Home Care Providers Owned by Helping Hands Home Care in Nottinghamshire

8.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1144 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Nottinghamshire (4)

 

4 Home Care Providers owned by Helping Hands Home Care in Nottinghamshire

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Helping Hands Home Care (Beeston)

Office 1, 18-20 Wollaton Road, Beeston, Nottingham NG9 2NR 

9.6 17 reviews
"Helping Hands Home Care stepped in to visit my mother after the previous carers made her feel uncomfortable in her own home. They are all…"   Read all 17 reviews

Helping Hands Home Care (Beeston) is dedicated to offering tailored home care and support. The Beeston team cover care across the team Nottinghamshire community, including Arnold, Beeston, Colwick, Gedling, Hyson Green, Netherfield, Stapleford and… Read more about Helping Hands Home Care (Beeston)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Mansfield)

Room 107, Level 1, East Wing, Mansfield Business Centre, Ashfield Avenue, Mansfield NG18 2AE 

9.5 7 reviews
"All the care we received was outstanding. Always on time, nothing was ever too much for them to do. The carers were always very passionate…"   Read all 7 reviews

Home Hands' branch in Sutton In Ashfield is renowned for its high-quality care. The team has the skills, expertise and reputation to provide only the best care when, and where, it matters the most. It may be that you are returning home following a… Read more about Helping Hands Home Care (Mansfield)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Newark)

1A Appleton Gate, Newark-on-Trent NG24 1JR 

9.1 7 reviews
"Helping Hands Home Care (Newark) gives us the service we had asked for in our original plan. We have access to staff in our local office…"   Read all 7 reviews

Helping Hands Home Care (Newark) offers a fully managed service that is regulated by the Care Quality Commission (CQC). Whether you need regular hourly visits throughout the week to help you with daily tasks, or more intensive live-in support for… Read more about Helping Hands Home Care (Newark)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (West Bridgford)

Office 2, 18-20, Wollaton Road, Beeston, Nottingham NG9 2NR 

3 reviews
"The carers and management staff at Helping Hands West Bridgford branch have been brilliant since my wonderful Mum suddenly began needing…"   Read all 3 reviews

One of the leading home care providers in the UK, Helping Hands West Bridgford offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or your loved ones in the comfort of your own home. Whether… Read more about Helping Hands Home Care (West Bridgford)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in Nottinghamshire (34)

8.5
Helping Hands Home Care has a Group Review Score of 8.5 (8.545) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Mansfield)

from A S (Daughter of Client) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nothing is too much trouble for the management team to arrange or address. Any problems are dealt with immediately and with positive outcomes. The carers are polite and treat Mum kindly and with care and respect.

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Review of

Helping Hands Home Care (Mansfield)

from L V (Daughter of Client) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care we received was outstanding. Always on time, nothing was ever too much for them to do. The carers were always very passionate about the care that they gave, always made time to sit and chat with them, and made the client feel relaxed and at ease. Dad always looked forward to them coming,
they made him smile/laugh which made his day. I will always be thankful to them all for that.

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Review of

Helping Hands Home Care (Beeston)

from S H (Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm pleased to say that my care in the last three months has been extremely good. I've had help each morning and evening by several carers who have all been pleasant, very helpful and looked after my needs in an efficient and friendly way. They have all helped me to recover from my recent stroke and
to get back to be able to care for myself as well as possible.
I now have decided that I can manage on my own with help from family and would like to thank everyone concerned for their care and encouragement.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Beeston)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Beeston)

from M S (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands Home Care stepped in to visit my mother after the previous carers made her feel uncomfortable in her own home.
They are all extremely professional, friendly and mum feels safe and secure with all her visits. They chat to mum, nothing is too much trouble for any of the carers, they go
above and beyond.
Love having a rota to know who's visiting for the week.
Overall excellent choice we made to move to Helping Hands.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Beeston)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Beeston)

from M C (Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

With one exception, I have been very pleased with the service I have received over the past year,.
The helpers have been pleasant, helpful and willing to do anything I have asked them to do.
On the downside I have twice requested that I have the same helper every week and if this is not possible then
no more than three different ones. For some weeks I was having a different helper every week which was not satisfactory. The other criticism I have is that on a few occasions they have been late, once by 40 minutes. I am aware that this can be unavoidable but all I ask is for a phone call to let me know when they will be coming.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Beeston)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. I will pass on your concerns regarding carer continuity and lateness communication to the branch manager. Best wishes.


