Right at Home UK in Isle of Wight | 1 Home Care Provider

Review of
Right at Home (Isle Of Wight)
from Lesley L (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Right at Home is always professional but friendly and helpful, going the extra mile to ensure their clients are happy and well cared for. Using Right at Home has meant I can relax in the knowledge that my father has someone monitoring his well-being, which is great as I live quite a distance from my

father. I would have no hesitation in recommending Right at Home to others.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you so much for your kind review. I know all the ladies love going to spend time with your father.

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Review of
Right at Home (Isle Of Wight)
from Nikki W (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Right at Home staff have all been very kind and caring to my parents on all of their visits. My mum suffers from dementia and she is immobile. Sadly the disease makes Mum believe she can still do all the daily tasks she used to do for us as a family, like shopping, cooking, cleaning, etc.
When the

girls arrive they treat mum as a friend who has come to help with the meals and chores. They never make her feel like she is unable to do them, just that they are there to lend a hand.
Part of the visit is to sit with Mum whilst she eats so she does not feel alone.
This also gives Dad a much-needed break where he can sit and eat his meals with a bit of time to himself.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you so much for your kind review. I know the girls love going to care for your mother.

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Review of
Right at Home (Isle Of Wight)
from John G (Client) published on 24 September 2024

Submitted via Website • Report

Overall Experience

A really friendly, caring and professional service is provided for me. I am certainly very happy to have chosen 'Right at Home'. It is so good to see an organisation adopting a very high-quality service.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for your very kind review. We are thrilled that you find our service to be very 'high-quality service'. It's something that we work very hard to do for our clients.

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Review of
Right at Home (Isle Of Wight)
from Peter L (Husband of Client) published on 22 May 2024

Submitted via Website • Report

Overall Experience

On behalf of my wife who suffers with dementia, I would like to praise the company and staff of Right at Home in Bembridge for their wonderful caring dispositions and professionalism. I would strongly recommend this excellent homecare service.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you very much for taking the time to review our business.

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Review of
Right at Home (Isle Of Wight)
from V B (Daughter of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

We are very happy that we chose Right At Home - they are providing excellent care for our mother. The carers are all very reliable, approachable and caring. We thought Mum might be reluctant to accept care at first, but this has been handled sensitively and she has been very happy with the carers visiting

each day. The care is well-organised with a timetable sent out in advance each week. There is always somebody available to discuss any queries and the team are very responsive. The carers have gone above and beyond to help Mum if there has ever been an emergency. We would recommend the team very highly. Thank you!

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you very much for taking the time to review our business.

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Review of
Right at Home (Isle Of Wight)
from Dominic B (Son of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

From day one of Dad's care Right At Home have been fantastic, their care and advice has been indispensable. They have continuously exceeded all expectations with their knowledge, friendliness and professionalism. Living in another country, as you can imagine, has been a real nightmare with Dad's health

deteriorating quickly, Right At Home have guided us through and are always there to help. The carers are amazing even visiting Dad when he had to go into hospital and rehab. I couldn't recommend them highly enough.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you very much for taking the time to review our business.

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Review of
Right at Home (Isle Of Wight)
from Martin W (Son of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

I can’t rate Right at Home highly enough. The level of care that they provide is outstanding. They have looked after both of my parents, who are in their late 80s, for over a year now. Always available, always helpful, always reliable. They go above and beyond to support their clients' needs and keep

them safe.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you very much for taking the time to review our business.

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Review of
Right at Home (Isle Of Wight)
from Jane C (Daughter of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

I cannot praise and thank the carers enough! I live on the mainland so rely on care for my 96-year-old Dad. He enjoys his visits and outings with ‘his young ladies’. I have peace of mind that he is cared for and not lonely as he has 2 visits per day. If I have any worries about my dad the carers are

always very helpful and go above and beyond to take care of his well-being.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you very much for taking the time to review our business.

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Review of
Right at Home (Isle Of Wight)
from David P (Husband of Client) published on 17 April 2024

Submitted via Website • Report

Overall Experience

What my wife and I needed was understood and an appropriate and helpful service was provided. All was done in a caring and helpful manner. In addition, we attend a group activity monthly which is both stimulating and enjoyable.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you so much for taking the time to review our service.

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Review of
Right at Home (Isle Of Wight)
from Sally P (Daughter of Client) published on 17 April 2024

Submitted via Website • Report

Overall Experience

My father used Right At Home for the past few years as he had increasing health problems. The carers were so kind, friendly and caring and built such a good relationship with my dad. He was fiercely independent and they treated him with utmost respect and sensitivity. Dad was quite a joker and he so

enjoyed the carers coming in every day. They went over and beyond their time with Dad when he had to have medical treatment and nothing was ever too much trouble. The management team in the office have been absolutely brilliant. Communication has been excellent and e-mails and telephone calls were responded to so swiftly. I had such peace of mind knowing the carers were calling to see Dad every day as not living on the Isle of Wight and also with my dad suddenly losing his hearing completely overnight, Right At Home care and wonderful communication with me meant so much. I can highly recommend Right At Home for its excellent standard of care and communication.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to give us a review. I know our team loved caring for your father.

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Review of
Right at Home (Isle Of Wight)
from Mary W (Wife of Client) published on 8 March 2024

Submitted via Website • Report

Overall Experience

I have used Right at Home for 10 months for care for my husband. They supported us on discharge from hospital and gradually reduced care as he improved and I was more able to manage. They now come for an hour daily and this has helped me to continue caring for him at home. The staff are all lovely and

give me help with any tasks I need as well as caring for my husband. They feel like family. The office have been supportive in any queries I have and I know that, should I ask for any further help, then they will either provide or help me source it. Just knowing that they will help me navigate his increasing care needs is very reassuring.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our care business, I know the team love to care for your husband.

