Helping Hands Home Care in Greater Manchester | 7 Home Care Providers

Review of
Helping Hands Home Care (Stalybridge)
from V K (Daughter of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

Above and beyond.

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Value for Money

Review of
Helping Hands Home Care (Sale)
from Shirley H (Niece of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

This review relates to Helping Hands Home Care agency care for Chorlton, Manchester. My elderly aunt has been a very satisfied client since I requested their input around 3 years ago, as I live a considerable distance away from my aunt. The agency has provided shopping input tailored to my aunt's needs

on a regular basis as she became increasingly immobilised with advancing age. The service provided was always on time, personalised, compassionate, super-reliable, and complete value for money. In fact, the carer who last attended my aunt recognised she wasn't well, and as a direct result, I was notified and able to contact emergency services that admitted my aunt to hospital for urgent care. Staff are thoroughly trained to provide a far superior service. Special thanks to one member of staff who has liaised with me as my aunt's nominated representative - this member of staff's professionalism and efficiency in organising services at Helping Hands is just excellent. Thank you sincerely, truly life savers, in all sense of the words.

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Review of
Helping Hands Home Care (Bolton)
from M R (Son of Client) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience

The carers have done a fantastic job over the year, overcoming some challenging times with the utmost care and professionalism. They have shouldered a large part of he burden I faced previously. Communication has been key to a productive and mutually beneficial partnership. 5-stars.

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Review of
Helping Hands Home Care (Wigan)
from F S (Next of Kin) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My brother has had a few different care providers and none have delivered the level of care, support , company and safe pair of hands that Helping Hands Home Care team provide him with. The team of carers are exceptional and the back office staff equally professional and efficient.
My brother trusts

the team that look after him and as a family we can evidence the improvement in his well being physically and mentally. Nothing is too much trouble for the carers and they have exceeded our expectations. We are comfortable that a carer can accompany him to medical appointments which is an added bonus to the family. Excellent company all round.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Wigan)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.

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Review of
Helping Hands Home Care (Wigan)
from D O (Son of Client) published on 9 January 2025

Submitted via Website • Report

Overall Experience

Excellent service, happy with all the carers and support staff. My mum feels relaxed and happy with everyone who's been over to see her. Communications have been good and we get the rotas before the sessions start each week, a few appointments have been delayed due to staff absence but we fully understand

why.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Wigan)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. I shall pass your feedback about delays to calls to the Branch Manager, please accept our apologies for this. Best wishes.

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Review of
Helping Hands Home Care (Wigan)
from S H (Daughter of Client) published on 9 January 2025

Submitted via Website • Report

Overall Experience

Mum has been receiving care from Helping Hands Home Care for 6 months now and we honestly can't fault them. The rota we get each week is really good so mum knows who to expect and what time they are coming. Each and every carer seems to genuinely care and is willing to do anything mum asks, even just

walking her up the road for some fresh air or sitting having a chat. It gives me peace of mind knowing that mum is happy with her carers and has no complaints.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Wigan)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.

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Treated with Dignity

Value for Money

Review of
Helping Hands Home Care (Wigan)
from A C (Daughter-in-law of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience

Helping Hands Home Care have been providing care to my father-in-law and mother-in-law for the past 8 months. The carers are all excellent and have always shown them respect and compassion.
As a family we are really grateful for the care given by Helping Hands. We would not hesitate in recommending

Helping Hands.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Wigan)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.

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Management

Treated with Dignity

Value for Money

Review of
Helping Hands Home Care (Wigan)
from I M (Son of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience

I have found Helping Hands Home Care to be very professional and very efficient. They provided exactly what we asked of them and my Mum was delighted with the friendliness of the carers who visited her. I would not hesitate to recommend Helping Hands to anyone in a similar situation to my Mum.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Wigan)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.

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Management

Treated with Dignity

Value for Money

Review of
Helping Hands Home Care (Stalybridge)
from Kate M (Client) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

I am absolutely delighted with the service I receive from Helping Hands. I have had to increase the support I require from 1 x 2 hours visits per week to 5 x 2 hours per week. I now need personal care as well as household tasks. Because of Helping Hands I am able to maintain my independence and my dignity

which to me is priceless. Nothing is too much trouble for anyone from the management team to the carers.They try hard to ensure I have the same carer where ever possible and that continuity is import to me.

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Review of
Helping Hands Home Care (Wigan)
from Kevin D (Husband of Client) published on 30 September 2024

Submitted via Website • Report

Overall Experience

Well, what can I say. This review does not relate to any particular month but to the whole of the service we have received.
My wife and I have had exceptional care . Pleasant, thoughtful and caring. And so valuable to us. And this is every one of your team that visits us.

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Review of
Helping Hands Home Care (Sale)
from C W (Daughter of Client) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience

We had a review this month and I was able to take that the opportunity to praise staff who care for my dad. It is a minefield trying to find a company and carers that you can trust with your loved one. They are so kind, respectful and show a genuine interest in the person they are caring for. I cannot

praise them enough. Thank you Helping Hands!

