Right at Home UK in Kent | 2 Home Care Providers

Review of
Right at Home (Medway)
from Jools G (Daughter of Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience

It's been a real pleasure dealing with Right at Home as care providers for our Mum. They've been open, friendly and flexible, and the care provided has been excellent. Our Mum can be resistant to being provided with care, and Right at Home has met these challenges with positivity and kindness. Our Mum

has developed a good relationship with her carers and enjoys their visits and the adventures they have together. I really appreciate the detail of the written reports made by the carers after each visit, which give me direct insight into what was done / where they went etc, These are honest but also often heartwarming about the embraces she gives the carers and and what fun they have when they are out and about.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for your kind words regarding our care for Mum. We have strived to keep consist CareGivers at Mum's care calls and are pleased to hear this has worked well. Thank you for trusting us to care for Mum.Kindest regards,Right at Home Medway

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Review of
Right at Home (Medway)
from Terence W (Husband of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

Can't fault the Carers. My wife, the client ,may have problems sometimes
keeping herself updated with her hygiene but I can always rely on the Carers
To keep her happy. The service from Right at Home has always been very efficient.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

We truly appreciated your kind words about our care service, and most importantly are pleased to know that we have made such a positive impact in your wife's life. Thank you for trusting us to provide your wife's care.Kindest regards,Right t Home Medway

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Review of
Right at Home (Medway)
from J G (Daughter of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience

We chose RightatHome to support my mum when we needed a little respite, and they have been so fabulous that we now use them increasingly on a regular basis.
Mum really enjoys their visits, even though it is usually a bedtime call, they still take the time to sit and chat and keep her company while

we are out.
It is easy to track her schedule of care calls using an online portal, and any urgent changes have always been dealt with quickly and professionally.
I would definitely recommend Right at home for excellent care and support for people in their own homes.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

It has been, and continues to be our sincere pleasure to serve Mum. Thank you choosing us and trusting us to provide Mum's care, and we sincerely appreciate you taking the time to write this kind review of our care services.Kindest regards,Right at Home Medway.

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Review of
Right at Home (Bexley & Dartford)
from L W (Wife of Client) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Care package was put in place very quickly cannot fault anything.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Review of
Right at Home (Medway)
from Tina T (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Have been using this company since 2024 for my father who stays with me for 8 weeks every 16 weeks. I have had the same carers each time & my dad who is 94 gets on really well with them. Never had any problems or had to complain about anything, they are always very accommodating & will always use them

when he is here.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

We are pleased that our ad-hoc care services are working well for Dad and that you and your family feel the same way too. We truly appreciate your kind words in this review and for the time taken to write it. Thank you for trusting us to look after Dad. Kindest regards, Right at Home Medway

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Review of
Right at Home (Medway)
from H C (Power of Attorney of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience

I am very impressed with the service provided. The client has received excellent care from her befrienders ( in spite of her caution when the service was suggested to her). I appreciate the fact that she has had the same befriender and, on the occasional time when the usual person was not available,

care was taken to introduce the client to a new befriender. This was very comforting to your client.
The daily care was very good, and I notice a difference to the standard of cleanliness in the house as a result of your staff being there. Your client has enjoyed their company and I have appreciated the times when your staff have been in touch with me when they have a difficulty or are informing me of a particular problem. The liaison between yourselves and me is very good and is a huge help to me.
It is a help to me to read the daily reports from the befriender.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for this kind review. We have certainly seen your friend progress over time and become more accepting of our CareGivers which is positive, and we are pleased to know that his has given you peace of mind. Thank you for trusting us to provide care for your friend.Kindest regards,Right at Home Medway.

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Review of
Right at Home (Medway)
from M W (Son of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience

Having been let down by a couple of other agencies for lunchtime break cover, it has been refreshing to have a team that we can rely on. Each of the carers who attend Mum are friendly, caring and professional. Nothing is too much trouble for them. Equally, the management team are very approachable and

go out of their way to accommodate any last-minute changes that we may have needed to ensure the continuity of care. As a family, we are relieved and happy to have found such a caring and reliable company. Thank you for all that you do.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

It is good to know that Mum now has the care that she needs, and we are pleased that you chose to trust our care services. Thank you for taking the time to write these kind words, and we look forward to continuing to provide care for Mum long into the future. Kindest regards, Right at Home Medway.

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Review of
Right at Home (Bexley & Dartford)
from H Y (Granddaughter of Client) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Very friendly and always on time. Gentle and caring.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Review of
Right at Home (Medway)
from christopher s (Son of Client) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Mum loves the carers who provide care, kindness and friendship to her. If there are problems they tell us immediately and are part of the solution. We have never had any problems over the last year or so. Mum is happy and we have the reassurance that the dedicated care team bring.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

It's great to hear about the impact our team have made for Mum, and the reassurance that it has given to you. Thank you for taking the time to write this review, we truly appreciate it. Kind regards, Right at Home Medway.

