Home Care Provider Owned by Right at Home UK in South Gloucestershire

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Right at Home UK in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Right at Home UK are showing below.

View the details of all 80 locations (with 3907 reviews) owned by Right at Home UK

Right at Home UK Locations in South Gloucestershire (1)

 

1 Home Care Provider owned by Right at Home UK in South Gloucestershire

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Right at Home (Bristol)

Grd Flr, Unit 8, Eclipse Office Park, 20 High Street, Staple Hill, Bristol BS16 5EL 

9.8 61 reviews
"A big thank you to all the staff at Right At Home for the care given to my father especially the last few months of his life. He was always…"   Read all 61 reviews

Right at Home in Bristol places clients at the centre of their services to ensure that people receive individualised care that has been tailored to their needs and preferences. The agency has a rigorous recruitment and training process to ensure carers… Read more about Right at Home (Bristol)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Right at Home UK Reviews in South Gloucestershire (61)

9.9
Right at Home UK has a Group Review Score of 9.9 (9.881) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.

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Review of

Right at Home (Bristol)

from Michael H (Son of Client) published on 9 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the staff at Right At Home for the care given to my father especially the last few months of his life. He was always treated with dignity and respect. The 24-hour live-in care given by one of the carers was outstanding, she is a true caring person.

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Review of

Right at Home (Bristol)

from Tim D (Son of Client) published on 8 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Right at Home to care for Dad for the last seven years. Having them visit him twice a day we are sure is the reason we kept in his home - healthy and happy. We always found the staff to be friendly and approachable, if there were any problems with Dad or his health they would be in contact
quickly so we could sort him out. The office staff were always quick to respond to any queries we had and again were always friendly. Many thanks for your years of caring.

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Review of

Right at Home (Bristol)

from D F (Wife of Client) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The only experience we have had has been very good. We are both treated with friendliness and respect and my husband is looked after so well. Every person we have met have been lovely.

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Review of

Right at Home (Bristol)

from Jean H (Client) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer has provided me with excellent help since starting and can be relied on, everything that is needed will be taken care of. I am comfortable and at ease with my carer. I felt at first a little uncomfortable having a complete stranger to attend to my needs, I need not have worried, as her outlook
and consideration was impeccable. She is a hard worker and treats my home just as I like it. Thank you.

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Review of

Right at Home (Bristol)

from T W (Wife of Client) published on 29 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been having your services for two weeks. We are so pleased with the care and understanding from the carer. My husband looks forward to seeing her each morning, it really cheers him up for the rest of the day. We will certainly keep using your service as it's excellent care.

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Review of

Right at Home (Bristol)

from Joanna B (Daughter of Client) published on 21 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really impressed with the care provided by this agency. From the initial assessment visit through to providing personal care my dad was treated with respect. Despite not being able to verbalise he was included in the conversation and his ‘thumbs ups’ were acknowledged. Sadly dads condition deteriorated
and he passed away. I wouldn’t hesitate to recommend this agency to family or friends.

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Review of

Right at Home (Bristol)

from Jane D (Daughter of Client) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using the Right at Home care services for the last 3 months and I am so happy with the care they have provided my mum. The care team are brilliant, kind, thoughtful and go the extra mile to make sure Mum looks lovely each day.
They assist with her personal care and meals and ensure she
takes her medication. The management team are easy to access and happy to assist with any additional needs. The digital app also means I can instantly read how Mum is after each visit, I can't thank the team enough for their great service.

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Review of

Right at Home (Bristol)

from Richard W (Son of Client) published on 11 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother has experienced problems in getting the right level of care from her GP surgery which has led to a deterioration in a long-term health condition. Right at Home carers took decisive action and contacted the GP surgery immediately to make sure Mum got the right level of care resulting
in a GP phone consultation that day and a home visit from a district nurse. A carer then met me and Mum at short notice to discuss an update to her care plan. She was extremely helpful and supportive and I am grateful for their professionalism and care. All the Right at Home carers who have cared for my mum have been brilliant and I can't thank them enough.

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Review of

Right at Home (Bristol)

from Christopher D (Client) published on 14 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a client of Right at Home for many years. The support I get is wonderful. I have built very good relationships with my support workers. I feel Right at Home work very hard to meet my needs.

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Review of

Right at Home (Bristol)

from Theresa E (Daughter of Client) published on 13 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has limited family around him, so a service like this is crucial to him and his family members abroad. It's wonderful to have such flexibility to enable Dad to stay in his own home which is most important to him. The added benefits are to have regular visits to monitor his well-being and to
give him company.

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Review of

Right at Home (Bristol)

from Robin H (Son-in-law of Client) published on 7 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Please ensure that the team remains the same for my usage in the future!

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Review of

Right at Home (Bristol)

from S W (Daughter of Client) published on 6 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been using Right at Home for about 4 years and is overall very satisfied. Most carers have been very kind and helpful and complete the tasks on the care plan. The admin staff are also friendly and do their best to carry out additional requests.

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Review of

Right at Home (Bristol)

from Mary W (Client) published on 6 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all you do.

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Review of

Right at Home (Bristol)

from John G (Husband of Client) published on 6 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the service for my wife.

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Review of

Right at Home (Bristol)

from Michele B (Client) published on 6 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been with Right at Home since 2014, I can’t fault the carers at all as they support me with every with my daily care needs. I feel confident enough to raise any concerns I may have with the manager. Just one small issue is when I have a change on my rota, and the app doesn’t update for everyone
due to technical issues. Just to have a courtesy call, otherwise I am extremely happy with the service.

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Review of

Right at Home (Bristol)

from Kenneth R (Client) published on 2 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very good. Some variation in care task implementation. Charge of £5 to cash/pay by cheque not justified (true cost is 43p). When hospital appointment is notified to me, I do not get fourteen days' notice so charging the client is unjustified for not giving fourteen days' notice to Right at
Home. I am pleased to be a client of Right at Home.

Reply from Paul Trinder, Director at Right at Home (Bristol)

Good to hear you are pleased with the level of service. As you are aware we provide assistance with paying electronically if you would like to take advantage of that possibility going forward.


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Review of

Right at Home (Bristol)

from E H (Client) published on 1 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I've received is always of a very high standard. All of the carers are friendly and considerate towards my needs and are also keen to help me stay independent, which is really important to me.

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Review of

Right at Home (Bristol)

from Raymond V (Client) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a carer for half an hour each day, which is vital for me. All have been excellent and will do any task I want. I regard them all as friends. I have never been let down over the last five months.

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Review of

Right at Home (Bristol)

from Diane J (Daughter of Client) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the main, Mum's carers are caring, experienced, knowledgable and a pleasure to have in our home.

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Review of

Right at Home (Bristol)

from D M (Son of Client) published on 15 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right at Home (Bristol) care staff have been visiting my 88 year old Mother for around 15 months now, and all the carers are friendly and attentive. On the very odd occasion when I've found the need to raise an issue it has been dealt with swiftly. I would have no hesitation in recommending this organisation
to anyone seeking care for a loved one.

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Awards / Recognitions (10)

Top 20 Large & Mid-size Home Care Groups 2024

Recipient: Right at Home UK

Date: Friday 31 May 2024 More details

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Right at Home UK

Date: Wednesday 31 May 2023 More details

Top 20 Large & Mid-size Home Care Groups 2022

Recipient: Right at Home UK

Date: Thursday 31 Mar 2022 More details

News (35)

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