Helping Hands Home Care in Cheshire | 7 Home Care Providers

Review of
Helping Hands Home Care (Nantwich)
from Brian W (Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

I have marked management as poor because I have experienced carers being late on many occasions after not been allowed time to travel from one appointment to the next. Surely, carers can be tabled to close areas. Also out time agreed was for 9am and 7:30pm, but the early time has been anything from

8:45 - 9:30am and night time 7:15 - 8pm.

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Review of
Helping Hands Home Care (Ellesmere Port)
from L C (Daughter of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum is very happy with the service you provide. All your staff are always on time unless they get held up in traffic and if this is the case they have always rung to let mum know. They are always happy, cheerful and chatty, and brighten her day with their stories of family or holidays. For myself

as long as my mum is happy and looked after it makes it much easier for me to relax on my time away. Thank you.

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Review of
Helping Hands Home Care (Ellesmere Port)
from J S (Client) published on 10 March 2025

Submitted via Website • Report

Overall Experience

All staff who have been have been very friendly, professional and helpful. Company seems very well organised and run. I am delighted to have been recommended to use the company and have already recommended them to others.

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Review of
Helping Hands Home Care (Ellesmere Port)
from S K (Wife of Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

Unable to write due to severe tremor.

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Review of
Helping Hands Home Care (Widnes)
from Pauline C (Daughter of Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

Helping Hands Home Care have been caring for my 96 year old Mum, who has dementia, for nearly 2 years. Without their excellent care she would not have been able to continue to live at home. To begin with, my Mum was a little apprehensive about having people coming into her home, but the carers are lovely

and friendly and she quickly became comfortable with them. My Mum's needs have increased during this time and Helping Hands have always responded quickly to her changing needs. I am very happy with the service that they provide and have no hesitation in recommending them.

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Review of
Helping Hands Home Care (Ellesmere Port)
from J B (Daughter of Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

Reliable, friendly staff who respond to my dads needs. Excellent service. Thank you.

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Review of
Helping Hands Home Care (Ellesmere Port)
from V E (Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

Helping Hands Home Care have transformed my life and I am no longer lonely, or frightened about not being able to do every day things. I am 85 in March, at first I did not like so many different people coming each day, but now I look forward to seeing them and hearing their stories. I can relax and

look forward to each day now and catching up with news. Well done HH. A visit to the doctor was very helpful also.

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Review of
Helping Hands Home Care (Ellesmere Port)
from Ian W (Father of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Helping Hands (Ellesmere Port) have always provided a good service for my daughter. The carers are really good and the office staff have always tried to provide the carers that my daughter feels most comfortable with.

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Review of
Helping Hands Home Care (Ellesmere Port)
from Jane M (Daughter-in-law of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

We employed Helping Hands as carers for my mother and step father in law who both have dementia and were living at home. The care provided was second to none, the carer's all used their initiative and washed bedding and clothing, made sure that the kitchen was left clean etc. as well as catering for

the needs of my parents in law. Their cheerful disposition also helped to maintain a nice homely environment. The management team bent over backwards to help with any emergency i.e. the last minute need for an overnight stay etc. Thank you team, you were amazing!

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Review of
Helping Hands Home Care (Ellesmere Port)
from A Q (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Always willing to accommodate changes such as earlier visits. Easy to deal with.

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Review of
Helping Hands Home Care (Ellesmere Port)
from Josie O (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Very happy with the quality of carers. They are kind and caring and carry out duties in a professional manner. The carers have been a great help to me coming in daily to take care of my parents. The company keep in touch if there are any concerns.

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Review of
Helping Hands Home Care (Warrington)
from Julia P (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Helping Hands provide a wonderful service. The staff are all so caring and kind with my mum. Nothing is too much trouble which is both a great support for her and our family. We couldn't do without you! Thank you!

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Review of
Helping Hands Home Care (Warrington)
from Alison A (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Helping Hands literally changed our lives. The staff are amazing and my mum looks forward to every visit. They are so kind and considerate as well as being super efficient in everything they do. The help we have received has helped Mum stay at home and get her confidence back too. I would not hesitate

to recommend this wonderful care provider.

