Right at Home UK in Wiltshire | 2 Home Care Providers

Review of
Right at Home (Swindon)
from Emma H (Daughter-in-law of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience

We have been very pleased with the service provided by Right at Home (Swindon). The office is very efficient, responsive and pro-active. The carers are very good at engaging with my mother-in-law, and we are very pleased with the standard of care they give on a daily basis.

Reply from Abbie Gardner, Registered Manager at Right at Home (Swindon)

Thank you so much for your kind words and positive feedback. We are delighted to hear that you have been pleased with the service provided by Right at Home Swindon. Our team is committed to delivering high-quality care, and it's wonderful to know that both our office staff and carers have been able to meet your expectations in engaging with your mother-in-law and achieving her outcomes.

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Review of
Right at Home (Chippenham)
from C K (Sister of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

My brother has improved by leaps and bounds since the cover from Right at Home have been going in three times Mon-Frid and four times at weekend. If there is a problem at my brothers they will always ring me so that it can be sorted out. The carers are always kind and helpful, I would certainly recommend

them to anyone who needed assistance.

Reply from Jack Miller, Managing Director at Right at Home (Chippenham)

We're so pleased to hear how positive about our communication with yourself & how much your brother has progressed since we began caring for him. Our team love supporting him & always enjoy their time they spend together each day.

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Review of
Right at Home (Chippenham)
from G G (Son of Client) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Very happy with the care my father receives. We can relax knowing he is good care. I am contacted regularly so I know how things are going when I can't be there.

Reply from Caroline Evans, Registered Manager at Right at Home (Chippenham)

Thank you for your feedback. It is a pleasure being able to care for your father and I am pleased to hear that this provides peace of mind to you.

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Review of
Right at Home (Chippenham)
from S E (Daughter of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience

Great service, friendly and reliable service. Quick to communicate and respond to queries. Following a regular review, one of the staff has suggested using the app to see up-to-date schedules, so will be giving this a go.

Reply from Caroline Evans, Registered Manager at Right at Home (Chippenham)

Thank you for your kind review, we are so pleased that things are going so well.

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Review of
Right at Home (Swindon)
from I T (Daughter-in-law of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

Right at Home have been amazing looking after my Mother-in-law, giving her companionship, and taking the pressure off my husband and I.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you so much for your wonderful 5-star review. We truly appreciate your kind words and are delighted to hear that you have had such a positive experience with our care. Providing the best possible support and comfort is always our top priority and it means the world to us to know we made a difference.

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Review of
Right at Home (Swindon)
from A G (Daughter of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

We have been very pleased with the service from Right at Home (Swindon). The staff are lovely and very pleasant and keep the house looking lovely. I would not hesitate to recommend.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you for your wonderful review which will be shared with your care team. We will see where we can improve further at your next care package review.

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Review of
Right at Home (Chippenham)
from S B (Partner of Client) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

We are very happy with the service from all the caregivers. They are all friendly, and very caring. I have to admit I was a bit wary at first with different people coming into our home but actually, everyone is lovely and makes it easier. The caregivers provide excellent support.

Reply from Caroline Evans, Registered Manager at Right at Home (Chippenham)

Thank you for your kind review, we are so pleased that you would recommend us and our CareGivers for the care they have given to your husband. I shall pass on this lovely feedback to our CareGivers.

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Review of
Right at Home (Swindon)
from Chris S (Daughter of Client) published on 10 December 2024

Submitted via Website • Report

Overall Experience

Would have no hesitation in recommending Right at Home. Living in New Zealand it's so reassuring that the Right at Home Carers are there to help not only with Dad's care needs but also to lend a helping hand around the house for Mum. The online updates of each visit put my mind at rest that everything

is well with them both. All the Carers have been so very kind and caring and have even organised a doctor's visit when they were concerned that Dad needed medical attention. I don't know what I'd do without you all. Thank you to everyone, from the office staff to the carers themselves.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you so much for your kind words and thoughtful review. It means the world to us to know that our care has brought you peace of mind, especially being so far away. We're truly honoured to support your Dad with his care needs and to assist your Mum around the house. It's wonderful to hear that our updates help keep you reassured and connected. We're proud to have a team of dedicated carers and office staff who always strive to go above and beyond for our clients and their families. Your gratitude motivates us to continue providing the compassionate and attentive care we value so much. Thank you for trusting us to be there for your parents-it's a privilege to support them. Please don't hesitate to reach out if there's ever anything more we can do to help. Warm regards.

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Review of
Right at Home (Swindon)
from T T (Husband of Client) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

Right at Home look after my wife with all her personal care to a very high standard also during the companionship on Sunday afternoons they keep my wife happy.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you for your kind words. It has been a pleasure to help you both and I know your care team speaks very highly of you. Whatever changes lie ahead you can be sure we will adapt and continue to provide you with the best possible care.

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Review of
Right at Home (Swindon)
from G E (Wife of Client) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience

We have found Right at Home very helpful and the carers efficient and caring, always cheerful and friendly. My husband is always very relaxed after the visits and looks forward to the next time. All very well arranged.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you so much for your kind review! We're delighted to hear that you've found our service helpful and that the carers are providing efficient, cheerful, and friendly care. It's wonderful to know your husband feels relaxed and looks forward to our visit that's exactly what we strive for. We truly appreciate your feedback and will continue to ensure everything runs smoothly for you. If there's ever anything more we can do, please don't hesitate to let us know.

