Helping Hands Home Care in Berkshire | 3 Home Care Providers

Review of
Helping Hands Home Care (Hungerford)
from Shirley Elizabeth P (Client) published on 24 October 2023

Submitted via Website • Report

Overall Experience

So far with the visits I have received, I have been delighted with the care and friendliness of my ladies and look forward to meeting a fresh face tomorrow. Thank you for everything.

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Review of
Helping Hands Home Care (Hungerford)
from A R (Client) published on 29 September 2023

Submitted via Postal Card • Report

Overall Experience

100% happy with care and attention and lovely helpers.

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Review of
Helping Hands Home Care (Hungerford)
from Ali M (Daughter of Client) published on 22 August 2023

Submitted via Website • Report

Overall Experience

Helping Hands staff were helpful for general housekeeping duties which my father could no longer manage. Great to know someone was dropping in on him and helping to keep him independent in his own home for longer.

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Review of
Helping Hands Home Care (Hungerford)
from David R (Son of Client) published on 16 August 2023

Submitted via Website • Report

Overall Experience

We have been looking for some additional weekend care for my mother. Other organisations weren't prepared to share the role with existing care providers, yet Helping Hands are. From the initial meeting with the Branch Care Manager and her team, we have been treated fantastically. My mother likes the

weekend carers who are kind and caring and we'd recommend this company to others looking for home care services

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Review of
Helping Hands Home Care (Hungerford)
from Sarah E (Daughter of Client) published on 4 August 2023

Submitted via Website • Report

Overall Experience

The whole team at Helping Hands have been very helpful, caring and friendly. My mum has felt at ease with all the carers and has appreciated their support. We have been reassured knowing that she is in safe and professional hands. Thank you to the team.

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Review of
Helping Hands Home Care (Hungerford)
from L B (Client) published on 31 May 2023

Submitted via Postal Card • Report

Overall Experience

Carers are considerate and helpful.

Reply from Jady Starr, Branch Care Manager at Helping Hands Home Care (Hungerford)

Hi, thank you for leaving a great review for us, we're delighted to hear how pleased you are with our service!
Best wishes.

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Review of
Helping Hands Home Care (Maidenhead)
from Susan V (Daughter of Client) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience

Carers are all very kind, respectful and professional. They look after my father who has Alzheimer's and is bedbound. They provide personal care and they are very thorough and considerate. They are a pleasure to have in the house. I'm very grateful for their service.

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Review of
Helping Hands Home Care (Hungerford)
from P L (Client) assisted by family/friend published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

Helping Hands carers are always very punctual, courteous, helpful and caring. If shifts need to be changed or extra ones included, this has always been accommodated. We are generally very pleased with the service provided.

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Review of
Helping Hands Home Care (Hungerford)
from Hilary S (Daughter of Client) published on 26 April 2023

Submitted via Website • Report

Overall Experience

Staff are appropriately dressed in uniform and are responsive to needs.
They are friendly and considerate.
Management are also very responsive to requests and act quickly and keep client and clients family informed.

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Review of
Helping Hands Home Care (Hungerford)
from Neil Y (Son of Client) published on 20 April 2023

Submitted via Website • Report

Overall Experience

We are really pleased with the care provided by Helping Hands Home Care (Hungerford) to my elderly Mum. The carers do the tasks they've been asked to do perfectly well but more importantly they also engage with and chat to my mum. We are very grateful for the speed and efficiency with which care was

set up for my mum by the whole Helping Hands Team. Thank you!

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Review of
Helping Hands Home Care (Hungerford)
from Nicola B (Power of Attorney of Client) published on 20 April 2023

Submitted via Website • Report

Overall Experience

To my best belief, the care provided matches the plan in place. Additional support has been provided to escort the client to a number of varying medical appointments.
In addition, the carers have carried out additional tasks within the home to support the client's care and living requirements.

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Review of
Helping Hands Home Care (Hungerford)
from S H (Daughter of Client) published on 17 April 2023

Submitted via Website • Report

Overall Experience

My dad has a number of excellent carers who understand his needs and who he trusts. My mum has a good relationship with the carers, which is reassuring for me. I am able to email directly to the branch and the team are very accommodating.