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Review of
Helping Hands Home Care (Warrington)
from C C (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Helping Hands have been an absolute godsend. I cannot recommend them highly enough.
We initially became involved with Helping Hands following my mother having an operation and needing some support around medication, meals etc.
The manager and the team at Warrington were empathetic, supportive, and

professional from our first meeting.
My mums care and meeting her needs appropriately were central to the service provided. Mums needs were regularly reviewed to ensure she had the care required.
The carers attending mum were kind, considerate and respectful. On the occasions I saw them interacting with mum, I was impressed not only by their caring skills but also by their friendliness towards my mother. Carers took time to find out what mum liked, to sit and talk to her, share the newspaper and support her in any way they could.
We could not have managed mums care without the support from Helping Hands and we thank them for being there for her.

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Review of
Helping Hands Home Care (Warrington)
from R J (Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

The care I receive is second to none. My dignity is maintained at all times but especially when receiving personal care. Also important is a good sense of humour and laughing about things during the visits. All the carers who visit me are caring, professional, knowledgeable about my specific medical

issues and how it affects my care. My experience, over the last 5 years has been 100% positive. I would have no hesitation in recommending Helping Hands Home Care to anyone needing care at home.

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Review of
Helping Hands Home Care (Warrington)
from A K (Mother of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

The care company are only as good as the staff and right now we have excellent carers. When good staff leave or are forced to leave then you have to hope that you get good replacement staff. Of course, this is a continuous concern when you are in this position.

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Review of
Helping Hands Home Care (Warrington)
from Zahida A (Wife of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

We have been fortunate to receive first-class home care from our team of angels at Helping Hands, Warrington over a couple of years. Management has been fully supportive, empathic and always willing to go the extra mile to ensure the best home care is provided by their great team of angels. Our regular

cares are well-trained, empathic, kind professionals. Their amazing care and interaction with my husband has certainly lifted up his morals and confidence and I sure can see the very positive effect on his health. He actually looks forward to seeing them on their daily visits and so do I. We are very grateful to the whole team including two new starters.
We wish to see the Warrington Team go for a National Award for the Best Home Care Service. Thank you all for your support.

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Review of
Helping Hands Home Care (Warrington)
from Brian E (Husband of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Overall care is very good. My wife requires specialist care and compassion ate understanding of her needs. It is very difficult for her to communicate with anybody therefore it requires a familiarity with carers she knows and is comfortable with. My wife can sometimes get stressed when carers come that

she is not familiar with and sometimes it takes time to calm her down. I understand it is not always possible to provide this continuity at weekends and holiday periods, but I trust that you can do your best to accommodate her.

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Review of
Helping Hands Home Care (Ellesmere Port)
from F W (Client) assisted by family/friend published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience

I'm very pleased with your service. The carers are all pleasant, helpful, and always on time unless they're caught in traffic, and even then they will ring to let me know. It's nice to hear all their news, they brighten my day. A big thank you to them all.

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Review of
Helping Hands Home Care (Macclesfield)
from W M (Daughter of Client) published on 24 January 2024

Submitted via Website • Report

Overall Experience

From my initial contact with them until my mother had to move into a care home, Helping Hands in Macclesfield were responsive, understanding and helpful. The management team did all that they could to meet our needs, proving to be highly flexible as my mother’s needs changed. Although she was looked

after by a large team of varying carers, all of them were patient, kind and understanding. The carers were completely reliable, always arriving on time, and they communicated well between members of team, with me and with management. My mother enjoyed chatting to the carers and they were effective in assisting her with all her daily requirements.

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Home Care Providers Owned by Helping Hands Home Care in Cheshire

Helping Hands Home Care Locations in Cheshire (7)

Helping Hands Home Care Reviews in Cheshire (58)

Helping Hands Home Care (Nantwich)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Widnes)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Warrington)

Helping Hands Home Care (Warrington)

Helping Hands Home Care (Warrington)

Helping Hands Home Care (Warrington)

Helping Hands Home Care (Warrington)

Helping Hands Home Care (Warrington)

Helping Hands Home Care (Warrington)

Helping Hands Home Care (Ellesmere Port)

Helping Hands Home Care (Macclesfield)

Awards / Recognitions (0)

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