. Plus they have guided me with what we should try and put in place, To try and make Mum more comfortable.
Personally I have a good repour with
Personally I have a good repour with
all who is in contact with my mum.
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Review of
Right at Home (Borehamwood & Watford)
from Thomas G (Son of Client) published on 6 June 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Always reliable and professional. A kind and caring nature to the staff that help to look after my mother's needs. They go out of their way to assist her with hygiene and meals etc. Administration is very efficient also keeping me up-to-date with schedules and notifications.
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Review of
Right at Home (Stevenage, Letchworth and Hitchin)
from Annabel N (Daughter of Client) published on 28 May 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Right at Home provides home care support when needed with thoughtfulness, compassion & efficiency. It is well run & the team always try their very best to fit in with your needs. All the carers are kind, bright, well trained & fit around the client, understanding the needs of the frail. A much-needed
service provided well. If only there were more companies like this one, the world would be a better place.
Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Letchworth and Hitchin)
Your feedback is wonderful to read, the team is full of people who genuinely care about the wellbeing of our clients and comments like yours really make a difference. Thank you.
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Review of
Right at Home (Stevenage, Letchworth and Hitchin)
from Paul F (Son of Client) published on 22 May 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
We have had Right at Home carers for the last month and the care and support my mum has received has been so good and professional, we have heard first-hand Mum laughing with the carers and enjoying the company and support she is receiving from them.
I have been surprised at the professionalism of
I have been surprised at the professionalism of
the office staff returning emails very timely and with detailed information which gives me and my brother and sister a great piece of mind knowing Mum's in good care.
Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Letchworth and Hitchin)
It is wonderful to read your feedback and we're all thrilled that it is working out well. Thank you again, best wishes.
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Review of
Right at Home (Stevenage, Letchworth and Hitchin)
from Wendy W (Mother of Client) published on 21 May 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Right at Home provides in-home and social support for my son who has learning disabilities and Autism. We started using Right at Home in January 2024 and I can't praise the staff enough. My son enjoys all his home visits and trips out with the carers and the office staff are always friendly and helpful.
The carers assist him with meal preparation and simple household tasks and are also happy to play games and chat about music or things on a particular streaming service! They take him on trips out to the local amusement arcade, and local restaurant and have a trip to Southend planned for the summer. Since their visits, his confidence has grown which is very important for someone with a social communication disorder. I feel very fortunate to have found Right at Home and wouldn't hesitate to recommend them.
Reply from Christopher Neal, Managing Director at Right at Home (Stevenage, Letchworth and Hitchin)
We're thrilled with your detailed feedback about our homecare service. It is so good to hear that we're making a positive difference & the team really enjoys supporting your son. I'm looking forward to hearing about the Southend trip, let's hope the weather's good! Best wishes.
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Review of
Right at Home (Borehamwood & Watford)
from R D (Brother of Client) published on 20 May 2024Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Since my sister has been with Right at Home Boremwood she feels that she is being looked after with care. The staff are excellent, they make her feel relaxed because she trusts that they have her well-being at the top of there list. Very professional staff, would recommend this care company, very good.
Reply from Jenny Madghachian, MD at Right at Home (Borehamwood & Watford)
Thank you so much, it's been a pleasure to care for your sister for so long and he's lucky to have a brother who takes such great care of her.
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Awards / Recognitions (10)
Top 20 Large & Mid-size Home Care Groups 2024
Recipient:
Right at Home UK
Date: Friday 31 May 2024 More details
Top 20 Large & Mid-size Home Care Groups 2023
Recipient:
Right at Home UK
Date: Wednesday 31 May 2023 More details
Top 20 Large & Mid-size Home Care Groups 2022
Recipient:
Right at Home UK
Date: Thursday 31 Mar 2022 More details
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News (35)
News
Right at Home presented with Princess Royal Training Award
30 Nov 2023Right at Home UK has been presented with the Princess Royal Training Award for its ‘Train the Trainer’ programme.
HRH The Princess Royal, President ...read full article
Right at Home CEO wins major accolade at Women Achieving Greatness Awards
29 Nov 2023The CEO of Right at Home UK has been awarded a major accolade at the Women Achieving Greatness in Social Care Awards.
Lucy Campbell, who has led the ...read full article
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