Home Care Providers Owned by Helping Hands Home Care in Oxfordshire

8.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Oxfordshire

Only the locations & reviews in Oxfordshire for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1144 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Oxfordshire (2)

 

2 Home Care Providers owned by Helping Hands Home Care in Oxfordshire

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Helping Hands Home Care (Oxford)

Suite 7, Whichford House, Parkway Court, John Smith Drive, Oxford OX4 2JY 

9.0 10 reviews
"Helping Hands in Oxford have been sending carers to help with my 93-year-old mother's personal care for the past few months, as she has…"   Read all 10 reviews

Helping Hands Oxford provides person-centred care through regular, short home visits up to full live-in care. Whatever your needs, the passionate and skilled staff at Helping Hands' Oxford branch are on hand to provide the highest standards of care… Read more about Helping Hands Home Care (Oxford)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Wantage)

39A Market Place, Wantage OX12 8AW 

7.8 11 reviews
"We only have stockings replaced twice a week, but all the carers who come out are friendly and do a good job. The carers are normally on…"   Read all 11 reviews

As one of the UK’s leading home care providers, Helping Hands knows exactly what it takes to provide high quality care that supports your comfort and independence at home. With over 30 years’ experience supporting over 40,000 families across England… Read more about Helping Hands Home Care (Wantage)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in Oxfordshire (21)

8.5
Helping Hands Home Care has a Group Review Score of 8.5 (8.545) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Oxford)

from Antonia L (Daughter of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands in Oxford have been sending carers to help with my 93-year-old mother's personal care for the past few months, as she has early-stage dementia and major mobility problems. They are excellent, really good at their job, and it has made a difference to my mother's health and wellbeing. (And
mine!) The carers are well-trained and cheerful, bringing positive energy into the house. I have used other agencies in the past and this experience is by far the best. The office staff are also very supportive and helpful, responding to needs efficiently. Highly recommended!

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Review of

Helping Hands Home Care (Oxford)

from Tim W (Son of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Carers turn up during the specified time window this cuts out the stress of waiting. The Carers are polite and efficent. Recently at short notice due to my mother's health I have been able to make changes to visits within a 24 hour window.

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Review of

Helping Hands Home Care (Oxford)

from L L (Daughter of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we recommend helping hands enormously for all the care they have given our dad,
And support they give us,they are flexible, caring, consistent and professional,
They are so helpful in every way when offering care and support .

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Review of

Helping Hands Home Care (Wantage)

from J C (Husband of Client) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally pleased with service given. Most staff treat with dignity and care, not all.

Reply from Sam Roberts, Partnerships Manager at Helping Hands Home Care (Wantage)

Good morning Johnathon, thank you for taking the time to share your experience with us. We're glad to hear that you generally had a positive experience and that most of our staff have acted with dignity and care. We take all feedback seriously and I have passed your feedback onto the branch, who will work on ensuring that every staff member upholds these standards. Kindest regards.


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Review of

Helping Hands Home Care (Wantage)

from Geoff J (Son-in-law of Client) published on 14 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We only have stockings replaced twice a week, but all the carers who come out are friendly and do a good job. The carers are normally on time and not only offer my mother in law good care in replacing the stockings but also give her some additional company and new people as I work at home so can't always
spend lots of time with her in the day.

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Review of

Helping Hands Home Care (Oxford)

from Sally C (Niece of Client) published on 26 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Oxford branch of Helping Hands Home Care supported my Aunt through the last months of her life. They were respectful to her wishes, compassionate, and maintained her dignity at all times, the standard of care was excellent. They were also very supportive to myself, nothing was too much trouble.
The carers are well supported by their manager who has excellent leadership skills. I would highly recommend and happily use this company again.

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Review of

Helping Hands Home Care (Oxford)

from M A (Client) assisted by family/friend published on 12 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service. The carers tended to my late wife with great kindness and have since been reliable friendly and caring in their support of me. My daughters appreciate the efficiency of the administration and are delighted to be able to feel so confident in the service provided.

Reply from Carol Bosley, Branch Care Manager at Helping Hands Home Care (Oxford)

Hi Michael,
Thank you so much for leaving such a lovely review! I'm ever so pleased to hear how our carers tended to your late wife with such kindness and compassion, and that your daughters appreciate the service we provide. We can't thank you enough for your kind feedback and I'll be sure to pass it on to the rest of the team.
Best wishes,


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Review of

Helping Hands Home Care (Oxford)

from K B (Wife of Client) published on 23 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband became increasingly unwell with pulmonary fibrosis at the latter part of 2021. We were recommended Helping Hands as care providers and from the beginning, we found the carers and those who were responsible for the care plan sensitive, adaptable and efficient with regard to the patient and
relatives. I would recommend Helping Hands without hesitation.

Reply from Carol Bosley, Branch Care Manager at Helping Hands Home Care (Oxford)

Thank you so much for leaving this amazing review and recommendation! We're thrilled to hear how impressed you've been with the complete care journey we offer, and it is our absolute pleasure to provide care for your husband. Your kind feedback is truly appreciated.
Best wishes.


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Review of

Helping Hands Home Care (Oxford)

from Anne D (Client) published on 18 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers who visit are respectful and pleasant in manner and arrive on time. They are always happy to perform any requests I may have for example to help me shower and to help me choose my outfit for the day. I am very happy with the help and support they provide.

