Home Care Providers Owned by Helping Hands Home Care in Derbyshire

8.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Derbyshire

Only the locations & reviews in Derbyshire for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1219 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Derbyshire (3)

 

3 Home Care Providers owned by Helping Hands Home Care in Derbyshire

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Helping Hands Home Care (Swadlincote)

G35/36 Repton House, Bretby Business Park, Burton-on-Trent DE15 0YZ 

9.8 20 reviews
"Helping Hands (Swadlincote) have been caring for my mum since November 2023 and the care they give is excellent. All of the carers are…"   Read all 20 reviews

Helping Hands Home Care (Swadlincote) supports people with everything from getting to and from the shop and managing daily life to caring for complex needs. The Swadlincote branch of Helping Hands has the means and expertise to provide the highest… Read more about Helping Hands Home Care (Swadlincote)

  • Care Provided
  • Live in Care
  • Older Person Care
Helping Hands Home Care (Chesterfield)

Tapton Park Innovation Centre, Brimington Road, Chesterfield S41 0TZ 

9.3 10 reviews
"The carers were an enormous help and support to my husband and myself over the last 20 months. They were always kind, thoughtful, caring…"   Read all 10 reviews

Helping Hands Home Care (Chesterfield) provides individually tailored support to enable people in their community to live as independently as possible in their own homes. The team strives to keep the people in their care feeling safe, content and… Read more about Helping Hands Home Care (Chesterfield)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Derby)

31 Shardlow Road, Alvaston, Derby DE24 0JG 

7.8 10 reviews
"Found our carer very good, efficient and pleasant at looking after my wife who is very pleased she is our carer. She also checks on what I…"   Read all 10 reviews

Helping Hands Home Care (Derby) offers people dedicated personalised domiciliary support. With flexible packages available for sporadic visits or full-time care, they are committed to providing a system entirely catered to you. Covering Ashbourne,… Read more about Helping Hands Home Care (Derby)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in Derbyshire (40)

8.6
Helping Hands Home Care has a Group Review Score of 8.6 (8.617) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Swadlincote)

from Clare F (Daughter of Client) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Helping hands recently provided some care for my mum while she was recovering after a hospital stay. The service was friendly and professional right from my first enquiry and they were able to offer a temporary 5 week package of care for us. My mum found her carers to be very friendly kind and trustworthy
while helping her with some domestic tasks one day a week. They had some shared interests and made her feel comfortable right from the start. We wouldn't hesitate to use the service again.

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Review of

Helping Hands Home Care (Derby)

from M L (Client) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very happy with all the care I have received.

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Review of

Helping Hands Home Care (Swadlincote)

from E P (Client) assisted by family/friend published on 25 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Very caring, helpful. Nothing too much trouble. Very happy with service.

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Review of

Helping Hands Home Care (Chesterfield)

from David E (Son of Client) published on 13 February 2025
Overall Experience  Overall Experience 4.0 out of 5

I have found the carers to be very helpful in looking after mum and dad who both have dementia. They bring structure and organisation into the day. Sometimes they arrive at the back end or outside the call slot and this can cause upset due to dementia sufferers looking for routine and timescales. I
know it can be difficult when travelling to multiple addresses in different areas and that they are working to try and resolve this issue. They also enable me to have some down time as it is sometimes exhausting when supporting two parents with varying degrees of dementia.

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Review of

Helping Hands Home Care (Chesterfield)

from S H (Wife of Client) published on 13 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The carers were an enormous help and support to my husband and myself over the last 20 months. They were always kind, thoughtful, caring and great cooks too! I recommended them to a friend who is also very happy with their help.

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Review of

Helping Hands Home Care (Chesterfield)

from M S (Client) published on 12 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The care is invaluable for me to remain at home. The staff keep me clean and make sure I am fed throughout the day. Staff prompt me to take my medication. Staff do all the things i can no longer manage myself. I am encouraged to continue to do all the hobbies and activities that I used to do with their
support and guidance.

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Review of

Helping Hands Home Care (Chesterfield)

from Marion T (Wife of Client) published on 12 February 2025
Overall Experience  Overall Experience 5.0 out of 5

For the past 2 years Helping Hands have supplied carers for my husband who has dementia. They are very caring, capable patient centered individuals who adapt themselves to the needs of my husband. I have complete confidence in them and I am happily able to go out or stay in. My husband cooks with them,
which he enjoys and we benefit greatly from the results. There have been a few changes in management which haven't really affected us. We have been very lucky to get such reliable excellent carers.