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Review of
Helping Hands Home Care (Hungerford)
from L H (Daughter of Client) published on 17 April 2023

Submitted via Website • Report

Overall Experience

Excellent care, professionalism and caring. Mum likes her carers very much. They have been excellent at covering emergencies and very responsive to requests. I only wish we had found them sooner. Highly recommended.

Reply from Jady Starr, Branch Care Manager at Helping Hands Home Care (Hungerford)

Thank you so much for leaving such a brilliant review for us! I'm delighted to hear how much your mum likes our carers and that you've been really impressed with our service. We're always happy to help!

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Review of
Helping Hands Home Care (Hungerford)
from H H (Son-in-law of Client) published on 17 April 2023

Submitted via Website • Report

Overall Experience

Helping Hands have provided an invaluable service in helping with a home care package for my elderly disabled father in law. Management is friendly, helpful and is responsive and goes above and beyond in helping to sort out administrative issues (Well done). Attending care staff have formed a good relationship

with my father in law (the client) and his wife and carry out their agreed tasks with genuine care and a good attitude. My father and mother in law are very satisfied.

Reply from Jady Starr, Branch Care Manager at Helping Hands Home Care (Hungerford)

Thank you for leaving such a wonderful review! I'm thrilled to hear how happy you are with our service and that your father-in-law is very satisfied with the support he is receiving. We are ever so grateful for your kind feedback! Best wishes.

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Review of
Helping Hands Home Care (Hungerford)
from R H (Client) published on 3 February 2023

Submitted via Postal Card • Report

Overall Experience

Helping Hands Home Care (Hungerford) were quickly able to help me out after a fall and breaking my hip. The care I needed was around the house, no personal care. The carers were friendly and efficient.
Through no fault of their own carers were sometimes late due to insufficient time being allocated

to get from one call to another. These carers work hard and this should be addressed. I would use Helping Hands Home Care again if the situation arose. Thank you.

Reply from Jady Starr, Branch Care Manager at Helping Hands Home Care (Hungerford)

Thank you so much for leaving such a lovely review for us! I'm really happy to hear that our carers were able to help you after your fall and that you would use Helping Hands again. Please do not hesitate to get in contact if you'd like to discuss any issues you had with timings.
With very best wishes.

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Review of
Helping Hands Home Care (Maidenhead)
from Tim H (Son of Client) published on 18 August 2022

Submitted via Website • Report

Overall Experience

Helping Hands has offered excellent care for my mother since the beginning of the year. Her carers are warm and compassionate and the office is very responsive. We've been hugely impressed by their service, in particular the continuity of care mum receives, and would be happy to recommend them.

Reply from Louise Whiting, Branch Care Manager at Helping Hands Home Care (Maidenhead)

Thank you so much for this glowing review and recommendation! I'm delighted to hear how happy you are without carers and that they are so warm and compassionate - it is our absolute pleasure to provide care for your mother. Your kind feedback is truly appreciated.
Best wishes.

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Review of
Helping Hands Home Care (Hungerford)
from Martin B (Son of Client) published on 18 August 2021

Submitted via Website • Report

Overall Experience

We asked Helping Hands to help look after my mother after she had cataract surgery on both her eyes. This mainly involved helping to administer drops up to four times a day at her home address. All the carers were kind, polite and made a real effort to make a connection with Mum and this was much appreciated!

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Review of
Helping Hands Home Care (Maidenhead)
from Rachel O (Client) published on 11 November 2020

Submitted via Postal Card • Report

Overall Experience

I used Helping Hands after having spinal surgery and needing help with personal care. I was not looking forward to having assistance, but from the first phone call, I just knew Helping Hands were right for me. Then when my carer arrives, well I don't know how to put into words how relaxed and assured

I was. She is the perfect, caring, kind, patient, professional and calming. She is just an angel and I cannot thank her enough. I will clearly miss her 9am each morning.

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Review of
Helping Hands Home Care (Hungerford)
from E C (Client) published on 2 November 2020

Submitted via Postal Card • Report

Overall Experience

Very satisfied.

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Home Care Providers Owned by Helping Hands Home Care in Berkshire

Helping Hands Home Care Locations in Berkshire (3)

Helping Hands Home Care Reviews in Berkshire (19)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Maidenhead)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Maidenhead)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Maidenhead)

Helping Hands Home Care (Hungerford)

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