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Review of
Helping Hands Home Care (Bury)
from Alison C (Daughter of Client) published on 22 January 2024

Submitted via Website • Report

Overall Experience

When my Mum needed additional support with my Dad (93) after a series of falls and a diagnosis of heart failure, I had no hesitation in contacting Helping Hands ( Bury). They had come highly recommended to me by several friends with elderly parents and they certainly didn't disappoint. Carers came twice

a day- in the morning to help my Dad out of bed and to wash/shower him, and in the evening to put him to bed. Thanks to this service we were able to keep him at home for longer.
All the Helping Hands carers treated my Dad with kindness, compassion, dignity and good humour. They were always punctual and professional. Moreover, we got frequent phone calls from the office to check things were running smoothly. We cannot thank all the carers and office staff enough for their service. Helping Hands has been described to me as the crème de la crème of the caring world, and I cannot recommend them highly enough.

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Review of
Helping Hands Home Care (Oldham)
from D G (Daughter of Client) published on 8 November 2023

Submitted via Postal Card • Report

Overall Experience

A very reliable service. The carers are very capable and allow the client to do what they're able to do. If there has been an issue the organisation has been accessible and communication has been good. I would recommend Helping Hands Home Care to anyone who is in need. The only criticism is the carers

do seem to have to rush sometimes, I hope they are given enough time in between clients.

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Review of
Helping Hands Home Care (Oldham)
from T S (Wife of Client) published on 31 October 2023

Submitted via Postal Card • Report

Overall Experience

I have found the ladies very caring and are brilliant with my husband. It's lovely to see them and also to have them for some housework.

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Review of
Helping Hands Home Care (Stalybridge)
from J C (Wife of Client) published on 22 September 2023

Submitted via Postal Card • Report

Overall Experience

The carers have all been really nice and friendly. The care they give to my husband meets his needs in a professional but also kind way. The carers are well monitored by Helping Hands so are with you for all the time you are paying them for. They also report electronically what they have done on their

call which is available for you to see. Overall happy with the home care given by helping hands.

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Review of
Helping Hands Home Care (Stalybridge)
from Mike B (Husband of Client) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience

The carers have been consistently experienced, efficient, considerate, timely and effective.

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Review of
Helping Hands Home Care (Bolton)
from Izabela D (Daughter-in-law of Client) published on 11 September 2023

Submitted via Website • Report

Overall Experience

We have arranged a companion carer for my mother-in-law with dementia a few months ago now who has had little socialising and has never been interested in accessing any of the other activities aimed at dementia patients. We've been assigned to a lovely girl who gained mother-in-law's trust from the

very first visit. She is really enjoying the visits and looking forward to them every week. We will continue using this service for as long as possible and will always be thankful for our carer (not sure if I can post names here, hence not mentioning).
As for the company itself, from the very first phone contact, through to organising the actual carer's visit - it's been such a pleasure. Everything was organised smoothly. Special thanks to the Bolton care manager who is always keeping us updated about the visits and none of the requests we have are ever of any problem. I will recommend Helping Hands Bolton to everyone. It's worth every penny, if not more.

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Review of
Helping Hands Home Care (Bolton)
from R O (Daughter of Client) published on 31 August 2023

Submitted via Website • Report

Overall Experience

Helping Hands Bolton have been wonderful in caring for our Mum, who was diagnosed with early onset Alzheimer's at the age of 62. The staff at the office are extremely helpful and well organised, reporting on concerns and handling last-minute changes with professionalism. The carers themselves are incredible

people, Mum and I refer to them as her friends, they make her feel at ease and are extremely warm and professional, and are all up-to-date and well-informed around Mum's needs. I live away and I know she is cared for well by this wonderful team. Keep up the good work and high standards provided. Thank you.

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Review of
Helping Hands Home Care (Bolton)
from Sharon H (Daughter of Client) published on 30 August 2023

Submitted via Website • Report

Overall Experience

Mum receives exceptional care. Carers are professional, well trained and maintain Mum’s dignity at all times. Their safeguarding and expertise are outstanding and they are deeply committed to Mum’s welfare. They are punctual, proactive and follow clearly set routines and make time to engage Mum in chat

and gentle humour. They are the best company I know of and worth the prices to ensure good training and quality assurance behind the scenes.

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Review of
Helping Hands Home Care (Cheadle & Wilmslow)
from A C (Daughter of Client) published on 27 July 2023

Submitted via Postal Card • Report

Overall Experience

Great company so handy being local to the Cheadle Office, staff are always willing to take on board comments and accommodate requests. Mum is really happy with the carers and has made a connection with them. So pleased we made the decision when we did to commence care.

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Home Care Providers Owned by Helping Hands Home Care in Greater Manchester

Helping Hands Home Care Locations in Greater Manchester (7)

Helping Hands Home Care Reviews in Greater Manchester (73)

Helping Hands Home Care (Stalybridge)

Helping Hands Home Care (Sale)

Helping Hands Home Care (Bolton)

Helping Hands Home Care (Wigan)

Helping Hands Home Care (Wigan)

Helping Hands Home Care (Wigan)

Helping Hands Home Care (Wigan)

Helping Hands Home Care (Wigan)

Helping Hands Home Care (Stalybridge)

Helping Hands Home Care (Wigan)

Helping Hands Home Care (Sale)

Helping Hands Home Care (Bury)

Helping Hands Home Care (Oldham)

Helping Hands Home Care (Oldham)

Helping Hands Home Care (Stalybridge)

Helping Hands Home Care (Stalybridge)

Helping Hands Home Care (Bolton)

Helping Hands Home Care (Bolton)

Helping Hands Home Care (Bolton)

Helping Hands Home Care (Cheadle & Wilmslow)

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