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Review of

Helping Hands Home Care (Swadlincote)

from Jackie B (Daughter of Client) published on 6 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Helping Hands (Swadlincote) have been caring for my mum since November 2023 and the care they give is excellent. All of the carers are helpful and friendly and assist Mum with her daily routines. They are also very considerate to my dad who doesn't require personal care himself and was at first reluctant
to have people in the house. One of the carers was a massive help to him when he had a medical issue himself and I was uncontactable - she contacted the necessary service and helped to get the problem resolved quickly for which we are very grateful. If ever we've had an issue to address or questions to ask the office and management team have been really helpful.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Swadlincote)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Swadlincote)

from Marie R (Granddaughter of Client) published on 23 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My grandma has been having care for just over 6 months now. Very happy with the service she has received and she loves the ladies who come to visit her, she usually has the same ones visiting her each morning which she really enjoys.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Swadlincote)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Swadlincote)

from Elizabeth C (Daughter of Client) published on 29 February 2024
Overall Experience  Overall Experience 5.0 out of 5

Helping Hands has been supporting my mother since September 2023 they offer a professional service with caring and cheerful staff. The carers are always respectful and supportive and their visits brighten my mother's day. They provide valuable feedback to my sister and I that ensures we are able to
we are giving the best possible support.
My mother is now funded by the NHS but we were able to continue with Helping Hands which we were delighted about as mum is familiar with the carers as they are with her.
We hear at lot of laughter during mum's support visits and she seems to enjoy the company of the carers even though she finds her personal care harder to understand or cooperate with. She is always given time and plentiful encouragement and reassurance during visits.
The only issue we would say we have had was with the out of hours service but we have raised this and understand that the issues are being addressed.

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Review of

Helping Hands Home Care (Swadlincote)

from Ian G (Son of Client) published on 22 February 2024
Overall Experience  Overall Experience 5.0 out of 5

I can’t praise the Swadlincote team high enough since we started using them from the beginning of 2023, the care for my mum has been brilliant, the staff are very caring and friendly, it puts my mind at rest knowing they are supporting and caring for Mum. They always let me know if there are any issues
and help provide additional care when required.

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Review of

Helping Hands Home Care (Swadlincote)

from David R (Client) published on 30 January 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff at Helping Hands are well trained in caring for patients who need assistance to shower, dress and help them with the daily routine. Ever since 2021 I started using the company after having a stroke they have been marvellous. Indeed the staff change quite often in the care business but when
new people start they are always introduced to Mum and I. Recently I have had a sinus operation and I had various infections and the staff have attended hospital and driving me to dental and GP appointments. Also when I was ill the carer telephoned 999 and stayed with me until the ambulance arrived. It is marvellous that many of them have become friends. Each week I receive an email with whom is visiting the following week. Management and office staff are so helpful that when I need extra support or change the time of carers they will always oblige me. I must say Helping Hands Swadlincote, due to the various staff members changes, they have been great and helpful at all times.

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Review of

Helping Hands Home Care (Swadlincote)

from Hazel B (Daughter of Client) published on 25 January 2024
Overall Experience  Overall Experience 4.0 out of 5

Mum's carers from Helping Hands are very caring and lovely company for her. She looks forward to them coming as they are always chatty and have good and funny conversations and will fulfill all her needs.
Timekeeping has got a lot better recently and the quality of the team has also improved.
The
team will do most anything you ask of from personal care to cooking lunches.

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Review of

Helping Hands Home Care (Swadlincote)

from J H (Wife of Client) published on 22 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Helping Hands provide professional care for my husband. All the staff are friendly, kind, thoughtful and very patient. Reliable and timing is good. We are very happy with the care provided.

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Review of

Helping Hands Home Care (Chesterfield)

from M S (Client) published on 18 October 2023
Overall Experience  Overall Experience 5.0 out of 5

The carers that attend me are all very pleasant and we always have a chuckle together before they leave. They all show patience and understanding which enables me to continue living at home. I would recommend this company.

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Review of

Helping Hands Home Care (Chesterfield)

from M M (Husband of Client) published on 12 September 2023
Overall Experience  Overall Experience 4.0 out of 5

I have found the caring experience for my wife who has Alzheimer's very good.
Nothing is too much trouble for them.

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Review of

Helping Hands Home Care (Swadlincote)

from Janet P (Daughter of Client) published on 31 July 2023
Overall Experience  Overall Experience 5.0 out of 5

My mum received care from Helping Hands for the last few months of her life. Mum was 92 years old when she needed help and although she had reservations due to a poor experience with a different organisation, she agreed to have Helping Hands come into her life and home. She had regular visits by her
carers and she really enjoyed their visits. Nothing was too much trouble and she said “they treated me as me and not some daft old woman”


The care was provided with dignity and respect and I was alerted by the team if they had any concerns. The team made a huge difference to the quality of my mum's final days and were really flexible in their approach to suit my mum's needs.
Thank you.


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Review of

Helping Hands Home Care (Derby)

from Alan D (Client) published on 10 March 2023
Overall Experience  Overall Experience 4.0 out of 5

Most of the carers provide very good care. Sometimes they forget things but not all of them, and not often.

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Review of

Helping Hands Home Care (Derby)

from T W (Client) published on 10 March 2023
Overall Experience  Overall Experience 5.0 out of 5

I have received a good standard of service from very helpful and pleasant staff.

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Review of

Helping Hands Home Care (Derby)

from J F (Husband of Client) published on 8 March 2023
Overall Experience  Overall Experience 5.0 out of 5

Found our carer very good, efficient and pleasant at looking after my wife who is very pleased she is our carer. She also checks on what I do, makes suggestions on how to do it correctly. We both hope she stays as my wife carer for many years.

Reply from Carey Bebbington, Branch Care Manager at Helping Hands Home Care (Derby)

Thank you very much for leaving such a brilliant review for us! I'm thrilled to hear how pleased your wife is with our carer and that you consider her to very efficient and pleasant. Your kind feedback means the world to us! Best wishes.


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Awards / Recognitions (0)

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