Home Care Providers Owned by Helping Hands Home Care in Hampshire

8.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Hampshire

Only the locations & reviews in Hampshire for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1219 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Hampshire (5)

 

5 Home Care Providers owned by Helping Hands Home Care in Hampshire

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Helping Hands Home Care (Basingstoke)

Flavo Suite, Champion House, Wella Road, Basingstoke RG22 4AG 

9.3 7 reviews
"It is most important that you try to keep to the timings because this causes clients anxiety. When there is delays due to traffic…"   Read all 7 reviews

Helping Hands is the UK’s leading home care provider, with over 30 years’ experience providing unique support, built by and around you. The friendly and dedicated branch team at Basingstoke are able to support you with any aspect of care, from companionship… Read more about Helping Hands Home Care (Basingstoke)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Cosham)

44b High Street, Cosham, Portsmouth PO6 3AG 

8.9 3 reviews
"I hired Helping Hands to provide daily visits to my elderly mother in her own home, who is recovering from a fall and needs some help…"   Read all 3 reviews

Helping Hands Home Care (Havant) offers personalised care and support. A friendly team of carers support all over Havant, and can also be found in Langstone, Emsworth, Warblington, Denvilles, Bedhampton and the surrounding areas. It may be that… Read more about Helping Hands Home Care (Cosham)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Fareham)

Thackeray House, 189-199 West Street, Fareham PO16 0EN 

8.8 5 reviews
"I have a two-hour call once a week where my carer takes me out for a coffee or to get my nails done. My carer is excellent, she is very…"   Read all 5 reviews

Helping Hands Home Care (Fareham) provides a home care service to people living in the Fareham area. A team of dedicated and professional staff provide care that is tailored to each client's individual needs. Helping Hands Home Care can offer… Read more about Helping Hands Home Care (Fareham)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (New Milton)

Shop 4, Bursledon House, Station Road, New Milton BH25 6HY 

7.8 8 reviews
"Mum's care is very good and the managers at Helping Hands are very quick to contact me with any problems she or they have with her…"   Read all 8 reviews

Offering a bespoke, professional home care service, Helping Hands Home Care are the ideal solution if you’re looking for a little extra help to feel safe and supported at home. With over 30 years’ experience supporting over 40,000 families across… Read more about Helping Hands Home Care (New Milton)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Southampton)
Pending Registration

Room 39 Premier Way, Abbey Park Industrial Estate, Romsey SO51 9AQ 

6.8 2 reviews
"From the moment I was assessed in my own home, the level of professionalism, skill and organisation was clear to be seen and heard. The…"   Read all 2 reviews

As one of the leading home care providers in the UK, Helping Hands knows exactly what it takes to provide high quality care to enable you to feel safe and independent at home. Whether you need regular visits throughout the week to help with personal… Read more about Helping Hands Home Care (Southampton)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in Hampshire (25)

8.6
Helping Hands Home Care has a Group Review Score of 8.6 (8.617) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience

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Review of

Helping Hands Home Care (Fareham)

from P B (Client) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found carers to be very caring and friendly.

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Review of

Helping Hands Home Care (Basingstoke)

from Sarah J (Mother of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

HELPING HANDS BASINGSTOKE the team in the office the manager and her staff are excellent there all very professional in everyway we have been with the company for 7 years never had any complaints the carers that come in to care for my daughter are respectful and kind and highly trained! I would recommend
this care company because they truly care about the client but also there staff

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Review of

Helping Hands Home Care (Cosham)

from A H (Daughter of Client) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for our Mother has been excellent from the outset. Friendly, flexible and reliable. My mother has adapted quickly to the regular care visits and is now confident in the care and companionship they provide. This is a great reasurance to us.

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Review of

Helping Hands Home Care (Basingstoke)

from M W (Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is most important that you try to keep to the timings because this causes clients anxiety. When there is delays due to traffic accidents, please call the client and inform them of the delay. There is nothing worse than waiting for a carer without information as to the cause of the delay.

Reply from Samuel Roberts, Partnerships Manager at Helping Hands Home Care (Basingstoke)

Thank you for taking the time to leave us this feedback. We would always expect for you to be informed of any delays that might have been caused, I will be passing your feedback onto the Local Branch Team to investigate this further. Warm regards


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Review of

Helping Hands Home Care (Fareham)

from E C (Client) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had your care from 2018-20 as I had a nervous breakdown - 3/4 hour morning and evening. Care and company you gave was excellent and reasonably priced. Now I only have 1/2 an hour an evening while I have a shower as I am afraid of falling on the concrete floor at the age of 93. Your price for that
is so much more pro-rata and the timing varies considerably, your girls are all lovely.

