Home Care Providers Owned by Helping Hands Home Care in Devon

8.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Devon

Only the locations & reviews in Devon for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1144 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Devon (4)

 

4 Home Care Providers owned by Helping Hands Home Care in Devon

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Helping Hands Home Care (Exeter)

Office 1012A, 1013 Pynes Hill Business Centre, Pynes Hill, Exeter EX2 5JL 

9.7 20 reviews
"My Father is 92 and living alone in a rural situation and Helping Hands visit him every morning to make toast and drinks then various…"   Read all 20 reviews

Helping Hands Home Care (Exeter) offers live-in care and visiting care tailored to the unique needs and requirements of each individual. Their range of support services cover everything from short, regular visits throughout the week to more intensive… Read more about Helping Hands Home Care (Exeter)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Plymouth)

75 Mutley Plain, Plymouth PL4 6JJ 

9.7 20 reviews
"Helping Hands has cared for my husband for the last 12 months. The care has been excellent and very professional. Nothing is too much…"   Read all 20 reviews

Helping Hands is one of the UK’s leading homecare providers, offering support from as little as one 30-minute visit a week through to 24-hour live-in care. Whether you need help with your housework, companionship or personal care, Helping Hands’… Read more about Helping Hands Home Care (Plymouth)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Torquay)

3 Tor Hill House, Union Street, Torquay TQ2 5QW 

9.5 14 reviews
"There has always been a complete understanding of my wife's needs and the carers provided have always been totally appropriate. We have a…"   Read all 14 reviews

Helping Hands' Torquay branch is part of a network with over 100 branches and 6,000 carers providing dedicated support across England and Wales, Helping Hands Home Care is one of the UK’s leading home care providers. Each member of the local Torquay… Read more about Helping Hands Home Care (Torquay)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Topsham)

Unit A Castleview Barns, Woodmanton Farm, Woodmanton, Woodbury, Exeter EX5 1HQ 

9.0 3 reviews

Helping Hands Topsham deliver personalised care and support designed to suit your specific needs, preferences, and lifestyle. Whether you’re looking for regular visits to help with household tasks and maintaining your favourite social activities or require… Read more about Helping Hands Home Care (Topsham)

  • Care Provided
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in Devon (57)

8.5
Helping Hands Home Care has a Group Review Score of 8.5 (8.545) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Topsham)

from Daniel S (Son of Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service - Mother is well cared for and well looked after. Great team.

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Review of

Helping Hands Home Care (Topsham)

from Margaret R (Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service all helpers willing and kind. Appreciated.

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Review of

Helping Hands Home Care (Plymouth)

from B M (Power of Attorney of Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Helping Hands enable my sister, who has dementia, remain in her own home with her cat. Her needs are reviewed and updated as required. Being at home with care allows her one to one contact and gives ger the stimulation that dementia sufferers benefit from.

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Review of

Helping Hands Home Care (Torquay)

from John A (Husband of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There has always been a complete understanding of my wife's needs and the carers provided have always been totally appropriate.
We have a regular arrangement for visits but alterations or additions to this are always accommodated in a helpful manner

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Review of

Helping Hands Home Care (Topsham)

from S B (Daughter of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy with the care that she gets.

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Review of

Helping Hands Home Care (Exeter)

from Charleen R (Daughter of Client) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father is 92 and living alone in a rural situation and Helping Hands visit him every morning to make toast and drinks then various cleaning and ironing duties.
They prompt him to wash and clean teeth during there visit.
Arranging the above care was simple and easy as the Admin team are so very
aware of the needs of the elderly.
The carers who visited Dad were kind caring and so lovely with him.
With Helping Hands I felt Dad's general health improved. I was also aware that he had quality carers and he enjoyed there visits.

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Review of

Helping Hands Home Care (Plymouth)

from Garry M (Husband of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has not been too well lately due to travel to medical appointments. The support from the carers has been exceptional. Not only do they do what is on the list but are always looking out what needs to be done without being asked. They are respectful to my wife and once they get to know my wife
they understand her condition and recognise she can always interact, but still treat her in a person-centred approach. It has been 2 years since we transferred to Helping Hands and the standards have not dropped off. Best decision we made to have this company.

