Home Care Provider Owned by Helping Hands Home Care in East Sussex

8.6 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Helping Hands Home Care in East Sussex

Only the locations & reviews in East Sussex for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1219 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in East Sussex (1)

 

1 Home Care Provider owned by Helping Hands Home Care in East Sussex

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Helping Hands Home Care (Eastbourne)

Unit 12a, Pacific House, Easter Island Place, Eastbourne, Eastbourne BN23 6FA 

9.8 9 reviews
"My father needed some additional support but was reluctant. The Helping Hands people responded to my concerns to this with assurance and…"   Read all 9 reviews

The Eastbourne branch of Helping Hands is well-equipped to provide care and support to those with the most complex of needs. Led by a specialist care manager, the compassionate team of carers goes above and beyond to deliver the best possible care… Read more about Helping Hands Home Care (Eastbourne)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in East Sussex (9)

8.6
Helping Hands Home Care has a Group Review Score of 8.6 (8.617) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Eastbourne)

from Richard W (Son of Client) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were always kind and considerate, the care provided enabled my mother to remain in her own home until she was nearly 96.My thanks to all the staff at Helping Hands who supported my mother for many years.

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Review of

Helping Hands Home Care (Eastbourne)

from P W (Brother of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with each member of staff who has visited my brother to offer him assistance in his home and also to go shopping


Particularly impressive us the attitude of each visitor and their professional approach.


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Review of

Helping Hands Home Care (Eastbourne)

from T M (Daughter of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father needed some additional support but was reluctant. The Helping Hands people responded to my concerns to this with assurance and patience. The care then given was very well received and always with understanding.

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Review of

Helping Hands Home Care (Eastbourne)

from M R (Son-in-law of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always arrives and makes sure my father in law is fed and food left for his tea time too. Anything he asks for they will help with that too if needed. Liaises with a family member is if there is a problem.

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Review of

Helping Hands Home Care (Eastbourne)

from S S (Wife of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been under the care of Helping Hands Home Care since February 2024, initially as a companionship visit then for full personal care since June 2024 due to his deteriorating Alzheimer's condition.
I've found all his carers to be professional and compassionate throughout his journey, despite
his often difficult behaviour. Nothing too much trouble.

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Review of

Helping Hands Home Care (Eastbourne)

from Chris C (Son of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, both professional and friendly.
The team organised and provided transportation for my parents on Christmas Day to our home (2 hours away), and stayed on hand to provide whatever care support was needed, got on well with my parents and integrated with the family joining us for Christmas
dinner.
Would recommend and my parents are using again. Thanks.

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Review of

Helping Hands Home Care (Eastbourne)

from L G (Granddaughter of Client) published on 11 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are excellent in every way.
Nothing is ever too much trouble for them. The call times are good. I always feel safe in their care. We have no complaints to make, we are very happy with the service we get.

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Review of

Helping Hands Home Care (Eastbourne)

from S T (Daughter of Client) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for all your care, attention, reassurance and for your can-do attitudes. You've restored our faith in care providers, plus already enabled us the family to dare to go away for a night or two, having complete confidence that Mum's in great hands.

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Review of

Helping Hands Home Care (Eastbourne)

from D A (Granddaughter of Client) published on 26 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been using helping hands for 27 months. The report the carriers have built with my grandmother is excellent. They show complete compassion, dignity and respect. They take their time and are extremely patient with her. They also take the time to talk to me and ask him for I'm OK in my caring role.
The only downfall is the cost of the car as helping hands is one of the most expensive providers. My grandmother won't be able to continue to afford the care once her savings run out.

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Awards / Recognitions (0)

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