Reply from Carol Bosley, Branch Care Manager at Helping Hands Home Care (Oxford)

We all really appreciate you taking the time to leave this review - thank you so much! It's absolutely wonderful to hear how happy you are with our support and I'm pleased to hear you consider our carers to be so respectful and pleasant. Always happy to help!
Best wishes.


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Review of

Helping Hands Home Care (Oxford)

from M V (Daughter of Client) published on 9 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Helping Hands who have provided friendly, caring carers and very good communication with me about my mum. Any issues are reported promptly and dealt with compassion and kindness. You feel confident that the carers organising everything in the office are hands on and making sure
everything is working seamlessly and according to safeguarding regulations.

Reply from Carol Bosley, Branch Care Manager at Helping Hands Home Care (Oxford)

Thank you so much for leaving this lovely review! It is our absolute pleasure to provide care for your mum, and I'm thrilled to hear how you consider our carers to be so friendly and caring. Always happy to help!
Best wishes.


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Review of

Helping Hands Home Care (Oxford)

from Chris J (Son of Client) published on 8 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers we had for my mum for a three week stay with us were excellent. They came when they said they would, provided all of the services that we asked for, and established a great rapport with mum. We would definitely use Helping Hands again.

Reply from Carol Bosley, Branch Care Manager at Helping Hands Home Care (Oxford)

Hi Chris,
Thank you so much for leaving this fantastic review. I'm delighted to hear how pleased you are with our service and that our carers established a great rapport with your mum. I'll be sure to pass on your excellent feedback to the rest of the team.
Best wishes


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Review of

Helping Hands Home Care (Oxford)

from Deirdre J (Daughter of Client) published on 5 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, caring and friendly.
My mum is really happy with the service.

Reply from Carol Bosley, Branch Care Manager at Helping Hands Home Care (Oxford)

Hi Deirdre, thank you so much for leaving this amazing review! I'm delighted to hear how happy your mum is with our service, and we really appreciate your kind feedback.
Best wishes.


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Review of

Helping Hands Home Care (Wantage)

from Jennifer C (Wife of Client) published on 3 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has left home and this has made caring for my husband a lot harder. The staff of Helping Hands have been amazing. The manager has reshuffled the rota several times to accommodate hospital appointments etc and is making sure that the daily visits are arranged to give us maximum support. If
I have to change things at short notice it's never a problem for her. A cleaning schedule has been created to help me keep on top of the day to day jobs as well as caring for my husband and the carers do a lot of this. The girls are absolutely lovely and I feel that it's not just my husband who is being cared for but me too. My husband is making great progress and it's fantastic that the girls are so interested and involved. I can't thank them enough for all they do for us. They go way beyond what is expected of them and that's a great comfort to our daughter who can't be at home to help.

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Review of

Helping Hands Home Care (Wantage)

from Carole A (Daughter of Client) published on 2 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are extremely friendly, helpful, caring and professional. They reacted quickly to ongoing changes in requirements and their procedures ensured that the staff visiting my parents knew exactly what they needed to do. They keep in touch with me so that I am aware of what is happening, and
are able to arrange other health and care specialists to attend which is very helpful as I do not live in the vicinity and do not know the local systems or organisations.

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Review of

Helping Hands Home Care (Wantage)

from Amanda S (Daughter of Client) published on 30 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received since changing to Helping Hands has been amazing. It has given me and her total peace of mind. The team are very responsive and proactive, have excellent standards of care and are very kind and gentle with my mother who is in end of life. The management are very approachable
and reactive to ever changing needs. True Angels at a difficult time.

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Review of

Helping Hands Home Care (Wantage)

from Diane B (Daughter of Client) published on 26 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being helped to stay in her home by the fantastic team at Helping Hands Home Care. They give Mum exceptionally kind and compassionate care, even though things are often very challenging. They continually go the extra mile (and some) in so many ways. I would highly recommend Helping Hands Home
Care to anyone who needs help with a loved one.

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Review of

Helping Hands Home Care (Wantage)

from Elizabeth H (Daughter of Client) published on 23 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are extremely helpful and I cannot thank them enough for the speed with which they have stepped in to cover last minute appointments. The office react quickly and efficiently to requests and ensure that the staff on the ground know what they need to do. Staff are very kind and stay in touch so
that I know what is happening, which is a great comfort given that I live too far away for frequent visits.
Have been gradually increasing the hours of care and have no hesitation in doing so.

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Review of

Helping Hands Home Care (Wantage)

from Tina K (Daughter of Client) published on 11 August 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no idea how hard it would be to deal with a terminal parent, without the Helping Hands team it would be impossible, they are incredible professionals and have been absolutely amazing. The support they give is not only to my dad but to us as well.

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Review of

Helping Hands Home Care (Wantage)

from James C (Son of Client) published on 29 July 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands have been extremely professional and reliable. My dad is very pleased with the service provided to him over the last few months and I would highly recommend their services to anyone looking for care at home.

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Review of

Helping Hands Home Care (Wantage)

from Jacqui T (Daughter of Client) published on 29 July 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team were absolutely amazing during my father's care. They showed outstanding compassion and a high standard of care with a kind but professional manner. My father looked forward to their visits and always felt his needs were dealt with in a dignified and caring way.
Sadly my father passed
away this week but I know he has the best possible care during his end of life and showed excellent support to myself and family during this difficult time.
I would highly recommend this care team to anyone who should need their services in the future.
Well done team - May your hard work be recognised through clientele and work basis, Helping Hands is as it says on the tin.

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