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Review of

Helping Hands Home Care (Exeter)

from Sally P (Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care and support I received from Helping Hands (Exeter). I cannot fault the carers or office staff. The carers are empathetic, kind, friendly, efficient, helpful, respectful and go out of their way to do extra tasks for me. I do like having the same regular carers because
they know what to do quickly and efficiently, without having to constantly check (and the office staff do try to arrange this). Some of the newer younger carers do not multi task and so their visit does not work as well (but they will learn in time). They almost always arrive on time (even with Exeter's chaotic traffic). The office staff are equally helpful and attend to requests quickly and efficiently and without a fuss. I would certainly recommend Helping Hands to anyone as the best care agency in Exeter.

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Review of

Helping Hands Home Care (Exeter)

from B J (Son of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The help that my mum received was great. The support and staff were fantastic and the help was gratefully appreciated by all family members. I would recommend Helping Hands to any needing care at home.

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Review of

Helping Hands Home Care (Exeter)

from Roy C (Husband of Client) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had no problems to date and am more than happy with the service.

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Review of

Helping Hands Home Care (Exeter)

from A E (Son of Client) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Helping Hands Home Care to anyone looking for a Care Provider, I have found all the staff to be extremely caring and friendly, and when needed in an emergency have gone above and beyond to help. Words cannot express just how invaluable their Home Care service has been to
my Mum and myself.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Exeter)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Exeter)

from W M (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the service provided to dad. Carers were efficient and friendly and he enjoyed their visits and care provided. Communication was clear and timely.
It enabled him to stay in his own home to the very end as he had wished.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Exeter)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Exeter)

from S S (Daughter of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers were cheerful and kind to Dad, always polite and asked if there was anything else they could do. They always arrived on time (once they found our remote location) and told us in advance if the rota changed due to staff absence. I would recommend this company.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Exeter)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Torquay)

from J L (Daughter of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands carers are so lovely with my mum. They are trustworthy, professional and very friendly. They chat with my mum, bathe her legs, empty her commode and do anything that mum asks them. Once a week they change the patch on her arm. It is so reassuring for me and my brother to know the carers
are reliable and professional.

Reply from Lee, Sales Enablement Manager at Helping Hands Home Care (Torquay)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Torquay)

from Sarah R (Daughter of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have supported my mother and been a godsend in keeping her safe at home. They have also massively supported me going through this whole process of looking after an elderly parent. I can't thank them enough.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Torquay)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Plymouth)

from Ian P (Son of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without Helping Hands and the fabulous carers, proving the personal carer that our 90 year old mum's needs would be nigh on impossible. She is now housebound and the time her fabulous variety of carers spend with her, really keeps up her moral. Nothing is too much for them and the Admin team also work
hard to manage our weekly amendments to the standard rota. A great service that I've recommended to others and would highly commend to anyone looking for this type of support.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Plymouth)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Plymouth)

from J B (Wife of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands has cared for my husband for the last 12 months. The care has been excellent and very professional. Nothing is too much trouble and it has been a pleasure getting to know them all. I would recommend Helping Hands to anyone looking for a care package.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Plymouth)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Management

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Value for Money

Review of

Helping Hands Home Care (Torquay)

from T E (Daughter of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping hands are an excellent company, they care for my mother and understand her needs, time keeping is good and continuity of care. They always keep me informed if there is any issues regarding my mum, which is good as I live away from my parents. The carers are all so caring and understanding.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Torquay)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Management

Treated with Dignity

Value for Money

Review of

Helping Hands Home Care (Exeter)

from Judy E (Client) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the Helping Hands Home Care service. I am kept well informed and the staff arrive promptly and are kind and encouraging. My goal is to be fully independent by end December so that I can manage confidently on my own and I know they will all help me achieve this. NB: I seem to get
duplicated emails about rotas and invoices.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Exeter)

Thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. I will get our billing team to look into the duplication issue for you. Kind regards.


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Review of

Helping Hands Home Care (Torquay)

from Sheila M (Daughter of Client) published on 18 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the lovely staff. Who are very caring and very professional. Nothing is too much trouble.
The management is excellent. We feel very well supported at this very difficult time for our family.
The patient has been very happy with her carers.

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Awards / Recognitions (0)

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