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Review of

Helping Hands Home Care (Basingstoke)

from S M (Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant, quick to put care package in place.
Matched with 2 lovely carers that carry out a range of personal care, medication reminders and home cleaning jobs like hanging washing out etc

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Review of

Helping Hands Home Care (Basingstoke)

from K K (Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very pleasant and generally very helpful. The allotted tasks are usually completed with time to spare and it would sometimes help if they looked beyond the usual schedule for ways to help rather than give the impression that they were aiming to finish and leave as quickly as possible.

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Review of

Helping Hands Home Care (Cosham)

from Pamela P (Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring. Adds to the brightness of the day, look forward to them coming!

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Review of

Helping Hands Home Care (Basingstoke)

from J T (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a client of Helping Hands for a couple of years. The staff are always polite, friendly and efficient meaning I don't have a moment's worry and my Mum is helped to stay living independently at home. The managers are excellent managers, and I couldn't be happier with the services and flexibility
they provide, sometimes at very short notice. Not only are they a key support to my Mum, they are a key support to me.

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Review of

Helping Hands Home Care (Basingstoke)

from P L (Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from carers. I am not keen to have a number of different carers I do not know turn up. I understand that it is very difficult for whoever sorts the rota to cover everyone with all the problems and different needs the clients have.
Personally if I knew in advance I would prefer to
have no one rather than someone new each time. I find it hard to accept such personal care with someone I am not used to
I have never been treated in any way by anyone in the organization except with care respect and in a friendly manner.

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Review of

Helping Hands Home Care (Fareham)

from R L (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care given is excellent. The carers notice when things need doing. Always positive and encouraging.

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Review of

Helping Hands Home Care (Fareham)

from I T (Client) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a two-hour call once a week where my carer takes me out for a coffee or to get my nails done. My carer is excellent, she is very kind and we always have a lovely time. I am unable to go out by myself so this time with my carer is precious. Helping Hands, from the office staff to the carers, have
provided me with a great service from start to finish.

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Review of

Helping Hands Home Care (Cosham)

from Peter B (Son of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I hired Helping Hands to provide daily visits to my elderly mother in her own home, who is recovering from a fall and needs some help administering her medication. The biggest problem was overcoming her resistance to getting any help, but the team did a great job with that. As a result, I now have the
reassurance that she is seen everyday, is okay, is warm, has food, and anything else she needs.

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Review of

Helping Hands Home Care (Southampton)

from P B (Client) published on 1 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole very good. The accounts debt at head office have overcharged us on 2 occasions but have refunded us after some time with no apology or explanation. The carers are very pleasant and helpful though some are new and inexperienced.

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Review of

Helping Hands Home Care (New Milton)

from M P (Son of Client) published on 11 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care is very good and the managers at Helping Hands are very quick to contact me with any problems she or they have with her care.
Mum has increasingly become reliant on her carers as her health has deteriorated and now doesn’t regard them as carers but as her friends and long may that be the
case.

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Review of

Helping Hands Home Care (Fareham)

from David M (Client) assisted by family/friend published on 28 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All our carers from Helping Hands are courteous, polite, hardworking and helpful. We would thoroughly recommend it.

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Review of

Helping Hands Home Care (New Milton)

from Val S (Client) assisted by family/friend published on 2 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Helping Hands for a number of years and have always found the office staff and carers to be kind and considerate.

Reply from Nadia Dennis, Branch Care Manager at Helping Hands Home Care (New Milton)

Hi Val, thank you so much for leaving this great review! I'm so pleased to hear that you are happy with our service and that you find our staff and carers to be so kind and considerate. Your kind feedback is truly appreciated!
Best wishes.


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Review of

Helping Hands Home Care (New Milton)

from Jackie L (Daughter of Client) published on 28 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother, all staff are very caring and treat with dignity, very friendly and I often hear my mother laughing with them. They are very patient with her and able to take time and kindly persuade her to do things - eg have a shower we are very happy with the service and would recommend
service.

Reply from Nadia Dennis, Branch Care Manager at Helping Hands Home Care (New Milton)

Thank you so much for taking the time to leave an amazing review for us! It's wonderful to know that you hear your mother laughing with our carers and that she's being treated with dignity. It is our absolute pleasure to provide care for her and I'm so grateful for your feedback.
Best wishes.


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Review of

Helping Hands Home Care (New Milton)

from Helen S (Client) published on 20 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased the care and interest I have received from all.

Reply from Nadia Dennis, Branch Care Manager at Helping Hands Home Care (New Milton)

Thank you so much for taking the time to leave us a lovely review - we're ever so grateful for your kind feedback!
Best wishes.


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Review of

Helping Hands Home Care (Basingstoke)

from J H (Client) published on 4 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team are very helpful, kind, professional and friendly. They always go above and beyond to provide an excellent service. We have been using Helping Hands for many years and they are a God send.

Reply from Laura Forrister, Branch Care Manager at Helping Hands Home Care (Basingstoke)

Thank you so much for leaving such a wonderful review! I'm thrilled to hear how happy you are with our service and that you consider us to be so helpful and professional. I'll be sure to pass on your kind words to the team. Always happy to help!


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