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Review of
Right at Home (Medway)
from B P (Daughter of Client) published on 28 February 2025

Submitted via Website • Report

Overall Experience

All carers for mum are amazing. They go above and beyond their duty of care! Communication with myself and office staff is great and well organised. Due to mums dementia, they have been very supportive to not only mum but me as well.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for taking the time to write this kind review of our services for Mum. We are pleased to know that we have made a positive difference to Mum's life and to yours. Kindest regards, Right at Home Medway.

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Review of
Right at Home (Bexley & Dartford)
from E A (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My mum is happy with everything. The carers are all very kind and polite. My mum is treated with respect and dignity. They are very helpful and give me peace of mind, especially with the personal care, for my mum.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Review of
Right at Home (Medway)
from Nick D (Son of Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

From August 1st until now, December 22nd, the carers have never failed to be there for Mum and have been flexible when needed.
Their dedication, sincerity, friendly character and competence have ensured the well-being of Mum.
Thank you to all of the team for making her life that much richer.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for the kind words that you wrote about our service and in particular our staff. It is absolutely our pleasure to serve Mum and we sincerely thank you for trusting us to provide Mum's care. Right at Home Medway.

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Review of
Right at Home (Medway)
from R W (Daughter of Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience

Can't thank the Right at Home team enough for the care they gave to my Mum. There's carers and there's those that really care and go the extra mile. I definitely recommend them to anyone who needs support with a loved one. I needed support quickly and they were there and also very flexible.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you for your kind words about our services that we provided for Mum. It was great getting to know her and to serve her. We are pleased that we were able to respond extremely quickly when you needed help for Mum, make a difference to her life and give you peace of mind. Kindest regards, Right at Home Medway.

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Review of
Right at Home (Medway)
from M P (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

We are very satisfied with the care and attention provided to my mother post her hospital stay. Staff are helpful, punctual and friendly. All my mum's needs are met and we couldn't be happier.
The management team are very efficient and informative and we are kept up to date with all matters.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you so much for taking the time to write this review. It has been and remains our pleasure to serve Mum. We sincerely appreciate your trust in us. Thank you, Right at Home Medway.

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Review of
Right at Home (Bexley & Dartford)
from E P (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

We found your carers very professional and caring towards my mum and my mum was very comfortable around the carers. My family would definitely recommend your company to any of our friends. Many thanks.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Review of
Right at Home (Bexley & Dartford)
from N H (Husband of Client) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

The service provided by Right at Home has been first class. They have demonstrated both efficiency and empathy - together with punctuality and an awareness of the need for flexibility in the face of changing needs. We have been fortunate to have had access to this quality of care.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Value for Money

Review of
Right at Home (Bexley & Dartford)
from Nishad G (Client) published on 6 November 2024

Submitted via Website • Report

Overall Experience

I recently had the pleasure of receiving care from Right at Home during my wife's absence, and I cannot express enough how grateful I am for their exceptional service. My carer was not only professional but also genuinely compassionate, making a challenging time much easier for me. From the very first

day, my carer demonstrated a deep understanding of my needs and preferences. Their attentiveness and dedication were evident in every interaction. They took the time to ensure I was comfortable, engaged, and well-cared for, often going above and beyond what I expected.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Value for Money

Review of
Right at Home (Bexley & Dartford)
from D B (Daughter of Client) published on 24 October 2024

Submitted via Postal Card • Report

Overall Experience

The carers for Mum have been so kind, caring, and really able to meet her needs. Always turn up on time. Reliable and provide an excellent service.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Management

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Value for Money

Review of
Right at Home (Bexley & Dartford)
from Ella M (Daughter of Client) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience

Carer is always punctual and listens and completes all tasks in a friendly way.
Good communication with staff and client and always flexible to change request of days required.

Reply from Adnan Z, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.

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Review of
Right at Home (Medway)
from S M (Client) published on 2 October 2024

Submitted via Website • Report

Overall Experience

I am delighted that I saved your leaflet which came through the post. Right at Home is everything it says. There was an excellent introductory meeting and very quickly I received help. The ladies could not have been more professional, friendly and helpful.

Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)

Thank you indeed for your kind words (and for keeping our leaflet). It has been, and continues to be our pleasure to serve. Kindest regards, Right at Home Medway.

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Home Care Providers Owned by Right at Home UK in Kent

Right at Home UK Locations in Kent (2)

Right at Home UK Reviews in Kent (88)

Right at Home (Medway)

Right at Home (Medway)

Right at Home (Medway)

Right at Home (Bexley & Dartford)

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Right at Home (Medway)

Right at Home (Medway)

Right at Home (Bexley & Dartford)

Right at Home (Medway)

Right at Home (Medway)

Right at Home (Bexley & Dartford)

Right at Home (Medway)

Right at Home (Medway)

Right at Home (Medway)

Right at Home (Bexley & Dartford)

Right at Home (Bexley & Dartford)

Right at Home (Bexley & Dartford)

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