Home Care Provider Owned by Helping Hands Home Care in Lincolnshire

8.6 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Helping Hands Home Care in Lincolnshire

Only the locations & reviews in Lincolnshire for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1219 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Lincolnshire (1)

 

1 Home Care Provider owned by Helping Hands Home Care in Lincolnshire

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Helping Hands Home Care (Lincoln)

62 Clasketgate, Lincoln LN2 1JZ 

8.0 8 reviews
"Helping Hands Home Care (Lincoln) carers were fantastic with my husband's Nan, and she thoroughly enjoyed the company of all of the girls.…"   Read all 8 reviews

Helping Hands branch in Lincoln works tirelessly to maintain en excellent quality of service for each of its service users. It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery,… Read more about Helping Hands Home Care (Lincoln)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in Lincolnshire (8)

8.6
Helping Hands Home Care has a Group Review Score of 8.6 (8.617) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Lincoln)

from April N (Granddaughter of Client) published on 29 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands Home Care (Lincoln) carers were fantastic with my husband's Nan, and she thoroughly enjoyed the company of all of the girls. Our family would like to thank all at Helping Hands for the care provided to Nan.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Hi April, thank you so much for leaving us a lovely review! I'm delighted to hear how your husband's nan thoroughly enjoyed the company of all of our girls, and it is our absolute pleasure to provide her with support! Your feedback means the world to us.
Best wishes.


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Review of

Helping Hands Home Care (Lincoln)

from Mark W (Son of Client) published on 8 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haven't had any problems at all.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Hi Mark, thank you so much for leaving a great review! Always happy to help!
Best wishes.


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Review of

Helping Hands Home Care (Lincoln)

from Sarah T (Daughter of Client) published on 8 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 94, has cancer, which means she can only eat soft food and has severe memory loss. Helping Hands visit three times a day to ensure she’s eating suitable meals, giving her her medication, keeping her company, going for a walk and generally making sure she can manage everything. Since they started
in May, they’ve been wonderful. She enjoys their visits (says they’re “ a lovely bunch of ladies”). They keep an eye on her health and are very good at communicating with me if they’re worried about Mum. Due to the memory loss, I don’t believe Mum would be safe living alone any longer without Helping Hands. They enable her to stay in the home she loves so much. And they give me the piece of mind to know Mum’s safe.
On the administrative side, they’re very efficient. It’s really useful to have the times of visits each week and who’ll be visiting. Mum doesn’t always remember, but it means I can have a chat each day and remind her who’s visiting. Worth every penny.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Hi Sarah, thank you ever so much for leaving such a heartfelt review! I'm absolutely thrilled to hear how your mum is benefitting from our service and that she considers our carers to be a 'lovely bunch of ladies'. It's truly wonderful that we're able to give you the peace of mind that your mum is safe and being well looked after, and we can't thank you enough for your kind words.
Best wishes.


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Review of

Helping Hands Home Care (Lincoln)

from Gillian Y (Wife of Client) published on 25 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The helpers have always been kind and cheerful, usually on time except when they could not find our new home. My husband seemed to welcome them all with no queries. All the carers observed the covid restrictions.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Thank you so much for leaving such a wonderful review! I'm thrilled to hear how your husband welcomed our carers and that they have always been so kind and cheerful. It is our absolute pleasure to provide your husband with support and we're so grateful for your feedback.
Best wishes.


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Review of

Helping Hands Home Care (Lincoln)

from H P (Daughter of Client) published on 21 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Helping Hands office team are very professional, organised and flexible and communication is excellent. Any issues we experience with Mum are responded to with guidance, patience and understanding. I have only met one of the carers, but I have confidence in the service and it is reliable, so I have
confidence in the staff. There will always be things in the care sector that don't go according to plan, but I have given Helping Hands 5 stars because of the overall positive experience.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Thank you so much for this wonderful review and the five stars! It's absolutely fantastic to hear how pleased you are with our service and that you consider us to be so professional and organised. Your kind feedback is very much appreciated!
Best wishes.


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Review of

Helping Hands Home Care (Lincoln)

from D H (Client) published on 18 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands provide a high quality service and go the extra mile when required. They have made it possible for me to continue living independently. I would happily recommend their services to friends and family. Thanks guys and keep up the good work.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Thank you so much for this lovely review and recommendation! I'm thrilled to hear how we have made it possible for you to continue living independently and that you're happy with our service. Your kind words are very much appreciated!
Best wishes.


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Review of

Helping Hands Home Care (Lincoln)

from Clare H (Daughter of Client) published on 15 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Patience with my mum, not felt rushed. Asked about our house rabbit who then obliged and came in to say hello. Asked if anything needed doing and offered to clean the downstairs toilet. Afterwards, I noticed how clean it was and felt I couldn't use it. It was better than what I had been doing.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Thank you very much for leaving us a wonderful review! It's brilliant to hear how satisfied you are with our service and that our carers have done a great job. It's our pleasure to provide care for your mum and your kind feedback means the world to us!
Best wishes.


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Review of

Helping Hands Home Care (Lincoln)

from K N (Daughter of Client) published on 15 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had to implement a care package for my dad and have found helping hands able to meet all our needs. Dad has had no complaints of any care and is not always the easiest to please, always reliable and to time, any problems or concerns have been easily and quickly resolved.

Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)

Thank you ever so much for leaving this wonderful review! It's brilliant to hear how our carers have been able to meet all of your dad's needs and that he is pleased with our service. Your kind feedback truly means a lot to us.
Best wishes.


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Awards / Recognitions (0)

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