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Review of
Right at Home (Isle Of Wight)
from Peter K (Husband of Client) published on 23 February 2024

Submitted via Website • Report

Overall Experience

My wife was apprehensive about having a carer but she was quickly won over by the friendly and excellent care provided by Right at Home. She had the same carer visit her each time so she got to know her very well. An excellent service all round. Would not hesitate to recommend them.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our business. We are extremely grateful.

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Review of
Right at Home (Isle Of Wight)
from Adrienne K (Daughter of Client) published on 23 February 2024

Submitted via Website • Report

Overall Experience

I actually do not know how I would have coped without Right At Home. Dad's health deteriorated extremely quickly and I live on the mainland with a full-time job. Although I come over regularly and more if his health requires it, Right At Home are there to give the support that he and I badly need. The

team not only look after all his needs, they make sure that he has the social company he needs, taking time to spend time with him. They are there in an emergency going beyond any contracted hours if necessary. They are very knowledgeable regarding hospitals, authorities etc and have been able to support and advise when needed. Dad deteriorated after a fall very quickly and they have made the transition from independence to him needing care so easy, advising and changing his care package to suit. They are always there when I need to talk to them and Dad has become extremely fond of the team; all of them are lovely, very professional people. Thank you.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our business. We are extremely grateful.

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Value for Money

Review of
Right at Home (Isle Of Wight)
from Karen W (Sister of Client) published on 23 February 2024

Submitted via Website • Report

Overall Experience

Right at Home has always gone above and beyond to fit my brother into their busy schedules on the occasions I have not been able to visit him myself. All staff are kind considerate and happy and nothing is too much trouble. Alongside this they are professional, treating him with dignity and respect

and listening to his choices. We are both so happy with them and they will always be our go-to when needed.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our business. We are extremely grateful.

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Value for Money

Review of
Right at Home (Isle Of Wight)
from Harriet S (Relative of Client) published on 23 February 2024

Submitted via Website • Report

Overall Experience

Right at Home care for my godmother who lives in her own flat. Two carers come in four times a day to help her with all her day-to-day needs. They have been amazing. They deal with meals, medicines, doctors appointments as well as daily care. The staff in the office are friendly, approachable efficient,

responsive and also have experience of being carers. They go over and above in every area. I live at a considerable distance but know I can rely on the amazing team to be right there if anything crops up.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our business. We are extremely grateful.

Staff

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Management

Treated with Dignity

Value for Money

Review of
Right at Home (Isle Of Wight)
from G H (Daughter of Client) published on 22 February 2024

Submitted via Website • Report

Overall Experience

The initial process of signing up for the service was professional, friendly and comprehensive. The manager and her team took every care to make sure that they understood my mother's situation and needs before suggesting and implementing a care plan tailored to her. Right at Home take great care to

match my mother with carers who have the personality and skills to complement my mother's own personality and needs. I do not live near by to my mother and so Right at Home are my day-to-day link to her. They are excellent at communicating with me and it is an enormous comfort to know that I can always call them if I have any concerns - large or small. They are always quick to respond but, more importantly, pro-active in their approach to managing my mother's changing needs. They also monitor and manage her medications and doctor appointments in consultation with myself. I would highly recommend Right at Home!

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you so much for taking the time to review Right at Home Isle of Wight.

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Review of
Right at Home (Isle Of Wight)
from S A (Daughter-in-law of Client) published on 22 February 2024

Submitted via Website • Report

Overall Experience

A fabulous company and experience from the beginning, the team at Right at Home Isle of Wight could not have done more for my mother-in-law and ourselves.
As we live away from my mother-in-law, it was imperative we found the right people to look after her in our absence and I honestly couldn’t have

asked for better, the team are attentive, supportive, works hard and gives us peace of mind that she is being looked after incredibly well.
The support that they have given us as a family is also amazing, the worry and stress of the situation was instantly made better by the compassion and understanding Right at Home Isle of Wight has. I honestly could not recommend any company more than them.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you so much for taking the time to review Right at Home, Isle of Wight.

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Review of
Right at Home (Isle Of Wight)
from Arthur C (Client) published on 8 February 2024

Submitted via Postal Card • Report

Overall Experience

I have the carer for 1 hour every day. They do lots of things to help me, such as preparing meals, personal skin problems. I am, at present, unable to walk unaided or stand for any length of time.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our business.

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Management

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Value for Money

Review of
Right at Home (Isle Of Wight)
from Andrea K (Daughter of Client) published on 8 February 2024

Submitted via Website • Report

Overall Experience

When I first talked to my father about having carers in he was adamant he didn't want them in the house. However, it soon became clear he needed support and I contacted the home care provider and they were very supportive and helpful. They were able to tailor the care to his needs with a view to upping

the care contact if it became necessary. They were able to put in a stable and friendly team and he has accepted them and they are now "his friends".
The company has also sorted out a new washing machine and a number of other jobs that needed doing. This is very much appreciated, especially as I live away.
They always return my emails and calls promptly and deal with any issues straight away.
I can highly recommend this company.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our business.

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Management

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Review of
Right at Home (Isle Of Wight)
from John H (Client) assisted by family/friend published on 27 December 2023

Submitted via Postal Card • Report

Overall Experience

Very satisfied with the service provided.

Reply from Paul Butler, Owner at Right at Home (Isle Of Wight)

Thank you for taking the time to review our business.

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Care / Support

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Home Care Provider Owned by Right at Home UK in Isle of Wight

Right at Home UK Locations in Isle of Wight (1)

Right at Home UK Reviews in Isle of Wight (44)

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