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Review of

Helping Hands Home Care (Beeston)

from M W (Son-in-law of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the professionalism of the carers, the value for money and the good timekeeping of arrivals and departures. The carer has formed a supportive bond with the client. This helps to combat loneliness in old age.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Beeston)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Review of

Helping Hands Home Care (Beeston)

from S D (Niece of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The office staff and carers of Helping Hands Home Care, Beeston have been exemplary since we started using them. The carers are friendly, helpful and show genuine care for my uncle and his needs. Nothing is too much trouble. I am not local to my uncle so it is really reassuring to know that he is in
good hands. I find it so useful to log in to my computer and to read the daily records. I am always notified of any concerns. Thank you.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Beeston)

Hi, thank you so much for taking the time to leave us a review. It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Management

Treated with Dignity

Value for Money

Review of

Helping Hands Home Care (Newark)

from J P (Client) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Helping Hands Home Care provide a good service for us. Regular carers which is important. Delighted with carers who visit. Not as flexible as outlined at initial interview.
Cost issue, we use three care companies when on holiday in the Lake District, North Yorkshire and County Durham, all three provide
a comparable level of care at up to £10 a day cheaper.
Helping hands, due to its size should have economies of scale, there is no evidence of this.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Newark)

Hi, thank you so much for taking the time to leave us a review! We really appreciate your feedback. I will communicate this to the branch manager and Area Care Manager. Best wishes.


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Review of

Helping Hands Home Care (Beeston)

from John S (Nephew of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I don't often see the carers, I have found them to be caring and professional in my dealings with the office staff and the occasional phone call from a carer. An online portal allows me to read about each visit.

Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Beeston)

Hi, thank you so much for taking the time to leave us a review! It's great to hear that you're so pleased with our service. We really appreciate your feedback. Best wishes.


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Management

Treated with Dignity

Value for Money

Review of

Helping Hands Home Care (Beeston)

from P M (Husband of Client) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands has been brilliant during the time we have been with them. Highly recommend.

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Review of

Helping Hands Home Care (Newark)

from N T (Daughter-in-law of Client) published on 30 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very thorough review, ensured all of our needs were catered for.

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Review of

Helping Hands Home Care (Mansfield)

from Jeanette T (Niece of Client) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team and management have been very helpful in their support of my uncle allowing his transition from hospital to have to be sped up and for him to be discharged home much more quickly.
Since he has come home they have been more than supportive and we have been able to relax knowing that his best
interests are being cared for and we don't have to worry as much.

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Review of

Helping Hands Home Care (Mansfield)

from Marie W (Client) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had respite care while my family went on holiday. The care I received was wonderful. I had different carers come to me, but they were all lovely, helpful and caring. They made me feel comfortable with each one of them, which when you are not well, means a lot.

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Review of

Helping Hands Home Care (Mansfield)

from Geoffey C (Husband of Client) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were delighted with the care you provided over the last year and a half of her life. All the staff we came into contact with were very professional, caring and a pleasure to welcome into our home.
As my wife's condition deteriorated and she needed more help, she was treated with gentle
care and utmost dignity in difficult circumstances.
I would like to thank everyone for their help and for being such nice caring people.

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Review of

Helping Hands Home Care (Mansfield)

from N G (Granddaughter of Client) published on 12 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to even find the word to express how wonderful this care company actually is, from the initial enquiry right through to my grandma’s last visit, they have provided exemplary care. They have treated my grandma with the upmost dignity and respect throughout. To all the team, you have all
been wonderful and an absolute pleasure to welcome into our grandma’s home. Thank you so much for everything you have done for her, and for us as a family. Grandma passed away peacefully and comfortable at home, and that was made possible by you all so thank you.

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Review of

Helping Hands Home Care (Newark)

from Y E (Client) published on 17 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands Home Care (Newark) gives us the service we had asked for in our original plan.
We have access to staff in our local office - they are always helpful and supportive.
Carers are always punctual, caring and concerned. They work hard and always leave us feeling cheerful and well cared
for.

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Review of

Helping Hands Home Care (Newark)

from H H (Client) assisted by family/friend published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very efficient and pleasant.

Reply from Adele Boffey, Branch Care Manager at Helping Hands Home Care (Newark)

Thank you so much for leaving such a kind review; it's great to hear how pleased you are with our carers!
Best wishes.


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Review of

Helping Hands Home Care (Newark)

from Reginald C (Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the service I get.
That's all I need to say.

Reply from Adele Boffey, Branch Care Manager at Helping Hands Home Care (Newark)

Hi Reginald, thank you so much for leaving such a kind review - I'm very pleased to hear how happy you are with our service!
Best wishes.


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Review of

Helping Hands Home Care (Newark)

from C H (Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It brightens my day each time the care provider comes to help me. Very careful strip washing, all my creams applied soothingly. The bedroom, bathroom and kitchen/living room are always left tidy. Sandwiches and hot meals are presented carefully. Any extra help, such as phoning the doctor or arranging
transport for hospital appointments is provided smoothly. I am extremely grateful for this.

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Review of

Helping Hands Home Care (Newark)

from Brenda W (Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Establishing a contact for care from Helping Hands is the best step I could have taken to support my wish to remain at home despite frailty and numerous health problems. The staff have been excellent - a real joy to welcome them into my home. They combine efficiency with care and support, and I feel
so much better after their visits.

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Awards / Recognitions (0)

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