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Review of
Right at Home (Swindon)
from Mel S (Daughter of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience

I am so glad that the Right at Home team are now caring for my Mum.
They have a can-do attitude and keep me well-informed and up-to-date on how things are going.
From the ladies in the office, the carers and cleaners. I would highly recommend this company.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you for providing us with your review. The care team love visiting and will do everything they can to ensure a high standard of care is always maintained.

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Review of
Right at Home (Chippenham)
from Stephen D (Husband of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience

Great service, they do a good job and are very friendly. Really happy with the service. The only problem is the office in relation to the roster off office done a better job in sending the roster out I would be really happy with the service.

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Review of
Right at Home (Chippenham)
from J K (Client) published on 13 November 2024

Submitted via Website • Report

Overall Experience

My experience has been absolutely awesome with Right At Home. All carers are fantastic and they go above and beyond. They keep me sane and I enjoy the chats we have. They really help me when I need them.

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Review of
Right at Home (Swindon)
from T M (Client) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

Reliable, friendly service. I feel safe with my carers.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you for your valuable feedback. We are so glad you are pleased with your care team and will work on the areas you have highlighted for improvement.

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Review of
Right at Home (Swindon)
from Julie B (Daughter of Client) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience

Excellent, friendly carers who have looked after my dad with dignity and supported my mum too. I really highly recommend Right at Home.

Reply from Michael Bowen, Managing Director at Right at Home (Swindon)

Thank you for your kind review. The carers really enjoy visiting Mum and Dad. We aim to improve whenever we can and will stay close to all of you to ensure we change as needs change.

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Review of
Right at Home (Swindon)
from G J (Client) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

I find the services offered more than satisfactory and I enjoy both the company and activity with carers. All the people I have been involved with are easy to get on with and helpful.

Reply from Abbie Gardner, Registered manager at Right at Home (Swindon)

Thank you for your positive feedback! We're glad to hear you enjoy the company and activities with our carers. It's wonderful to know our team has been helpful and easy to get along with.

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Review of
Right at Home (Swindon)
from S R (Wife of Client) published on 15 August 2024

Submitted via Website • Report

Overall Experience

Right at Home provided an excellent level of care for my husband, always on time, always respectful, giving the best of care in a difficult situation while following all the rules and regulations.
I would certainly recommend Right at Home.

Reply from Abbie Gardner, Registered Manager at Right at Home (Swindon)

Thank you so much for your kind words and for taking the time to share your experience with Right at Home. We are truly honoured to have had the opportunity to care for your husband and are pleased to hear that our team met your expectations during such a challenging time. We wish you and your family all the best.

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Review of
Right at Home (Swindon)
from Sarah S (Daughter of Client) published on 14 August 2024

Submitted via Website • Report

Overall Experience

The care and support they give to my dad is excellent, they show such compassion and care when dealing with someone is struggling with a number of issues. They treat him with dignity and they are a lifeline in ensuring he is able to stay at home. It is also so reassuring that I know he is receiving

the best care and attention and gives me peace of mind.
Communication from Right At Home is superb, from everyone based in the office and the carers and I appreciate how they will update me on any visits my dad receives from health visitors, district nurses and his GP.
Keep doing the great work, it is very much appreciated by me and my dad.

Reply from Abbie Gardner, Registered Manager at Right at Home (Swindon)

Thank you so much for your heartfelt review. We are truly touched by your kind words and are grateful for the opportunity to care for your dad. Providing compassionate, dignified care is at the heart of what we do, and knowing that we've been able to support your dad in staying at home means the world to us. We're also glad to hear that our communication has brought you peace of mind-keeping you informed and updated is a key part of our commitment to quality care. Thank you again for your support and encouragement.

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Review of
Right at Home (Swindon)
from C M (Husband of Client) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience

Staff friendly and caring. Always on time. Helpful, we look forward to them coming in.

Reply from Abbie Gardner, Registered Manager at Right at Home (Swindon)

Thank you for your lovely review! We're so glad to hear that you find our staff friendly, caring, and punctual. It's wonderful to know that you look forward to their visits and find them helpful. If there's anything more we can do to assist you, please don't hesitate to let us know.

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Review of
Right at Home (Swindon)
from Ann R (Client) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience

Very happy with my carers - an excellent service.

Reply from Abbie Gardner, Registered Manager at Right at Home (Swindon)

Thank you so much for your wonderful feedback! We're thrilled to hear that you're very happy with your carers and that you find our service excellent. If there's anything more we can do to support you, please don't hesitate to reach out.

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Home Care Providers Owned by Right at Home UK in Wiltshire

Right at Home UK Locations in Wiltshire (2)

Right at Home UK Reviews in Wiltshire (93)

Right at Home (Swindon)

Right at Home (Chippenham)

Right at Home (Chippenham)

Right at Home (Chippenham)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Chippenham)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Chippenham)

Right at Home (Chippenham)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Swindon)

Right at Home (Swindon)

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